Arrived for eval Customer stated that she has had a company out and both times they said she need refrigerant Ran test and my leak detector went off at the coil and both schraders Swapped out schraders and customer wants to wait on coil replacement and see if it actually has a leak. Found that the system is overcharged

Arrived for CTU All components were working and in tolerance Recommend IAQ 200, compressor saver, drain switch and membership Customer okayed compressor saver and membership Installed compressor saver and system running before we left

For the evaluation I showed up to the customer's home and she stated she's been having electrical issues and her unit stopped blowing cold air. The indoor was running, however the condenser was not. When I opened it up the board was giving an L8 Fault: Low Line Voltage. One leg of power from the city has burnt off at the meter and not providing power to the condenser. I have 120 from one side but not the other for the condenser, however the indoor unit is running.

Removed expansion valve and replaced with a fixed metering device as a last measure to further diagnose system. After repair system was still suffering from high suction, compressor is failed, customer wants to look into the company that installed the prior txv before proceeding with repairs.

For this evaluation customer stated the condenser fan was making a loud mechanical sound, and would abruptly stop and then come back on again. When I measured the capacitor it was within tolerance however the condenser fan motor is overamping, which is likely why it was stopping and starting again as it's starting to die.

Arrived for service Eval Failed Dual run cap Replaced Added hard start kit due to compressor exceeding LRA Motors, refrigerant, Drains, and filter fine

System is still suffering from high suction pressure. Compressor is not operating at full capacity ,amps are showing that is is running at 65% running load amps, possible compressor failure, customer had another company install an indoor txv and found that the txv is sized for a 1.5 -2 ton machine, this issue can cause and has caused other major components to fail and will cause the system to not cool effective or efficiently. Ordering a indoor txv that is sized for a 36k and will have to further diagnose the compressor after the repair has been made.

Arrived for service Eval Ducane fan motor locking up Replaced Homeowner declined indoor unit check and other system check System left in cooling at exit

Arrived for reccomended work Installed condensation pump Replaced filter - completed evaluation Delta good - refrigerant is good System left on cool at exit

Replaced reversing valve, temperature split across valve is now even

I called multiple times and left message for customer to call me back. Called again today phone rang multiple times sounded like someone picked up phone then hung it up.

Arrived for system evaluation Whistling was caused by filter being clogged Replaced filter - checked components System left on cool at exit No whistling

Arrived for system evaluation Vivant thermostat not sending signals for system Homeowners contacted vivant to reset After reset system became operational System components are in tolerance Recommended condensation pump (needs to be ordered) System left on cool at exit - condensate pump will turn off system

Arrived for super tune up Tightened connections and washed condensor Components are in tolerance Replaced air filter Installed compressor saver kit Added home and budget protection plan Reccomended UV system Delta is 20 refrigerant is good System left on cool at exit

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Ran sewer camera through double cleanouts in backyard toward city tap. Found that the main sewer line going to tap is old clay piping with multiple spots where roots and dirt are entering pipe. Wrote estimate to replace and sent to customer.

Arrived for eval Both systems not working Downstairs was just a clogged drain. Had to rebuild trap but it works now and system working Upstairs the cap, compressor, indoor fan, and wire are all out We need to call Dennis Stephen’s 940-391-400 Deniee@verizon.net To schedule future stuff. Especially for comfort advisor appointment Comfort advisor to come 07-01-24 10-12

For this evaluation I showed up to the customer's home and the tenant stated water was dripping from the ceiling causing the roof to collapse. I got there there was approximately a 3x3-ft hole where water was overflowing out of the drain pan into the roof. I got into the attic, the water was not draining out of the primary, but rather backing up into the coil drain pan and overflowing. There was no secondary drain line at the pan or coil drain, and the float switch was connected but not mounted onto the overflow pan. I tested it and the float switch did work. I flush the drain line with compressed air and it came out of the tub overflow. After doing this water started draining like it should out of the primary drain line. I flushed the drain line with a gallon of water and could hear it draining into the tub. Additionally I vacuumed all the water out of the secondary drain pan, and upon leaving I did not see any water backing up into the system and into the pan. I called the homeowner

On arrival system was running and cooling producing 8 degrees of delta despite having a 14 degree subcool. After diagnosing I found the reversing valve malfunctioning. Installed compressor saver kit today, pausing this call so we can order the reversing valve.

6/25/24 Estimate to run a new gas line to designated spot for generator install inside shed. Estimate includes excavation and backfill and installation of new gas line with gas stop. Will return Monday July 1st to meet diggers and line out job

The wrong switch was ordered. This generator requires a normally open oil pressure switch and this technician was given a normally closed switch. Reinstalled the original switch. Returning new switch to stock. This is an intermittent issue and the system is running with green light at this time. Will need to return at a later time with the correct part. Oil pressure was tested and is reading at 48psi.

Need to return to replace oil pressure sensor on Generac and perform oil pressure test. Pressure sensor needs to be ordered. Generac Model : G0072101 Serial : 3014321672

Colby F. completed maintenance.