Service Areas

I successfully installed a 60k duct system, incorporating new jaw UV systems and a 14” cut-in return. Additionally, I relocated the drain line to the vent stack, ensuring optimal functionality and efficiency. The installation was meticulously executed, adhering to industry standards and enhancing the overall air quality system. My attention to detail and technical expertise contributed to a seamless and effective project completion.

50 PM. After knocking and ringing the doorbell, I attempted to contact the client using all available phone numbers listed on the account. Despite multiple attempts, no one answered. I observed a message indicating a callback, but after an hour, I still hadn't received a response. I made another call and left a message. Despite these efforts, I haven't received any feedback. Consequently, I have paused the job and will await further instructions.

I conducted a comprehensive super tune-up on the straight electric system, meticulously inspecting all mechanical and electrical components for optimal efficiency. I replaced the filter, checked and adjusted refrigerant levels, and thoroughly cleaned the outside condenser. The heat kit contactor, which was emitting a concerning buzzing noise, was replaced under warranty. Additionally, I identified biological growth and recommended a UV system to prevent further issues. The blower's dust levels were high, prompting a recommendation for cleaning. Thank you for choosing our services.

I performed a comprehensive super tune-up on four gas furnace systems. I started by cleaning the outdoor units and checking refrigerant pressures, ensuring they met manufacturer specifications. Both systems were drawing higher amperage, so I recommended installing hard start kits, which the customer declined. I then inspected the indoor units, verifying temperature splits and proper operation of all internal components. I also noticed a squished dryer vent duct and discolored igniters and flame sensors on the Carrier system, but the customer opted not to proceed with repairs. Finally, I cleared the drain lines and confirmed that both systems were cooling effectively.

During the evaluation, the unit was operational but not generating the expected temperature difference. Low refrigerant levels were identified and supplemented. A leak search revealed a fault in the evaporator coil. Parts were ordered, and upon return, the capacitor was replaced due to being out of tolerance. Additionally, a start kit was recommended for improved performance. The system was turned off before departure.

Upon arrival, I assessed the issues reported by the customer. After a thorough inspection, I provided detailed recommendations to address the problems. The landlord was present and we discussed the situation. I explained the proposed solutions and the associated costs. The landlord requested that I email all estimates to his wife for review. He informed me that they have a home choice warranty and will contact us after submitting the estimates to the warranty company for approval. I ensured all necessary information was included in the email for a smooth process.

Upon arrival, I identified that the system was down due to a completely failed capacitor. After explaining the importance of a Compressor Saver or Soft Start in reducing strain on the compressor and preventing future issues, the customer opted for a Compressor Saver installation. I replaced the failed capacitor and meticulously installed the new Compressor Saver. This ensured the system was running smoothly and operating as intended. The customer was pleased with the improved efficiency and reliability of their system. Thank you for choosing us to maintain your comfort. We appreciate your trust and the opportunity to serve you.

I responded to a service call regarding a dryer plug issue. Upon arrival, I assessed the situation and identified that the problem was not just with the plug but also involved the lead set. Collaborating with Adam, the plumber, we worked together to diagnose and resolve the issue. We ensured that the dryer was properly connected and functioning correctly. The customer was very pleased with the outcome and expressed satisfaction with the service provided. She mentioned that she would contact us again for any future issues, indicating her trust in our expertise. This successful collaboration resulted in a happy customer and a job well done.

I successfully completed the repair on Monday morning, ensuring the issue was resolved promptly. The appliance is now functioning correctly, and I verified its performance to confirm the repair was effective. Additionally, I provided an estimate for the electrician to install a switch for the disposer. The estimate included detailed costs and a timeline for the project, ensuring transparency and clarity. Both services were delivered with professionalism and care.

Upon arrival, I assessed the customer's chime kit and discovered that a transformer was missing. I discussed the necessity of the transformer with the customer and explained its role in the system. The customer decided to order the transformer, which was expected to arrive the next day. I reassured the customer that I would return once the part was available, and if it didn't arrive on time, I would come as soon as it was in stock. This ensured the customer that the installation would proceed smoothly once the necessary component was obtained.

Yesterday, we successfully completed a comprehensive duct cleaning service for a client. The job involved performing both Level 1 and Level 2 duct cleaning on two different HVAC systems. For the Ducane system, we conducted a Level 1 cleaning, which included removing loose debris and light contaminants from the ductwork. For the Goodman system, we performed a Level 2 cleaning, which involved a more thorough process to address moderate to heavy contamination, including the use of specialized vacuums and brushes. The work was completed efficiently, ensuring both systems are now clean and operating optimally.

