Local Reviews
for Denton, TX
Our Reviews by City
Good
Donnie - Denton, TX 76207
Excellent advice and service
Ken - Denton, TX 76210
Mike was very informative and helpful with my issue.
Great Maintenance Service
Stephen - Denton, TX 76207
Blake (our tech) did a great job identifying issues with our systems as well as doing a good job servicing the systems
Excellent
John - Denton, TX 76207
Always professional, honest and thorough 🎯
Good service
John - Denton, TX 76208
Everything good
Getting ready for winter
Robert - Denton, TX 76209
Very satisfied and Thank you
Awesome Service
Roman - Denton, TX 76201
Diego was awesome! Very friendly and knowledgeable. He explained everything that he and why he did it. Would like for him to be our service tech again.
Excellent Service!
Michelle - Denton, TX 76207
The technicians were absolutely amazing today! I am grateful for their dedication to their jobs and for explaining all the things that were done today and helping me set up my thermostat too!
Excellent Service!!
Michelle - Denton, TX 76207
William has been so amazing! He has been professional and caring since day one! Tonight, he took my call right away and helped me to get my issue resolved ASAP! He is an asset to Comfort Experts!!!!
Good
Donnie - Denton, TX 76207
Very prompt service.
Robert Ahern - Denton, TX 76209
I called the office of Comfort Experts today and explained the state of our heating unit. I was then put on the schedule for today. Later in the day, Tyler came and fixed the problem. I really appreciated the promptness and professionalism in resolving the issue. Thank you.
Excellent Service!
Roman - Denton, TX 76201
Great Service!
Michael - Denton, TX 76201
i had a problem with our heater and contacted Comfort Experts around 9 a.m. The person on the phone was extremely nice and professional. She said they would be at our house sometime on the same day. I received an email immediately confirming our call. Within 2 hours I received an update from them saying we were next in line. By 11:30, our Technician, Blake, indicating that he was on his way. He listened very carefully to our issues and then went about a thorough inspection. He explained exactly what the issue was and showed us the parts he had replaced. He was prompt, professional and very nice! I am never disappointed when I call Comfort Experts!
Great service
Angela - Denton, TX 76207
Assistant was very courteous and helpful
Great Service
Diane - Denton, TX 76205
Jose "Joe" G was excellent! Very professional & he went the extra mile to answer all of my questions.
Great Service
Michelle - Denton, TX 76207
Blake did a great job today. He explained everything to me and helped me make decisions on what was the best course of action in keeping my units running smoothly and efficiently. Very professional and courteous too.
Excellent service
Janine - Denton, TX 76208
Excellent service
Stephen - Denton, TX 76207
Dennis arrived in time did a great job in evaluating our system
Routine maintenance
Roman - Denton, TX 76201
Blake did an awesome job with the routine maintenance of our HVAC unit. We are now all set for cold weather. Comfort Experts and their employees have always been wonderful!
Good
Donnie - Denton, TX 76207
Great service
Jimmy - Denton, TX 76209
Blake was very professional
Great Service. Professional
Ross - Denton, TX 76205
On time. Polite. Professional. Represented himself & company well.
The man who came to check was very good and courteous
Angela - Denton, TX 76207
The representative was very quick and careful for checking the electrical system
Great service
Kenneth - Denton, TX 76210
Communication could be better. The work performed was done well.
Mary - Denton, TX 76207
I have requested copies of all the receipts for parts and labor. I have 2 and should have about 6 or more.
Blake B.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. There was no observed surge protection. The filter was dirty and replaced. The blower area and ductwork was a little dirty. The drain was clear and bleach was poured. The heating system reached complete ignition. The customer was informed of recommendations today. The customer decided to move forward with upgrading the 20*25*5 box filter to an AprilAire filter. The upgrade kit will be ordered and installed at a later time. The system was functioning upon departure.
Mike R.
Both system are fully functional and heating. The system could benefit from pan strips and uv systems. The tD is 20 and humidity is less then 40%.
tyler.scholes@acgenius.com
12/05/23 Tyler S- bottom of gas waterheater is leaking on the inside. Tank appears to be only 5 years old so customer is going to try and return for a new one. Once they have the new tank we can install customer supplied. Waterheater has an expansion tank on top that appears to have failed as well.
Blake B.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The disconnect box was a federal Pacific brand. These are known to be hazardous. The indoor coil was rusted. The system was dirty. The drain was clear and bleach was poured. The heating system reached complete ignition. The filter was dirty and replaced. The customer was informed of recommendations today. Due to age, condition, price of repairs and presence and R22; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The customer can't do anything today but may call back closer to summer. The system was functioning upon departure.
Mike S.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Filter was changed recently. Customer had installed own thermostat was unsure how to program I programmed and sign him up for home and budget club.
Blake B.
Tech arrived at a tune-up. Upon inspection, the capacitor was within specs. The contactor was in working condition. The cover was missing on the disconnect. The filter was dirty and replaced. The blower area was dirty and there was growth present. The drain was clear and bleach was poured. The secondary drain pan was rusted. The indoor coil was rusted. The Delta was within range. The insulation levels were low in areas. There was no observed disconnect within sight of the attic unit. The customer was informed of recommendations today. The system was functioning upon departure. Customer would like to be mailed paperwork.
Mike R.
On this job I instaled spark ignitor and spoke to home onwer about Uv.
Blake B.
