Local Reviews
for North Richland Hills, TX
Our Reviews by City
Knowledgeable tech
Luis - North Richland Hills, TX 76182
Excellent
Teletha - North Richland Hills, TX 76182
Great work
Great service!
Steven - North Richland Hills, TX 76180
Mr
Roger - North Richland Hills, TX 76182
terrific
Great service
Teletha - North Richland Hills, TX 76182
Great service
Henri - North Richland Hills, TX 76182
Matt seamed very knowledgeable and explained what he was doing. Also noticed the unit at an angle and advised that the slab needed rebalanced.
Super Great Company
Leslie - North Richland Hills, TX 76182
Long week & decided not to try to wait for the repair part &!they were able to install a new unit the next day!
Great service
Richard - North Richland Hills, TX 76117
He was very through and pleasant.
Great Service
Janelle - North Richland Hills, TX 76180
Zak was very knowledgeable and experienced. He did our tune up in a decent amount of time as well as fixed our digital thermostat that’s been having issues.
Great
Teresa - North Richland Hills, TX 76180
The young man was very professional, wore shoe covers, was very through. Took pictures and explained his findings. He was a pleasure to have dealt with to service our ac unit for its semi annual clean and check
Great service very friendly and helpful
Patricia - North Richland Hills, TX 76180
Great service!
Steven - North Richland Hills, TX 76180
Jordan B is awesome! Shows up and gets the job done. Tells you everything up front and let's you know what the cost is. Jordan is an asset to your company!
Great Service , Awesome Price!
Joseph - North Richland Hills, TX 76180
Relieved to have the comfortable home with the air and heat guaranteed by the Comfort people. Good job!
A/C duct concern
Bill - North Richland Hills, TX 76180
Very good explanation of my situation and options.
Great service. .
Richard - North Richland Hills, TX 76117
He was very nice and very thorough.
Great service. Worked till 11:30 pm to finish the job.
Peggy - North Richland Hills, TX 76180
Would refer to family and friends
Great service, Awesome price
Joseph - North Richland Hills, TX 76180
Promp services, expertly done and highly dependable.
Response from Comfort Experts Inc.:
Thank you, Joseph, for trusting us to get the job done. Your 5-star review and gratitude mean a lot to us!
Air Tech Tune-up
Eddie - North Richland Hills, TX 76180
Casey Dobbs was above board in his knowledge, customer service and work ethic…don’t know if I ever met a more I formed air tech…truly a credit to his company!
Response from Comfort Experts Inc.:
Thank you for having us out to repair your ac, we appreciate the feedback!
Great service, Awesome price
Joseph - North Richland Hills, TX 76180
Response from Comfort Experts Inc.:
Thank you Joseph!! We appreciate this!
Great Service!
Jackie - North Richland Hills, TX 76180
Connor did a great job!
Response from Comfort Experts Inc.:
Thank you Jackie!! We appreciate this!
Great tech
Max - North Richland Hills, TX 76182
Upstanding service rep
Super service as always
Charles - North Richland Hills, TX 76182
We have been with this company about 20 years & they are great to work with when things go great & even better if there is a problem.
Great service very knowledgeable.
Cynthia - North Richland Hills, TX 76180
Owner
Edwin - North Richland Hills, TX 76180
great service....very nice young man
Shelley - North Richland Hills, TX 76180
Aaron W.
Outdoor unit is operating within specifications, refrigerant levels are good at this time, system was serverly dirty sprayed unitndown ,system did not improve, recomended a deep clean for coil ,cap was weak replaced under p&l ,Indoor unit operating, drain line is clogged up, customer declined drain cleaning said they could have plumber do it cheaper,customer declined all other recommendations also
Mark W.
The water lines in the Laundromat had the same top of fittings. That that wasn't the diamond room where the lawn came loose. Could when the line came loose Could have created enough problems to make other lines come loose but I can't prove that the 2 where 100% related. If it was my home I would replace the water lines in home
Mike R.
On this job I was testing the heating side I noticed the flame sensor was not working. After replacing it the system heated the home just fine.
Tyler L.
Tyler Hill completed an electrical etu they are having trouble with a specific breaker tripping because of the kitchen lights I hooked it up to a separate breaker to see if it was because of the breaker going to start itself it is the circuit at this point in time he's not interested in doing the diagnostic along with the repair which would be a breaker replacement because it's not tripping when it's supposed to so I have sent him an email with the estimate attached to it
Mike S.
Breaker was tripped flipped breaker back on system came on and is now cooling.
Mike R.
