Decatur AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Decatur home? If you answer “no” to this question it is time to have your unit inspected. Call us today at 817-341-5149 to schedule your inspection!
Decatur AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Decatur AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Decatur families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at 817-341-5149 !
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Job Locations and Reviews
![mark.grant@acgenius.com mark.grant@acgenius.com](https://www.gravatar.com/avatar/3b738ea0313aed8abf5560a6ab534143?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Upon arrival for filter change. Found out Customer did not have any filters for changing. Once Customer orders new filter Recommended calling us back out to change them
![Tyler L. Tyler L.](https://www.gravatar.com/avatar/bd7a0687d013b6c08263ce08011baa71?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Panels were wired up very well but I did find a wire on a 20 amp breaker that was 14 days as well as a wire on a 20 inch breaker that had it started to bubble the installation I talked to him about this and I cleaned up the rust and corrosion on the wire and the breaker there was no surge protection on either panel but gfci's were present and the plugs were wired correctly
![Alex D. Alex D.](https://www.gravatar.com/avatar/ff246a6599e5eef965f6e907755213d6?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Install 42k heat pump upflow with code kit, keep current filtration add uv light
![Mike R. Mike R.](https://www.gravatar.com/avatar/c4062c867a64a6bf346b4446a99ec717?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
This system was complete iced over. Filter was clean and air flow was good. I recommend system replacement.
Very courteous man. Told me exactly what needed to be improved! Excellent service!
![Tyler S. Tyler S.](https://www.gravatar.com/avatar/de864ee13ac810322e85bac1b1597f33?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
05/24/24 Tyler S- both waterheaters are 20 years old and informed the customer that 5he units could go at any time and need to be replaced soon. There is no drain pan so if they start to leak it will cost more in damages. Both installed well minus a few code and shouldn't need a new shut off or drip line
![Derek.bryant@acgenius.com Derek.bryant@acgenius.com](https://www.gravatar.com/avatar/45afa9698254cb12a369997ceb61e953?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Plumbing inspection Fill valves are sticking in toilets All plumbing in home has no leaks at this time Septic system Community well Pex water lines 50 gallon eletric wh in garage.
![mark.grant@acgenius.com mark.grant@acgenius.com](https://www.gravatar.com/avatar/3b738ea0313aed8abf5560a6ab534143?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Techs Cody and Mark arrived to customer's home, we met Sue and she guided us inside to the thermostat and indoor unit. We started at the indoor unit, we replaced the filter, the coil and blower were clean, and we flushed the drain line with a gallon of water with no issue. Out side the guages showed the system to be properly charged with refrigerant, the compressor ans fan motor were operating properly. The Auxillary motor starter was out of tolerance according to manufacturer, thr unit was under warranty so we installed and new one and verified operation.
![Autumn L. Autumn L.](https://www.gravatar.com/avatar/b9190bf5f576e2f2d6d17602cea38698?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
![Ian C. Ian C.](https://www.gravatar.com/avatar/d8251238979ac3c8f07d41294ed754fa?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Upon arrival I found the thermostat hanging not connected properly, Put thermostat on correctly and system fired up and started cooling efficiently Cleaned and waxed condenser
![Mark D. Mark D.](https://www.gravatar.com/avatar/78060c3ea430079d8f8de22db40815bd?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Trane heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. Evaporator coil is clean. X13 blower motor is acceptable. Heat strips are pulling proper amperage. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range.
![Mark D. Mark D.](https://www.gravatar.com/avatar/78060c3ea430079d8f8de22db40815bd?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Carrier heat pump with air handler in stalled in 2010. All electrical connections are tight with no corrosion. Heat strips are pulling proper amperage. Evaporator coil is clean. Blower wheel has slight build up starting to form. X13 blower motor is acceptable. Compressor and condenser fan motor are acceptable. Refrigerant levels are in range. Hose bib in the back is leaking into the wall and needs to be replaced. Customer does not know schedule and was not able to set an appointment for a plumber right now.
![Justin P. Justin P.](https://www.gravatar.com/avatar/d852575460d618b4697ba5ead099c5e2?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
2018 Goodman furnace Checked and tightened all electrical connections Customer recently changed filter Drain has little build up in trap, drain is still draining Evaporator coil was acceptable Blower wheel and motor were acceptable Motor capacitor was within manufacture range 2018 Goodman straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended pan treatment and compressor saver
![Mike S. Mike S.](https://www.gravatar.com/avatar/a3aa9e83f9205ca262817cce0fdfe7ea?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Customer changed filter recently.
