Local Reviews
for Frisco, TX
Our Reviews by City
Great Service
Gerardo - Frisco, TX 75035
Excellent Knowledge, Advice and Service
Marilyn - Frisco, TX 75034
Mr Blake should up at a good time and it was I was very satisfied
Excellent service
Abhishek - Frisco, TX 75035
Very Convenient, Very Professional
Howard - Frisco, TX 75035
Great Service
Excellent Service
Robert - Frisco, TX 75035
Very knowledgeable and friendly, checkup went smoothly.
Exceptional service!
Jeff - Frisco, TX 75034
Aaron was very knowledgeable and professional. He is an asset to your company. Highly recommend him for any work and maintenance done on our home or others!
Excellent service
Harry - Frisco, TX 75033
Excellent service, very friendly and professional.
Good
Arifun - Frisco, TX 75034
Great service!
Harry - Frisco, TX 75033
Very professional and knowledgeable
Semi annual checkup
Harry - Frisco, TX 75033
Best Service!
Kimberly - Frisco, TX 75034
Tyler Barbee was very professional and knowledgeable. He was on time, worked hard and efficiently. I would recommend him to anyone! Thank you, Tyler, for all of your help!
Quick Response and Great Service!
Thomas - Frisco, TX 75035
One of our air conditioning units went out on a Friday, I called that night and had service set up for the following day. Yaz was prompt, professional, and had our air conditioner fixed in a timely manner. A little premium was paid due to the weekend call, but it was less than what a hotel would have cost for the weekend!
Good service
Raj - Frisco, TX 75035
Great Service
Walon - Frisco, TX 75035
Dennis was professional and knowledgeable and was very thorough.
Great service
Howard - Frisco, TX 75035
Came here at night; not even an emergency
Response from Comfort Experts Inc.:
Thank you Howard!
Great service
Nicole - Frisco, TX 75034
Awsome
Stephen - Frisco, TX 75035
Great service
Wendy - Frisco, TX 75035
The customer was on point. No issues with my visit.
Very courteous
Dorothy - Frisco, TX 75035
Very knowledgeable and explained results well
Very Professional
Paul - Frisco, TX 75034
Ryan and Ty did a great job repairing my busted sprinkler pipe near the water meter in my lawn. They were professional, courteous and timely.
Good and professional
Anees - Frisco, TX 75034
Nice
Great service
Carla - Frisco, TX 75034
great service
john - Frisco, TX 75034
very polite and answered all questions
Response from Comfort Experts Inc.:
Thank you!
Brock S.
On arrival system was running and heating and producing a 20 degree delta. The indoor unit had clear drain lines and a clean blower and coil. The outdoor unit passed all electrical testing. I recommended whole home surge protection and a compressor saver kit to both protect the system from surges and reduce the wear and tear on the compressor. I replaced the existing uv bulb as it was past the 2 year mark and updated them to the new membership plan.
Brock S.
On arrival the systems were running and heating with no issues. The indoor units had clean blowers and coils and clear drain lines. The outdoor units passed all electrical testing but had a weak fan capicator on the downstairs unit. I recommended drain switches as there are no water safety on either indoor unit. As I left both systems were running and heating.
Tyler L.
Completed electrical estimate
tyler.scholes@acgenius.com
11/13/23 Tyler S- waterheater has failed and bottom is leaking from inside. Probable cause from high temperature and pressure mounted. High pressure caused expansion tank to fail, luckily the T&P still function and was letting off pressure. Install, need air compressor for new expansion tank
Blake B.
Tech arrived at a service call. Upon inspection, the system was not maintaining a flame. The blower capacitor was out of tolerance. The inducer motor was very loud and was pulling high amperage. The customer was informed of recommendations. He does not wish to move forward with repairs today. The system was not functioning upon departure.
Blake B.
