Benbrook, TX
Local Reviews
for Benbrook, TX
Our Reviews by City
Excellent Service
Mary - Benbrook, TX 76126
Very professional and courteous.
Always the best
Brandon - Benbrook, TX 76126
I’m always blown away by the service that I receive. Daniel has been out twice now and hopefully I can keep him as my tech. He is knowledgeable beyond his years and really wants to make your experience the best it can. Always the best!
Excellent Service
James - Benbrook, TX 76126
Daniel is very knowledgable and personable. Did an excellent job!
Excellent service!!!
Stephanie - Benbrook, TX 76126
Tyler was great. All the techs are experienced and I can not say enough good things about them.
Jamie - Benbrook, TX 76126
I have had problems with office services. Not phone personnel. They know what I am talking about.
Excellent experience
Sandra - Benbrook, TX 76126
Alex went over all the unit that was installed explaining everything that needed to be done for the up keep of the drain to keep it clear and when to change the filter
Excellent Services
Sandra - Benbrook, TX 76126
Ian was very informative on the A/C unit. We really got the knowledge on what was best for our needs.
Service experience
Sheri - Benbrook, TX 76126
Took a lot of my time and didn’t get answers just trying to sell me like most must work on commissions!!
Awesome service
Asim - Benbrook, TX 76126
Zak is so knowledgeable and very nice. He did a great job. Thank you!
excellent service
Carrol - Benbrook, TX 76126
Excellent service
Eddie - Benbrook, TX 76126
Great
Excellent job!
Greg - Benbrook, TX 76126
Zak was extremely knowledgeable and helpful. I would really like him to do the repair work when it’s scheduled in a few days (after the parts come in).
Great service
Travis - Benbrook, TX 76126
Pleasant, professional service
Larry - Benbrook, TX 76126
Hobson has been taking care of my Heat/AC systems for years. I have never had an unpleasant tech from Hobson. Today's checkout of my heating system was no exception. Justin was just as professional, informative and pleasant as I expected.
Excellent Service
Mary Jane - Benbrook, TX 76126
Mike was very professional and went straight to work. Did not take long at all.
Great service
Sandra - Benbrook, TX 76126
Excellent work
Kristan - Benbrook, TX 76116
Tyler does awesome work.
Excellent
Tommy - Benbrook, TX 76126
Very knowledgeable
Never Heard From Him
Jim - Benbrook, TX 76126
I did not meet with Kellen and never heard from him.
Excellent Service
Jim - Benbrook, TX 76126
Kellen was detailed, professional and attentive. Answering all our questions, making us feel informed and safe.
Excellent service
Kristan - Benbrook, TX 76116
He was very thorough and fixed our leak. We appreciate how nice & friendly all of Hobson Air’s service people 😊
Excellent service
Kristan - Benbrook, TX 76116
He was very kind and took his time to fix the problem. Bless his heart he even got stung by yellow jackets at my home & was still so sweet.
Silver Service
Don - Benbrook, TX 76126
Mark came by to perform my yearly Silver Service maintenance and did an amazing job! Vacuumed all the leaves in the compressor. Never had seen that done before!
Knowledgeable Techs
Damon - Benbrook, TX 76126
Awesome service
Bart - Benbrook, TX 76126
Mark D.
Arrived to no cool. Outdoor disconnect was off. Switched the outdoor power to on and performed function check. System is running normally at this time. Recall on me.
Mike R.
Customer wanted a to replace wifi thermostat with basic thermostat.
Jose M.
Red tag corrected
Lisa M.
Completed annual plumbing inspection.
Jose M.
Install electric 36K upflow with standard filtration and code kit
Brock S.
Arrived for Rec Work Installed IAQ 1000 Relayed information about the install and gave videos on how to change out media. System working before I left.
Mark D.
