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HVAC, Plumbing, & Electrical Services in Prosper, TX

Brett and Brian Hobson at Comfort Experts Fort Worth

Why Comfort Experts

Serving Prosper, TX & Surrounding Areas Since 1962

Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.

Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.

See What Your Neighbors Say

Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!
Wednesday, 5/21/25
My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.

Thank you for your help and quickly responses to fix our system.

Saturday, 5/24/25
The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.

I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Very satisfied with the service. Daniel was prompt, courteous, professional and efficient. I would definitely use them again.
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military .
Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional

Prosper AC & Heating Services

The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Prosper home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!

Prosper AC Repair & Replacement

If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Prosper AC repair needs.

Here For All Your HVAC Needs

Comfort Experts, Inc. has made it our mission to keep Prosper families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!

Recent Jobs and Reviews in Prosper, TX

Rated 4.5 out of 5 stars based on 8 customer reviews

Our Local Reviews by City

Reviews

Excellent service
Daniel S. was prompt, explained what needed to be done and took care of it. He’s polite and wanted to make sure it was done and ready for the the seasons!
SarahProsper, TX 75078
Don was very professional
MarkProsper, TX 75078
Excellent service
Daniel was very helpful, explained things along the way and gave pointers to keep our system running smoothly in the future!
SarahProsper, TX 75078
Review
(Translated by Google) HVAC tune-up (Original) HVAC tuneup
Sonny MoyersProsper, TX 75078
Owner
6 hour wait. Promised first call at 10am. Completed minor repair at 4:15pm.
SonnyProsper, TX 75078
Great Service
SudharsanProsper, TX 75078
Awesome service and pricing
Jordan did an excellent job. Very professional and courteous
ReginaldProsper, TX 75078
Service
Very good job.
SonnyProsper, TX 75078
Awesome
Great job
R David Prosper, TX 75078