Tech arrived at a service call. Upon inspection the heating system did not reach complete ignition. There were codes given for an open pressure switch. The switch was tested and closed. The plug/board connected was loose. This area was tightened and the system reached complete ignition. The Inducer motor was pulling high amperage. The flame sensor was scorched. The blower motor capacitor tested out of tolerance. The customer mentioned that he recently had to add refrigerant to the system. He did not want the cooling side evaluated or the upstairs system looked at today. The customer was informed of recommendations today. He decided to move forward with replacing the capacitor and bandaiding the loose connection. He is aware that this fix may be temporary. Due to age, condition, presence of R22 and price of repairs; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The customer will review the estima
Blake B.
Tech arrived at a 2 system tune-up. It was raining. Upstairs system- the capacitor was within specs. The contactor was in working condition. The Delta was within range. The system did not appear to have Surge Protection. The filter was relatively clean. The drain was clear. There was visible buildup and no observed drain safety. The heating system reached complete ignition. Downstairs System- the capacitors were within specs. The condenser fan motor was rusted. The refrigerant test indicated that the system was very low on refrigerant. The indoor coil was rusted and dirty. The blower area and ductwork was dirty. The Delta was very low. The pressure switch has rusted terminals. The inducer motor was pulling high amperage. There was no observed drain safety. There was a damaged duct. The customer was informed of recommendations today. Due to age, condition, price of repairs and presence of R22; it is recommended that the customer speak with a Comfort Advisor about upgrading the Dow
Blake B.
Tech arrived at a Free inspection. Upon inspection the system was not cooling. Both outside capacitors were out of tolerance. The condenser fan motor was pulling high amperage. The Compressor was not functioning. The system appeared to have refrigerant. Unable to fully evaluate compressor function and refrigerant without repairs. The coil and furnace was recently replaced. Due to age, condition, price of repairs and presence of R22; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The customer was informed of recommendations today. He will relay the information to his Home Warranty company and will let us know how he would like to proceed. The outside system was left of at the main breaker.
Blake B.
Tech arrived at a membership tune-up. Upon inspection the capacitor was out of tolerance. The contactor was in working condition. The surge protector was functioning. The condenser coils were hosed off to assist with air flow across the coils. The Delta was within range. The filter was dirty. The customer asked about sizing for a filter that would fit in the attic filter box. 20*25*4in. The blower area was dirty. The flame sensor was scorched. The heating system reached complete ignition. The drain was clear and bleach was poured. The drain was draining slowly. The customer was contacted via phone call and approved the replacement of the outside duel run capacitor. This item was replaced, tested and functional. The system was functioning upon departure. Pausing to collect payment and signatures.
Blake B.
Tech arrived at a tune-up. Upon inspection the capacitor was close to being out of tolerance. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The Delta was within range. The filter was recently replaced. The blower area was dirty. The drain was clear and bleach was poured. The heating system reached complete ignition. The customer was informed of recommendations today. The system was functioning upon departure.
colby.finch@acgenius.com
On arrival the air handler was taken apart and non functioning. The blower motor had a normal amount of dust given the systems age. Customer is going to speak with the home warranty to dispute this conclusion.
colby.finch@acgenius.com
On arrival the systemnwas running and cooling producing a 22 degree delta. The indoor unit had clear drain lines and a clean blower and coil. The outdoor unit passed all electrical testing aside for having high amps on startup for the compressor. After installing a compressor saver kit this problem was remedied. I scheduled a plumbing inspection for October 12 because after pouring 2 gallons of water down the drain line the bathroom sink began to fill up but I had no water backing up the hvac lines.
Blake B.
Tech arrived for a membership tune-up. Upon inspection, the heating system reached complete ignition. The capacitor were within specs. The contactor was in working condition. The Delta was within range. The unit appeared full of refrigerant. The customer mentioned that is was noisy when it starts up. This may be why. The filter was relatively clean. The drain system was clear and vinegar was poured. The current UV bulb was expired. The customer was informed of recommendations today. They are interested in upgrading to a UVC System and Air Cleaner package. They will discuss the upgrade and will inform us on the decision next week. They would like for the tech to follow up at a later date if we have not heard from them by then. The system was functioning upon departure.
