Comfort Experts promises customer service that exceeds the expectations of Poolville, TX residents.
Call us now at:(817) 341-5149. We’d love the opportunity to earn your business as we have with your neighbors in Poolville TX.
The technician was very helpful and explained everything and told me what I needed to do the next time it happened
Great job guys. Think about this who needs their AC fixed on December 27th. We did. Great job.
He was very professional and told me options that I might have to do
Response from Comfort Experts Inc.:
Thank you for taking the time to provide the awesome feedback Karen!
The three men that came out did such a great job I was so amazed how will they did considering the conditions they were working with in such Heat I feel so bad for them but overall I couldn't have asked for a better crew
everyone is so nice weather its the office or worker
Installation was awesome! Highly recommended!!
Response from Comfort Experts Inc.:
Thank you kindly 🙂
Great customer service!
Customer called because the system was leaking water onto the carpet. Found the drain was not sticking all the way out of the outside wall, also found a refrigerant leak @suction line. Extended the drain pipe to outside the wall and replumbed properly, tested with 1 gallon of water to verify proper flow and not leaking. Performed refrigerant repair, and leak tested for 15 min no other leaks detected, and vacuumed system properly. Recharged with 32oz of R-410a refrigerant. Left the system on in cooling. Customer verified that the system is draining properly outside, Target superheat@15Â°F actual superheat @12Â°F, Delta T@ 24Â°F.
L1 60k upflow gas with level 2 filtration, duct cleaning, closet platform, slab, disconnect, whip, programmable thermostat
Thoroughly inspected the 2014 split system, Oem circuit board bad, causing inducer to constantly run, blower capacitor below spec ratings, contactor blown up and gas flex line and drain out of code. Due to the age and condition of the system, recommended upgrading to something reliable with warranties behind it before trying to repair something of this age. Customer meeting with an advisor tomorrow at 12pm. System down and customer requests a paper copy receipt.
Back up drain, cleaned and poor one gallon of water
Lv7 42k horizontal hp with new duct system, 1900 sq ft r34 and new walkway
No breakers or disconnect at indoor unit, blower motor leaking oil, evaporator coil extremely rusty and corroded, water damage throughout indoor, biological growth, no drain protection, duct work not sealed, duct system all home run runs, duct cleaning, system upgrade do to age condition and refrigerant phase out. Comfort advisor 3-23-22 6-8.
Plugs looked good panel need to be labeled and need bigger service wire to panel
Performed heating tune up on a 2020 split system, washed condenser coil and checked all components. Dual run good, compressor and fan amps up to specs, ducts are dirty, everything else functioning properly at this time. Recommended Uv/ duct cleaning and membership. Customer needs to think about it.
1.5 year old Amana heat pump for evaluation. Customer stated dog had pulled lineset cover off and wanted an evaluation of the system to make sure no damage was done. Inspected system. Lineset cover was on at arrival and ziptied down. Customer informed me he put it back on himself. Took pressures. Heat pump operating properly. Fan and compressor within proper amp ranges. Coil clean. Indoor unit good. No issues to report. Recommended a compressor saver and either a whole home or unit surge protector. Customer declined. Unit running in heat on departure.
Performed Super tune up on outdoor packaged unit. Verified proper operation in heat. Verified proper reversing valve function. Checked electrical components, connections and amp draws. Verified proper operation in cool. Temperature differences were within range. Everything is operational at this time. Thank you for trusting comfort experts for your hvac needs. Your technician today was Greg.