Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Mark D and Tyler B were very professional and knowledgeable. My electric bill had jumped and I knew something had been going on with the outside unit sounding bad. Mark explained what happened and got me fixed right away. Thanks for the great service!
Michael and Alonso came out to assess our AC which had stopped cooling in the upstairs for about a week and turns out the "return duct" had some damage of the metal ring that goes around to I guess keep it secure and hold its cylinder shape. It's impossible to know when or how it got damaged whether by the installers or the duct cleaners we had in earlier this year. Although they weren't able to fix the issue, they were able to identify the problem and get me scheduled for their Expert to come out the next day to fully assess. They were professional, seemed knowledgeable and quick to complete the assessment and get me on the schedule.
I've owned my house for about five years now, and have trusted Comfort Experts to do much of the repair and maintenance work on it, with outstanding results.
But nothing compared to the scope of my most recent project, a partial re-plumbing of all the fast-deteriorating (and close to breaking) galvanized pipe running throughout my 1920s house – most of which was creatively installed in bizarre ways, many years ago.
So of course, Comfort Experts was my first call.
And I'm incredibly glad it was, because as challenge after challenge was uncovered, the Comfort Expert team worked through and overcame each of them – from an oddly-placed waterline, to the excavation and installation of a new water main through a yard filled with rock and tree roots (shout-out to C&R Excavation!), to reaching barely-accessible areas of the crawl space under the house to replace difficult-to-reach pipes. Etc.
It was a true team effort, and the Comfort Experts technicians handled everything in stride with determination, patience and professionalism.
Tyler B. – only two weeks into his role at the time – was already insulating pipes, navigating the crawl space, and digging holes like he'd been on the job for months.
Zach answered the call when he was needed; squeezing into ridiculously small spaces to access areas otherwise impossible to reach.
Daniel was with me every step of the way, and I was less anxious about the entire project knowing that it was in his very capable hands. He confidently navigated each unforeseen issue – and there were many – while patiently answering my questions and constantly troubleshooting issues with the team.
And then there was Mark W., who was everywhere and seemingly capable of doing everything. He was in the attic running a new drain line for my HVAC. He was under the house installing new pipe. He was hopping into holes with a jackhammer to assist the excavation team. He had a tool for everything, and an answer to every question, and his high standards for excellence – for his own work and that of his team – also gave me great peace of mind.
What started out as a seemingly simple project ended up taking a full 3.5 days – but I am so grateful that Comfort Experts got it done, and was able to do it right. My 100-year old house will stay standing a little while longer thanks to them!
Zak came the same day and was very professional and informative about the issues we had with our AC unit. Even though we fixed our problem without needing to use the services recommended...I still do recommend Comfort Experts(Zak L) for coming out and being patient. In the future I will contact Comfort Experts if needed Thank you
Adam did a great job replacing our aging water heater. He was quick and efficient and answered all our questions thoroughly. He gave us a tutorial when he was finished and made sure we understood all the components. Now we have greater peace of mind!
Adam did such a great job installing our new water heater today. He was very quick, very efficient, and he took great care to show us all about each component. He answered all our questions and gave us a great tutorial when he was finished. Zach also was a great helper, because that old water heater was HEAVY!! Adam is another reason we stay with Hobson Comfort Experts. Highly recommend!!
Cooper not only repaired the major issue, he made sure to address anything he could during initial inspection. Gramps (100yrs this year) really needed that snake treatment for his toilet, and I am so happy to have a free-flowing home again!!
Alex and Kealan did an amazing job on my mini split install. Thank y'all so much for your attention to detail and excellent workmanship. If you are getting anything installed by Comfort Experts, know that you will be taken care of.
Professional, knowledgeable, and arrived within timeframe given. I appreciated using their friendly service from the first phone call to receiving this survey. I was able to clearly understand all the steps needed to getting my AC to perform at its best. Yes, I would recommend and use them again.
Had an issue after hours and they were able to send someone out same day and get it back up. Zak and Alonso provided great service and walked me through all my options. Will use again for any other issues.
Air Conditioning & Heating Services Near Keene, TX
Comfort Experts is proud to serve Keene, TX, and the surrounding areas with quality, comprehensive HVAC services. Since 1962, we’ve helped local homeowners take their indoor comfort to the next level. Whether you need installation, replacement, maintenance or repair, we’ve got you covered – 24/7! We offer a wide range of services, including AC, heating, plumbing, electrical and solar energy. We’re proud to offer a free second opinion so you know you’re always getting a fair deal. With Comfort Experts, you’ll never have to compromise on comfort. We know the ins and outs of heating, cooling and more so you don’t have to.
