Fort Worth, TX

colby.finch@acgenius.com

On arrival system was running and cooling producing a 20 degree delta. The indoor unit had clear drain lines and a clean coil. The blower was very dusty. There appeared to be biological growth in the supply plenum. The outdoor unit passed all electrical testing and the furnace ran with no issues. I have scheduled a follow up call for January 8th about the air scrubber. I am pausing this call because I updated his membership from his copper plan to our new maintenance plan.

Diego M.

Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower is dirty. Coil is rusty. Drain lines are clear but no water safety. Gas line has no sediment trap. Blower capacitor is out of tolerance. Ducts are dirty. Heating componets and safetys are good. Looking at the outdoor unit. All electrical connections and components are good. Capacitor out of tolerance on compressor side. Amp draws are acceptable. Cleaned unit inside out. Customer rejected work at this time. Lefts system in working condition. Thank you for choosing comfort experts.

katie c.

Ryan S.

Performed ah. System is in poor condition and can fail at any moment in heating or cooling. Cooling- condenser surge protection is no longer functional. Both capacitors are out of tolerance, compressor capacitor 70mfd is testing at 32mfd. Fan capacitor 7.5mfd testing at 6.6. These Both need to be replaced to keep system operating efficiently, reliably and to prevent damage to the compressor and fan motor. Compressor is pulling 30+ amps over the lra, needs a compressor saver to lower inrish amps and extend lifespan of compressor. Heating/indoor- incorrect filter, needs correct filter to keep system clean. Dust and dirt make the system less efficient and increases part failure rates. Blower motor is leaking oil, blower capacitor is 20 mfd testing at 16 mfd, needs to be replaced to salvage the blower motor and prevent system downtime. Flame sensor has rust and corrosion needs to be replaced to prevent system downtime, inducer motor is pulling high amps, rated for 1.2 pulling 1.44,

Diego M.

Apon arrival system was in working condition. Customer stated that system would not work during night. Customer stated that house feels colder than what it states. Upon inspection all heating componets and safetys are good. Cycled heating a couple times. Inspected thermostat and schedule was on , customer was unaware of schedule. Turned schedule off. Front portion of home is lacking insulation. Recommended insulation , customer will hold off at this time. Left system in working condition. Thank you for choosing comfort experts.

Kellen M.

Serious Follow up call Monday 12/11/23 @10am per customer. He knows what route is best but needs the tome to discuss with his wife (which was not available). Downstairs unit is 2008 2.5ton HP. Heavy rust in evaporator coil, multiple leaks detected. Heavy biological growth inside indoor cabin. Pass-through breaker has oxidation on the load side. Electrical Heatstrips have low OHMS. Outdoor unit compressor shows high amps. Low Refrigerant charge. Upstairs unit is 2008. Heavy rust in evaporator coil, multiple leaks detected. Heavy biological growth inside indoor cabin. Pass-through breaker has oxidation on the load side. Electrical Heatstrips have low OHMS. Outdoor unit compressor shows high amps. Low Refrigerant charge. Clunking noise from compressor when starting Upstairs unit data tag was not present. Sat with customer and presented the facts on both systems. Customer asked if we could call on Monday to set a time for a CA appointment, giving him the weekend to speak to his wif

Diego M.

Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower is a little dirty. Coil has biological growth. Biological growth in coil area. recommended uv system , customer rejected work at this time. Drain lines are clear. Filter is clean. Heating componets and safetys are good. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Amp draws are acceptable. Cleaned unit inside out. Thank you for choosing comfort experts.

Tyler L.

Wednesday 13 1st call will be installing 1 customer supplied light fixture

Lisa M.

Mike R. completed annual heating system tune up.

Diego M.

