Local Reviews
for Mansfield, TX
Our Reviews by City
Price Gouging
Michael - Mansfield, TX 76063
Comfort Experts/ Hobson charged $700 to change two $20 capacitors that took less than 30 minutes. It was a 104 degree day. They took advantage! I had no choice because parts stores were closed on a Saturday. Service tech was nice though.
Excellent service tech
Anthony - Mansfield, TX 76063
Alec was very courteous and conscious in resolving our AC thermostat issue.
Very dependable
Jeffrey - Mansfield, TX 76063
Comfort Experts are truly the experts in the services that they provide. I’m very thankful to be a part of the Comfort Experts community. I have already referred coworkers to Comfort Experts for their A/C needs.
Response from Comfort Experts Inc.:
Your kind words have truly made our day!!!
Experts
Jeffrey - Mansfield, TX 76063
I was sure that my new A/C unit was “lemon.” It just wasn’t keeping my small home cool. Then, Alex from Comfort Experts thoroughly examined the unit, as well as everything related to my entire cooling system and found that it wasn’t my new A/C unit, but the original tubing system when the house was constructed. I’m not depressed about it anymore.
Great service
Anthony - Mansfield, TX 76063
Excellent service!
Anthony - Mansfield, TX 76063
Excellent Service
Kari - Mansfield, TX 76063
Review
Osaro - Mansfield, TX 76063
outstanding service
John - Mansfield, TX 76063
Great service Tech
Grace - Mansfield, TX 76063
Ian was very professional and informative
Outstanding service
John - Mansfield, TX 76063
As always simply the best
Excellent service from Ryan Schmuhl and Comfort Experts/Hobson AC
William - Mansfield, TX 76063
We were originally contacted to delay our scheduled service due to workload/manpower shortages. Katy Ross was able to ensure our repair was completed - even a day ahead of schedule. Ryan had isolated the problem earlier (16 Jun) but was unable to repair at that time. On 29 Jun, he repaired the problem and moved the leak sensor to prevent future "false" alarms and also replaced our filters ahead of our upcoming less urgent tune-up appointment. We are very satisfied with Ryan's and Comfort Experts/Hobson AC's service and will strongly recommend future business.
Competent Professional
Michael - Mansfield, TX 76063
Ryan demonstrated the competence, professionalism and very cordial demeanor when servicing my unit. Efficient and easily imparts beneficial knowledge to me, the customer.
Excellent Seevice
Alethia - Mansfield, TX 76063
Excellent Service
Sasha - Mansfield, TX 76063
Yes
Mattie - Mansfield, TX 76063
Adam was very timely, he explained step by step what service he was performing, and advised me of what was needed to improve my AC service
Exceptional service
John - Mansfield, TX 76063
Very professional and knowledgeable. Was informed every set of the repair.
Great service
Julia - Mansfield, TX 76063
The Perfect A/C and Heating Company
J. Mark Marion - Mansfield, TX 76063
No one took advantage of me due to my crisis of having no a/c. The service technicians and sales staff were awesome, supportive, and very helpful. Their personal friendliness was something I haven’t experienced with other service companies before. They acted like that they were so glad that I chose to do business with Comfort Experts!!!! I have some plumbing issues that need to be dealt with, and I’m definitely going to allow Comfort Experts handle the job for me! I was also impressed with how professional Lacy was when I called and sought help when my a/c stopped working. She made me feel so at ease and the panic went away. She answered all my questions perfectly and professionally, which gave me a great sense of hope. I highly recommend Comfort Experts to anyone needing a/c help!
Excellent Service!
Steven - Mansfield, TX 76063
I recently had the pleasure of utilizing HVAC services, and I must say that it was an excellent experience from start to finish. Blake, the HVAC technician, arrived promptly and was incredibly professional throughout the entire process. He completed general maintenance on my HVAC system timely and he also took the time to explain valuable maintenance tips to prolong the lifespan of my system after his assessment . His attention to detail and dedication to customer satisfaction were truly commendable. I highly recommend his services to anyone in need of HVAC expertise. Thank you Blake!
Excellent Service
Michael - Mansfield, TX 76063
Javier. Competent, congenial and conscientious. Timely arrival, issue quickly resolved.
Great service
Theresa - Mansfield, TX 76063
Great Service
Ray - Mansfield, TX 76063
Craig was on time courteous and thorough in his service. He was friendly and informative about what was recommended for the unit.
Excellent service
Rudy - Mansfield, TX 76063
Gavin was very thorough, good communication about the status of our air conditioners, professional and a very respectful young man.
Excellent service
Mari - Mansfield, TX 76063
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower is clean. Blower capacitor is within tolerance. Coil is clean. Drain lines are clear. Filter was changed. Looking at the outdoor unit all electrical connections and components are good. Capacitor was out of tolerance, recommended replacement and customer agreed. Amp draws are acceptable. Refrigerant levels are acceptable. Cleaned unit inside out. Left system in working condition. Thank you for choosing comfort experts.
Aaron W.
Bigger outdoor unit is operating, refrigerant levels are good at this time, fan motor is over amping, cap is dead ,smaller outdoor unit is operating within specifications, refrigerant levels are good at this time, indoor units are operating, drain lines are clear at this time, replaced and left system cooling
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Install 12k heat pump mini split
Mark W.
