Local Reviews
for Bedford, TX
Our Reviews by City
Best service ever!
Michael - Bedford, TX 76021
We always have great service from Comfort Experts! Friendly and informative representatives.
Service was great but not satisfied with the cost
Michael - Bedford, TX 76022
Ryan was great. He was extremely professional and fixed the problem, but I have an issue with the cost of his visit. My issue ac/heat issue was supposedly fixed the day before by Zak, but after he left the problem still persisted so that is why Ryan had to come out. There was a part that needed to be replaced so I had to pay an extra $400 (after my 20% discount) on top of what I paid the previous day. After doing some research, I could of purchased the replaced part online myself for $20 and it took Ryan no more than 10 minutes to install the new part. I think it is utterly ridiculous that this fix was $400. I will be taking my business elsewhere in the future.
Excellent service
Steven - Bedford, TX 76021
Mark was very friendly and professional. Quick to replace our capacitor. Thanks!
Excellent Service!!
Carmen - Bedford, TX 76021
Great job
Kunthea - Bedford, TX 76022
His team works Name : Ethan and Craig did very good job
Great service
Kunthea - Bedford, TX 76022
Great service
Kunthea - Bedford, TX 76022
Informative and professional!
Henry - Bedford, TX 76021
Joe was awesome! He informed me of all the work that was done and answered any questions that I had. Would definitley reccomend Comfort Experts!
Exceedingly great service
Kevin - Bedford, TX 76021
Matt was very courteous and knowledgeable.
Maintenance service
Prema - Bedford, TX 76021
Very honest and upfront about the job
Amazing service. I’ll ask again if I need something
Mark - Bedford, TX 76021
The guys were great and very professional. I love their work ethic.
Carmen - Bedford, TX 76021
My experience was great
Great
Prema - Bedford, TX 76021
We are quite pleased with his service
Very Professional and Respectful
Chris - Bedford, TX 76022
Mark showed up and Navigated the disaster that was my house due to my toddler. He went right to work and was able to fix the problem that I was experiencing quickly. Good job I would recommend his work to anybody.
A/C service
Ray - Bedford, TX 76021
Great service
Prema - Bedford, TX 76021
They did a wonderful job carrying out the maintenance of the unit
Prompt & efficient service!
Martin - Bedford, TX 76021
Great service
VN - Bedford, TX 76021
The technician was very punctual and very courteous. There were no issues. He was well protected by a mask as we requested.
Response from Comfort Experts Inc.:
Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great Servi"e
Albert - Bedford, TX 76021
I called, you came, you fixed, I'm happy!
Response from Comfort Experts Inc.:
Hi Albert! Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great service!
Susitina - Bedford, TX 76021
Derek was awesome and was very informative in what needed to be done to the ac unit. We appreciated his expertise and answered all of our questions and concerns. Looking forward to working with him again in the future.
Response from Comfort Experts Inc.:
Hi Susitina! Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great Knowledge
Keith - Bedford, TX 76021
Told us we have an obsolete AC, that present one has leak and frozen over
Response from Comfort Experts Inc.:
Thank you for your review, Keith!
Great Service
Sandy - Bedford, TX 76021
Great job. Explained everything & was very helpful.
Response from Comfort Experts Inc.:
Thank you Sandy!! We appreciate this!
Experience
Ray - Bedford, TX 76021
Response from Comfort Experts Inc.:
Thank you!
Experience
Ray - Bedford, TX 76021
Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Ray!
Great service
Steven - Bedford, TX 76021
Marshall was quick, courteous and seemed to know what he was doing. I felt comfortable having him service our air conditioner
Response from Comfort Experts Inc.:
Thank you for taking the time to provide awesome feedback!
Aaron W.
Outdoor unit is operating, fan motor is over amping, indoor coil is rusty and corroded, also leak in coil recommended system upgrade ,customer asked if new ducts were needed when replacing ubit i told her not unless they are damaged, may customer has comfort adviser coming out today 3-5
Ryan S.
Performed stu, cleaned and waxed condenser, no surge protection present, no compressor saver installed, capacitor in tolerance, filter is OK, blower starting to build up dust, uv bulb is 1 year old and needs to be replaced to be effective, recommend upgrading to iaq200 rms-1 high quality uv system. Customer had me install a compressor saver to extend the lifespan of the system.
colby.finch@acgenius.com
On arrival the system was running as intended. I recommended a compressor saver kit to reduce wear and tear on the compressor and a drain switch to prevent a clogged drain line from getting water in the conditioned space. As I left the system was cooling.
Ryan S.