Job Locations

colby.finch@acgenius.com
[email protected]
Customer is going to hold off on replacing HVAC for the time being and save up to ideally do both systems in the next year or two. Tony would like me as his technician from now on.
Prosper, TX 75078
abel.sifuentes@acgenius.com
[email protected]
Pricing on this estimate is to replace the existing Frost Free Hose bib, which has a continual drip. Customer would like it replaced. Comfort Experts will shut water off to the residence to be able to goremove the existing hose bib. Once the hose bib has been removed, we will install a new Frost Free Hose bib. Upon completion, we will test the new install to ensure there are no leaks and the hose bib is functioning properly. *Comfort Experts is not responsible for repairs to the brick exterior, should we need to remove any bricks to access the point of connecting for the hose bib.
Prosper, TX 75078
colby.finch@acgenius.com
[email protected]
On arrival breaker was tripped at main panel to ac condenser. Found contactor blackened and in poor condition. Was able to run the machine by rearranging wires and found the system producing a subcool of 6. System is designed and was installed at a 9 subcool indicating the system is leaking refridgerant. Leak searched and found very intermittent pings in evaporator coil along with significant rust. Replaced contactor and respaded burnt wires with customers permission. Once completed I turned the system back on and had no high voltage passing through the disconnect. Informed customer and replaced breaker at disconnect versus replacing full disconnect. System running and cooling once complete. Recommended speaking with a comfort advisor about replacement due to age and condition of system and the likelihood of future repairs and downtime. Will follow up on Thursday around 6 to see if they would like to get quotes and get today's repairs waived with a new system. Thanks for cho
Prosper, TX 75078
michael.martinez@acgenius.com
[email protected]
Performed cooling tune up Washed condensor and tightened connections Delta 17 – refrigerant is good All cooling components are in tolerance Replaced filter Reccomended home and budget plan Reccomended Drain saftey Reccomended soft start or compressor saver Reccomended capacitor Reccomended primary electrical control unit Reccomended 26×54 1/2 attic tent Homeowner will contact home warranty for system repairs/concerns System left on cool at exit
Prosper, TX 75078
adam.brockelman@acgenius.com
[email protected]
Arrived onsite customer was concerned for water heater cause shower were not getting hot in master bathroom. Inspected everything and the water heater is putting out hot water to all the fixtures in home except the master bathroom. Recommend changing out shower cartridge the homeowner said he knows how to change the cartridges out will do it himself.
Prosper, TX 75078
jonathan.brockway@acgenius.com
[email protected]
I changed one of the systems filters and both blowers were a little dirty one drain pan had rust both coils have corroded a little bit.the duct are very dirty need a duct cleaning inducer motor amperage within tolerance condenser outside. One of them had a capacitor out of tolerance recommend changing it out. All amperage is within range and refrigerant within tolerance customer want a plumber to come out on Monday the 27th any time after 4 to check out why there are Little Rock’s coming clogging the faucets and not getting as hot
Prosper, TX 75078
michael.martinez@acgenius.com
[email protected]
Arrived for evaluation System down at arrival Compressor not running at start Found capacitor failed to run Replaced capacitor – system running Reccomended home and budget plan System left on cool at exit
Prosper, TX 75078
Lisa M.
Lisa M.
Prosper, TX 75078
jonathan.brockway@acgenius.com
[email protected]
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
Prosper, TX 75078
jonathan.brockway@acgenius.com
[email protected]
Zoom board defective Delta at 20 refrigerant looks good capacitor at a tolerance does not want to change out could not clean condenser cuz a short hose
Prosper, TX 75078
garrett.young@acgenius.com
[email protected]
For the evaluation I showed up to the customer's home for a no cool. I took a thermal image of the supply where it was blowing out at 76°. The customer stated his neighbor had added some are 410A yesterday, roughly 2 lb. At the condenser I gauged up and I had a 63⁰ SH, 0⁰ SC indicating the system is extremely low on refrigerant. I opened the coil panel and instantly saw vapor leaking out and found the leak on one of the capillary tubes. The customer has a substantial leak in the evaporator coil. I talked to customer about the cost of replacement and he would like to talk to a CA Monday 5 August.
Prosper, TX 75078
Jerred G.
Jerred G.
Gave customer estimate on adding a sink light above sink. 2 different options. One to add to existing lighting in kitchen. A second one to install new dimmer and put light on separate switch. Interested in membership but not ready to bite.
Prosper, TX 75078
Lisa M.
Lisa M.
Daniel S. completed annual hvac tuneup.
Prosper, TX 75078
Daniel S.
Daniel S.
Arrived for two system STU All components were working and in tolerance besides the upstairs cap Recommend compressor savers, dual cap and duct cleaning Customer wants to wait
Prosper, TX 75078
adam.brockelman@acgenius.com
[email protected]
Arrived onsite was able to find the prv valve in the flower bed and adjusted the valve so that the pressure would be coming out better. On previous water pressure was 40 psi. I adjusted prv to 75 psi
Prosper, TX 75078
katie c.
katie c.
Prosper, TX 75078
katie c.
katie c.
Prosper, TX 75078
Daniel S.
Daniel S.
Arrived for Eval Customer stated that this system has had drain problems before Recommend drain clear and pan strip Customer okayed Drained drain line and installed pan strip System was running before I left
Prosper, TX 75078
adam.brockelman@acgenius.com
[email protected]
Performed water pressure test on home and the pressure coming into home is 45 psi. Also cleaned out the screen on cold Water inlet for water heater had a lot of debris in it.
Prosper, TX 75078
Daniel S.
Daniel S.
Arrived for Eval System runs but the primary drain line was clogged. Recommend Drain line disassembled and clear, drain switch, IAQ 200 and membership Customer okayed all rec Drained drain line and installed drained switch Installed IAQ 200 System running before I left.
Prosper, TX 75078
Don S.
Don S.
Yucca guy thh G had him try uv gf
Prosper, TX 75078
Lisa M.
Lisa M.
Annual heat and air conditioning tune ups completed.
Prosper, TX 75078
Blake  B.
Blake B.
Tech arrived at a 2 system tuneup. Upon inspection, the capacitors were within specs. The condenser coils were hosed off to assist with air flow across the coils. The master condenser fan motor was pullibg high amperage. The filters were replaced. The master system refrigerant and Delta was low. The drain was clear and bleach was poured. The blower areas were dirty. The indoor coils were rusted. The customer was informed of recommendations today. They will inform their warranty company.
Prosper, TX 75078
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