Local Reviews
for Cedar Hill, TX
Our Reviews by City
Good
Barbara - Cedar Hill, TX 75104
Mark did a good job however your prices are very high.
Excellent
Barbara - Cedar Hill, TX 75104
Tyler did a spectacular job. He explained what he was doing and gave very good detailed explanations of his findings.
Excellent Service!
Robin Stine - Cedar Hill, TX 75104
Adam did a fantastic job! So kind and informative! He is also very respectable, a trait alot of people these days should learn!!!!!
Great service
Raymond - Cedar Hill, TX 75104
Jhorden and Phillip didn’t an excellent job. Very professional and knowledgeable.
Great service, did an awesome job.
Barbara - Cedar Hill, TX 75104
Mark Watkins did an awesome job.
Terrific price and service!
Jonathan - Cedar Hill, TX 75104
Terrific price and service!
Exceptional service
Lillian - Cedar Hill, TX 75104
Ryan Was great so friendly respectful and most knowledgeable He explained every thing I needed to keep my a/C functioning well He was a joy to talk with him He is the sort of person that makes Comfort Experts the best A/C repair and maintenance company
Great service!
Shirley - Cedar Hill, TX 75104
Hobsons always exceeds our expectations!
Great Service
Lillian - Cedar Hill, TX 75104
I feel so blessed to have Comfort Experts as my A/C specialists I have used them for many years and they have never disappeared me Always courteous friendly professional and extremely knowledgeable The technicians always explain their findings and the importance of attending to issues I love the new photos of the check up findings
Good service
Stevy - Cedar Hill, TX 75104
Amazing service!
Cyndi - Cedar Hill, TX 75104
Mr. Boyd went above and beyond with our service! He showed up at the end of the day with a pleasant smile and a good conversation. He even checked other stuff beyond what my concern was and he worked great with my pets!
Up front and honest
Kendrick - Cedar Hill, TX 75104
Annual check up
Winnie - Cedar Hill, TX 75104
Good
Well I can't really say much about the service from today due to not much was done. But I will say, Marshall was my tech. He checked all the vents for
Wendy - Cedar Hill, TX 75104
Well I can't really say much about the service from today due to not much was done. But I will say, Marshall was my tech. He checked all the vents for me w/his phone. They all showed to be putting out 45 to 46 degree of air. He said that was normal. The noise that I was hearing from the downstairs vent in the kitchen was gone. Unfortunately, there was no noise. But I know what we been hearing. (My father was present but I couldn't get him to verify the noise because he was w/the physical therapist at the time Marshall was here. I told him maybe it was because the heater had just been turned on. But I will and can say, he had a great personality & and was very kind to me! He was well attentive to my concerns. I appreciate his tenacity regarding his job knowledge! I would like to say I'm gonna give him a (AVERAGE RATE) because much wasn't done.
Great service
Robin - Cedar Hill, TX 75104
Simon did a great job!
Good Service
Kerry - Cedar Hill, TX 75104
Review of Abraham, Tyler and Ryan;s work performance on Friday, August 6th, 2021.
Barbara - Cedar Hill, TX 75104
The above young men did a fantastic job cleaning my vents, and installing the new system in my home. They were very patient, courteous, efficient, and professional while working at my home. May thanks for the service they provided.
Response from Comfort Experts Inc.:
Barbara, your kind comments and 5-star rating have made our day! We're glad the install crew was able to provide you with the best of service. We appreciate your time and your business, thank you again for choosing Comfort Experts Inc!
Although there have been some issues with our AC instillation. Our techs have been Great, Wonderful and just Superb to work with! I appreciate the ten
Wendy - Cedar Hill, TX 75104
It appears that we did not get two major components in replacing our AC unit. As in the Zoning Board & the Damper. Not sure why those 2 items was not added in the beginning for us to purchase w/the new system, especially since we had to buy a WHOLE new unit. My husband & I are now worried about this situation. Because we definitely are in need of them.
Response from Comfort Experts Inc.:
Hi Wendy, thank you for bringing this to our attention. Our Customer Care team will be in contact with you.
Knowledgeable Tech
Joel - Cedar Hill, TX 75104
Marshal was knowledgeable and very professional.
Tune up and a surge protector.
Robin - Cedar Hill, TX 75104
Marshall was a very nice man and very knowledgeable about his job! Liked him very much! He's welcome to come back anytime!
Consistent great service
Lillian - Cedar Hill, TX 75104
I have been a costumer of Comfort Experts for over 20 yrs Not once have I had a unsatisfactory experience The staff are Courteous professional knowledgeable Punctual and Reliable
Great service
Steven - Cedar Hill, TX 75104
Great service. Follow up email with information that is very helpful.
Shirley - Cedar Hill, TX 75104
I had the water heater/HVAC inspection. The technician was wonderful.
Wonderful Service in a Snowmaggedon!
Cyndi - Cedar Hill, TX 75104
I’m sorry to share that I don’t remember our awesome guys name, but he came over and fixed our heater in the middle of freezing weather! He braved the atmosphere and even was outside for some time playing with our switches. He made sure our heat was on, reached the goal heat, and fixed the pipe switch from every 30, to every 90. Amazing work and I’m so grateful!
great service for the price. thanks
Hattie - Cedar Hill, TX 75104
The tech was very knowledgeable of his job,and he explained very well.
Mike R.
Thermostat has a short cutsmer wants to pick up his own Google nest thermostat
Mike R.
On this tune up I tested both sides of heating on both systems. I could not find anything wrong with either. It's coming up on 8 years these are Armstrong systems.
Diego M.