Found fuse popped, heat strip contactor causing fuse to blow. Replaced contactor and system operating normally. Custo,er needs new thermostats to utilize heatpump.
Zak L.
Arrived for rec work Replaced both control board and secured low pressure wire to prevent rub outs Customer intend to upgrade his thermostats to Heat pump only thermostats
Mark D.
Arrived to no heat. Only one heat strip was turning on. Discovered a faulty heat sequencer. Once heat sequencer was changed the fan would not turn on. Called Brian H and Mark W to help with rewire of heat strips. Ran blower fan and heat strips through the same sequencer. Performed function check in both heating and cooling. System set to heat upon departure.
Zak L.
Arrived for service evaluation #IAQ Fuse is blown Both board are overheating Ordering both Copper applied for discount and warranty Recommend replacing contactor as well System has no surge protection or water safeties Filtration upgrade recommended due to allergy symptoms and biological growth contamination present in the system
Alec G.
During Inspection verified system was working properly Blower wheel clean EVAP coil clean Uv light working Drain line clear Drain switch working Electrical connections good Filter changed Refrigerant levels good Cap within tolerance Compressor good Fan motor good Compressor saver good Left customers house with system cooling
Brock S.
Ran a tune up on system. All components tested good. Drain line was clear. Unit worked normally in both heating and cooling. Recommended a compressor saver and a new defrost control board. Found no other issues at this time. Will need to return to replace the defrost control board
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Uv bulb was out recommended we replace it customer agreed. Filter was changed. Drain lines are clear and flowing. Heating components and safetys are good. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition. Thank you for choosing comfort experts.
Zak L.
Arrived for AC Filter fine No secondary drain line Secondary drain pan was never installed underneath the unit (left in the attic) Whole air handler is dirty with dust and biological growth There is a return duct that I could not find a vent for (could be plumbed into the duplex neighbors house or is just Sealed up) Compressor is over among at start and likely to fail System is low on refrigerant and coil is freezing Comfort advisor scheduled for tomorrow 10 am for replacement
colby.finch@acgenius.com
On arrival the system was running and cooling and producing a 17 degree delta. The unit had clear drain lines and a clean blower and coil. The outdoor unit passed all electrical tests and the heat pump function worked when called for. When I left the system was back running and cooling. Thanks for choosing comfort experts and have a great day!
Mark W.
Freon
Mark W.
Replaced outdoor capacitor 80/5 customer doesn't want to replace compressor saver at this time. Compressor is pulling 15 amps and fan motor is pulling .9. Everything working like it should at this time Outdoor capacitor
Tyler L.
Tyler L completed electrical tune-up found that nothing was wrong inside of his panel put a couple of wire nuts on a few wires that were not connected to any breaker probably from old range plugs but also checked plugs inside of the home gfci's were present and functioning
Mike R.
On this job I cut and cleared the drian lines. Both sides of heat are working well. Filter do not need charging.
Mike S.
Drain line was backed up tripping wet switch cut and cleared line then reassembled tested and is now draining properly.
colby.finch@acgenius.com
On arrival the system was turned off. When I turned the system on the compressor did not start. I tested the compressor capicator and it was at 4.95 out of 45. Once I replaced the capicator the compressor turned on and the system produced a 17 degree delta. Thanks for choosing comfort experts and have a great day!
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Drain lines are clear and flowing. Looking at outdoor all electrical connections and components are good. Capacitor within tolerance. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition.
jose.govea-soto@acgenius.com
Tested the compressor with a megohmmeter, it has tested fine. Looked over the electrical and found no issues, amp draw on the compressor and fan motor are within tolorance. Installed a compressor saver to keep lights from dimming on start up.
Mike S.
Install electric 48k horizontal with standard filtration
Alec G.
Upon arrival to customers house system was on but condenser off During inspection discovered that cap was below tolerance so we got it swapped out and had the system up and running Left customers house with system cooling
Jhorden P.
Install upflow, 36k, gas with high efficiency filtration and 1300 sq ft insulation
Aaron W.
Outdoor unit is operating, refrigerant levels are low at this time, contactor is burnt and pitted, indoor unit operating, drain line is clogged up,added 12 oz of r410,customer declined all recommendations is thinking about getting new syst3m , need office to set a follow up call for me to call in on Saturday and see what decision she's made,left system cooling
William M.
Lvl 1 system, upflow, 36k, gas 1300 sq ft insulation Lvl 2 filtration $11938 Install: 8/10/2023 (For commission) Book price on unit lvl 1 is $8720 Upsold to $9514
