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Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Easy process. Work completed on time. We have a cool house now! Came back to make sure heater was working pripey!
Daniel was a very pleasant person to deal with. He didn't mind answering any questions that I had for him
Friendly
Marshall G. My technician wonderful! Very knowledgeable and did everything in his power to restore the a/c.
On arrival system running and cooling as intended. Indoor unit passed all electrical testing. Scoped supply plenums and heat strips to try to identify the cause of the breaker tripping at the panel in heating but found no issues and had no issues in heat mode. Outdoor unit passed all electrical testing but the compressor overamped on start up. Recommended a compressor saver kit to reduce wear and tear and increase life of compressor. Customer would like an electrical and plumbing visit scheduled.
4/30/25 Pausing call, need to return tomorrow to charge system and fix field weld, do decay test etc. Please call customer tomorrow to do financing and schedule my return visit tomorrow afternoon.
Repaired ceiling fan by removing defective remote controller. Installed wwsp. Installed unit surge protection on condenser.
Replaced pop up assembly in master bathroom. Also replaced toilet seat in hall bathroom, tested after repairs were made everything working properly.
Today we showed up for a complimentary Plumbing evaluation set from another trade upon arrival the homeowner informed us that the toilet wasn't flushing as it should we inspected it and yes it's draining slowly and if you run water down the sink you get bubbles out the toilet so we started looking at the vent we climbed on the roof ran the camera down as far as we could hit stop it where the PVC pipe meets the cast iron you can tell previous repairs have been made throughout the home however the true solution to her problems is to replace all of the cast iron underneath her home however this is not something that she can afford she did mention that she has a Home Warranty company and was just looking to get us to point out the problem we left her some estimates with some options so that we could dig deeper and get a clear understanding as to this one in particular problem but again the overall solution is to gut all of the old dilapidated cast iron and replace it with schedule 40 PVC
For this super tune-up we inspected the customer's air handler and condenser. System is 15 years old the dual run capacitor is out of tolerance and will need to be replaced as well as the contactor is both buzzing and pitted which is indicative of potential failure. When we gauged up we had a five degree and a 34° super heat indicating that the system is both low on refrigerant and has a restricted metering device. We leak searched the evaporator coil and found the leak. We spoke with the customer about what we found however at this time they want to wait on replacing. At this time they do not believe they have the funds to replace. Customer wants to have a plumber come out tomorrow to look at her bathroom toilet as it is slow to drain after a few flushes.
Need to return Tuesday to complete work will have parts when I come back Tuesday
And came to house for electrical inspection.Talk about the breaker that needs to be swapped and swapped that out and then talk about adding a search for tector and also swapping out smoke detector batteries.But customers gonna try her grandson first
Performed super tune up Washed condensor and tightened connections Replaced filter Delta 21 All cooling and heating components are in tolerance Reccomended soft start or compressor saver kit Reccomended IAQ200 UV Homeowner will go over information and give office a call for promotion Service fee advised for return System left on heat at exit
Found no power to furnace wire to fused switch had broken off cut stripped and reattached wire furnace is functioning.
Super tune up on 2021 amana gas furnace and air conditioner checked all components in heating and cooling recommend replacing uv bulb
On this job I inpected a gas furnace. The system is a little dirty but nothing out of tolerance. I changed the filter today and talked to her about updating her gas line.
Collected payment for service fee and membership, financing for the rest. Pausing call. On arrival system running and heating as intended. Indoor unit clean aside from biological growth. Outdoor unit passed all electrical testing. Installed compressor saver kit and iaq 200 uv system with customers permission.
Arrived at customers house for super tune up All components working to manufacture spec Recommended UV, anti microbial, panstrip and 2 different lvl duct cleans for biogrowth Declined at this time due to holiday season Converted membership
11/23/24 TS- waterheater gas 40gal is leaking internally at the bottom. Quote to replace waterheater. Customer declined work at this time
Arrive for HTU Furnace Replaced last year Coil and Condenser still same Furnace components are fine Removed a plate that was rubbing against the pressure switch tube AC system is g getting low on refrigerant Not interested in replacement right but may have us clean ducts and install UV system
For this super tune-up I inspected the air handler and condenser, all equipment was measuring within manufacturer specs and running well. I recommend it to the customer a duct cleaning as well as an IAQ 200 for whole home air purification and lastly a hard start kit for the compressor amp draws.
For this evaluation I showed up to the customer's home and she stated the system had stopped running, the thermostat was blank and there was no power coming to the unit. When I went outside and check the breaker there was 120 coming out. The high voltage line went from the unit, into the attic and was tied into a GFCI circuit. That GFCI circuit has shorted which was not allowing 120V to go to the furnace. The 20 amp fuse disconnect for the furnace was blown, however I do not believe the high voltage was connected there. This is not up to code, and the installers who put in the unit did it wrong and the system is not in its own separate breker. The customer had an electrician friend come over and he fixed the GFCI outlet and when he did the system and thermostat came on. During the course of me going in the attic to look at the wiring for the high voltage I found that there were three different high voltage lines all tied together and the power source was coming from a plug in the bat
Showed up to check on a possible 45 homeowner was stating that there was a cover left off and wires exposed turns out it was just the compressor cover that was already melting apart I meant to throw it away last time I was here but in the process of trying to make the customer happy again and setting up the comfort advisor I let it slip my mind so we are not charging her for this return visit but there is no issue to remedy once I explained everything to them we simply threw the cover away
Duct cleaning
Came out for an evaluation system down found a multitude of issues including a restriction in the evaporator coil the TXV failing the compressor and reversing valve going out there was a bag capacitor that I replaced in order to diagnose the rest of these issues there is also signs of acid in the lines when I removed my gauges if not worked up an estimate for any of the other repairs the homeowner has decided to sit with a comfort advisor to discuss their replacement options I spoke with Ryan and he advised me to discuss with Rob about applying the price of the capacitor to the price of a new unit if she does go with full replacement The appointment for the comfort advisor has been set for Tuesday between 4:00 and 6:00 p.m.