Local Reviews
for Brock, TX
Our Reviews by City
Great technician. Part to be ordered.
John - Brock, TX 76087
Was very satisfied with Dennis and his work and knowledge of HVAC units. Send him anytime he is available. Office personnel were polite and helpful.
Pleasant/courteous
John - Brock, TX 76087
Appeared to be knowledgeable and thorough.
polite, informative, knowledgeable
john - Brock, TX 76087
Dalton is a polite and courteous individual. He also endeavors to correct/repair any problems with the HVAC unit. Also important is that he listens to the customer regarding problems with the unit and lets the customer know that he values their input. Great Technician
Response from Comfort Experts Inc.:
Thank you for being our customer!
Jeffrey B.
Arrived at location and spoke with home owner. Inspected system. No issues found at time of inspection.
Steven S.
Upon arrival for service system on and not cooling. Inspected system and founf primary electrical control damaged. Replaced primary electrical control and system came on and cooled properly. Left system on and cooling.
Steven S.
Upon arrival for service system off. Inspected system. Capacitor out of tolerance. Replaced capacitor. System came on and cooled properly. Tested system and everything tested good. Left system on and cooling
Mark D.
Started with upstairs unit Air handler 2004 R22 Heat pump No drain switch Blower wheel is dirty Biological growth Unable to determine leak on air handler Delta T- 4
Mike S.
Capacitor Wired incorrectly, due to my error. Issue fixed all components check to insure no harm was caused System operating efficiently
Adam J.
Completed today's tune up and found that the capacitor was out of rating, switched it under warranty. A compressor saver will lower the amps that the compressor is pulling when it starts up. I would also recommend a pan treatment for the coil inside, replacing the treatment once a year is recommended. Compressor saver and strip kit
Kellen M.
Set for a phone call at 6pm 3/9/23 with husband who was not home to discuss findings. Filter changed Drain line cleared Evaporator coil inspected Blower wheel inspected Electrical connections inspected DeltaT inspected Door insulation was falling off and covering Blower - fixed Outdoor Washed and waxed Electrical connections inspected Capacitor inspected - Fan side failing - dual rub 70/7.5 Fan motor and blades inspected - motor winding insulation compromised Discussed with Mrs.Worley about the benefits of a membership and she politely asked if I could speak to her husband this evening about findings and possible solutions.
Joel B.
Did a Super Tune-up on 1 year old Diaken mini split and a AHC on 7 year old Carrier heat pump, checked capacitor, checked filter, drain is good, found dual run capacitor was weak, recommended replacing dual run capacitor, a compressor saver, and membership, refrigerant levels are good, customer verified unit was working properly when leaving
Mark D.
Amana heat pump with air handler installed in 2018. All electrical connections are tight with no corrosion. Heat strips are in range. X13 blower motor is acceptable. Blower wheel and evap coil are clean. Uv system installed. Replaced UV bulb. Dual run capacitor and contactor are acceptable. Condenser fan motor and compressor are acceptable. Refrigerant levels and airflow are acceptable.
Mark D.
Goodman dual fuel system installed in 2016. All electrical connections are tight with no corrosion. PSC blower motor is good. Blower wheel and evap coil are clean. Gas flow and igniter are in range and working as they should. 35/5 dual run capacitor and contactor are good. Reversing valve and defrost control board are working as they should. Condenser fan motor and compressor are good. Refrigerant levels and air flow are satisfactory.
Jordan B.
2020 heat pump - 2017 air handler Thoroughly performed a cooling tune up, Washed condenser coil, tightened electrical connections and checked components. Refrigerant levels are good, dual run within specs, amps good, air handler functioning properly, drain line has build up and draining slow, air handler needs to be raised about 4" so the drain with flow better, biological growth all inside the air handler and the return is dirty. Spoke with the customer about clearing drain, customer will take care of it himself, explained we are not reliable for water damage. Customer already had ducts cleaned from another company last year...
Tyler B.
System is working great it is 66 degrees in the master bedroom
Tyler B.
System is working great it is 66 degrees in the master bedroom
Tyler B.
System is working great it is 66 degrees in the master bedroom
Tyler B.
System is working great it is 66 degrees in the master bedroom
david.yates@acgenius.com
Replace txv, filter drier and possibly add Freon will not know if it needs Freon until unit is working
Mark W.
6/7/22 Mark W - Need to replace txv, filter drier and possibly add Freon will not know if it needs Freon until unit is working FXM4X3000AT2. A141468483
Tyler S.
Today I did a complete and thorough evaluation of the customers system. I checked for anything that would affect the systems reliability, efficiency, and safety of the system. Customer has A gas furnace with a heat pump. Both six years in age. Furnace has an X 13 floater, blower is a little dirty but had no shaft play. Coil was clean with no corrosion and drains were draining properly. Outdoor condenser coil is a little dirty but not too bad. Capacitor tested within range. Refrigerant levels are good at this time.
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sold L3 12k hp Minisplit
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Performed an ahc. Unit running properly, unit heating and cooling ops. Motors, capacitors and compressor all amping within range, unit ops working. Customer would like quotes on adding a bedroom unit system, scheduled comfort advisor for Saturday, April 16th 12-3. Confirmed with Rob Goldate. Unit running and cooling upon departure, could not collect payment due to internet issues, contacted office to collect.
Casey D.
Drain clearing, contactor
Casey D.
Performed super tune up today, replaced the air filter provided by the customer, inspected all the components, and washed the outdoor coil. Showed the customer that the primary drain line is clogged, and the contactor has burned and pitted contact points. Customer decided to only replace the contactor today, and will call us back to clear the drain. Left the system on in cooling.
Dennis C.
2/24/22 Dennis - Bad OEM circuit board,
