Local Reviews
for Bedford, TX
Our Reviews by City
Exceedingly great service
Kevin - Bedford, TX 76021
Matt was very courteous and knowledgeable.
Maintenance service
Prema - Bedford, TX 76021
Very honest and upfront about the job
Amazing service. I’ll ask again if I need something
Mark - Bedford, TX 76021
The guys were great and very professional. I love their work ethic.
Carmen - Bedford, TX 76021
My experience was great
Great
Prema - Bedford, TX 76021
We are quite pleased with his service
Very Professional and Respectful
Chris - Bedford, TX 76022
Mark showed up and Navigated the disaster that was my house due to my toddler. He went right to work and was able to fix the problem that I was experiencing quickly. Good job I would recommend his work to anybody.
A/C service
Ray - Bedford, TX 76021
Great service
Prema - Bedford, TX 76021
They did a wonderful job carrying out the maintenance of the unit
Prompt & efficient service!
Martin - Bedford, TX 76021
Great service
VN - Bedford, TX 76021
The technician was very punctual and very courteous. There were no issues. He was well protected by a mask as we requested.
Response from Comfort Experts Inc.:
Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great Servi"e
Albert - Bedford, TX 76021
I called, you came, you fixed, I'm happy!
Response from Comfort Experts Inc.:
Hi Albert! Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great service!
Susitina - Bedford, TX 76021
Derek was awesome and was very informative in what needed to be done to the ac unit. We appreciated his expertise and answered all of our questions and concerns. Looking forward to working with him again in the future.
Response from Comfort Experts Inc.:
Hi Susitina! Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great Knowledge
Keith - Bedford, TX 76021
Told us we have an obsolete AC, that present one has leak and frozen over
Response from Comfort Experts Inc.:
Thank you for your review, Keith!
Great Service
Sandy - Bedford, TX 76021
Great job. Explained everything & was very helpful.
Response from Comfort Experts Inc.:
Thank you Sandy!! We appreciate this!
Experience
Ray - Bedford, TX 76021
Response from Comfort Experts Inc.:
Thank you!
Experience
Ray - Bedford, TX 76021
Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Ray!
Great service
Steven - Bedford, TX 76021
Marshall was quick, courteous and seemed to know what he was doing. I felt comfortable having him service our air conditioner
Response from Comfort Experts Inc.:
Thank you for taking the time to provide awesome feedback!
Great
Ray - Bedford, TX 76021
Response from Comfort Experts Inc.:
Thank you Ray!! We appreciate this!
Good work
Chris - Bedford, TX 76022
Technicians arrived early And started their work promptly. They worked all day through the heat but got it done. I did specifically tell the salesman I did not want a new thermostat which he failed to share and so they replaced it with a less functional non-Wi-Fi and programmable thermostat. I recovered the old one (year old smart model) from the trash before they left. That is the only complaint I do have but everything else is great.
Great Service
Thomas - Bedford, TX 76021
Dennis was very thorough and clear on all our ac issues
Dennis,great service
Barbara mcgaha - Bedford, TX 76021
Dennis found a coolant leak two previous techs did not find he took his time until he found the problem
Offered to fix
Robert - Bedford, TX 76021
Gave us options repair consider replacing
Great Service
Matthew - Bedford, TX 76022
Great Service
Matthew - Bedford, TX 76022
Technician did a great job .... A little concerned that our 2 year old system was that low on freon, already
Ryan and his partner were so helpful!
Judy - Bedford, TX 76022
Need to call my investment counselor to request funds, and will enjoy joining your membership. Look forward to getting my hot water heater replaced and up to specs! And Comfort Experts came to my rescue!!
javier.falcon@acgenius.com
Master bedroom restroom right sied sink has proper drainage left side hot water has no pressure, left side sink has proper drainage left side hot water has no pressure. Guest bathroom All fixtures working properly no issues with water pressure. Proper water pressure, no issues with drainage in Kitchen sink. Water Heater is from 2007, customer states he is going to replace it next year
Dennis C.
Low refrigerate, defrost control board burnt, evaporator coil dirty, system upgrade do to age condition and efficiency. System is operating at this time. Follow up 5-29-23
Matt B.
