Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Irving AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Irving home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Irving AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Irving AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Irving families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Irving, TX
Rated 4.9 out of 5 stars based on 58 customer reviews
Great service and professional team. Adam was courteous and pleasant to work with. Estimate was submitted and was clear and fair. Great job! Keep up the good work!
Sam – Irving, TX 75062
Great price with great service
Preston was great and very professional
Don – Irving, TX 75063
Exemplary service
Adam and Anthony’s expertise and dedication to customer satisfaction is very appreciated.
Clara – Irving, TX 75060
Excellent Service!Anthony – Irving, TX 75060
Solid Expertise
Micheal, the technician demonstrated solid technical skills and a great knowledge base. He took the time to explain the processes clearly and addressed my questions thoroughly. His professionalism and attentive attitude contributed to a positive experience, reflecting his commitment to quality service.
Grizelle – Irving, TX 75062
Excellent service
Thank you for sending an excellent service rep today. I look forward to using your company for my plumbing and electrical needs in the future.
Clara – Irving, TX 75060
Quote
Enjoyed talking to Adam He was very professional and explained everything that needed to be done.
Lee – Irving, TX 75062
Great service
All went well.
Javier – Irving, TX 75061
What I appreciate it most:
Lisa was exceptional. She consistently went above and beyond for me as a customer for over two decades. Lisa's empathetic nature was truly remarkable and genuinely cared about my needs and concerns, and took the time to listen attentively. Her ability to understand my circumstances and offer helpful solutions was invaluable. One of the things that I appreciated most about Lisa was her commitment to valuing me as a customer. She always went the extra mile to ensure that my needs were met and that I was satisfied with her service. That, in and of itself will be the reason I always will work with Comfort Experts for all my home issues. Thank you Lisa!
Grizelle – Irving, TX 75062
Excellent professional service. KD – Irving, TX 75063
ReviewAbbas Mirza – Irving, TX 75063
Excellent Service!
Tyler did a great job, was able to quickly diagnose the issue and get it repaired.
Edward – Irving, TX 75061
Review
Daniel was great! Very informative and courteous. Thank you Daniel!
Karen Bringas – Irving, TX 75060
Service was minimal and timely, explained himself well as he suggested an upgrade.David – Irving, TX 75060
Good service, average prices, poor quality review on equipment quoted
Would prefer using a better rated equipment such as Ruud, Daikin or Carrier brands such as bryant, Comfortmaker etc.
David – Irving, TX 75060
Crouch Charlotte
Zac was good. I am waiting to get report from him on heater. Will be able to share my opinion after that.
Charlotte – Irving, TX 75062
Exceptional Service!
Excellent and highly professional service as always..
Edward – Irving, TX 75061
Review
Colby was phenomenal. Quickly diagnosed the problem, explained everything very thoroughly, restored my cold air, and even left me with some helpful pointers for the future. Greatly appreciated!
Brian Sterling – Irving, TX 75063
Colby Is The Man!
Colby was phenomenal. Quickly diagnosed the problem, explained everything very thoroughly, restored my cold air, and even left me with some helpful pointers for the future. Greatly appreciated!
Brian – Irving, TX 75063
Review
Daniel provides great service!
Dhimant Patel – Irving, TX 75063
ReviewDallas Davis – Irving, TX 75060
ReviewDallas Davis – Irving, TX 75060
ReviewLoretta Rose – Irving, TX 75061
Excellent Service
The technique Mike did an awesome an very thorough inspection of my unit. Very knowledgeable about the unit. I will request the gentleman for any future service needs.
Debra – Irving, TX 75060
Excellent Service
The tech Mike was extremely polite an very knowledgeable.
Debra – Irving, TX 75060
Excellent service!
The guys were both friendly and knowledgeable. Explained what was recommended and had pics to help. Would highly recommend!
Daniel – Irving, TX 75063
Excellent Service
Great service..
Javier DeLaFuente – Irving, TX 75061
Perfect same day service! Siva – Irving, TX 75039
Excellent service from Diego
Diego was professional and knowledgeable. He did a great job.
Anthony – Irving, TX 75060
Review
The service was affordable. Easy to schedule. N the technician, Tyler was real good and understood the problem right away.
Mubin Mohammed – Irving, TX 75063
Above and beyond
Mike was great. Professional and courteous.
Grizelle – Irving, TX 75062
Impressively fast and yet, good!
Fast, profesional and very good! They fixed my issue in no time in the dead of the summer heat. Highly recommended.