Upon arrival system was down. Thermostat was completely blank. Not receiving voltage. Looking at the indoor unit. Circuit board has visual rust. Not receiving 24v. Transformer is not receiving 240 v. Unit is receiving 240 v but air handler 60 amp breaker is not transmitting 240v. Need to replaced breaker first and move on from there. Will order parts and be back to install. Left system off. Tried to give customer our military discount but task does not appear. Customer is said it's okay , just have the office give him a call do work it out.

Diego M.

Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Heating componets and safetys are good. Drain lines are clear. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition. Thank you for choosing comfort experts.

Diego M.

Upon arrival system was turned off. Looking at the indoor unit all electrical connections and components are good. Blower is a little dirty. Coil is clean. Filter is clean. Drain lines are clear. Uv bulb is out , rejected work at this time. Ducts are dirty. Recommended a duct cleaning. Heating componets and safetys are good. Looking at the outdoor unit all electrical connections and components are good. Capacitor was out of tolerance and very low. Recommended we replaced it and customer agreed. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition. Thank you for choosing comfort experts.

Diego M.

Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower is dirty , recommended and blower clean customer rejected work at this time. Coil is clean. Filter is clean. Drain lines are clear and flowing. Heating components and safetys are good. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Amp draws are acceptable. Cleaned unit inside out. Left system in working Condition. Thank you for choosing comfort experts.

Mike R.

On this tune up I found the filter was clogged with house insulation. I replaced filter and found everything in working order. System already has uv light system.

Blake B.

Tech arrived at a warranty service call. Upon inspection, the heat pump was not producing heat. The low voltage signal was not reaching the outside system. The customer recently had siding work done and they were working around the wiring. Attempts were made to repair wiring. These efforts were unsuccessful. The thermostat wire bundle will need to be replaced. The customer also decided to move forward with upgrading her membership to a Home Budget Membership in order to take advantage of the extra free calls. Due to the time of night. Customer wished to have the repair done Thursday or Friday instead. Will pause the call to come back at another time.

Brock S.

All components tested normally. Found drain lines were clear. Also tested for CO leaks and found none. Informed customer to replace CO Detector. Found no other issues at this time.

Mike R.

On this job I installed the heat strips. And finished tune on down system.

Alec G.

During inspection verified that systems were working properly Attic indoor unit Blower clean EVAP coil clean Electrical connections good Drain line clear Filter changed Ignitors working properly Compressor good Fan motor good Cap within tolerance Closet indoor unit Blower has some build up EVAP coil clean Electrical connections good Filter changed Drain line clear Compressor good Fan motor good Ignitors good Cap within tolerance Customer asked for pricing on replacing return grills that are customer supplied Emailed pricing for replacement

Brock S.

Ran HTU on unit. All heating components tested within correct tolerance levels. Found LRA to be high, and recommended a compressor. Also found UV bulb had not been replaced and its been past recommended lifespan. Found no other issues with unit at this time.

Mike R.

On this job I inspected the heating side. All compents are intolerance. System has new filter. TD is 20 in heat and cooling.

Zak L.

Arrived for STU #IAQ replaced filter Drains fine Furnace components fine Capacitors and motors fine Refrigerant levels good Recommend whole home surge protection and April aire upgrade

Mark W.

Give estimates for adding 400 amp boxes and discounts to home thisis just for the boxes if the power is at the meter base

Mike R.

On this job I inspected the heating side and found the heat strips no longer work because of the one time fuse that blew. I've order new heat strips for her. She also does not speak English and needs her friend to help communicate. So please call 817 247 5438 when scheduling for install.

Mike R.

Came back out to install light system. He also wants his ducts cleaned happing Dec 7 at 10 am 2023. Level 1 all other system components are as they should be

Alec G.

During inspection verified that system was working properly Blower wheel clean EVAP coil clean Electrical connections good Heat strips working properly Drain line clear Compressor working properly Fan motor working Cap within tolerance Spoke with customer about his compressor saver being bad and let him know what can cause it and he said he wanted to go ahead and get a new one installed Went ahead and got the new compressor saver installed and had system back up and operating