Southlake AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Southlake home? If you answer “no” to this question it is time to have your unit inspected. Call us today at 817-341-5149 to schedule your inspection!
Southlake AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Southlake AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Southlake families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at 817-341-5149 !
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Job Locations and Reviews
![Daniel S. Daniel S.](https://www.gravatar.com/avatar/940637b19e05ff7583e41dbc6ad234e7?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Arrived at eval Customer stated the system stop working this afternoon Ran test and the primary was clogged and the outside was throwing a code for lock rotor Customer okayed drain clear and to add warranty compressor saver Like last time I advice customer again about doing his job at going up monthly to pour white vinegar or bleach down drain lines System was running before I left Please have Ryan call the customer tomorrow morning
![Mark D. Mark D.](https://www.gravatar.com/avatar/78060c3ea430079d8f8de22db40815bd?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Customer canceled at the door. Spoke with a woman who said she had no knowledge of the appointment. Gave her my business card and asked if they would like to reschedule for another time when both homeowners are home.
![michael.martinez@acgenius.com michael.martinez@acgenius.com](https://www.gravatar.com/avatar/e43749b83d094351719c3d156110275b?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Performed super tune up Washed condensors and tightened wires Components are good Lenox system has 14 Delta Recommended system replacement - homeowner will wait System heat is optimal Recommended homeowners to have surrounding area of condensors covered due to high amount of build up Filters changed Recommened compressor saver and April air for future system System left on cool at exit
![Tyler L. Tyler L.](https://www.gravatar.com/avatar/bd7a0687d013b6c08263ce08011baa71?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
His panels looked good but there was no surge protector and he's having some trouble with a few switches but he doesn't want a diagnostic right now
![adam.brockelman@acgenius.com adam.brockelman@acgenius.com](https://www.gravatar.com/avatar/234718ae6296e9842c422d006420cd5e?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Replaced tub spout in hallway bathroom also pulled toilet to reset in master bathroom. Had to chip out flange and replace flange so I could reset toilet. Tested after repair was made everything working properly.
![Blake B. Blake B.](https://www.gravatar.com/avatar/a89947365465669a4a73f1689909cc2a?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Customer was contacted via phonecall she decided to move forward replacing the compressor under warranty and adding an AprilAire filter upgrade. Materials are added. Customer gave permission to charge the card on file. The parts will be ordered for installation when they come in.
![Blake B. Blake B.](https://www.gravatar.com/avatar/a89947365465669a4a73f1689909cc2a?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Tech arrived at a service call. Upon inspection the system was running but not cooling. The capacitor was within specs. The compressor was receiving power and was not compressing. The compressor failed the windings test. The filter was dirty and allows for unfiltered air to enter the system. It is recommended that the filter be upgraded to an April Aire filter. The customer was informed that we will check on warranty information and will call them back.
Great service
![Daniel S. Daniel S.](https://www.gravatar.com/avatar/940637b19e05ff7583e41dbc6ad234e7?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Arrived for Eval Ran test and the board had gotten reset and needed a update Update board and system running Customer wanted a tune up and I talked to them about the home and budget membership Customer okayed membership and we added a STU All components were working and in tolerance Recommend IAQ 200, up bulb replacement, blower clean, surge protector, compressor saver, and membership
![adam.brockelman@acgenius.com adam.brockelman@acgenius.com](https://www.gravatar.com/avatar/234718ae6296e9842c422d006420cd5e?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Performed inspection made recommendations for home. Customer wants me to follow up with her next week to schedule.
![Mike S. Mike S.](https://www.gravatar.com/avatar/a3aa9e83f9205ca262817cce0fdfe7ea?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Customer said as soon as I arrived that the unit we're servicing was not cooling at all. I advised that I would inspect the system to narrow down what could be the cause. After troubleshooting I've determined the 18 yo 2.5 ton r22 system compressor has grounded itself and is tripping the breaker on start. I demonstrated the problem to the customer and advised his options were to replace the compressor or for a little more and a better resolution the entire system. Customer agreed to speak to comfort advisor set for tomorrow 12-3pm. Emailed estimates for repair. Tuneup could not be completed system down.
Great.
![Ian C. Ian C.](https://www.gravatar.com/avatar/d8251238979ac3c8f07d41294ed754fa?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
System is down cust wants to talk to CA about replacement Compressor is grounded, and has little to no refrigerant in system Attempted to start up system No compressor activity
![Ian C. Ian C.](https://www.gravatar.com/avatar/d8251238979ac3c8f07d41294ed754fa?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
During inspection I located a potential leak in the heat exchanger Talked to cust and explained the dangers, shut gas off to furnace, Cust gave me the go ahead Me and Mark W will return to confirm While cleaning the condenser next door neighbor asked about getting a tune up scheduled Scheduled tune up Will return next Tuesday
![Ryan S. Ryan S.](https://www.gravatar.com/avatar/77dfe3a45b66949ed2927de5a3dea9cc?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Found inducer port plugged. Bored out port and cleaned inducer wheel. Operating properly. Had to have office collect payment, would not allow me to input customer information.
