Local Reviews
for Gordon, TX
Our Reviews by City
Always dependable.
Roger - Gordon, TX 76453
Comfort Experts come out whenever you call! Thank you, Mike. Excellent service.
Great service!
Jesse - Gordon, TX 76453
Wyatt our technician was friendly, knowledgeable and very thorough. Great company and great people!!
Excellent service
James - Gordon, TX 76453
Joel Buckingham👍🏻
Susan - Gordon, TX 76453
Yearly Check Up
Susan - Gordon, TX 76453
I have just had the most thorough yearly check up on my system. Brady was courteous, knowledgeable and informative to me. The customer service is very good with appt. And reminders. I recommend this company.
Close Comfort!
Susan - Gordon, TX 76453
I have the silver maintenance plan and Comfort Experts is very faithful about calling me to set up my annual check up on the ac/heating units. It does not cost any additional and their tech expert, Andrew J, found a part that needed replacing and it was covered too. He was very courteous, knowledgeable and kept me completely informed. He let me know water heaters were also now part of the plan. CE comes almost immediately if I have a problem. I highly recommend them.
Ian C.
Located stoppage in main drain, cleared stoppage system is draining properly Need to return next week, dispatch to schedule accordingly My sewer camera is not working properly Cust wants all plumbing in home checked with camera to evaluate if we need to perform drain cleaning or locate issue that is causing recurring problem
Dennis C.
Compressor capacitor, blower capacitor, primary electrical control. Replaced compressor capacitor, condenser fan motor capacitor and primary electrical control, system is operating at this time.
Mike S.
Customer wet switch was tripped on unit in question. Primary Drain line routed to condensate pump was backing up into coil pan and spilling over tripping the switch informed and showed customer advised Drain clear she agreed. Cleared line and tested after reassembly. Water draining properly system on and cooling.
Mike S.
Upon arrival customer stated zone system unit wasn't cooling downstairs after evaluation, found living room zone was closed, checked all electrical and no problem found on electrical side. Opened zone and checked if zone would open and close upon turning system off and on. Everything working as should. Left system in cooling customer confirmed
Steven S.
Upon arrival for service system off. Inspected system. Found refrigerant low. Leak searched system. Found leak in evap coil. Due to leak being in aluminum replacement would be needed for repair. Due to cost of repairs recommended speaking with engineer. Left system on and cooling.
Wyatt C.
2016 Coleman Air Handler zone Changed the filter for customer Zone operations functional Drain was clear and draining poured a gallon of water down Electrical connections were acceptable Blower motor and wheel were acceptable Evaporator coil was acceptable 2016 Coleman heat Pump Electrical connections were acceptable Fan blades and motor were acceptable Refrigerant levels were acceptable at this time Condenser coil was acceptable Washed the unit from inside out Waxed the top of the unit
Mike S.
All systems operating efficiently Primary electrical control unit needs to be replaced has lots of Pitting trying to weld itself shut Upstairs unit blower wheel and coil need to be clean have lots of buildup lowering efficiency of unit
Mike S.
System operating efficiently all systems checked and cleaned Compressor operating efficiently Blower motor and wheels clean and operating efficiently indoor coils a little dirty need to be cleaned soon brought two customers attention All systems operating
javier.falcon@acgenius.com
Clean out tankless build up on top
Joel B.
Did a AHC on 4 year old Carrier heat pump and 16 year old Payne heat pump,tested capacitors,checked filters, flushed drains, found biological growth in the Payne air handler,recommended a compressor saver for both systems, uv lighting, refrigerant levels are good, customer verified unit was working properly when leaving
Mark D.
Trane dual fuel installed in 2015. All electrical connections are tight with no corrosion. Gas flow and igniter are working as they should. Pressure switch and high temp shutoff are working. Defrost control board and reversing valve are operating as they should. Refrigerant levels and air flow are satisfactory.
riley.hobson@acgenius.com
Upon arrival I went outside to check their package unit, all amp draws and the capacitor rating was within specs. I recommended a compressor saver kit to them to reduce wear on their system and they agreed that it would. Be a good idea. Once I finished installing the compressor saver I checked heating and everything seemed to be functioning how it should.
