AC, Plumbing & Electrical Repair in Granbury

Water heater

I attempted to contact the client by phone but did not receive an answer, so I left a voicemail requesting a callback. I ensured to provide all necessary details in the message, emphasizing the importance of getting in touch as soon as possible. While I am unable to respond to all inquiries immediately, I assured the client that I would address their questions promptly upon receiving contact. This proactive approach aims to facilitate efficient communication and ensure the client's needs are met effectively.

Recently, I was called to address a pressing issue in a home. Upon arrival, I found the family engaged in a discussion about a significant concern. After listening carefully, I assessed the situation and identified the root cause. I then proceeded to implement a series of solutions, ensuring that all aspects of the problem were addressed. My work involved meticulous attention to detail and a commitment to resolving the issue effectively. The family was pleased with the outcome, and I ensured that they understood the steps taken and the measures in place to prevent future occurrences.

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Upon arrival, the customer reported a tripped breaker to the condenser that wouldn't reset. I attempted to reset the breaker but was unsuccessful. After checking the compressor windings, I discovered they were shorted, causing the breaker to fail. Given the system's age of 13 years and lack of warranties, I discussed industry changes, price increases, and the benefits of a replacement. The homeowners agreed, and I scheduled a Comfort Advisor visit for today.

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The customer needed assistance with a project and was in the process of arranging the necessary funds. Once ready, they would contact us to schedule the work. We informed them that upon receiving their call, our office would reach out to me to verify if the required parts had been ordered. This ensured that we could promptly proceed with the project once the funds were available and the parts were secured. Our team was prepared to coordinate efficiently to meet their needs.

I conducted a thorough inspection of the floodstop system to identify any potential issues. After examining the components, I successfully managed to open the floodstop, ensuring it was functioning correctly. I then provided a detailed estimate for the replacement of the floodstop if the problem continues to persist. This included a breakdown of the costs associated with parts and labor, ensuring transparency and clarity. My goal was to offer a reliable solution while maintaining the highest standards of service.

Upon arrival, the main system was not cooling. After inspection, a failed 45mfd capacitor was identified as the issue. I replaced it with a 45/5 dual run capacitor and conducted a function check, restoring cooling. Additionally, the guest house unit was not cooling. I performed a complimentary evaluation, found a failed 35/7.5 capacitor, replaced it, and confirmed proper operation. Both systems were cooling upon departure.

I visited the site to provide a detailed quote for various home improvement tasks the customer's wife wanted to undertake. After assessing the requirements, I presented several options, including a membership package that offered additional benefits. The customer appreciated the comprehensive breakdown and requested the membership quotes be emailed for further review. They found the membership to be a more valuable option due to its benefits and plan to reach out once they have made a decision.

During the inspection, I identified multiple areas with insufficient insulation, primarily due to poorly insulated round metal ductwork. To address this, I applied additional insulation on top of and around the ductwork, ensuring it covers the ductwork and near the eaves in the attic. Additionally, the system lacked sufficient return air, so I installed a filter return grille and added a 14 to 16-inch duct to the return plenum. The customer approved the changes and paid for the work. I coordinated with the installation manager, Joe, and scheduled the follow-up work for Thursday, July 23rd.

Upon arrival, the blower was operational, but the outdoor unit was inactive. No error codes were visible on the outdoor unit, and there was no indication of a cooling demand from the control board. I meticulously inspected and tightened all low voltage connections. After restarting the system, it successfully initiated and operated. I monitored the system for an hour, confirming that it was effectively cooling the space.

The customer reported inadequate cooling performance, with minimal airflow during peak heat. Refrigerant levels were normal, but the filter was heavily soiled, likely restricting airflow and causing coil freezing. No replacement filter was available, so the system was left without one temporarily. The evaporator coil, blower wheel, and outdoor unit were all heavily soiled and cleaned. A comprehensive system rejuvenation, including duct cleaning, is recommended for optimal performance.

I conducted a follow-up visit to ensure the electric anode rod was functioning correctly and that any odors in the water had been resolved. Upon inspection, I verified the anode rod's operational status and performed a series of water quality tests to confirm the absence of any lingering odors. Mr. Mitchell reported that the water quality met his expectations, with no detectable issues. I provided additional guidance on maintaining the system to prevent future problems. This visit was conducted at no charge, reflecting our commitment to customer satisfaction and service quality.

I met with the customers to assess their current duct system and discussed potential issues and inefficiencies. I presented various replacement options, including energy-efficient materials and modern designs, tailored to their specific needs. I explained the benefits of each option, such as improved air quality and energy savings. After evaluating their preferences and budget, I recommended the most suitable solution and provided a detailed plan for the replacement process.