I thoroughly inspected and serviced the heating, ventilation, and air conditioning system. All electrical components were checked for proper functionality, ensuring that amperage draws were within safe limits. Gas safety mechanisms were verified to be operational, and the gas line connections were inspected for any leaks or loose fittings. The pipe connections were securely glued and checked for integrity. The air filter was replaced and secured properly to ensure optimal airflow. The temperature split across the system was measured and found to be within acceptable parameters. Finally, the equipment was tested to confirm that it was working efficiently and effectively.

30 PM.

I arrived at the site prior to the plumbing inspection and took the opportunity to assess the situation. I provided the elderly customer with tailored recommendations based on their needs. Recognizing the importance of their neighbor's input, I facilitated a conversation between the customer and her neighbor to ensure they were both comfortable with the proposed solutions. This collaborative approach helped in making informed decisions.

Arrived on site to assess the damaged shower. The customer wanted to know if it could be rebuilt using their trim kit or replaced entirely. I prepared detailed estimates for both options. Since the spouse was absent, I couldn't finalize a decision. I emailed the estimates to her and offered a complimentary electrical estimate for additional issues she mentioned. I coordinated with the office to schedule a follow-up appointment.

During the plumbing inspection, I thoroughly examined the existing plumbing system and identified several areas that required attention. However, I was unable to inspect the water heater due to the obstruction caused by the AC unit. To ensure a comprehensive assessment, I recommended that the customer arrange for a contractor to create an access point, allowing us to inspect the water heater properly. This access is crucial for evaluating the water heater's condition and ensuring it operates efficiently. By addressing this issue, we can provide a more complete and accurate assessment of the plumbing system.

30 and 10:00 a.m. We will replace the existing duct system with a new one for the 5-ton air conditioning unit, ensuring all supply and return plenums are securely sealed to the unit. Additionally, we will install a new 14-inch return duct and connect the primary drain line to the vent stack. An RM2 oxidation germicidal system will be added to enhance air purity, and dampers will be installed in the supply plenum for optimal airflow control. The homeowner has approved all work and payment has been made by check, to be processed on November 3. We appreciate your trust and look forward to enhancing your home's comfort and IAQ.

Upon arrival, I conducted a thorough troubleshooting of the water heater. After identifying the issue with the flame rod ignitor assembly, I confirmed the diagnosis with the manufacturer. The assembly was found to be defective, and I coordinated with Navien to expedite a replacement. I informed the customer about the situation and advised them to contact us once the new assembly arrives. This will allow us to replace the faulty part and restore the water heater's functionality.

Upon arrival, I identified a leaking sprinkler line on the side of the house. To address the issue, I first turned off the double check valve located in the front yard to isolate the leak. I then assessed the situation and provided an estimate for digging up the line. If the leak is in a PVC section, I can perform the repair. However, if the zone valve or any other component needs attention, I recommended hiring an irrigation company. Additionally, I prepared an estimate for replacing the double check valve if necessary.

I contacted the customer to discuss their recent inquiry regarding their heating and cooling system. Unfortunately, I was unable to establish a connection during the call. I left a detailed voicemail explaining the situation and provided my contact information for them to reach out at their convenience. I also included a brief overview of the services we offer and encouraged them to schedule a consultation to address their concerns. I will follow up with another call attempt to ensure we can connect and provide the necessary assistance.

Upon inspection, I identified that the noise originated from the locking caps of the system. One cap was nearly detached, causing the disturbance. I replaced the faulty locking cap and ensured the system operated smoothly. Following the repair, I ran a diagnostic check to confirm the issue was resolved. The service fee was recalled, and I added a warranty task to provide ongoing protection for the system.

During the service, I performed a comprehensive tune-up of the system. The air filter is currently acceptable, but the homeowner will replace it. Drainage is clear, and the Delta is functioning well. All furnace components are in good condition. I recommended an oxidizing UV system to help reduce allergies by eliminating allergens and VOCs from the airflow. The refrigerant levels are fine, and the electrical components are within tolerance. A soft starter would enhance system longevity. I also discussed the benefits of the Comfort Club, which the homeowner is interested in. They expressed interest in duct cleaning and the Comfort Club but prefer to schedule the work at a later time. Thank you for choosing Comfort Experts!

During this visit I found the wires sticking out which is not an issue

Today I looked at the heating side of the system. Filters are clean the evap coil is 4 years old. The system makes a pipe temp of 170° just short of the 185 Im expecting to see They do not want to talk about replacment until they are ready.

Picked up tool that I left on previous visit.