HVAC, Plumbing, & Electrical Services in The Colony, TX

For this job, I worked on a evaluation for this heat pump system. As I arrived customers mentioned that system had not been running for the past 2 months and neither side cooling or heating. As of the first issue, the outside condenser was not getting any voltage. I went to the main panel, and customer had a trip breaker. After turning on the breaker again, only the fan started running, and after a couple of minutes the compressor started running. I went through the parts of the system and checked why the compressor what run for a couple minutes and then turn off. I gauged up, and noticed that the compressor was hitting high pressure, this was causing the compressor to stop functioning. Everything was explained to the customers and I offered the possible solutions. Customers mentioned that they will look and see if they still have warranty from the other company, and they will call the office if they end up deciding on doing the job. Thank you for choosing Comfort Experts, have a grea

Blew in 2096 sq ft r-11 insulation and installed soft start kit on outdoor unit

Service eval Still tripping on high pressure sensor Corrected sensor placement as system is not high pressuring out System off at exit as temp is satisfied but did run test just fine

Came to job for fan tripping on back porch repaired wire and fan and TV are working without tripping

Came to house for electrical inspection and house was older and didn't have GFCI protection nor did they have a search protector so talk to them about those options and inform them on what they do and where they're supposed to be and emailed customer quotes to get those things done

Completed cooling tune up on two systems All electrical components good amp draws good Freon levels good temperature split good clean condensers changed filters drains cleaning clear units operating correctly

Quote for a 24k h/p

For this evaluation the customer system was not cooling, he indoor and outdoor were both running however it was only blowing out hot air. When I showed up these system was off and they just had the blower set to on so I turn the system on gauged up to measure refrigerant where I had a 36° superheat and a target of 30° indicating the system is low on refrigerant. A courtesy leak check to the evaporator coil on the pancake unit and was picking up refrigerant particles in the air however due to evaporative coil being pushed up into the ceiling I was unable to pinpoint exactly where the leak was coming from. Let's go to the customers about what I found and their options and they elected to go ahead and speak with a project manager about system replacement and pricing for a new heat pump or a mini split.

On arrival system running and cooling but raining heavily at time of arrival. Indoor unit dusty and blower capicator out of tolerance. Outdoor unit pulling 127 amps on start up when manufacturers red line is 104. Contactor was buzzing and very pitted. Recommended speaking with a comfprt advisor about replacement or going ahead and addressing the more important items before summer further stressed system out. Will follow up Monday to discuss further.

Performed plumbing tuneup everything working properly at this time

Performed super tune up Washed condensor and tightened connections Delta 20 All cooling and heating components are in tolerance Replaced filter Reccomended duct cleaning Reccomended IAQ200 Full UV Reccomended blower clean – biogrowth System left on cool at exit

On this job I discovered the system has a bad blower motor. I'm ordering a new one. We've already discussed system replacement and they are sure they don't want to at this point.

On arrival downstairs system drain line mostly clogged. Both systems had large quantities of biological growth on the evaporator coil and supply plenum. Recommended iaq 200 for both systems to address this. Found both systems at a 30 degree superheat when the target is 5. Recommended speaking with a comfort advisor about replacement before pursuing repairs due to age and condition of systems.

Returned and installed trimed uv bulb. System operating on departure.

Filter was clean slower had a little dust on it inducer motor within range. All safeties are working condenser outside was a little dirty. I cleaned it. Capacitor was in the range. System is over amping recommended a soft start

On arrival system running and heating as intended. Indoor unit clean and passed all testing. Uv bulb needed to be changed. Recommended uv bulb and drain treatment strip. Washed outdoor unit, it passed all electrical testing, too cold for refridgerant testing. Pausing call, please order tri med uv bulb.

The panel looks good I tightened up some connections but everything was in order the plugs were working and gfcis are present

Autumn talked to customer Customer figured it out

Arrived to set schedule for customer

11/23/24 TS- had me look over work done by milestone. Only questionable work is the drain under the sink. In order to be plumbed right you would have to cut into the drawer floor

Came to customers house to quote fixing disposal not having power and fixed the issue

For this super tune-up I inspected the upstairs and downstairs furnace and condensers. for the most part the equipment was in good working order, however the upstairs fan motor was overamping and the compressor was pulling over the LRA. I discussed with the homeowner what I found and my recommendations however at this time she elected to just add a hard start kit for the upstairs compressor for now. I told her that the longer the fan motor is overamping the more likely it is to fail.

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For the evaluation I showed up to the customer's home and she stated the indoor unit was running but the outdoor was not and the system was not cooling. Neither the compressor nor the fan was running when I went outside, I checked voltage and the capacitor and they both were good. I was able to get the compressor running after a number of tries shutting off the high voltage and resetting it. I gauged up and had a 35⁰ SH with a piston metering device but a target SH of 28⁰. This is indicative that the system is undercharged and may be hitting low pressure cutoff, additionally the compressor is failing since it won't come on all the time when there is a call for cooling. Inform the customer of what I found and she would like to talk to a comfort advisor about replacement. Appointment is set for today between 4:00 and 6:00 30 September.