Local Reviews
for Fort Worth, TX
Our Reviews by City
Great service!!
Missy - Fort Worth, TX 76140
Super nice, on time, quick an efficient, very informative. Thanks for sending such a great tech. Would definitely request again!
Excellent Follow-up Service
DJ - Fort Worth, TX 76134
Service as usual was great.
Excellent service and great personality
Al - Fort Worth, TX 76244
Smooth service contact
Excellent Service!!
Erol - Fort Worth, TX 76177
Very skillful technicians and friendly staff. In our 2 story home upstairs unit was not working and downstairs unit, we thought was on its last breath. After inspection they actually recommended just replacing upstairs unit. Honest and knowledgeable. Can’t beat that. They explained in detail why we may have thought that downstairs unit needed replacement, but it actually didn’t. Not trying to sell you something you don’t need. Next day the new unit was replaced and we couldn’t be happier.
Excellent Service
Cristina - Fort Worth, TX 76107
Dennis was kind, knowledgeable, and helpful with assessing our options. He did not try to pressure us in buying any extra services but clearly laid out the need for additional products and services. Would recommend Comfort Experts to others.
Excellent
Patricia - Fort Worth, TX 76111
Proactive AC Maintenance Service
Repeat Client - Fort Worth, TX 76133
Outstanding Service
David - Fort Worth, TX 76179
The courtesy and outstanding service of your technicians is worthy of praise. I could not have asked for a better crew.
great service
Donald - Fort Worth, TX 76106
Very Good Service and Info!
Vickie - Fort Worth, TX 76112
Excellent Service
Vince - Fort Worth, TX 76137
Wyatt was amazing, he came and explained what he was going to do in a maintenance service. He did such an exceptional job. I am so satisfied
Excellent work
David - Fort Worth, TX 76179
Aaron did an outstanding job and advised us of the problem with our system and then gave us some good recommendations! This young man was very knowledgeable and professional in his assessment of our problem!
Excellent Service!
Nancy - Fort Worth, TX 76123
Air service repair
Dana - Fort Worth, TX 76116
Super information and does quality work! Knows the business!
Excellent service!!!
Uneeda - Fort Worth, TX 76140
It was a great experience!! Kellen was very thorough, and showed me the issues with my AC system. I will recommend to others.
Thanks Mike for great service
Kamalanandh - Fort Worth, TX 76244
Mike was good and explained things patiently and gave options towards next steps
Excellent Service
Brock - Fort Worth, TX 76109
They did a great job getting out there earlier than expected and a speedy job getting everything finished
Service
Anette - Fort Worth, TX 76137
Nice tech.
Excellent service!
Wesley - Fort Worth, TX 76123
Excellent service!
Allen - Fort Worth, TX 76116
Mark was prompt and very professional, and had the work done quickly and efficiently. Excellent customer service!
Review
Hector - Fort Worth, TX 76123
Not for sure how satisfied I am with this service. It seems like all it was the tech was finding things my unit needs so I can spend more money. Since I am not an expert in this area , they can tell me my unit this and that , but this times you hardly find honest business. They can tell my unit needs a part that cost over 400 dls and truly only cost 38 dls when you look on line.
Excellent service
Tracy - Fort Worth, TX 76133
Excellent service
Connie - Fort Worth, TX 76179
very professional
Very professional
Brock - Fort Worth, TX 76109
Blake did a great job at identifying the problem and was very professional and courteous
To our rescue on a Sunday!
Douglas - Fort Worth, TX 76116
Mike and Comfort came to our rescue on a Sunday! We thought we needed a new AC compressor but it turned out to be just the start capacitor. Because of the May Texas heat and humidity, a functional AC and peace of mind was worth far more to us! Mike was courteous and professional and explained every step he was taking in words we could understand. We are more than glad that we can now count on Mike and Comfort. Happy Wife, Happy Life!
Zak L.
Arrived for STU #IAQ Air handler inline breakers have snapped off the mounting bracket -ordering replacement Filter fine Drains fine Tons of biological growth in the supply plenum Heat strips fine Coil and blower clean Washed and tagged condenser Capacitor is fine Hard start kit recommended due to high starting amps Condenser fan motor over amping slightly - rated .64 tested .65
Matt B.
Upon arrival found system not cooling. Outside condenser was buzzing but not running. The capacitor had gone bad and the compressor was beginning to hard start. Replaced capacitor and system ran but LRA was above recommended spec. Installed compressor saver and brought lra back down. Cleaned condenser coil and delta was at 20. No further issues found, system was left cooling
Steven S.
#iaq upon arrival for service system on and and no cooling put unit not receiving low voltage. Found drain saftey tripped. Cleared drain line. Refilled p trap and left system on and cooling.
Ryan S.
#iaq duct cleaning, electrostatic filter
Ryan S.
Ryan S.
Mike S.
Upon arrival the package unit was running and working efficiently, the system will need a new uv bulb in the near future and could benefit from a compressor saver kit as well. The system was working as intended as I left. Thank you for choosing comfort experts and have a great day!
Ryan S.
