AC Repair & Installation In White Settlement, TX

7/15/24 Upon arrival tech was shown to the condenser and air handler. Tech started with the air handler. Tech noticed evaporator coil was filthy. Tech went to condenser and cleaned and waxed the condenser. Tech got his readings. Tech talked to home owner and will return Friday morning to finish coil cleaning

2014 Goodman gas furnace Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Ignition system is functional All safeties are functional Blower motor and wheel were acceptable Evaporator coil was acceptable 1 of 2 uv systems were functional Connection in gas line was leaking gas 2014 Goodman straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended repairing gas line and replacing uv lamp Customer agreed to do all work

Arrived onsite customer wanted to install a gas powered heater in her kitchen. The unit she has is ventless and cannot install due to safety reasons of carbon monoxide poisoning possibilities. Capped off gas line coming out of wall for customer as well.

Performed plumbing inspection on home made some recommendations for the home. Customer said he will speak with his wife and get back with us.

Main line is clogged Gave customer estimate for unclogging line Customer wants to get more estimates.

The whole set up of the electrical isn't quite up to par for electrical code I have made an estimate to not only bring it back up to but to install a proper ground rod and clean up the outside and get rid of the boxes that are currently being used as junctions

Arrived to no cool. 40 amp breaker to the condenser was tripping every time the compressor would try to turn on. Meg ohmed compressor to show that it was “bad” however upon ohm testing the windings was able to find that the compressor is damaged but should still be able to start. 45/7.5 auxiliary motor start was very weak which was causing the compressor to over amp upon start up. Signed customer up for the home budget and protection plan and installed a new 45/7.5 auxiliary motor start and a compressor saver. System was running and cooling the home upon departure. Customer was only able to pay $700 today and has given permission to charge the remainder on Thursday. Customer says to just charge the card on file. Per Brian H this is ok.

1995 gas closet downflow r22. Greeted homeowner and asked a few questions and stated the expectation for my visit being a full evaluation, looking for anything that effects the energy usage, reliability and most important the safety of the system... I started with the indoor unit and discovered - Filters claimed to have been replaced by a family member. Blower wheel is dirty with a layer of build up, this puts strain on the motor and reduces airflow efficiency. 5mfd blower capacitor is weak and considered a failed part per manufacturers specifications. Evidence of a thermal limit switch replacement. Pulled the blower wheel out to inspect heat exchanger and noticed some rust and weak spots which can cause a hazard. Pilot is on. No proper indoor unit disconnect. Evaporator coil has extreme rust and buildup on intake side of coil restricting proper airflow. Detectable r22 refrigerant molecules - refrigerant leak in evaporator coil. I taped up what I removed when gaining access to

For this super tune-up I inspected the air handler, heat strips and condenser. For the most part everything was measuring within manufacturer's specs, however I did find a few areas of concern. There was large amounts of Bio growth inside the air handler on the blower and blower motor wiring. The contactor for the heat strips was buzzing quite loud when there was a call for emergency heat indicating that contactor could fail during the winter time. Additionally there is no water safety on the system and form the customer that if there is a clog in the drain lines the water could fill up that pan and then flood the ceiling causing damage to the house. I recommended an IAQ 200 for air purification as well as a float switch, new capacitor as the one she has is out of tolerance, as well as a duct cleaning advisably before the UV system is installed. Customer would like to schedule a call around March time frame when she receives her income tax refund.

Tech Cody arrived to customer's home and met the homeowner. When I arrived the system was not coming on outside. I diagnosed a failed auxiliary motor starter and noticed that the outdoor unit was dirty and in dire need of cleaning. I shared my findings with the homeowner and explained the benefits of our home and budget protection club. She saw the value in our maintenance plan and decided to sign up for our club and wanted me to replace the part and wash the unit. I conducted the repairs and then continued my evaluation. The running amps tests for the compressor and fan motor were both within manufacturer range. The refrigerant charge was within tolerable levels. I checked the indoor unit and the blower and evaporator coil were clean. The airflow of the system was within acceptable levels and the temperature split was a good 17 degrees. I shared the rest of my findings with the homeowner and then checked out with her. The system was cooling when I left.

# Received email to cancel membership August 19,2024 Jesus M Garcia and Nita M Perkins 8104 Richard St White Settlement Texas 76108 We are notifying Comfort Experts that we are cancelling our contract with you the reason being that we have several issues with the unit you have installed since the beginning the heater never really worked from the beginning Technicians were more interested in selling something new A/C never really cool that will With sincerely regrets, Jesus M Garcia Nita M Perkins

Drain was clogged at sink, clear clogged and system is cooling as should

Called customer, Customer stated they called the office this morning and cancelled their contract with us.

Upon arrival Customer stated that the system is blowing hot air. After evaluation found leak in Evaporator coil talked with customer about age of system and possibility of not being able to get the coil due to the age. Per Mark W Monday or Tuesday Customer will get a call to find out if we've been able to fine the part or not and go over other options if not

Install new shut off valve for toilet and supply line

2008 3t r22 gas closet upflow. System down upon arrival. Homeowner claims it's been down for 1 week. Diagnosis revealed- Filter needs replacement. Blower capacitor failing. Blower wheel heavy with build up. Leaks and rust in evaporator coil. Flue pipe not secured at all. Compressor capacitor seems to have had an attempt of replacement but was wired incorrectly. Inrush amps exceed manufacturers data tag. Compressor is shorted to ground on the start winding. I expressed to Homeowner the issues on the current system. She understood and agreed to have a CA appointment 8/2/24 @5-7 to discuss replacement with a more reliableand efficientsystem. Customer service to run a pre approval application, informed Rob G of this. The garage was converted so please account for the extra square footage when sizing the proper system. Large dog (scary), exposed wires in hallway. I believe the homeowners are renovating the home.

Electrical evaluation. Customer has a kitchen outlet not working. House is crawling floor to ceiling with roaches. I advised customer that we value their membership but that would need to be adressed first before we can service his outlet not working. Bad bad.

07/22/24 TS- basic checkup. House water pressure was low 35psi. All fixtures sinks and toilet need updating. No leaks and waterheater is not old

Tech Cody arrived to customer's home and met the homeowner. The system was calling for cool but not getting voltage outside. I diagnosed a faulty thermostat that was not giving voltage to the Y wire. I shared my findings with the homeowner and explained the benefits of the home and budget protection club. He decided that he did not want to conduct the work today and declined to join our membership.

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Arrived for service Eval Evap coil shedding water straight onto the filter instead of into the drain pan. Coil needs to be replaced and a UV system should be installed to eliminate all biological growth from the system Biological growth present on the coil drain pan, Blower wires, and coil door insulation Condenser Dual run cap and hard start kit are not secured to the unit correctly and should be remind to prevent issues

For this evaluation the customer stated the Evap coil had frozen all the way to the compressor. When I got in the attic the blower was not running and the control board was throwing a "b1" code indicating the blower lost connection to the integrated control module. I disconnected the wires and plugged them back in and made sure they weren't loose and turned it back on. The blower started running normally. At the condenser I had a 33⁰ Superheat, and my amp draws looked good. I left with the system cooling just fine.

For this evaluation I showed up to the customer's home and they stayed at the unit was having a hard time keeping up and not blowing cold air all the time. I showed up the furnace was working so I started outside and gauged up where my sub cool was 10 degrees and superheat was around 8° indicating good levels of refrigerant. However when I tested the capacitor it was out of tolerance so I recommended replacing it and the customer requested me to do so. I could not find any explanation as to why the system was not keeping up as there was no float switch, and refrigerant levels looked good.