Upon arrival found system heating and cooling with a 23 delta. Cleaned condenser coil and checked capacitor. Capacitor is 44.5 out of 45. No issues outside, unit has a compressor saver and surge protection. Inside unit's uv bulb is burned out and needs to be replaced. Recommended replacement of the UV bulb
Blake B.
Tech arrived for a tuneup on the upstairs York system. Upon inspection, the system was off with the fan mode On. The system was switched to cooling and was evaluated. The outside unit was turned Off. This breaker was turned on by the customer. The condenser fan motor was not working. The contactor was audibly buzzing and the condenser fan capacitor was out of tolerance. The refrigerant was tested and was found to be low. The system has the old R22 refrigerant per indoor coil. The gas piping does not meet current building standards. The blower motor is dirty. The customer was informed of recommendations today. Due to condition, age, price of repairs and presence of R22; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The customer would like to replace both systems with 1 zones system. Customer is military. The meeting is set for tomorrow from 11-2pm. The outside system was left in the off positio
Mike S.
Arrived for STU at ~12. - raining Filter clean Coil has a lot of dust on it and should be cleaned Drains clear Biological growth present in the system - customer stated her son uses a fogger on the system regularly Heat strips in range Washed condenser coil Capacitor in spec Hot spots on the control board - unit should have surge protection added to prevent further damage Hard start kit recommended to bring down the compressor starting amperage to a safe level
Steven S.
Upon arrival for service system on and not cooling. System is 18 year old trane heat pump Outside breaker tripped. Tested system and compressor bad and tripping breaker. Do to cost of repairs and age of system recommended speaking with engineer. Customer agreed and scheduled for Monday May 8th 6-8.
Dennis C.
Low refrigerate, known leak in evaporator coil, system has stop leak put in and didn't work, system upgrade do to age condition and efficiency.
Mike R.
System could benfit from cleaning blower motor and fan speed upgrade to increase system pressure. Tune up showed a clogged filter and evap coil condensor coil was washed. Thanks for choosing comfort experts.
Steven S.
#iaq upon arrival for tune up system on and cooling. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Refrigerant pressure good. Inspected indoor unit. Blower and coil clean. Drain line clear. Em heat functioning. Noticed rips in duct work outer cover. Recommended replacement of duct work. Left system on and cooling.
Jeffrey B.
Arrived at location and spoke with home owner. Home owner requested inspection of duct work. Inspected duct work. Some of the ducting was crushed. Adjusted and fixed. Inspected indoor unit. Electrical connections tight. Temperature delta within acceptable range. Blower in good condition, although starting to rust. Coil clean and in good condition. Recommend drain pan treatment stip. Inspected outdoor unit. Fan and compressor Amp draw good. Capacitor in spec. Electrical connections tight. Coil in good condition. Washed coil. Recommended either unit or panel surge protection. While at the job, water was noticed on kitchen floor. Attic ceiling inspected by myself and home owner. No water leaks found. Water was determined to be seeping through the floor from a large amount of water that had pooled in an elevated flower bed in front of the house, due to a large amount of rain.
Aaron W.
Outdoor unit operating within specifications, refrigerant levels are good at this time, indoor unit operating within specifications, safety operating good,drain line was Clogged ,customer had me clear the drain line, drain cleared at this time, custo,er declined any other add-ons
Mike S.
Arrived on site greeted cx and thanked them for continued membership and business. Moved to outdoor unit tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Moved to indoor unit tested all components safeties and switches all measured within ratings and specs and are functional. Blower wheel, coil and drain are clean and clear at this time. Offered cx compressor saver and pan strip for air quality and efficiency. Cx politely declined and renewed copper membership.
Aaron W.
Outside unit was operating good ,refrigerant levels were good , indoor unit blower motor was leaking some oil but wasn't over amping at the time ,uv bulb is good , replaced filter
Cody J.
Preformed a cooling tuneup. Indoor and outdoor unit is functioning as it should. 1 year old UV bulb working as it should Indoor and outdoor coil clean Ecm blower motor in functioning and squirrel cage is good Herm capacitor is with in spec Compressor amps and fan amps are good Refrigerant levels are good Changed the air filter I did recommend a leaf cap to the customer and explained the benefits. I also showed them the reasoning behind needing one around trees I also recommended removing some dirt away from around the condenser Unit is functioning as it should
Gavin V.