Today, I completed a comprehensive tune-up on a Comfortmaker heat pump system installed in 2017. I ensured all electrical connections were secure and free from corrosion. The attic insulation was found to be slightly low, and I recommended adding more to improve home efficiency. Inside the air handler, I discovered biological growth, necessitating a system rejuvenation and duct cleaning, along with the installation of a germicidal light to prevent future growth. Refrigerant levels were within the acceptable range, and both the compressor and condenser fan motor were functioning properly. The outdoor unit was cleaned and treated with a protective wax. The system was operational and effectively cooling the home upon my departure.

Upon arrival, I assessed the issue where the unit had frozen multiple times over the past few days. The customer had already changed the filter and cleaned the coil. I identified that the primary electrical control on the outdoor unit had fused, causing the unit to remain on after the thermostat had shut down the blower. I replaced the faulty electrical control and conducted a function check to ensure proper operation. The system is now running and cooling effectively.

I performed a comprehensive tune-up on the air handler and heat pump. I meticulously checked all electrical connections, ensuring they were secure and free from any signs of burning. The air filter was found to be in acceptable condition and had been changed recently by the customer. The drain was clear and functioning properly. The blower motor operated satisfactorily, and the evaporator coil was in good condition. The Bull Run cap was within the acceptable range, and the primary electrical unit was functioning correctly. The defrost board was also found to be acceptable. The refrigerant level was within the specified range. The condenser coils had accumulated heavy vine and weed growth, which I cleared as much as possible. I highly recommend the customer use a weed eater or mower around the unit to maintain efficiency. Additionally, I recommended the installation of a micro airsoft start kit and a UV system.

On 7/15/26, I addressed a whole house stoppage. The initial inspection revealed an old thin-wall ABS pipe with multiple leaks under the mobile home. To clear the blockage, I used a cable line to navigate through the visible section of the pipe. After successfully clearing the line in both directions, I removed roots that had infiltrated the outgoing sewer and washed away a soft paper stoppage from beneath the home. Although the stoppage was cleared, the condition of the fittings and leaks under the house remains a concern. There is no warranty on the stoppage or the sewer lines. I will return on 7/23/26 for further diagnosis and potential repairs, and assistance will be needed during this appointment.

I conducted a comprehensive system tune-up, ensuring all electrical connections were secure and functioning correctly. Although the customer did not have a filter on hand, the drains were clear and draining effectively. The evaporator coil, blower motor, and wheel were all in acceptable condition. The UV system was operational, and the capacitor was within the specified range. The primary electrical unit and refrigerant levels were also within acceptable parameters. The compressor fan motor and condenser coils were in good working order. The customer was not present, but their daughter and son-in-law were. This will be the final maintenance for the customer as they are relocating. The system is fully functional and operating correctly. No recommendations are necessary at this time.

I addressed the broken overflow tube on the guest bath toilet, ensuring it was fully functional. The toilet tank was securely attached to the wall with a hard substance, which I informed the customer about to avoid any liability. I safely removed the tank, replaced the flush and fill valve, and installed a new flapper. Additionally, I successfully unjammed the disposal, though I advised it lacks warranty and recommended replacement.

On 7/13/26, I was dispatched to address an issue with solar panels that were not connecting to the end phase and producing power. Upon arrival, I began by examining the system and discovered that an internet connectivity problem was preventing the panels from functioning. This issue was impeding any attempts to diagnose or repair the system. I informed the customer that until the internet issue was resolved, we could not determine if any components were faulty. The customer agreed to have an internet specialist inspect the situation. Once the internet is operational, we will return to reconnect the solar panels and ensure they are producing power. The job is currently on hold pending the customer's call.

I was called to address an electrical issue where plugs and lights were non-functional. After conducting a thorough diagnostic, I discovered that a specific plug was malfunctioning, providing power only to the top half. By carefully examining and testing, I identified the faulty plug and resolved the issue. The customer is now satisfied with the restored functionality.

Upon arrival, I identified that half of the garage and exterior plugs were non-functional. I explained to the customer that a Ground Fault Circuit Interrupter (GFCI) controls these outlets, a safety requirement in every home. I located the GFCI and informed the customer about its importance. Additionally, I noticed multiple broken covers on the exterior plugs, which could cause the GFCI to trip. I explained this possibility and mentioned that the GFCI might also be faulty. I offered to replace the GFCI and repair the covers, but the customer opted to handle the repairs himself. I provided detailed pricing for potential future services.

I arrived promptly and assessed the situation. After a thorough evaluation, I provided a detailed explanation of the required repairs and maintenance. I ensured the customer understood each step of the process and answered all their questions. I coordinated with the customer to schedule the work for a convenient time, pending confirmation from his wife upon her return from her appointment. I left the premises clean and tidy, ensuring all tools and materials were properly stored.