See what your Keene, TX, neighbors are saying about our exceptional service. We’re here for you day and night, so when you need HVAC care you can trust, give us a call at (817) 341-5149 !
Recent Jobs and Reviews in Keene, TX
Rated 5.0 out of 5 stars based on 11 customer reviews
For this job I did a tuneup. Delta was good. Drain tested clear. Filter was changed recently. Poured bleach down drain line. recommended april air to prevent bypass dust, homeowner declined. At the outdoor capacitor was good. Running amps were good. Inrush good. Washed out coil. Recommended membership to get the most out of our services, homeowner said he will think about it. System was running and cooling when I left.
Keene, TX 76059
Tyler L.
I have completed 2 estimates one in regards to two humidifiers under the house and a pump next to the electrical panel and one for the kitchen island outlet and a plug specifically out front for Christmas lights
Keene, TX 76059
Mike R.
On this job I replaced the 12 inch supply duct under a mobile home. The new system is now attached all vents now have supply air.
Upon arrival system was on cool and thermostat was satisfied at 70 Asked homeowner for filters and container of white vinegar Replaced old filter with provided new filter Checked deltas and had a pretty low Delta of 12° but return air was same temp as thermostat ask Checked blower motor and it is in good condition Checked electrical components and all were tight and secure Checked Evap coil and it is clean and in good condition Checked drain line with vinegar and chased it with 2 gallons of water and no back ups Moving to the outdoor condenser unit checked disconnect and it's in good condition and functioning good Flipped disconnect and checked capacitor, in tolerance Took top cover of and checked condenser fan, in good condition Cleaned coils from inside out then rinsed off sides Checked inrush and running amps of compressor and fan, both at our under rated amount Last thing I checked was refrigerant levels and pressures, which I noticed my pressures were good but my subcool was lo
for this job I did a cooling tuneup. Homeowner said not to check the air handler because he did not want to get up and move car out of garage. Requested that I just look at the condenser and clean it. At the condenser refrigerant levels were good. Cap was in tolerance. in rush was just barely over manufacture spec. Washed the coil and system was running and cooling.
7/01/25 For this job I performed a evaluation. Upon arrival homeowner told me that the system ran okay when it was not too hot outside but when the temperature gets to the 90s outside it stays pretty much at 78° inside. During the evaluation I went under the home and saw that the duct had multiple holes in it. I recommended replacing the duct homeowner approved and got approved for financing through Goodleap. Hold for parts, black duct 12-in for mobile home was ordered.
Completed cooling tune up all amp draws good changed out dual run capacitor on condenser Freon levels good clean condenser coil drain cleaning clear changed filter temperature split good signing customer up on protection plan
Upon arrival homeowner had concerns of compressor performance and overall system performance Washed condensor and tightened connections Delta 20 – refrigerant levels are within tolerance Unable to attach to Suction port – due to lock cover internals damaged Connections to capacitor are burned and damaged – reccomended repair Reccomended primary electrical control unit – loose high voltage contacts – high vibration Reccomended drain switch Reccomended soft start – lower system Amperage draw on start up Reccomended condensor OEM PSC fan motor – loose rod/bearings Reccomended home and budget protection plan System left on cool Comfort advisor scheduled Monday 06/23/25 After 3pm
For this job I performed a evaluation. Homeowner was concerned about water draining on condenser unit. I went through regular checks mechanically and refrigerant parts of the system. No significant abnormalities for noted. I tested the drain lines with two gallons of water, everything was within normal limits. Suspect condensation on suction line due to heat. Delta was a 20. Homeowner specified on concern with heat portion but mentioned it only happened one time, homeowner was told it is not a concern if it has not been a reoccurring issue
Keene, TX 76059
Zak L.
Arrived for service eval Main house system Compressor failed and released all refrigerant System for the addition X13 concerned fan motor does not stay on so could not verify refrigerant or compressor status Comfort Advisor Tomorrow at 6pm
Keene, TX 76059
Alex D.
Install 2 stage Amana 60k heat pump upflow with high efficiency filtration and code kit
Keene, TX 76059
Kellen M.
1998 5t up flow hp. Low pressure lockout. Minimal r22 in system. Homeowner knows it’s time. CA appointment set for 3/26/25 @6p My step brother.
