AC Repair & Installation In Dallas, TX
Recent Jobs and Reviews in Dallas, TX
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Job Locations and Reviews
Jerred G.
Electrical tune up. Recom3nd customer to upgrade service.
Dallas, TX 75248
katie c.
Dallas, TX 75206
Don S.
Hurhdjdjc
Dallas, TX 75225
Daniel S.
Arrived to eval Customer stated the unit wasn’t working since yesterday afternoon Ran test and the outside vapor line was frozen, the filter is extremely dirty due to construction in the house and the blower is dirty too. Recommend changing the filter out every week until the work is done inside. Once the work is done to also get the system cleaned
Dallas, TX 75249
Daniel S.
Arrived to eval Customer stated system went down last night Ran test and cap and compressor saver were both out Related information to customer Installed new cap and compressor saver System running before I left
Dallas, TX 75214
Tyler S.
07/16/24 TS- opened up condensate line at the copper union and used my shopvac to suck and blow line open. Also ran 2 charges of nitrogen for good measure.
Dallas, TX 75206
Zak L.
Arrived for service Eval Drain pan threads are cracked and leaking Ordering new pan
Dallas, TX 75217
Tyler S.
07/12/24 TS- brought attention to the homeowner that the water is 17+ years old and will need to be replaced. Because of its location and missing a few parts that need to be brought up too code. The bathroom toilet has a weak flush and needs to be replaced. And last the kitchen sink drain needs to be reworked. The P-trapnis on backwards
Dallas, TX 75216
garrett.young@acgenius.com
For this evaluation I showed up to the customer's home and he stated the upstairs bedrooms would get hotter when the doors are closed and the system is running. Customer stated this is a new system and his old system had no problem cooling the rooms. I started at the furnace and the drain line was clear, however I only had a 16 degree Delta. The area in between the roof and ceiling has no insulation and the attic area was roughly 160°. I believe that the heat from the attic is being absorbed and the ductwork mixing with the cold air and not allowing proper cooling. Additionally that heat is leaking into the bedrooms because of the lack of insulation. At the condenser I had a 15° superheat and a 20° sub cool indicating that the system is overcharged.
Dallas, TX 75248
garrett.young@acgenius.com
For this evaluation I showed up to the customer's home and he stated the outdoor unit was not turning on. The furnace was running and second stage cooling however no refrigerant was pumping through the lines. I got to the outdoor the condenser was not on so check the capacitor and it was well out of tolerance so with the customers permission I replaced it. What's your place everything started working like normal.
Dallas, TX 75229
Daniel S.
Arrived at eval Customer stated he thinks the duct cleaning company did something to his system Ran test and found out the out door had gone through a lock out Rest board and system came right on System running before I left
Dallas, TX 75209
Lisa M.
Dallas, TX 75248
Daniel S.
Arrived for eval Customer stated the secondary was dripping water Ran test and the primary is clogged and preventing water from draining right Related information and gave price to clear drain line Poured a cup of bleach and chased with a gallon of water Recommend customer do this every week for a month and than monthly to help keep the line clean
Dallas, TX 75248
Daniel S.
Arrived at eval Customer stated system wasn’t working Ran test and found out the compressor cap and wires were toasted Replaced cap under warranty and re wired the wires System running before I left
Dallas, TX 75249
Review
EXCELLENT
Zak L.
Arrive for service Eval No refrigerant System left dismantled by previous company Comfort Advisor tomorrow 6 pm Office to call for credit recheck between 215 and 315 (her lunch break)
Dallas, TX 75212
daniel.conchas@acgenius.com
Install 42k gas upflow keep current filtration includes code kit
Dallas, TX 75220
Don S.
Y
Dallas, TX 75220
Zak L.
Arrived for service Eval Condenser fan motor failed Compressor exceeding RLA and will fall next time it runs Comfort Advisor scheduled for tomorrow at 12 to replace system Other system is beating failure but still working at times of inspection
Dallas, TX 75220
Tyler S.
06/28/24 TS- cleared tub shower and shower drain. Basic drain cleaning
Dallas, TX 75248
Daniel S.
Arrived for eval Customer was talking about water problems and sound Tested the drain line and poured a gallon of water mixed with bleach and no problems Recommended adding supply and return ducts to help with sound and more air Talked about membership
Dallas, TX 75243
Daniel S.
Arrived for 3 system CTU All components were working and in tolerance We were able to check all of main house and the indoor of the back house. The outside of the back house was to close to the wall to take the access door off The middle house was un accessible indoors Relayed concerns to customer System working before we left.
Dallas, TX 75219
Daniel S.
Arrived for eval Customer stated the system wasn’t Turing on Ran test and found out that the compressor saver had gone bad Replaced under warranty Customer stated a concern about air flow Stated that a duct cleaning could help and if that doesn’t do it then doing a duct replacement would be his next option
Dallas, TX 75209
Daniel B.
Ryi
Dallas, TX 75249
Daniel S.
Arrived for STU Most of the components were working and intolerance The heating elements were out, the disconnect on the indoor unit had a lot of corrosion, the suction was bare and out in the elements, the coil was rusting and corroded, the refrigerant was at 50 super heat when it should have been at 20. Pumped with one pound. System was running before we left Recommend a refurbishing estimate and the customer wanted to know what a new system cost. Scheduled a comfort advisor for 06/26/24 9-12
Dallas, TX 75249
Review
Through and professional!
Tyler S.