Stoppage under sink clean Drain under bathroom sink
Brock S.
Drain line was still clogged. Blew out drain line and poured 1 gallon of water through. Drain was working as normal.
Dennis C.
Bad txv, evaporator coil rusty and corroded, biological growth, system upgrade do to age condition and efficiency of system.
Alec G.
Upon arrival discovered that system was low on refrigerant and went ahead and added lb of refrigerant and spoke with customer about we could look for the leak and discover the source but he wasn't wanting to do that today Got both of customers systems on titanium memberships
Aaron W.
Upstairs outdoor unit is operating, refrigerant levels are good at this time, coil is dirty,downstairs outdoor unit is operating, refrigerant levels are good at this time, indoor units are operating, drain line is flowing owing but flowing slowly, customer declined all recommendations left system coolimg
Mike R.
Need to order new txv for this system
Mike R.
Heating is working on both systems one I would recommend replacement on because of its age. Customer wants to speak to an advisor tomorrow at 12 to discuss 3 mini split systems
Mike R.
System was installed a few months ago. So far it's vary clean and installed vary well. I flushed drains lines and washed the condenser. System Td is 20°.
Mark D.
Amana straight cool and it’s gas furnace installed in 2013. Arrived to no cool. Discovered that the auxiliary motor start had failed. Replaced 30/5 motor start and performed a hard reset on the system. After the set delay the system turned on and ran. Upon startup the technician discovered that the control board had an A2 code meaning that the outdoor temperature sensor had failed. Customer needs a price for new outdoor temperature sensor.
Blake B.
Tech arrived at a warranty service call. It was raining. Upon inspection the furnace control board light was flashing 5 times indicating possible blown fuse. The fuse was checked and was blown. The short was isolated to the yellow low voltage wire traveling from the inside system to the outside system. This wire was switched with the green wire beside it and the system regained functionality. A treatment strip was added to the system to help keep the drain lines clean. System was cooling upon departure.
Aaron W.
Unit had a voltage short at thermostat wires ,fixed and left system cooling
Brock S.
Found compressor not running. Tested capacitor and found cap to be dead. Also found putting of the contactor coil and recommended replacement of contactor as well. Did notice condenser fan to be worn due to age. Unit is over 10 years old. Advised Customer hlabout having a comfort advisor out for a possible replacement. Customer only wanted Capacitor installed at this time.
Aaron W.
Arrived to customers fan motor faulty replaced motor and left system cooling,waiting for breakers will come back when av
Aaron W.
Outdoorunit fan motor was bad upon arrival, replaced under p&l, refrigerant levels are good at this time, indoor unit operating, drain line is clear at this time, left system cooling
Brock S.
Ran annual super tune up on unit. All amp draws were within range, pressures were normal, capacitor was within tolerance and heating side worked as normal. Poured 1 Gallon of water down primary drain and found no clogs. Leaned off outdoor coil. Customer stated that main bedroom was warmer than the other rooms. Found gaps inside of the insulation. Gave customer quotes on a compressor saver and insulation. Found no other issues at this time. Photos attached of insulation issue.
Diego M.
Upon arrival system was in working condition. Client had primary drain line clogged causing problems to ceiling sheetrock. Went ahead and preformed a disassemble and clear under sink. Drain lines are now clear and flowing. Customer is not happy , wants some one to give him a call tomorrow. If not he will call. Left system in working Condition.
Diego M.
Upon arrival system was in working condition. Client stated drain lines are clogged. Looking upstairs, primary drain line is clogged , lead to restroom sink. Went ahead and preformed disassemble drain under sink and clear. Assure no more back and no leaks. Left system in working condition.
Diego M.
Upon arrival both systems was in working condition. Looking at the indoor units all electrical connections and components are good. Blower and coils are clean. Filters were changed. Drain lines are clear and flowing. Uv light for downstairs was out , brought up to client and went ahead and replaced it. Looking at the outdoor units all electrical connections and components are good. Capacitors within tolerance. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned units inside out. Left both systems in working condition.
colby.finch@acgenius.com
On arrival the system was running but not cooling. I inspected the outdoor unit and found the wire from the capicator to the compressor burned in half. I replaced the capicator and fixed the wire and the system is back on and cooling. Thanks for choosing comfort experts and have a great day!
.
Arrived to door off of unit with fan on inspected filters and found them to be dirty and in need of changing removed filters and ran in cooling unit has 8degrees of subcooling as called for on condenser manual and 42 degree vapor saturation temp advised homeowners to get new filters asap customer would also like for the office to get with him to see if the units have been registered for warranty
Alec G.
Alec G - during inspection discovered that the customers had roofers working at their house and having solar panels installed and stated that right after that work is when this started, I let customers know it looked like tstat had a surge come back to it and mess the calibration up on it so that it constantly was reading that the tstat was set to 76 Let customers know that we could get a new tstat put on to solve the problem and they are going to look around for a tstat and if they can't find one they like they are going to go with the one we have Set appt for 9/5/23 as early in the day as possible to return to get new tstat put in
Alec G.
During inspection both systems checks out good and operating
