Local Reviews
for Joshua, TX
Our Reviews by City
Top notch quality services !
Jennifer H. - Joshua, TX 76058
I was having an issue with my thermostat not communicating with the unit in the attic. Mike Robles was sent over, pinpointed the problem, ordered a replacement part and came back to install it. Very thorough, knowledgeable and friendly. Comfort Experts is my go to company for all my HVAC issues ! And I’d highly recommend their services !
Exellent service
Pauline - Joshua, TX 76058
Alec is very knowledgeable and took the time to explain the service he performed while he was here. He also made sure any questions we had were answered before he left.
Excellent service!
Julianna - Joshua, TX 76058
Colby was professional, thorough, knowledgeable and personable. We so appreciate his help with our ac on this holiday weekend!
Great service
Kayla - Joshua, TX 76058
Great service!
Kayla - Joshua, TX 76058
Great
Sharon - Joshua, TX 76058
Thank you for working late and fixing the problem. I appreciate it. Thanks
Great
Sharon - Joshua, TX 76058
He and Craig did a good job! They worked hard all day. I was pleased with the outcome
Excellent service
Raenee - Joshua, TX 76058
Excellent service
Dallas - Joshua, TX 76058
Service
Summer - Joshua, TX 76058
Excellent job!!
Juan - Joshua, TX 76058
Excellent service.
Georgia - Joshua, TX 76058
Very professional and knowledgeable. Assessment and repair done expeditiously.
Excellent service!
Shirlene - Joshua, TX 76058
Dennis is very knowledgeable, quick. He explains the problems where I can understand them. Very respectful.
Excellent Service!
Premier Commercial Collision - Joshua, TX 76058
So far a great experience, William came in shot a straightforward answer on what we should do. Gave me a few options, decided on which one we'd go with. Simple and straight forward.
Electrical inspection!!!
Stan - Joshua, TX 76058
Very knowledgeable and thorough!! Still didn’t convince me to spend over $6000. To repair the problems we had in our house! That I can repair myself !!
Excellent service
Matthew - Joshua, TX 76058
Very knowledgeable…. One of the best
Excellent Service
Randy - Joshua, TX 76058
Been dealing with CE for years.. Mark Dennison was best tech we’ve had.. Next year when it comes time for A/C an Heat to be serviced.. We’d like Mark to return
Survey
Rafael - Joshua, TX 76058
Heater repair
Martin - Joshua, TX 76058
Great service
Great customer service.
Rick - Joshua, TX 76058
Hunter came out to do a yearly check on our AC heatpump today. He was thorough, careful with our floors, and a really nice person.
Joel was knowledgable and did a through inspection
Pauline - Joshua, TX 76058
Always top notch service
Melissa Barger - Joshua, TX 76058
Jordan is always kind, professional and explains everything.
Great service. Thanks so much for coming so fast.
Steven - Joshua, TX 76058
Mark is a ROCK STAR.
Kellen was a Great tech
Brian - Joshua, TX 76058
I’ve been used these folks for about 15-18 years. Never had a problem. If your on one of their service plans and you break down you’re move up the list.
Great service!
Jon - Joshua, TX 76058
Mike S.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned unit. Changed filter.
Brock S.
Customer stated water was leaking from secondary drain on the side of the house. Ran diagnostic and found that primary drain connection was broken, causing all the water to drain into the pan. Reinstalled primary drain, cleared out drain line and installed a pan strip treatment. Tested unit and unit was running normally. Did inform customer that unit is over 10 years old and next major issue would result in a possible replacement recommendation. Poured water throughout to drain to ensure drain was clear. Found no other issues at this time.
Alec G.
Upon arrival asked customer why she was wanting a duct cleaning and she said because they had just had their house renovated and a bunch of dust was kicked up through the system and the house is just dusty after Spoke with customer about all the options for duct cleanings and any accessories they could add on top of that to promise the system to be even more well kept and they said they would like the estimates so they could sit down and talk about which one they want and said they would make a decision by the end of the day or possibly tomorrow
.
Checked charge and looked for any leaks, run the unit at 68 Temperature coming out air handler 42 Explained costumer how unit runs depending on thermostat demand.
Mike R.
I replaced condenser board and furnace board today reprogrammed the system there the app. System is back online
Alec G.
