Westlake, TX - Comfort Experts Inc.

Local Reviews
for Westlake, TX

Comfort Experts Inc. Rated 5.0 out of 5 stars based on 1 customer reviews

Jim

Travis - Westlake, TX 76262
3340 days ago

Review of Comfort Experts Inc.

You and your crew did an awesome job.

Overall Experience 5 / 5

Quality

Price

Convenience

124 days ago

Tyler B.

STUx2 performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitors are testing within manufacturer specifications, I cleaned the condenser coils with a water hose, indoor unit filters are clean and the primary drain lines are clear, defrost cycles are functioning properly and the systema are working as they should in both heating and cooling

Near Stage Coach Cir, Westlake, TX 76262

286 days ago

Ryan S.

6/10/22 Ryan S - Found system very low on refrigerant, upstairs system evaporator coil is audibly leaking. Ordering new coil under lifetime parts and labor warranty. Replaced downstairs uv bulb for free because tyler s said that we broke it.

Near Stage Coach Cir, Westlake, TX 76262

291 days ago

Ryan S.

6/8/22 Ryan S - System frozen and low on refrigerant, found reversing valve leaking on downstairs system. Uploaded video. Ordering reversing valve under lifetime warranty.

Near Stage Coach Cir, Westlake, TX 76262

291 days ago

Tyler S.

6/7/22 Tyler S - Customer said neither unit was pulling properly. After I did my check over system found that system for over charged but I do not have a container to put the refrigerant in in my vacuum pump stopped working. Request to have another tech come out and relieve some of the refrigerant. I request that he check over my work just to make sure that I am accurate. Also found that last tech was out there or the one before last broke the UV ball and needs to be replaced under warranty.

Near Stage Coach Cir, Westlake, TX 76262

320 days ago

Casey D.

5/10/22 Joel B - Did a eval, found evaporator coil was frozen when I got to the customer, deforested the coil, found a leak in the vapor line right as it goes in the air handler door, refrigerant levels are low,I uploaded a photo of where I found the leak, unit was running when I left

Near Stage Coach Cir, Westlake, TX 76262

422 days ago

Tyler B.

customer called because one of his gates stopped working and the breaker was tripping immediately. After isolating circuits and figuring out what goes where I found that the short was in the circular powered one of the lights in a driveway column. I let the customer know what the issue was and he decided that he can live without that light. Also one of the two outlets in this junction box is out, customer opted to replace it himself. Customer was also having issues with his doorbell not working, the transformer that he had installed on the doorbell was not hooked up correctly to 16 V instead it was hooked to 24 V this more than likely took out the chime and the transformer, the customer had another transformer which he paid for me to install, after installing it the chime began to buzz like the solenoid was locked up or something and that transformer went out, customer is going to buy a new chime and transformer and do it himself, and lastly one of the dimmer switches in his living roo

Near J T Ottinger Rd, Westlake, TX 76262

451 days ago

derek.sablan@acgenius.com

Completed STU on both system and found the downstairs unit had an expired uv bulb and the upstairs unit had severe biological growth inside air handler. Informed customer of findings and recommended replacing uv bulb and installing a uv light system. Customer agreed to recommendations. Replaced air filters, drain lines clear and treated with bleach, heating/cooling components ops checked good and cleaned outdoor units. Systems left on heating upon leaving.

Near Stage Coach Cir, Westlake, TX 76262