Both outside unit amp draws were in range. Capacitor readings were within tolerances. Cleaned outside coils. Inside blowers were clean as well as ducting. Coils were in good condition. Talked to customer about hard start kit and pan strips. System left in working order. Added pan strips and hard start kit
Blake B.
Tech arrived for a warranty STU. Upon inspection, the capacitor was out of tolerance and was replaced today. The contactor was in working condition. The condenser coils were dirty and were hosed off to assist with air flow across the coils. There was no observed surge protection. The filter was dirty and replaced. The Delta was within range. The drain was clear and bleach was poured. The UV bulb was expired and may not last until our next visit. The customer was informed of recommendations today. The customer decided to move forward with the drain treatment strip, surge protector, and UV bulb. The treatment strip was installed today. The surge protector and UV bulb will be added to materials for rec work one they come in. The system was functioning upon departure.
Steven S.
Upon arrival for tune up on 11 year old Goodman gas furnace system it was on and heating. Inspected outdoor unit. Fan amp draw high. Compressor amp draw within specifications. Capacitor within tolerance. Refrigerant pressure good. Inspected indoor unit. Inducer motor amp draw high. Ignition components dirty. Blower clean. Corrosion buildup on coil. Recommended speaking with engineer do to high amp draws on fan motor and inducer motor. Customer agreed and scheduled for Wednesday March 29th, 6-8.
Ryan S.
Found contactor burnt and not passing power to condenser, replaced contactor and system operation is normal, dual run capacitor testing out of tolerance on fan side.
Craig B.
Went to house for cooling tune up on one Goodman gas furnace, checked indoor unit in heating, filter is clean, ducts are clean, blower is clean, drain lines are clear. No water safeties on drain lines, recommended drain or wet switch, electrical connections are good, evaporator coil looks good. Recommended IAQ upgrades to increase air quality. Flame ignitor and sensor are good, system is operational in heating, went to outdoor condensor unit and checked in cooling. Fan amps normal, compressor amps good, capacitor is within tolerance. Recommended surge protection for unit, condensor coil is clean, electrical connections are operational, the system is functional is cooling.
Dennis C.
Primary circuit board burnt, system will not operate without board. Can not check rest of systems operating until circuit board is replaced. Do to age condition and efficiency of current system recommend system upgrade. Homeowner not home son very rude and didn't know anything.
Matt B.
3/3/23 upon arrival found system heating and cooling with a 20 delta. Uv bulb was needing to be changed, customer approved replacement of a bulb. Capacitor outside was in tolerance. 35 reading 34.7, and I cleaned the condenser coil. Filters were recently changed by the customer. System was left heating and cooling with a 20 delta.
Zak L.
Arrived for AHCX2 2006 goodman furnace and condenser 2010 bryant furnace goodman condenser Installed UV system to eliminate biological growth in the supply plenum Furnace should have a flood detector in the secondary drain pan to prevent water damage to the house Ignition components functional Blower and control board are fine Filter is fine Drains are clear Washed the condenser coils Hard start kit for downstairs system should be replaced Hard start kit recommended for upstairs system due to high amp draw at start up Condenser capacitors are in tolerance Upstairs furnace blower capacitor is out of tolerance and should be replaced before system failure
riley.hobson@acgenius.com
Went to house for Ahc on gas furnace. Customer wanted new thermostat, recommended Honeywell, customer want to wait. Checked filter, filter clean, Checked blower, bower clean, electrical connections good. Evap coil is good, drain are clear, recommended uv system to purify the air, customer said no. Went to outdoor unit and checked fan amps, compressor amps, and capacitor. Capacitor good, within tolerance, fan amps good, compressor amps fine. Cleaned coil, recommended wire replacement, customer declined. Unit is operational.
Joel B.
Did a evaluation on 10 year old Trane system, checked capacitor, checked filter, drain is good, found system empty on refrigerant, performed a leak search and found a leak in the evaporator coil, customer wants us to get a price for the evaporator coil and also have a comfort advisor to come out 02/15/2023 12-3
Brady F.
Changed light fixture and installed ceiling fan