Chistophe – Irving, TX 75038
Very Diligent, offered suggestions
Expedient and reliable. Worked with Steven before. Very knowledgeable
Arrived onsite customer had water damage underneath where the master bathroom shower stall is located. Found the shower drain is leaking also you can see where the actual shower stall is damages as well. Recommended to customer to get the shower basin or pan replaced when they do that they will connect drain properly and everything. Customer will have a contractor replace shower stall upstairs will contact us if he needs us for anything else.
Irving, TX 75038
Ryan S.
Replaced TXV and got it functioning properly Need to have an Electrician out on Friday 6/6 first call to look at light fixture not working in closet, ballast out possibly and gfci outlet by condenser is not functioning properly, losing one leg of power Damper needs to be replaced in order for airflow and cooling efficiency to be at a 100% Thank you for choosing comfort experts
Customer is still unsure if they want to purchase generator from us or have a customer supply generator will contact us for a future meeting with install manager
Irving, TX 75061
Jake S.
Came to job to Check for plug.Not working and plug was working but talked to customers are about hanging t v's and will come back tomorrow to do them second call
Irving, TX 75038
Mike R.
On this job i looked at both heating and cooling sides of the system. I washed the condensor and change the filter. All componets check in tolernace amd system is ready for cooling. The condensor does have some damage like a tree fell on its head. This is pics.
Performed full system evaluation Diagnosed Bad TXV Delta was 30 superheat 35 and subcool 3.5 Capacitor was way out of tolerance and brought up to customer replaced same day mfd were 15/4 Should be 45/5 Compressor overamping, soft start/hard start brought up but will consider for another visit TXV replacement is to be scheduled on Wednesday 6/4 first call of the day, will need Ryan's assistance
Performed cooling tune up Washed condenser and tightened connections Replaced filter – Delta 18 All cooling components are in tolerance Recommended IAQ200 UV Recommended attic tent – 26 1/4 width x 56 length inches – attic tent System left on cool at exit
Replaced 40 gallon gas water heater in attic upstairs. Also installed customer supplied toilet and replaced shut off valves for toilets. Customer had to get floor reinstated around the flange for toilet in master bathroom. Will return and install toilet after he has floor fixed. Customer financed this job through goodleap
Irving, TX 75038
Jake S.
Came to job to replace fart fans in two bathrooms Is customer is financing the whole job And talk to adam and he's gonna try to add this on To the financing
Irving, TX 75038
Jake S.
Came to job to quote adding generator inlet and talked with customer about what size generator they would need to run most Important things and meter had pipe pulled out
Arrived onsite customer kitchen faucet getting low pressure. Went ahead and pulled the aerator and cleared any debris in aerator. No charge debris must have come up into aerator when we turned the water back on. Tested everything everything working properly.
On arrival system running and cooling producing 20 degrees delta. Drain line flowed when flushed. Blower was dirty with large quantity of dust and dead insects. No water safety's present. Flue pipe was not up to code. At the condenser the disconnect had high voltage wires beginning to melt. Condenser itself passed all electrical testing but the contactors connection point was pitted. Need flue pipe install from furnace to cap. Need cap collar, 3 foot piece of flue, 2 two foot straights, two 90's and a slip joint.
Need to schedule for Monday all day project Also please schedule complimentary visit for electrician on same day customer supplied bathroom fan installations.
Estimate to break out concrete on back patio and tunnel under home and repair broken sewer line under home. Estimate includes all labor and material for installation and backfill and concrete repair as well. FINANCED APPROVED NEED TO SCHEDULE JOB FOR WEDNESDAY ALL DAY..
On arrival system running and cooling producing 19 degree delta. Drain lines flowed when flushed. Indoor unit clean And in good condition. Condenser passed all electrical testing but overamped on start up untill a compressor saver kit was added resulting in a starting amp draw of 58. System cooling as I left.
Gave estimates for water heater replacement and membership set lead for comfort advisor for air conditioning please reach out to customer to schedule date next week
Arrived onsite customer has a 13 year old water heater in garage that needs to be replaced. Customer currently getting pricing is not really looking to spend a lot of money.
On arrival upstairs system was not functioning. Primary electrical control was in rough condition and dual run capicator had exploded. I recommended added in compressor saver kit as well to help system start easier. Once all parts were installed the system ran and I checked refridgerant levels. Found a subcool of 1 when the design subcool is 9 and a low side saturated temp (coil temp) of 3 degrees. Found large quantities of rust on evaporator coil and intermittent refridgerant pings when leak searched. Found no leaks at condenser or field welds. Recommended moving new dual run capicator, primary electrical control, and start kit to functioning downstairs system and speaking with a comfort advisor about replacement on the upstairs system due to age, condition, and cost of repairs for the upstairs. Customer agreed, comfort advisor visit is today from 5-8.