Mark D.
3 units in home Bedrooms: straight cool condenser with air handler. No drain switch. All electrical connections are tight. Heat strips in range. X13 blower motor is strong. Blower wheel and evap coil are clean. 35/5 dual run capacitor and contactor are good. Condenser fan motor and compressor are good. Air flow and refrigerant levels are satisfactory. Main home: heat pump with air handler. No drain switch. All electrical is tight. Heat strips in range. X13 blower motor is strong. Blower wheel and evap coil are clean. 70/5 dual run cap and contactor are good. Condenser fan motor and compressor are good. Reversing valve and defrost control board are working as they should. Refrigerant and air flow are satisfactory. Main bedroom: heat pump with air handler. No drain switch. All electrical is tight. Heat strain range. X13 blower motor is strong. Blower wheel and evap coil are clean. 35/5 dual run capacitor and contactor are good. Reversing valve and defrost control board are functioni
Mark D.
3 unit home Upstairs unit: 13 year old carrier air handler with straight cool condenser. Blower wheel and evap coil are very dirty. X13 blower motor is good. Heat strips are in range. No drain switch. Biological growth in blower chamber. 45/5 dual run capacitor and contactor are good. Condenser fan motor is showing signs of heat but is working as it should. Compressor is good. Air flow is slightly low due to dirty evap coil but refrigerant is satisfactory. Downstairs unit: 13 year old carrier air handler with straight cool condenser. Blower wheel and evap coil are clean. X13 blower motor is good. Heat strips are in range. No drain switch. 45/5 dual run capacitor and contactor are good. Condenser fan motor is leaking oil and showing signs of heat. Recommend replacing soon. Compressor is good. Air flow and refrigerant levels are satisfactory. Main bedroom: 13 year old carrier air handler with straight cool condenser. Blower wheel and evap coil are clean. X13 blower motor is good. He
Kellen M.
System down upon arrival. After investigation, I found a blown 3 amp fuse inside the air handler. Replaced the fuse. The UV light ballast had shorted out. Removed ballast due to malfunction. Customer claimed they'll get a new one on their next membership visit. Emailed estimate to customer. System functional.
riley.hobson@acgenius.com
Located mechanical failure of compressor. Will call in morning for scheduling of comfort advisor. Call after 9
Joel B.
Did a evaluation on system, found system off when i arrived, changed batteries on thermostat, thermostat turned on but was not sending a 24v signal to air handler found wires loose on thermostat tighten all wires and unit started up,checked capacitor, checked filter, drain is good, delta t is 16.2,refrigerant levels are good, customer verified unit was working properly when leaving
riley.hobson@acgenius.com
Completed cooling tune up. Located low charge bad condenser fan capacitor. Two failing contactors. Outdoor fan motor over amping.
riley.hobson@acgenius.com
Completed super tune up on both systems. Performed low voltage repair on newer system. Adjusted refrigerants levels on both systems.
Joel B.
Did a evaluation on system found nothing wrong system is working properly at this time adviced customer if it happens again don't kill power to call us and let us come out to see what code it is throwing
Joel B.
Did a evaluation on system, upon arrival found system not running,found that the system was not getting 24v that is needed, found that the drain switch had been tripped and was cutting off the 24v signal to unit,drained the water out of the switch and the unit is working fine,checked filter, flushed drain, checked capacitor, refrigerant levels are good, customer verified unit was working properly when leaving
Joel B.
Did a STU on system, checked outside unit board,checked filter, flushed drain, checked drain switch, refrigerant levels are good, customer verified unit was working properly when leaving
Casey D.
Cleaned and inspected systems. Located oversized capacitor on downstairs man system. Replaced with correct size
Casey D.
Cleaned and inspected master bedroom system and bedrooms system. Verified operation of main system
Casey D.
OEM Condensing fan motor
