Everman TX

For this evaluation I showed up to the customer's home and she stated the system had stopped running, the thermostat was blank and there was no power coming to the unit. When I went outside and check the breaker there was 120 coming out. The high voltage line went from the unit, into the attic and was tied into a GFCI circuit. That GFCI circuit has shorted which was not allowing 120V to go to the furnace. The 20 amp fuse disconnect for the furnace was blown, however I do not believe the high voltage was connected there. This is not up to code, and the installers who put in the unit did it wrong and the system is not in its own separate breker. The customer had an electrician friend come over and he fixed the GFCI outlet and when he did the system and thermostat came on. During the course of me going in the attic to look at the wiring for the high voltage I found that there were three different high voltage lines all tied together and the power source was coming from a plug in the bat

Showed up to check on a possible 45 homeowner was stating that there was a cover left off and wires exposed turns out it was just the compressor cover that was already melting apart I meant to throw it away last time I was here but in the process of trying to make the customer happy again and setting up the comfort advisor I let it slip my mind so we are not charging her for this return visit but there is no issue to remedy once I explained everything to them we simply threw the cover away

Duct cleaning

Came out for an evaluation system down found a multitude of issues including a restriction in the evaporator coil the TXV failing the compressor and reversing valve going out there was a bag capacitor that I replaced in order to diagnose the rest of these issues there is also signs of acid in the lines when I removed my gauges if not worked up an estimate for any of the other repairs the homeowner has decided to sit with a comfort advisor to discuss their replacement options I spoke with Ryan and he advised me to discuss with Rob about applying the price of the capacitor to the price of a new unit if she does go with full replacement The appointment for the comfort advisor has been set for Tuesday between 4:00 and 6:00 p.m.

Arrived fit service Eval Drain line Clogged Cleared and added pan strip Defrost board has hot spot Replaced Coil and Blower dusty and has biological growth Cleaned both and installed IAQ200 duct cleaning scheduled for Thursday second call with Joe

She did show me quite a few things she had going on most of which required plug replacements but I did at least make the GFCI in her kitchen safe as it was very burnt up

Customer water heater is in bad condition. Alot of leak signs and calcium built up on tank and elements. Has water in pan.

Arrived for reccomended work Nest thermostat warranty to t4 pro thermostat System heating and cooling functions System left on cool at exit

Tyler S. completed annual plumbing tuneup.

Arrived for system evaluation System was cooling on arrival and before Nest thermostat was frozen after homeowner contacted nest to login into devices Reset nest and reset set time schedules Recommended thermostat replacement Thermostat was not installed by us System left on cooling at exit

Arrived for system eval System was temporary cooling yellow alert 4 code - locked rotor on core sense Recommended and installed compressor saver kit Thermostat calls for cooling and holds cooling Weather conditions - no refrigerant test Filter changed out System left on cool at exit

06/11/24 TS- older style house. All fixtures are outdated and need upgraded, but no issues with any besides one sink stopp is jammed and needs replaced. Waterheater is brand new 2024.

This system I cooling and is in tolerance. It does however have much biogrowth inside the air handler especially around the Evap coil. It could benefit from a system break down and cleaning. Or it could benefit from uv system.

Arrived onsite customer thought her drain was backing up. Poured 2 gallons of water through the ac condensate drain did not backup. Advised customer to keep an eye on the drain but at this time is not backing up.

For this evaluation I showed up to the customer's home and the thermostat was blank because the wet switch had tripped cutting power to the unit and thermostat. Upon looking in the return I noticed the wet switch had tripped, but I couldn't tell where the water was coming from so I poured water down the primary drain line to see where the water was coming from and the house plumbing where the drain line sits was overflowing and not draining. This is not a HVAC issue, this will need to be fixed by a plumber.

Arrived for STU All components were working and in tolerance Recommend hard start and IAQ 200 Customer wants to wait right now

03/30/24 Tyler S- old cast-iron sewer pipes. Kitchen sink and master tub lines are both clogged. Customer declined any work to be done.

Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Changed filter. Heating componets and safetys are good. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition. Thank you for choosing comfort experts.

Heating Tune Up

During inspection verified that system was working properly Customer showede that the vents that had build up on them was the return vents and I let her know that it is caused from sucking everything in the room in so that it's not coming from the system itself Gave customer a recommendation list of some accessories that would help the system and customer denied service saying that she could not do it at the current moment

Ran HTU on unit. All components tested good and drain line was clear. Recommended installing a compressor saver along with replacement of UV Bulb. Found no other issues at this time.

HTU complete. Customer is aware the need of an upgraded system. Customer expressed Financials and that they tried getting approved with us earlier this year but couldn't. Customer is looking to use her Home Depot card (verified card can only be used at home depot) to get system replaced and was expressing her apologies for not being able to use us for install. Customer called home depot while i was there and I helped relay the information to the home depot representative.

Outdoor unit is operating, refrigerant levels are good at thistime, coil is severely dirty recommended deep clean,indoor unit is operating, drain line is clear at this time, heavy biological growth is on indoor unit, recommending uv system and duct cleaning ,performed deep clean on outdoor unit, left system cooling

Tyler L completed electrical etu looking at her main panel it has some burn damage on the right bar not currently in use she was telling me about how she had a fire and how she had also gotten that anal placed before I checked voltage and Titan connections on all of the breakers I checked plugs inside of the house and make sure GFC eyes are present and functioning I recommended to her a surge protector and I have emailed that estimate to her