Performed 1st year stu, system in great condition, cleaned condenser, refrigerant levels in range, capacitor in tolerance. Customer has correct filter its just a little difficult to get out due to size of closet. Filter does need to be replaced, aprilaire 1310
Ryan S.
Jeffrey B.
Arrived at location and spoke with home owner. Home owner indicated thermostat had stopped working the previous night. Inspected thermostat. Thermostat defective. Recommended replacement. Inspected indoor unit. Electrical connections tight. Blower wheel clean. Blower capacitor out of spec. Recommended replacement. Coil clean and in good condition. Temperature delta within acceptable range. Drain clear with safety switch in place. Inspected outdoor unit. Electrical connections tight. Capacitor out of spec. Recommended replacement. Fan and compressor Amp draw good. Refrigerant charge good. Coil in good condition. Discussed membership options and benefits.
Mike S.
Upon arrival the system was in good working condition, the uv bulb in the upstairs unit was burnt out, customer did not want to replace at this time, the outside unit was in good working condition, all tests came back in an acceptable range, I recommended a compressor saver kit to prolong the life of the outside unit, customer declined for now. I cleaned the outside unit, and when I left both the outside and indoor unit were running and in good condition.
William M.
Lvl 1 30k gas system Lvl 2 filtration Duct reseal whole system Return duct replacement Code items
Mike S.
Upon arrival system not operating, found that contactor was compromised through thorough investigation Multiple installation issues Ductwork compromised and multiple places Needs new thermostat wire from thermostat to air handler and air handler to condenser Ductwork will need repairs when installing ductwork Customer States that the system has failed every summer and every winter since installation Fan was on to have air movement in the house, customer has no cooling at the moment wants to wait until comfort advisor assesses for new system
William M.
Lvl 5 heat pump Code items Lvl 1 water heater electric
Aaron W.
Arrived to unit serverly low on refrigerant, ecomended system upgrade due to age,custo,er has comfort adviser coming out next Friday at 4-6,replaced cap on downstairs outdoor unit (smaller unit)
tyler.lawyer@acgenius.com
Tyler L completed etu talked about two gfcis one in kitchen one in bathroom was not interested but was interested in a interlock kit for his mobile generator
Jeffrey B.
Arrived at location and spoke with home owners. Inspected indoor unit. Electrical connections tight. Blower wheel clean. Coil clean and in good condition. Temperature delta within acceptable range. Drain clear. Filter changed. UV bulb due for replacement. Recommended replacement. Home owner agreed. Replaced UV Bulb. Inspected outdoor unit. Electrical connections tight. Coil in good condition. Fan and compressor Amp draw good. Refrigerant charge good. Capacitor out of spec. Recommended replacement. Home owner agreed. Replaced capacitor. Washed coil.
Mike S.
Furnace control board is tripping constantly trying to turn on heat mode when Stat is asking for cooling. Calls for heat even when Stat is disconnected. Pausing job holding for parts
tyler.lawyer@acgenius.com
05/26/23 Tyler l completed ETU, replaced filter, electrical looked good and up to code, needs some covers for a few switches but he's remodeling at the moment and the estimate for a uv bulb is present but he needs to talk to his wife
Zak L.
Arrived for service eval Air handler vibrating during operation Blower is vibrating Removed and retightened all connections - no change Ordering new blower fan
Jeffrey B.
Arrived at location and spoke with home owners. Inspected indoor unit. Electrical connections tight. Blower wheel clean. Coil clean and in OK condition. Slight amount of rust buildup around perimeter. Capacitor out of spec. Recommended replacement. Home owner prefers to wait until component fails before replacement. Discussed cons of waiting until failure. Drain clear. Temperature delta within acceptable range. Inspected outdoor unit. Electrical connections tight. Capacitor in spec but rusting on cap. Fan and compressor Amp draw good. Refrigerant charge good. Coil in good condition. Discussed benefits of surge protection this season and recommended surge protection be installed. Discussed membership options and benefits.
Aaron W.
service fee arrived to unit drain Clogged, customer didn't get approved for credit check
Dennis C.
Upstairs: 17 year old Trane gas system: dual run capacitor bad, condenser running of start kit, primary electrical control burnt and pitted, condenser fan motor over amping, blower motor leaking oil, build up on blower wheel, evaporator coil rusty and corroded, duct cleaning, system upgrade do to age condition and refrigerate phase out. Downstairs: 2 year old Goodman gas system: duct cleaning, system is operating normally at this time.
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Install *Upstairs* 2 stage 42k gas horizontal keep current filtration, Nest t stat + additional Nest for downstairs system
Gavin V.
Performed 6 system tuneup. All systems except for main master bedroom upstairs need filters changed. Filters are restricting system due to dirt. Changed master main upstairs bedroom, customer did not have supplied filter for any other system. Evap coils were in good condition, except for pool house coil. Coil needs cleaning. All blowers were slightly dirty, but was not necessary to clean. All amp draws and capacitor readings were in range. All start up amp draws were in range. 3rd floor guest house start up amp draw was a little high, but not worrisome in current state. Cleaned all condenser coils. Left all systems in working order