Keene, TX 76059
Kellen M.
1998 5t up flow hp. Low pressure lockout. Minimal r22 in system. Homeowner knows it’s time. CA appointment set for 3/26/25 @6p My step brother.
Keene, TX 76059
Kellen M.
1998 5t up flow hp. Low pressure lockout. Minimal r22 in system. Homeowner knows it’s time. CA appointment set for 3/26/25 @6p My step brother.
Keene, TX 76059
Kellen M.
1998 5t up flow hp. Low pressure lockout. Minimal r22 in system. Homeowner knows it’s time. CA appointment set for 3/26/25 @6p My step brother.
Keene, TX 76059
Jerred G.
Today I performed an evaluation on a 2-year-old heat pump unit upon arrival the outdoor unit was not running checked thermostat it was constantly blinking in the delay reprogrammed the thermostat to be safe and realized it was shutting itself off as a safety feature so I continued outside to locate the 24 volt issue the problem ended up being a failed high pressure sensor bypassed and ran test with indoor thermostat wires jumpered after verifying everything was good replaced the thermostat and verified that it could now control the unit when I was removing my gauges the liquid line Schrader valve started leaking replaced this as a courtesy bundled in with the extended diagnostic and rewire homeowner decided to sign up for the home budget and protection plan covering both units and the membership is to be applied to the MasterCard ending in 0166 left unit running in heat mode thank you for choosing Comfort Experts
For this evaluation customer stated their attic fan was extremely loud and squeaky, since it was working what I did was use silicone lubricant and sprayed it on all the moving parts. It seemed to help a little bit however did not get rid of the rumbling sound from the fan. I believe this is because it is just old, however it is still working pretty well at ventilating the whole home.
For this evaluation I showed up to the customer's home and she stated her big attic fan was squeaking, when I got in the attic I could not pinpoint exactly where the squeaking was coming from so I lubricated the fan shaft as well as the motor shaft and pulleys. If you're doing so the fan ran for a few minutes and the squeaking and noise went down substantially.
For this evaluation I showed up to the customer's home and they stated the system had stopped working. Want to try turning the system on nothing happened, so I got in the attic and when I opened up the air handler the fuse was blown. I used my resettable fuse, turned off the thermostat and did the hopscotch method. From R-G and R-Y nothing happened however when I jumped R-O the fuse blew. I went to the condenser and unplug the solenoid on the reversing valve and went back up in the attic and tested R-O and nothing happened, indicating the reversing valve has failed and is what was causing the fuse to blow. With this system being from 2009 and being well out of manufacturer warranty I talked to the homeowner about the cost of the repair versus the cost of replacement and the amount of stress I can put on the system replacing a reversing valve. Customer would like to speak with a CA and appointment is set for 1pm tomorrow September 3rd.
Arrived for system evaluation Homeowner added R22 65 suction System leaked down to 33 suction Recommended capacitor replacement Comfort advisor scheduled Friday 10-12 Leak on outdoor coil – components also covered in oil System left on cool at exit
Keene, TX 76059
Kellen M.
2017 3t straight electric downflow closet. No manufacturers warranty. Frozen coil. Dethaw and performed a leak detection. Leaks identified. Capacitor is failing. Blower has heavy buildup. No filtration. Low refrigerant. System down. Attempted to set a lead, Rob G told me finance companies don't do mobile home parks due to the land. I expressed to Homeowner all issues found and told him his only option is to seek out financing from his own banking institution. Estimate emailed.
Keene, TX 76059
Kellen M.
2017 3t straight electric downflow closet. No manufacturers warranty. Frozen coil. Dethaw and performed a leak detection. Leaks identified. Capacitor is failing. Blower has heavy buildup. No filtration. Low refrigerant. System down. Attempted to set a lead, Rob G told me finance companies don't do mobile home parks due to the land. I expressed to Homeowner all issues found and told him his only option is to seek out financing from his own banking institution. Estimate emailed.
Keene, TX 76059
Kellen M.
2017 3t straight electric downflow closet. No manufacturers warranty. Frozen coil. Dethaw and performed a leak detection. Leaks identified. Capacitor is failing. Blower has heavy buildup. No filtration. Low refrigerant. System down. Attempted to set a lead, Rob G told me finance companies don't do mobile home parks due to the land. I expressed to Homeowner all issues found and told him his only option is to seek out financing from his own banking institution. Estimate emailed.
