Justin P.

Upon arrival system was not running and float switch was tripped. Cleared and treated drain. Left system in cool mode Customer confirmed

Justin P.

2019 Lennox gas furnace Checked and tightened all electrical connections Changed Customer provided filter Drain was clear and draining Blower motor and wheel were acceptable Evaporator coil was acceptable 2019 Lennox straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside inside Cleared debris out of unit Waxed top of unit Recommended pan treatment, uv system and compressor saver

Justin P.

2009 Bryant airhandler Checked and tightened all electrical connections Condensate pan was cracked down the middle Airhandler cabin heavily rusted Blower wheel has rust build up Evaporator coil was acceptable Emergency drain pan was heavily rusted No drain protection 2009 Bryant Heatpump Checked and tightened all electrical connections Dual run cap was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was acceptable Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Condensate pan replacement, emergency drain replacement, drain switch and Blower cleaning. Recommended Comfort Adviser as well

mark.grant@acgenius.com

Lennox furnace Checked and tightened all electrical connections Customer recently changed filters Drain was clear and draining, Drain does not have any drain safeties Blower motor and wheel were acceptable Evaporator coil was acceptable Lennox straight electric Checked and tightened all electrical connections Dual run capacitor was within manufacture range Primary electrical unit was acceptable Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Condenser coil was heavily compacted with dust and dirt Washed Condenser coil from inside out Cleared debris out of unit Waxed top of unit Recommended Drain safety, UV System and Compressor Saver

Zak L.

ARRIVED for STU first ok Drains clear Heat strips fine Blower and coil clean Installed IAQ200 and pan strip due to biological growth present in the supply plenum Added support strap and sealed plenum Washed condenser coil Motors, capacitors, and refrigerant levels fine

cody.brooks@acgenius.com

Tech Cody arrived to homeowner's house, I met Mr Gary and he directed me inside to the thermostat and showed me the attic access to the evaporator coil. I started the tune-up inside at the evaporator coil, the filter was not in need of replacement, the blower wheel was clean, and the evaporator was clean as well there was however a little bit of corrosion starting to form on some of the tubes. I then headed outside to the condensing coil, I started with washing out the unit and then turning it on to let it dry. There was a hard start kit installed and when I took the inrush amp test for the compressor the amperage came back nice and low compared to the data tag number. The running amp test on the compressor and fan motor both came back well below specifications according to the data tag. Once the coil had dried I hooked up my gauges and took my refrigerant readings, the gauges indicated that the system was properly charged and would have no problem cooling the home. I didn't see a surg

Alex D.

Install 2 stage 48k heat pump horizontal use current surge protector, filtration and uv system

Zak L.

Arrived for service eval Compressor over amping significantly and will fail very soon System replacement recommended due to age r22 phase of and cost of repairs Comfort Advisor scheduled for 4/1 6pm

Blake B.

Tech arrived at a tune-up. The residents were unaware that we were coming. Upon inspection, the capacitor was within specs. The contactor was scorched. The refrigerant and Delta was low. The system was dirty. There was no drain safety. There was an unsealed duct. The flame sensor was scorched. The customer's son was contacted via phonecall. He was informed of recommendations today. Due to age, condition and price of repairs; it was recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The son agreed and we will give him a call.

Tyler L.

Tyler L is completed electrical work I installed a new plug 7 in existing plug

Tyler L.

I will be returning on Wednesday the 6th to complete rec work

Zak L.

Arrived for rec work Replaced zone board Zone 2 downstairs has priority Verified heating and cooling Let off let customers request

Mike R.

This system had a short in the thermostat. I replaced this and the system is back online.

Zak L.

Arrived for STU #IAQ200 Replaced filter Drains clear Furnace components fine Hot spot present on zone control board - Ordering new board Condenser coil clean Capacitors, motors, and refrigerant fine

Mike S.

Tested all components all measured within ratings and specs. Refrigerant level is normal. Changed filter. Recommend duct cleaning lvl1 and uv light installation for improved quality of air. Follow up set for next Saturday.

Crystal P.

Mark D.

Customer states there is a loud vibration coming from the outdoor condenser. The technician checked all amp draws on the compressor and the condenser fan motor. All amp draws are normal. Checked refrigerant levels to find that the system may possibly be low on refrigerant but can not conclude this as it is cold outside and the system has no heat load. Heard a loud vibration coming from inside the wall. Tech believes that the vapor line may be rubbing on a stud or the wall top plate. If line set continues to rub it may lead to a leak in the future. Recommend replacing line set.

Tyler S.

Waterheater is 7 years old and locked away in a closet.

Lisa M.

Aaron W. competed two annual heat and air conditioning tune ups.

Aaron W.

Master indoor unit is operating, ducts are dirty, blower wheel has dust build up on it, igniter has corrosion build up on it, blower motor is leaking oil, opposite side indoor unit isoperating, , ducts have dust build up on them, blower wheel is dirty, cap is low,outdoor units are operating in specifications,customer elected to replace masterbedroom igniter,left systems heating

Derek.bryant@acgenius.com

Pipes frozen need to thaw

Tyler L.

Tyler L has completed electrical rec work by putting up a new plug on their wall where they will be mounting a new TV

Tyler L.

I will be returning Friday at 10:00 to install a TV plug for a TV that they don't yet possess

Tyler S.

01/02/24 Tyler S- tankless waterheater was pulling code 11, meaning somethings wrong with igniter or gas line. Pulled apart heater and found dead moths blocking up line. Cleaned area and now pulls hot water again.

Lisa M.

Blake B. completed annual heating system tune up.