![Tyler S. Tyler S.](https://www.gravatar.com/avatar/de864ee13ac810322e85bac1b1597f33?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
01/30/24 - 2 waterheaters in attic space. Only issue was the upstairs toilet fill valve needs to be replaced. Customer stated he willhold off and replace whole toilet when he's ready
![Crystal P. Crystal P.](https://www.gravatar.com/avatar/cdfe33631bf7004d9a260320791ea260?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Broken water pipe
![Derek.bryant@acgenius.com Derek.bryant@acgenius.com](https://www.gravatar.com/avatar/45afa9698254cb12a369997ceb61e953?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Replaced hose bibb in back yard
![Zak L. Zak L.](https://www.gravatar.com/avatar/9b1cf63b1a09c2fbe22f7586d4a64503?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Arrived for service eval Inducer motor flooded Secondary drain pan filled and dropping due to frozen outlet No water safeties present in the system Drains need to be cleared Water safeties should be installed UV system recommended to prevent biological growth from all the excess water Secondary drain pan should be replaced due to walking and corrosion Comfort Advisor scheduled tomorrow 10 am to replace system Customer is aware that system is not raining and is likely to cause water damage without proper repairs
![Brock S. Brock S.](https://www.gravatar.com/avatar/c257d1a2d992c9be734366421ebe35de?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Customer stated downstair unit was not heating. Replaced defective pressure switch and tested unit. Unit is running as normal.
Received a special offer for a tune up/inspection. Technician Brock came by. They did a great job of reminder, professional and knowledgeable technician, and recommendations. I would use again and recommend.
Hi Sam! We're thrilled to hear about your positive experience with the special offer for a tune-up and ac inspection! It's great that Brock, the technician, not only provided a professional and knowledgeable service but also offered valuable recommendations. We appreciate your feedback and are delighted to know that you would use our services again and recommend us. If you ever need assistance in the future or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
![Brock S. Brock S.](https://www.gravatar.com/avatar/c257d1a2d992c9be734366421ebe35de?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Ran AH on all three units its in house. All three gas lines didn't have Drip legs per building code. Also found that downstairs unit did not have a water safety. All heating components were working as normal. Found no other issues at this time. #rain
Professional service
![Mike R. Mike R.](https://www.gravatar.com/avatar/c4062c867a64a6bf346b4446a99ec717?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
On this tune up I inspected the heating side of the system I turned the heater on and watched it work for 20 min. The componets are still in tolerance. I also changed the filters.
![Mike S. Mike S.](https://www.gravatar.com/avatar/a3aa9e83f9205ca262817cce0fdfe7ea?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned both outdoor units. Filters were very recently changed. Recommend installing UVC light, replace contactor and replace hard start cap as corrosion is apparent.
![Mike R. Mike R.](https://www.gravatar.com/avatar/c4062c867a64a6bf346b4446a99ec717?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
On this job I inspected 2 system. They need to order a 210 April air filter for unit in the attic. Also need a new uv bulb. Other then that the condensor is clean. Both condensors could benefit from hard start kits.
Great technician.
![colby.finch@acgenius.com colby.finch@acgenius.com](https://www.gravatar.com/avatar/32edad9fc0e387f02c58a72afe875dd5?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
On arrival the compressor would not turn on. I quickly found the burnt wire to the contactor causing this. Thr indoor unit had a clean coil and blower and clear drain lines. The outdoor unit passed all electrical testing and once I installed a compressor saver kit it started under the 109 LRA at 94 amps. As I left the system was on and heating.
Tyler was knowledgeable and transparent about the issues with the electrics I asked to check.
It's great to hear about Tyler's expertise and transparency while addressing the electrical issues. Knowledgeability and transparency are key qualities in a professional service, as they ensure that customers are well-informed about the problems and the steps needed to address them. Thnk you for choosing Comfort Experts!
![Tyler L. Tyler L.](https://www.gravatar.com/avatar/bd7a0687d013b6c08263ce08011baa71?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
10/23/23 - Tyler L was not able to complete electrical evaluation found that the voltages to heater number three and all the adjacent appliances connected we're getting incorrect voltages will be sending Brian out there tomorrow morning
![Ian C. Ian C.](https://www.gravatar.com/avatar/d8251238979ac3c8f07d41294ed754fa?s=35&d=https%3a%2f%2fs3.amazonaws.com%2fstatic.sidebox.com%2f0369C6B0-D934-4440-AAD6-77F78D850D10%2favatar%2f1570772.jpg)
Upon arrival found there was no power to furnace, check panel and found faulty breaker After swapping breaker I found that I still had no 24v call, located bad transformer Swapped transformer and tested system charge and amp draws Explained to Cust that he had a power surge and we need to install a surge protector. Cust explained to me that he cannot figure out what breaker goes to what even tho it is labeled, found the breaker labeling to be off Explained to him we need to install a monitoring system for his panel, electric service scheduled
Professional job Thanks
Everything he said was very professional and nice
One of the serviced units stopped cooling after the technician left. It turns out that the beaker for the condenser was not plugged in and the walk in attic door was left open
Excellent service
Zak quickly identified the problem and fixed it. He was knowledgeable and provided answers to various questions. He also inspected the inside unit and provided advice on maintenance.
Professional, well done job
Great service; thanks Tyler!
Great honest service!
Ac
Tyler did a professional job. Thanks
Great service
Thank you!
Great install job, smooth no probkems
Great and professional service
Very professional, thanks
Great service
Recent visit
My air conditioner would not turn on so I googled top rated air conditioner repair service in my area and Comfort Experts came up as a choice. It was on a Saturday when I called and was not available to meet the Technian until after 7:00 pm. The Technician arrived about 7:30 and stayed until 10:30 working in the rain to identify the part that had caused the unit to short out. When given the bill I was surprised how little I had to pay. The Tech was great & explained everything to us.