Tech arrived at a membership tune-up. Upon inspection the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The surge protector was illuminated. The filter was dirty and replaced. The blower area was clean. The basic UV system was functioning. The drain was clear and bleach was poured. The customer was informed of recommendations today. He is interested in upgrading the UV system at another time. He is also interested in #Solar in the future. He decided to move forward with adding a treatment strip to help keep the drain system clean. This item was installed today. The system was functioning upon departure.
Alec G.
During inspection discovered that system was working properly Blower wheel clean EVAP coil clean Electrical connections good Drain line clear Filter changed Ignitors working properly Compressor good Fan motor good Refrigerant levels a little low Cap within tolerance Talked to customer about compressor saver,surge protector, and a drain switch customer said he wanted to hold off on them for now
Alex D.
New drain for indoor unit
Dennis C.
10 year old Goodman heat pump: build up on blower wheel, biological growth in air handler, duct cleaning. system is operating at this time.
Diego M.
Upon arrival both systems were in working condition. Looking at the indoor units , both coils and blowers are clean. Older units blower capacitor was out of tolerance recommended we replace it customer agreed. Older units spark ignitor is developing burning sensations, recommended we replace it and customer agreed , however I did not have a spark ignitor, will order it and be back to replace it. Filter was changed. Drain lines are clear and flowing. Installed pan strips as customer does had titanium membership. Heating componets and safetys are good. Looking at the outdoor units , capacitors within tolerance. Amp draws are acceptable. Cleaned both units inside out. Recommended compressor saver and surge protector, customer agreed and installed. Customer will need new spark ignitor. Left systems in working condition. Thank you for choosing comfort experts.
Blake B.
Tech arrived at a membership tune-up. Upon inspection the compressor capacitor was out of tolerance. The compressor amp draw was high. The capacitor was replaced and the amp draw declined. The contactor was in working condition. The Delta was within range. The closest system did not have a wet switch beneath it. A value switch was added beneath the system today. The blower area was dirty. The heating system reached complete ignition. The customer was informed of recommendations today. He will call back in to schedule a level 2 Duct Cleaning. The tech will follow up at a later date.
Diego M.
Upon arrival system was on heat but not heating. Looking at the indoor unit inducer motor comes on , pressure switch closes , ignitor ignites but no flame. Gas to system was shut off. Turned gas on , flames came on. System is now heating. Left system in working condition. Thank you for choosing comfort experts.
Blake B.
Tech arrived at a 2 system tuneup. Upon inspection, the bedroom system duel run capacitor was almost out of tolerance. The compressor wire was burnt. The Delta and refrigerant was within specs. The filters were recently replaced. The blower area were very dirty. The bedroom system did not have a drain safety. The bedroom system coil had rust and corrosion present. The flame sensors were scorched. The inducer motor for the bedroom system was pulling high amperage. The customer was informed of recommendations today. He will take care of repairs himself and have his warranty company take care of the rest. The systems were functioning upon departure.
Mark W.
Screwed flot back onto the toilet if we have return to replace the parts on the toilet no service fee
Blake B.
Tech arrived at a membership tune-up. It was raining. Upon inspection the capacitor was within specs. The contactor was in working condition. The Delta was within range. The filter was dirty. The customer did not have the proper filter. The UVC system was working. The drain was clear and bleach was poured. Customer was informed of recommendations today. She will order the correct filter and install herself. The system was functioning upon departure.
Mike R.
On this job I looked at filters washed condenser and inspected the system. The compressor cap needs to be 45 at this point it's a 42. She's not interested in replacing it untill it fails. Heating side of the system is in tolerance.
Mike R.
On this job I washed the condenser and changed the filter. I also inspected the system on the heating and cooling side. The system operates well and has no problems.
colby.finch@acgenius.com
On arrival the system was running and cooling and producing a 17 degree delta. The coil, blower, and drain lines were clean and clear. The outdoor unit passed all electrical testing but was pulling a higher Amp draw on start than the manufacturer recommends so with the customers permission I installed a compressor saver kit. I also added a drain treatment strip to the indoor units primary drip pan. As I left the system was back on and cooling.
Aaron W.
Arrived to customers x13 blower motor, istalled whole home surge protection and replaced uv bulb,ordered blower motor holding for parts
colby.finch@acgenius.com
On arrival the system was on and cooling, producing a 17 degree delta. The indoor unit had a clean blower and coil and the drain line flowed when flushed. The outdoor unit passed all electrical testing. The furnace ran and performed as intended.
Brock S.
Found that furnace was wired incorrectly from the disconnect, causing a "Reverse Polarity" error which would not allow furnace to turn on. Adjusted wiring and tested. Furnace ran normally.
Blake B.
Tech arrived at a membership tune-up. Upon inspection the capacitor was within specs. The condenser fan motor was pulling high amperage. The filter was dirty and replaced. The blower area was very dirty. The drain was clear and vinegar was poured. The customer was informed of recommendations today. She decided to move forward with a Level 2 Duct Cleaning today. Install departure was contacted and the cleaning is scheduled for Oct 12th morning. The system was cooling upon departure.
Tyler L.
Tyler L completed electrical tune-up inside panel looked great at a search protector and gfci's inside of the panel I checked the plugs inside of the house two of which or not functioning beside their bed sides I sent them an estimate to replace both of them for $200.60 they went ahead and opted out but gfci's were present inside and all of the other plugs worked and were wired correctly