System breakers on east and west keep tripping. I've reset them and monitored them. West unit had issues with contactor not engaging for blower motor I jumped around it and system is back online.
Mike S.
Flipped breaker back on as instructed allowed time to pass to ensure it wasn't tripping right away. On and cooling upon departure.
Mike S.
P-trap under sink where drain line ended was clogged causing water to back up all the way to overflow. Drain switch tripped pulled line off of p-trap cleared ptrap tested now water is draining properly. I advised customer that she might have a home plumbing issue and that it would a good idea to have a plumber come check it out she said would keep it in mind. System on and cooling upon my departure.
Dennis C.
Condenser fan motor, flame sensor, ignitor, duct cleaning. System is operating at this time. #IAQ
colby.finch@acgenius.com
On arrival the system was running and cooling. The indoor unit produced a 25 degree delta and had clear drain lines. The blower was mostly clean and the coil had rust on the header plates but was otherwise clean. The blowers auxillary motor starter was out of tolerance and needs to be replaced. The outdoor units auxillary motor starter is significantly out of tolerance and needs to be replaced. The compressor and fan are both running at or above the maximum run amperage the system is designed for. For this reason I also recommended a compressor saver kit to reduce the wear and amp draw on the compressor to get as much life remaining out of it as possible. I recommended speaking with a comfort advisor about replacing the system before spending money on repairs on an older system that is nearing the end of its life. Thanks for choosing comfort experts and have a great day!
Mike S.
On arrival the outdoor unit was not turning on. After inspecting the thermostat it was in the wrong setting, so I turned it to the cool setting and the outdoor unit turned on and began cooling. Thanks for choosing comfort experts and have a great day!
Mike S.
1500 square foot R11 insulation
Ryan S.
Upon arrival found system not keeping temperature with thermostat, found dual run capacitor had failed on the compressor portion, system had 7 degrees of subcool, 28 superheat, txv restricted and needs to be replaced, customer wants to upgrade attic insulation from r-20 to r-31. Insulation scheduled tomorrow afternoon. Ordering txv will return to install component.
Mike R.
For this job Bret and I replaced condensor fan motor
Mike R.
Added 2 water safties switches prevent anymore water damage to the ceiling. Owner will need to have house drain in the closest cleared soon otherwise water safties will turn the system off.
Aaron W.
Outdoor unit is operating, refrigerant levels are good , washed outdoor coi, indoor unit is operating, drain line is flowing slowly ,left system cooling informed customer of this and they declined work
Ryan S.
Found compressor not running on arrival, dual run capacitor failed, compressor was very hot, condenser fan motor leaking oil, pulling high amps, evaporator coil severely rusted and corroded, lots of biological growth present, system is operating at a 23 superheated, not very efficient for temperatures above 100, recommend system replacement due to systems age, condition, and r22 phase out.
Ian C.
Outdoor coils dirty /cleaned operating efficiently Fan motor Amp draws acceptable and operating efficiently Offered Compressor saver for efficiency and longevity of Compressor Compressor acceptable Blower has little build up of biological growth Amp draws acceptable Coil clean Drain system acceptable poured a gallon of water down it no stoppages Safteys operating efficiently Thermostat accurate
colby.finch@acgenius.com
On arrival the outdoor unit was not running. It had a completely open capicator that I replaced. Once I replaced it the system ran as intended and produced an 18 degree delta. Due to home warranty constraints I did not look for any further issues with the customers permission. Thanks for choosing comfort experts and have a great day!
Mark W.
Repair leaks in wall of Laundry room
.
Charge on unit was little low, got adjusted getting Delta of 20
daniel.conchas@acgenius.com
Install 60k gas hz with standard filtration
colby.finch@acgenius.com
Fix water line
Zak L.
Arrived for service eval Coil is freezing up and standing water already under the unit No flood detector underneath closet unit Removed filter Defrosted ice Refrigerant levels below safe operation levels Coil is not getting above 20 degrees Hard start kit blown CA to replace system 7/16 12-3
colby.finch@acgenius.com
On arrival both of the houses systems were turned off. There was a leak in the first floor ceiling. I turned on both systems and proceeded to the attic and flushed each systems primary drain line with a gallon of water with no issues. Both systems drain switches were functional and turned the units off when activates. I tracked the primary drain lines to the point where they took a 90 down toward the 2nd floor, and found where they tie in to the bathroom. I could find no evidence of a leak and suggested that we send our plumber. I will follow up on this first thing in the morning. Thanks for choosing comfort experts and have a great night!