Blake B.
Tech arrived at a 2018 Trane tuneup. Upon inspection, the capacitors were within specs. The contactor was in working condition. The condenser fan motor was pulling high amperage. The system did not appear to have Surge Protection. The filter was dirty and replaced. The blower wheel was dirty. The UV system appeared damaged and was not functioning. The drain was clear and bleach was poured. The heating system reached complete ignition. Customer was informed of recommendations. She does not wish to move forward with repairs today. The system was functioning upon departure.
Jose M.
Install 48k gas hz use current filtration plus additional return
Ian C.
Replaced two faulty cut offs under upstairs guest bath Replaced dishwasher hose fitting under kitchen sink Replaced trap under half bath sink
William M.
Wife wanted to move forward with us. Husband really wants a second quote despite my attempts to close today and be done with it even with lowest price guarantee he said he was old school and stubborn that way. They have a 3.5 ton on the first floor needing replacement. Heat load came out to 4 ton gas attic plus extra return at 1314 plus lvl 1 at 9644. Wife called me back 10 minutes after leaving and wanted to move forward SOLD lvl 1 4 ton gas attic unit $9644 Plus additional return $1314 Install 10/4/2023 Payment: check
colby.finch@acgenius.com
Upon arrival the downstairs system was not running. I checked the outdoor unit and found a number of burnt wire connections and a burnt contactor. I recommended speaking to a customer advisor about replacement before further investing in an old system that is burned up and in poor condition. The comfort advisor visit is scheduled for tomorrow.
colby.finch@acgenius.com
Found leak in evap coil, provided customer an estimate for the coil and refridgerant
Brock S.
Customer just wants quotes for now. He knows it will need to be replaced before next summer. Fyi I filled this out after I left the home and didn’t know we were now required to get pictures which is why I just put in generic pictures.
colby.finch@acgenius.com
On arrival both systems were running and cooling. Both indoor units produced a 20 degree delta and had clean blowers and coils. The upstairs primary drain line was clogged and the downstairs was clear. Both outdoor units passed all electrical tests and were clean after washing. Thanks for choosing comfort experts and have a great day!
colby.finch@acgenius.com
On arrival both systems were running and cooling as intended. The down stairs system produced a 20 degree delta and had clear drain lines and a clean blower and coil. The upstairs system produced a 12 degree delta and had a clogged primary drain line. The blower was dusty but the coil was clean. Both outdoor units were clean and passed all electrical testing. I recommended replacement for both systems due to age and condition, the downstairs system has had refridgerant added in the past and the upstairs system has a 12 degree delta. He has family that owns an HVAC company and will look into getting it taken care of this winter/spring. Thanks for choosing comfort experts and have a great day!
Brock S.
Verified with customer that compressor was grounded and tripping the breaker. Gave customer estimate for replacing the compressor, and also asked if they would like a comfort advisor out for a possible unit replacement since unit was 8 years old. Customer did not want t9 schedule a visit at this time.
Mike S.
08/28/23 double check in front yard has a broken valve. Frost proof Faucet on left side is leaking when turned on. Senses problem exists only when the Faucet is on, leads me to believe that the Faucet needs to be replaced. More work may entail once we replaced Faucet. We will have to cut open the sheet rock to repair line from back side. Customer understands we are not liable for sheet rock repair
Blake B.
Tech arrived at a Home Warranty Free Second Opinion. The customer provided previous company information. Upon inspection, the capacitor was out of tolerance and was leaking. The ECM variable speed condenser motor was not functioning. The indoor coil was rusted. Unable to determine refrigerant charge in the current condition. There was evidence of previous drain/water damage in the attic. The customer was informed of recommendations today. They will talk to the warranty company and will let us know what they decide on repairs or system replacement. The tech will follow up next week. The system was left in the off position as it was found.
