Strawn, TX - Comfort Experts Inc.

Local Reviews
for Strawn, TX

Comfort Experts Inc. Rated 5.0 out of 5 stars based on 2 customer reviews

Fall Service

John - Strawn, TX 76475
469 days ago

Review of Comfort Experts Inc.

Great service. Needed Fall service of unit. Tech was dispatched and got it done. Filter was shipped out ahead; was installed and heating unit tested. Tech showed owner how to activate emergency heating. Have used this company since 1978 in 3 different houses.

Response from Comfort Experts Inc.:

John, thank you for sharing your gratitude and appreciation with us! We're very grateful for our loyal customers like yourself. Thank you for calling on us time after time!

Overall Experience 5 / 5

Quality

Price

Convenience

NO Heat Emergency Response

John - Strawn, TX 76475
714 days ago

Review of Comfort Experts Inc.

Tech arrived as scheduled. Unit was not switching to emergency heat. Tech adjusted unit to start heat cycle. My household of young cat and my self really appreciated the help.

Overall Experience 5 / 5

Quality

Price

Convenience

117 days ago

Kellen M.

Vacation town home for customer. Wife works in MS and Husband works in NM (I think). Customer recently purchased 3 level town home with a guest lof on the third floor, main living, and bottom master. No cooling to the bottom floor, upon investigation I found that the ducting x2 was not installed onto the air handler at all. I believe I can access the issue if we move the washer/dryer and access the ceiling. Won't know until I open it up. I took the vents off in the ceiling of the master room and put my camera in and found the issues, even used my hand/arm to verify that the duct wasn't attached to anything. I've informed the cust that we don't do dry wall repair, the wife Melissa said that was fine. Indoor unit is a 1999 system. Blower capacitor is failing Corrosion on the primary contactor and relay - fire hazard I'm not sure they make the size filter for this system, but the current 16*20*1 has the bottom half soaking in condensation from the evaporator coil Evaporator coil needs

Near Upcreek Alley, Strawn, TX 76475

156 days ago

riley.hobson@acgenius.com

2017 Goodman Air Handler Drain was clear and draining On arrival UV light was out inside cabinet reccomend replacing Blower wheel was acceptable Evaporator coil was acceptable Electrical connections were acceptable 2016 Coleman heat pump Fan amps were acceptable Compressor amps were acceptable Washed the unit from inside out Waxed unit Cleaned debree out of the unit Refrigerant levels were acceptable Mini split was functional when arrived and left customer 2011 Air Handler Blower wheel was acceptable Evaporator coil was acceptable Changed filter for customer Drain was clear and draining 2011 Heat Pump On Arrival the top of the condensor had caved in and the fan was hanging inside the unit Could not preform a maintenance on the unit because could not turn it on. Looked over the coil didn't see any spots where refrigerant would leak and checked pressures it had pressure. Talked to the customer about the issue she said that she doesn't want to do anything at the moment she does

Near W Stuart St, Strawn, TX 76475

229 days ago

riley.hobson@acgenius.com

Lv 3 12k hp mini split

Near W Stuart St, Strawn, TX 76475

469 days ago

Tyler B.

STU performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitor is testing within manufacturer specifications, I cleaned the condenser coil with a water hose, indoor unit filter is clean and the primary drain line is clear, defrost cycle is functioning properly and the system is working as it should in both heating and cooling

Near Travis Ave, Strawn, TX 76475

523 days ago

Ryan S.

Unit working as should.

Near W Stuart St, Strawn, TX 76475

571 days ago

.

Drain line became unglued further down drain line in house causing second leak. Glued drain back together and also checked out mini splits. Vacuumed out both drain lines, no leaks spotted after drain line vacuumed out. All units running on departure and working properly, no leaks spotted in drain lines.

Near W Stuart St, Strawn, TX 76475

590 days ago

.

Performed a water leak. Unit is cooling, customer said the problem was a water leak. Glue on pvc was old and pvc had a crack on it. Replaced p trap under warranty and no leaks detected, took pictures of water damage and left unit running in cooling. Customer would like a mailed invoice

Near W Stuart St, Strawn, TX 76475