07/22/24 TS- basic checkup. House water pressure was low 35psi. All fixtures sinks and toilet need updating. No leaks and waterheater is not old

Tech Cody arrived to customer's home and met the homeowner. The system was calling for cool but not getting voltage outside. I diagnosed a faulty thermostat that was not giving voltage to the Y wire. I shared my findings with the homeowner and explained the benefits of the home and budget protection club. He decided that he did not want to conduct the work today and declined to join our membership.

Quote

Arrived for service Eval Evap coil shedding water straight onto the filter instead of into the drain pan. Coil needs to be replaced and a UV system should be installed to eliminate all biological growth from the system Biological growth present on the coil drain pan, Blower wires, and coil door insulation Condenser Dual run cap and hard start kit are not secured to the unit correctly and should be remind to prevent issues

For this evaluation the customer stated the Evap coil had frozen all the way to the compressor. When I got in the attic the blower was not running and the control board was throwing a "b1" code indicating the blower lost connection to the integrated control module. I disconnected the wires and plugged them back in and made sure they weren't loose and turned it back on. The blower started running normally. At the condenser I had a 33⁰ Superheat, and my amp draws looked good. I left with the system cooling just fine.

For this evaluation I showed up to the customer's home and they stayed at the unit was having a hard time keeping up and not blowing cold air all the time. I showed up the furnace was working so I started outside and gauged up where my sub cool was 10 degrees and superheat was around 8° indicating good levels of refrigerant. However when I tested the capacitor it was out of tolerance so I recommended replacing it and the customer requested me to do so. I could not find any explanation as to why the system was not keeping up as there was no float switch, and refrigerant levels looked good.

Upon arrival Customer stated indoor was working and blowing but Condenser was not coming on at all. After evaluation found Condenser was throwing open start circuit code and found Dual run capacitor was weak. Replaced 35/5 dual run cap, reset system and system is running as should.

Arrived for free second opinion X13 inconsistent and needs to be replaced Dual run capacitor out of tolerance in the compressor side and likely to fail this summer Homeowner will talk it over with his wife and get back to us

Cody B. completed annual hvac tuneup.

Tech Cody arrived to customer's home. The homeowner informed me that they had another AC tech out to their house before us, after he left they notcied that the home wasnt cooling and that the outdoor unit wasnt running, the homeowner found the disconnect was removed from its plug. When i arrived the unit was running but not cooling, outside the fan motor was not running, when I inspected the unit I found that the fan wire was not connected to the auxiliary motor starter. The homeowner wanted me to conduct a minor electrical repair to get the system running, after my repair I hooked up my guages and found the system to be low on refrigerant. I found no leak in the linesets and the homeowner wanted me to charge the system with refrigerant. At the indoor unit I noticed a vibrating noise coming from the system, upon further inspection I found it to be nothing harmful to the system but just vibration from the blower making noise. The system was cooling when I left.

Mike S. Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Filter was changed recently. Drain switch is installed on secondary line which makes it redundant also primary line has no ptrap and only one vent out of code. Offered customer estimates to repair. Customer said he has a labor warranty with the install company who he thought was us comfort air installed this system. Emailed estimates and HVAC form.

Upon opening up her outside panel it looked great her solar providers had updated anything that needed to be updated in the panel they put in blank covers all of the connections were tight it looked great all of the plugs on the inside tested correctly she had GFC eyes

Customer has water standing in water heater pan and water standing in return area was told by last technician that if water appeared again to call us back out. Condensation pump is working and pumping water out not overflowing drain line is clear both ways. Refrigerant level is normal not freezing and coil pan is not cracked. I advised to have a plumber come out and inspect water heater. Customer is gonna have install company for water heater come out and look at the plumbing side.

Kitchen faucet cartridge has gone bad Reccomended new faucet install

For the super tune-up I inspected the furnace and condenser. I'll equipment was measuring with in manufacture specs and running well. Customer stated they had poor airflow in the living room and upon inspecting the return plenum I noticed there was a significant amount of water pulling under there. I checked the drain line and condensate pump and the condensate pump was not working, I checked in the Attic and noticed the copper line was connected to another copper line via flexible tubing with hose clamps and was not secure. I resecured the line and turned power off to the condensate pump turn it back on and got it working again. Due to the amount of water damage to the unit I do recommend them replacing the condensate pump to ensure it stays working throughout the summer with a large amount of water that will be being produced. Additionally I recommend a compressor saver, and a redesign of their duct system in the attic as it is old and there is air gaps in the connections.

Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Recommend blowing in insulation r19 1200 sqft currently measuring 14.6 r level. Duct cleaning and adding a drain switch is also recommended overflow safety is present on secondary pan not on primary drain. Drain line is slowly draining and a cause for concern needs to be cleared before full blockage. All estimates have been sent via email. Customer has recently changed jobs and are waiting on it.

Arrived for rec work Replaced nest thermostat System functional Let in cooling Surge protection and UV system recommended

Install new lower element in wh Customer claimed to not be getting hot water tested water heater to find lower element is bad

Arrived for no cool eval Ran low voltage test to see what was causing the unit to not in cooling Found out that the nest thermostat was the issue. Dropping O Installed temp thermostat Ordering nest Will return when available Relayed information to the customer Reminded about the recommendation from last time When we left the system was working and running in tolerance

Tech Cody Brooks arrived to customer's home. I meant Mrs Gracia, and she directed me inside to the thermostat and showed me the attic access in the garage. I started with the indoor unit in the Attic, I replaced the filter for the customer and then opened up the cabinet to start my inspection. The coil looks clean and shows no sign of rusting, and the blower wheel also looked clean as well as the blower motor. I did notice that there was signs of microbial growth in the cabinet and that the homeowner had no UV light installed. I then tested the heat strips and found that they came back with intolerance so I buttoned up the unit and headed outside. I started outside with washing down the coil, and then let it run for 15 minutes to dry out before taking my refrigerant readings. The inrush amp test came back below specifications according to the data plate and the homeowner had a compressor saver installed. The running amp test for the motor and the compressor also both came back well bel

Arrived for STU #IAQ replaced filter Drains clear Furnace fine Blower and coil clean UV upgrade recommended due to biological growth in the supply plenum Washed condenser coil Capacitors refrigerant and motors fine

Upon arrival discovered that system was tripping on a high head pressure and customer said that the cooling side wasn't working Customer had system set to heating and was 78 degrees and ambient temp outside was 63 and discovered that while in heating mode system had tripped the high head pressure due to high demand for heat and outdoor temp being to high Also let customer know that getting more insulation for the attic would help hold temps better so they don't have to run temp high in the house, customer wanted to hold off for now on insulation Left customers house with system operating properly

Mark G. completed annual heating and air conditioning tune up.

On this job I replaced a heat squencer. The system is now back online and heating as it should