06/24/24 TS- checked house meter and the digital meter says no flow. Then I went inside and check all toilets too see if they had a slight overflow or leak. Proceeded to check meter and it hasn't moved. Afterwards I filled a 5 gal bucket to see if the meter would move 5 gal or if the meter had any issues, and it seems to be on point. Informed homeowner of my findings and that an irrigation guy needs to check the sprinkler lines and heads. If no issues with irrigation then it could be the city has changed its water rates and caused sticker shock.
Dallas, TX 75236
Review
Daniel S did a great job!
Review
Tyler was super helpful and solution oriented. I would love to work with Tyler again!
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Very good people and company
Nice young man very thorough and explained things well
Response from Comfort Experts Inc.:
Thank you, Richard, for your positive review! We're glad to hear that you had a good experience with our technician. Providing thorough explanations and excellent service is important to us, and we're pleased that you found our technician to be helpful. We appreciate your feedback and look forward to serving you again in the future!
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Detail Oriented and Quality Service
Review
Quality to Detail
Very professional and he educated me on my unit thank you Mike S.
Response from Comfort Experts Inc.:
Thank you for sharing your experience with us! We're thrilled to hear that Mike S. provided you with professional service and took the time to educate you about your unit. We believe in empowering our customers with knowledge so they can make informed decisions about their HVAC systems. We appreciate you, Janie!
Review
Professional service with clear explanations of work done
Review
I have not read his report yet, but when he was here, the way he talk, the way he acted was in a professional manner. He did everything right, I just didn’t have the money to say go ahead and do it today.
Tyler was awesome! Kind, friendly and professional. What more can you ask for. My boys enjoyed talking to him. And he was in and out.
Response from Comfort Experts Inc.:
Thank you for sharing your experience, Taelor! We're delighted to hear that Brock provided you with a professional, kind, and thorough service. We understand the importance of feeling comfortable and respected during appointments, and we're glad that Brock made you feel at ease, especially when your husband couldn't be present. We strive to create a welcoming and inclusive environment for all our customers. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Review
very happy with the attention and expertise of Diego.
He was great. Very knowledgeable and polite.
Response from Comfort Experts Inc.:
Hello Nathan! Thank you for taking the time to leave such a positive review! We're delighted to hear that you had a great experience with our service, and we appreciate your kind words about our team member. It's fantastic to know that he was knowledgeable and polite.
Alex and Evan were excellent. They came prepared to work and knew exactly what to do. Very pleased with the service and the professionalism.
Response from Comfort Experts Inc.:
Thank you so much for your positive feedback! We're delighted to hear that Alex and Evan exceeded your expectations. It's fantastic to know that they were well-prepared, knew exactly what to do, and conducted themselves with professionalism. Customer satisfaction is our top priority, and we're thrilled that our team provided you with excellent service. If you ever need assistance in the future or have any questions, please feel free to reach out. We appreciate your trust in our services. Thanks again for choosing us!
Review
I wanted to share my positive experience with the service provided. Blake was professional and informative, and he carried out his work flawlessly. His efficiency and how he conducted his business without disturbing me impressed me. I had to look for him to check if everything was done, and he had already completed the task without any issues. Overall, I am delighted with the service and thank the Team for their excellent work!
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Brock provided excellent service. I really liked the service video which provided the a visual picture of the actual condition of my units. The before and after view of service done is great. He also explained the condition of my units and what is needed to provide more protection.
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He was the most thorough technician.. very professional
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Very helpful.
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Excellent Service
Review
Mike came in and got right to work; both my wife and I were at home working and he just made it happen. We had been without AC for some time (waiting on a part) and so we were stressed, and I was super-happy that I didn't have to stop what I was doing to sign 100 pieces of paper before he went to work. He worked diligently, updated me when asked, and most importantly when he left my AC worked, I knew why, and the area was cleaner than when he got here.
We have used Comfort Experts / Hobson Air Conditioning so far to: 1. Repair an AC unit 2. Purchase a new AC unit 3. Repair a dryer 4. repair an AC unit (again) Every time, they have been on time, communicative, respectful, and very open about all options without being 'sales-y'. I want to clarify; when I say 'responsive', the last interaction with them began on a Tuesday at 5pm and we had someone in our home looking at the A.C. by Tuesday at 6pm. 100% recommend.
Response from Comfort Experts Inc.:
Hi Michael! We truly appreciate your continued trust and loyalty to Comfort Experts / Hobson Air Conditioning, and we're delighted to have had the opportunity to serve you for various needs. Your detailed feedback is incredibly valuable to us. Our team takes great pride in being punctual, communicative, respectful, and transparent in all interactions. We believe in offering solutions and options without applying any high-pressure sales tactics. We are thrilled to hear that our responsiveness exceeded your expectations, as we strive to be there when you need us most. Your wholehearted recommendation means the world to us, and we're honored to have earned your trust. If there's ever anything else you require or any questions you have in the future, please don't hesitate to reach out. We're here to serve you. Thank you for choosing Comfort Experts / Hobson Air Conditioning, and we look forward to continuing to meet your needs with the same level of excellence.
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Blake Bates’s service was as professional as it can be
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Very professional and courteous
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Aaron was very efficient and personable.
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Diego was professional and he knew his job. Excellence all around.
Review
The young man was very polite n very thorough doing his job. Thanks
Review
He checked different things and figured out what was wrong took care of that now it working great.
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Explain everything step by step
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Quick turnaround, excellent
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He told me what to do to get my ac running however he did not check for refrigerant in the. Back it cools but not cooling
Good guy and very informative
Response from Comfort Experts Inc.:
Thank you for your review, Sarah! We're glad to hear you had a positive experience. It's great to know our team was informative and helpful. If you have any other feedback or need further assistance, feel free to reach out. We appreciate your support!