During inspection discovered that system was operating properly and avap coil,blower wheel and condenser coil were clean Spoke with customer about getting a compressor saver installed onto the system and he wanted to go ahead with it and get it installed Left customers house with system cooling
Alec G.
During inspection discovered that system was working properly and the cleanliness of the system was good Talked to the customers about getting a new surge protector, compressor saver and uv bulb Let customers know that the system was operating properly and that these components just prolong the life of the system in their own ways Customers decided to go with a unit surge protector and I went ahead and got that all swapped out for the customer
colby.finch@acgenius.com
On arrival the system was running but the fan would not turn off. When the fan had no 24v call at the relay it was still running. After unhooking and re attaching all the wires for the relay it began working as intended. I did advise the customer that the relay will likely continue to have issues. Thanks for choosing comfort experts and have a great day!
Justin P.
2017 Goodman airhandler Checked and tightened all electrical connections Changed customer provided filter Drain had some build up, drained fine poured a gallon of water down Blower wheel and motor were acceptable Evaporator coil was acceptable Uv system was functional 2017 Goodman heatpump Dual run capacitor was within manufacturers range Electrical connections were acceptable Refrigerant levels were low informed customer, customer agreed to put Refrigerant in to manufacturers recommended level. Put 1lb 10oz of 410A Condenser coil was acceptable Fan blades and motor were acceptable Washed coil from inside out Waxed top of unit 2014 Goodman Air Handler Checked and tightened all electrical connections Changed customer provided filter Drain had some build up, drained fine poured a gallon of water down Blower wheel and motor were acceptable Evaporator coil was acceptable Uv bulb had burned out, recommended replacement customer denied replacement bulb 2014 Goodman
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Filter was changed. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Refrigerant levels are acceptable. Cleaned unit inside out. Left system in working condition.
Mike S.
New Furnace Control board installed rec work completed.
Brock S.
Install 30k upflow heat pump with high efficiency filtration
Mike R.
Need new blower control board need new condenser contactorless board holding for parts
Mike R.
System is low on 410a. I recharged system For now wants to do repair later on
William M.
Lvl 2 heat pump, closet, 30k, Lvl 2 filtration code items Downstairs only Cash buyer CC Install is Wednesday September 6
colby.finch@acgenius.com
On arrival the system was not running or cooling. I replaced the thermostat and the system did not turn on. I jumpered the thermostat and had the same result. I tested the transformer and found 240 going into it but nothing coming out and to the board. I recommended speaking with a comfort advisor before investing repairs into an aging system. The comfort advisor appointment is set for tomorrow from 10-12.
Mike S.
Outdoor unit wasn't coming on checked all safeties and capacitor all checked out. Checked drain switch not tripped indoor board was throwing EEF code fault code wasn't listed did some online research turns out EEF is overflow circuit open. Detached drain switch from board code was still being thrown jumped from terminal to terminal on board to close circuit. Thermostat line outside was frayed cut and spliced new Thermostat line to outdoor. System came on and started cooling blowing 58 degrees from supply vent. I had to make a dedicated jumper for the indoor board since board is faulty. Ordering new indoor OEM primary circuit board and will return to replace upon receiving part.
Ian C.
Do nothing System frozen No refrigerant
Ian C.
Found faulty primary electrical control Found short in low voltage wiring Fixed system is operating efficiently
Zak L.
Arrived for service eval System never turns off during the day Filter was extremely dirty and needed to be changed Refrigerant levels are fine Capacitors fine Both coils could use cleaning but everything is working like it should Hard start kit recommended to lower starting amp draws to acceptable levels
Dennis C.
Cleaned condenser coil, system is operating normally at this time.
Kellen M.
Year unknown, data tag faded. R22 straight cool. Customer said he thinks it's 13 years old. System down upon arrival. After eval, found the wrong dual run capacitor, contactor wired wrong, wrong fuse, and a faulty 24v transformer. Customer did not want to replace unit and was very explicit about it. Discussed membership but declined. Fixed aforementioned issues and the system is running.
Mike S.
Main water shutoff
Dennis C.
System is operating normally, evaporator coil damaged and has filters over restricting the system.
Mike S.
Leak on water line near meter box fills with water, on homeowners side. Customer had to leave for work could not get water heater info.