Upon arrival system was turned off. Turning system on , indoor units comes on and outdoor fan comes on but not compressor. Capacitor is drained. Brought up to customer and also recommended and compressor saver , customer agreed. Left system in working condition. Thank you for choosing comfort experts.
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Drain lines are clear and flowing. Recommended a pan strip, customer agreed. Filter was changed. Looking at the outdoor unit all electrical connections and components are good. capacitor is out of tolerance, recommended we replace it but client will wait till it goes out. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition.
Dennis C.
System over charged, adjusted refrigerate level. System is operating normally at this time.
Mike R.
Drain line was clogged right at the sink in the bath room
Ryan S.
New coresense diagnostic giving faulty code, bypassed diagnostic device. System operating normally, refrigerant levels in range, capacitor in tolerance.
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Drain lines are flowing but starting to have some build up. Brought to clients attention and recommended we clear the drain and put a pan strip, client agreed. Filter was changed. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition.
Diego M.
Upon arrival system was in working condition. Client stated that secondary drain started dripping after his tune up with us. Looking at the indoor unit there is no water in drain pan. Primary drain line is clear and flowing. Poured down a gallon of water to assure there's no back up or clog. No back up or clog. However vent after trap was found capped instead of vent before trap. Replaced cap to the vent before trap and dripping stopped. Left system in working condition
Diego M.
Upon arrival system was turned off. Turning system on both units come on but still not cooling. Looking at the outdoor both fan and compressor are on , system has all refrigerant but compressor isnt pumping properly. Client will need a new compressor.
.
Install gas unit, 48k, horizontal attic
William M.
Lvl 3 gas unit, 48k, horizontal attic 100% through good leap Install 8/12/2023
Mike S.
Variable speed condenser motor is seizing out. Presented estimates to customer. Customer and I agree it would be more beneficial to replace system with new. Set visit with comfort advisor for tomorrow 10-12am. Emailed estimates and invoice.
Mike S.
Moved to outdoor unit tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Moved to indoor unit tested all components all measured within ratings. Blower coil and drain are clean and clear. Changed filter. Recommend compressor saver and drain switch.
Jeffrey B.
Arrived at location and spoke with home owner. Inspected indoor unit. No issues found with indoor unit components, but no refrigerant flowing through system. Inspected outdoor unit. Unit not operational. Low pressure switch tripped due to loss of all refrigerant. Discussed options and possible estimates with home owner. Recommended appointment with Comfort Advisor. Home owner wishes to contemplate options before making final decision. Will contact office when final decision is reached.
Ian C.
Cust upgraded from copper - Titanium Cust request that we schedule for ac tech to return Friday 7/5/23 Water heater no operating properly Does not keep water hot Due to build up of sediment and faulty cut off valve and age recommended replacement of the water heater Cust will follow up on replacement Garbage disposal not working[motor burnt up] recommended replacement Cust will follow up Multiple p-traps cleaned and cleared found toothbrushes and chapstick in sink trap
Mark W.
Replace bathroom faucet Replace bathroom faucet
Tyler L.
Tyler l completed electrical tune up there was no surge protector inside of the panel so an estimate has been sent out and talked about with the customer all of the plugs that were tested inside the house tested great gfci's were present and I inform the customer of how her new membership works
Mike S.
Arrived on site customer said system was not cooling. Walked to outdoor unit not running tested components capacitor was blown on herm replaced with new dual run capacitor 45/5 mfd rating P&L warranty. Reset coresense system came on cooling. Collected service fee.
Steven S.
Upon arrival for service system on and cooling. Inspected system and found freon pressure high. Cleaned system and pressure return to normal. System is for an addition to home. Noted addition heating up very quickly when system off. Inspected attic space above addition. Found insulation good but no air flow leading to attic space to be excessively hot. Recommended solar attic fan to increase air flow and reduce stress on system. Customer agreed and scheduled installation for Monday July 17th.
Steven S.
Upon arrival for tune up system on and cooling. Inspected outdoor unit. Cleaned unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Refrigerant pressure good. Inspected indoor unit. Dust on blower motor. Coil installed backwards with no clear access making it uninspectable. Drain line clear. Tempature delta on system good. Recommended cleaning options for system due to customer preforming revonvations that are kicking up dust into system. Left system on and cooling.
Jeffrey B.
Arrived at location and spoke with home owner. Home owner has not experienced any issues with cooling, but was concerned about outdoor unit not running. Inspected indoor and outdoor unit. No issues found with either. Outdoor unit likely was in a time delay, or system just not running when home owner noticed the outdoor unit was off.
Dennis C.
Upstairs: dual run capacitor below manufacture specs, condenser fan motor leaking oil, low refrigerate, evaporator coil leaking, secondary drain ine disconnected from secondary drain pan, water damage on platform and insulation wet under unit, no ptrap on primary drain line, no drain protection, heat exchanger has extreme thermal spots and rusting, do to age condition efficiency and safety recommend system upgrade. Comfort advisor 6-30-23 10-12.
Alec G.
Upon arrival to customers house system was on but not cooling During my inspection I had discovered the system had no refrigerant in the system and it was kicking on the low pressure switch not letting the system turn on and that there was a leak in the system Talked to customer about what was happening with the system and she said in her current situation she could not afford to fix the problem Will be talking to Mark W and Brian H about it in the meeting tomorrow
Jeffrey B.
Arrived at location and spoke with home owner. Unit not cooling and outdoor unit not functioning. Inspected unit. Capacitor had blown and contactor not functioning. Recommended replacement of both. Home owner agreed. Replaced components. Unit functioning and cooling properly upon departure.