Repaired leak in suction line. Purged with nitrogen, pulled a vacuum and charged system with 16lbs of R410a refrigerant. System operating as it should upon departure.
colby.finch@acgenius.com
On arrival system was off. I turned the system on and the Compressor was pulling a low amp draw and thermally overloaded in 3 minutes. System is completely out of refrigerant after having 4 pounds put in it a week prior. I recommended replacing the system due to it's advanced age and condition and the cost of repairs.
garrett.young@acgenius.com
For this eval I inspected the furnace and condenser. Homeowners stated it was blowing air but not cold air and wouldn't reach desired temperature at 73°. Upon inspecting the condenser I noticed it wasn't even running and would not start, I threw a temporary capacitor on and reset the pressure switch and that got it running. I like searched the furnace and did not find a leak however I searched the condenser and found a leak in the back right side of the condenser near the compressor. This machine is well over 15 years old and uses R-22 refrigerant. I informed the homeowner of what I found and is options, and he elected to get in touch with Rob and set a meeting for Monday at 3:00 p.m.
cody.brooks@acgenius.com
04/12/24 : techs Cody and Hunter arrived at customer's home, we were guided inside to the thermostat and indoor unit. As we were verify that the unit was running we found that the outdoor unit was not turning on. The unit gave a low pressure fault code, so we hooked up the guages and found the system had no charge. We conducted a leak search and found one at the indoor coil, we did not have the tools on hand to repair the leak. We charged the system and got the unit to turn on so the customer would have cooling this weekend and conducted as much of the tune as we could inside. A more senior tech will come out Monday to repair the leak and complete the rest of the tune up.
Tyler S.
04/13/24 Tyler S- kitchen / laundry share the same line and back up once every 14 months or so. Suggested jetting line next time to remove sludge
Jose M.
Breaker at disconnect burned out Test heating and cooling both work just fine
Lisa M.
Lisa M.
garrett.young@acgenius.com
For the super tune-up I inspected the air handler and condenser. All equipment was measuring within many pictures specs and running well. Due to the condenser being DC powered, I recommend a whole home surge protector. Additionally a drain treatment strip to prevent drain clogs.
Beverly M.
HVAC -- Service call
Derek.bryant@acgenius.com
Inspection Homes pressure is 80 psi No clean outs for sewer present Water heater is a 2010 showing signs of wear. Rest of plumbing in home is older but not leaks at this time
garrett.young@acgenius.com
For this super tune-up I inspected the air handler and condenser. All equipment was measuring within manufacturers specs and running well. Due to it raining I was not able to gauge up and measure the refrigerant levels however based on how the system is running I do not foresee any issues due to refrigerant levels. I went in the attic and inspected the insulation and based off measurements, the insulation is below EPA recommendations at 13 r value. I recommend adding insulation. Additionally I recommend adding a compressor saver to the condenser, surge protection on the house panel, and UV lights to kill and minimize future biological growth.
Mike R.
This is a 4 ton system cooling side is in tolerance filter is new and condensor is clean. Ssytem is now equiped with hard start kit and is ready for cooling.
Jose M.
Customer wants paper receipt Install 48k hz electric use current filtration includes slab, disconnect, whip, drain pain
Ian C.
Upon arrival I found that the system had no refrigerant in it, found two leaks in system Tested compressor and found that it has failed as well System is out of warranty recommended replacement Ca scheduled
Tyler S.
Clean drain
Alec G.
During inspection verified that system was working properly Spoke to customer about caps being below tolerance on the systems and customer wanted to talk it over with his wife and have someone in the office give them a call back talking about the membership more for his wife Left customer's house with system operating properly
Zak L.
Arrived for service eval System in low pressure lockout Customer had replaced a very dusty filter earlier in the day No ice present on coil Reset and ran system Subcool is on the low side but still functional Blower cap is out of tolerance and should be replaced UV system recommended due to biological growth all over the system Customer will discuss with wife then get back to us
Brock S.
Arrived for STU All Components were working and in tolerance. Recommended IAQ 1000, 200, Blower clean, surge protection. Installed UV light and surge protection. Will need a follow up visit to install the UV 1000. 20x25x1 filter size.