![Derek.bryant@acgenius.com Derek.bryant@acgenius.com](https://www.gravatar.com/avatar/45afa9698254cb12a369997ceb61e953?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Quoted for water heater in attic 50 gallon with circ pump
![Alex D. Alex D.](https://www.gravatar.com/avatar/ff246a6599e5eef965f6e907755213d6?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Resealed supply from the Inside re mastic sealed the return and spliced inhigh voltage from the compressor contactor to the second set of heat strips to give additional heat tested unit and left on in heating
Tyler did a great job! I would say he is an important member of your team
![Tyler L. Tyler L.](https://www.gravatar.com/avatar/bd7a0687d013b6c08263ce08011baa71?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Opened up his panel there were quite a few loose connections on the breaker so I tightened all of those up he did not have a surge protector I recommended but he did not take he has solar and a generator outlet on his meter everything regarding those looked like it was perfect and I tested outlets inside GFC eyes were present within 6 ft of water and they were all wired correctly
![colby.finch@acgenius.com colby.finch@acgenius.com](https://www.gravatar.com/avatar/32edad9fc0e387f02c58a72afe875dd5?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
On arrival the system was not heating. After troubleshooting a customer installed thermostat I found the low voltage wiring and programming issues and corrected it. When I left the system was heating with no issues.
![colby.finch@acgenius.com colby.finch@acgenius.com](https://www.gravatar.com/avatar/32edad9fc0e387f02c58a72afe875dd5?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
On arrival system was cooling and heating as intended. I eventually found that the thermostat was intermittently not functioning and sending a signal to cool or heat.
![Justin P. Justin P.](https://www.gravatar.com/avatar/d852575460d618b4697ba5ead099c5e2?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Removed blower wheel and motor from system brushed blades of blower wheel and sprayed with cleaner and water till blades and blower cage were clean and all debris was removed. Wiped down all wires that had biological growth build up. Wiped condensate pan and coil where biological growth was. Assembled fan and motor back into system. Turned system on everything is working as should.
Justin was very polite and professional… he explained things well.
![Alex D. Alex D.](https://www.gravatar.com/avatar/ff246a6599e5eef965f6e907755213d6?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Arrived to find customers thermostat blank replaced batteries and thermostat would still not come on talked Joe and decided to replace the bad t stat with a used t-4 Honeywell unit is now up and running
![Justin P. Justin P.](https://www.gravatar.com/avatar/d852575460d618b4697ba5ead099c5e2?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
2017 carrier Airhandler Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining poured a gallon of water down Blower motor, wheel and wires were impacted with dust and biological growth Evaporator coil was acceptable, condensate pan had some biological growth Heat strips were functional and within manufacture range 2017 carrier Heatpump Checked and tightened all electrical connections Dual run capacitor was within manufacturers range Compressor saver was functional Refrigerant levels were acceptable at this time Condenser coil was acceptable Fan blades and motor were acceptable Washed coil from inside out Waxed top of unit Recommended blower cleaning and uv bulb, customer accepted work. Installed uv bulb today. Blower cleaning need to be scheduled for 11/7/23 in the morning.
![Alex D. Alex D.](https://www.gravatar.com/avatar/ff246a6599e5eef965f6e907755213d6?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Found thermostat had a jumper wire from y to w removed jumper wire and tested unit in heating and cooling unit is now functional
![Alex D. Alex D.](https://www.gravatar.com/avatar/ff246a6599e5eef965f6e907755213d6?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Install 60k elec package unit
![Tyler S. Tyler S.](https://www.gravatar.com/avatar/de864ee13ac810322e85bac1b1597f33?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
10/21/23 waterheater full flush
![Alex D. Alex D.](https://www.gravatar.com/avatar/ff246a6599e5eef965f6e907755213d6?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Install 42k hz heat pump keep current filtration and uv system, includes duct cleaning
I called and got an appointment next day.
Very professional and explained everything he did and what needs to be done without pushing a sale on me
Nice guy and great service
Great job
Ryan was great. The company is excellent all around in their follow-up, contact, scheduling, and explaining things in an understandable way.
Simon is outstanding. So was our scheduler. All businesses should be as good as yours is.