Local Reviews
for Arlington, TX
Our Reviews by City
Great experience
Bob - Arlington, TX 76017
Ryan is very professional and pleasant. He and his assistant were very quick and explained the Club membership and any additional recommendations throughly. Good guys.
Great!!!
Aloysius - Arlington, TX 76016
EXCELLENT!!! Technician arrived at negotiated time. Friendly; courteous; clean. Had reviewed my file.
Fast, Friendly and Fixed
Eric - Arlington, TX 76011
They are not the cheapest, but I like the friendly knowledgeable service. Made me feel right at home
Excellent Service
Mike - Arlington, TX 76002
NA
Excellent Service
Edward - Arlington, TX 76017
Great service
Bill - Arlington, TX 76017
Very knowledgeable
service call
Steven - Arlington, TX 76016
service was quick and easy
Great Service
Charles - Arlington, TX 76006
Steven is professional and knowledgeable
Very excellent service. Thank you, Ryan.
Young - Arlington, TX 76002
Great Service
Charles - Arlington, TX 76006
My 10 year warranty expired 13 days ago. I wish my condenser fan motor and breaker replacement would have been covered
Excellent Service
Bill - Arlington, TX 76017
Great experience, friendly and courteous personnel.
Turn up
Samantha - Arlington, TX 76001
Excellent service!
Juanita - Arlington, TX 76002
Tune up done in less than an hour! Thanks Craig!
Excellent quality service!
Jackie - Arlington, TX 76017
Mark was very professional did Excellent work. He is very knowledgeable and would answer all my questions. I would definitely recommend him for any work you might have.
Happy with our experience.
Dana - Arlington, TX 76013
Mark was an efficient, professional, experienced technician that inspired our trust. He doesn’t mince words or beat around the bush which we appreciated. We plan to ask for him for any future plumbing needs.
Excellent
Bill - Arlington, TX 76017
Very professional
Excellent Service
Vickie - Arlington, TX 76002
Explained what he recommended very thoroughly.
Service was great.
Ted - Arlington, TX 76017
Michael was very knowledgeable answering all of my questions.
Visit with Dennis
Warren - Arlington, TX 76001
Dennis was very knowledgeable and conducted himself in a very professional manner. He explained his findings verbally in detail and the information he provided was very helpful. He suggested service items to consider but did not forcefully suggest. His written report was not very detailed, though, and only marginally helpful.
A/C
Dennis - Arlington, TX 76001
Matt, did a great professional job.
The worst experience I ever had.
DJ - Arlington, TX 76012
He was inexperienced. I challenged him on his basic theory of why toliet smelled like sewage. He got frustrated and called me a BLACK BITCH!
E
Robert - Arlington, TX 76010
Excellent service
David - Arlington, TX 76002
Great repair and customer service
Comfort Experts Service by Ryan
Steve - Arlington, TX 76017
Ryan with Comfort Experts did a Terrific Job. Besides being Friendly, Proficient and Effective, He also explained what was needed and showed the effect after the change was made. He also explained to me why the New UV Bulb would be more effective and last longer and be more cost effective. I definitely would want him to Service My AC and Furnace in the Future. Great Work!!!
Excellent Service
Terry - Arlington, TX 76005
Service was excellent - The Repairman people skills were excellent!
Aaron W.
Arrived to unit not cooling, unit was completely out of refrigerant, customer has home warranty is going to contact them and call back if we're needed
Aaron W.
Arrived to unit not cooling, system was sitting at 0 on suction lime for r410a,and 80-90 for vapor line,customer isncalling home warranty to see if they'll come outnand fix it ,will call in and cancel comfort adviser if they do
Adam J.
Completed my thorough inspection, the indoor unit was inspected and found the lines were clear and all connections on properly. The blower motor needs to be cleaned as soon as possible. The outdoor unit was washed and found the capacitor within rating. Found an animal across the contactor and capacitor. Removed animal and found pressures were good and unit is functioning properly.
Mike S.
During inspection I found that upstairs unit was not level causing the evaporator coil pan to hold water, both drain systems training extremely slow need to be cleared. Due to evaporator coil pan holding water lots of rust and build up along coil, coil was replaced recently is still under warranty. Upstairs unit was also low on refrigerant, customer notified. All other components operating efficiently
tyler.lawyer@acgenius.com
Follow up March 1st too put in place the pricing and and time for a new flush mount panel in the home
Matt B.
Upon arrival found system not running. Another company came out yesterday and stated that the freon levels are low. While this is true, the system was still cooling with a 12 delta. The reason it wasn't turning on was due to the drains being clogged. Well today I tested the drains and it took water without an issue. Right now the system is cooling with a 12 delta. Owner is aware that freon needs to be added to this system to get it back up and working 100%. Spoke with customer over the phone about options moving forward
Dennis C.
11 year old Goodman heat pump: system is operating normally at this time, duct cleaning, cleaned condenser coil.
Mike S.
Arrived on site greeted customer thanked them for continued membership and business. Moved to outdoor main area unit tested all components all measured within ratings and specs. Refrigerant level is normal. Primary electrical control was audibly crackling and buzzing to the point where I thought the compressor was still running advised replacement customer agreed. Replaced primary electrical control on outdoor main area unit. Washed and cleaned condenser. Moved to indoor main area furnace tested all components all measured within ratings and specs. Blower, coil and drain are clean and clear at this time. Changed filter. Moved to outdoor bedroom area unit tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condenser. Moved to indoor bedroom area furnace tested all components all measured within ratings and specs. Blower, coil and drain are clean and clear at this time. Changed filter.
Zak L.
Upstairs system (suspected) not receiving low voltage signal to turn on Fan motor rated .5 tested .51 Main system east side blower cap out of tolerance hot spot on the board Condenser contactor buzzing VERY loud Downstairs westside system just needs a drain switch Recommend replacing the main system due to cost of repairs and age of system Home owner is not answering the phone.
Adam J.
Completed my thorough inspection, the indoor unit was checked and found all connection on properly, the UV bulb is out of rating, I'd advise replacing bulb to maintain 100% efficiency. The outdoor unit was washed and capacitor was found within rating, I would advise installing a home surge protector to protect your home form unwanted surges.
Matt B.
Upon arrival found hvac system turned to off. Turned it on and the system ran and then kicked off again. The float switch was causing the system to turn off. Tenant stated there are major plumbing issues with the house and the toilet wouldn't flush in the front bathroom. The plumbing in the house is going to need to be fixed for the hvac drains to flush. System was left in off and the tenant has a plumber coming out today
Mark D.
Arrived to no cool on upstairs unit. Carrier straight cool condenser carrier gas furnace. Found low voltage short, performed minor repair and replaced unit surge protector on upstairs unit.
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Install 30K straight electric furdown Alex D 5/23/23 install complete
Dennis C.
6 year old American Standard condenser and evaporator coil with 13 year old Lennox furnace. Cleaned condenser coil and removed leaves from in condenser, build up on blower wheel, replaced filter provided. System is operating at this time.
Ryan S.
Performed ahc, upon arrival found drainline clogged, no overflow protection installed, overflow pan rusted, return plenum extremely dirty, supply plenum extremely dirty and has biological growth. Blower wheel dirty, refrigerant levels in range, capacitor in tolerance, amps normal, cleaned condenser, recommend duct cleaning, uv system, drain switch, blower and coil cleaning, and running drain to vent stack. Customer signed up on membership and wants to talk with son about making repairs.
Ryan S.
Upon arrival found downstairs not cooling due to clogged drainline, cleared drainline and installed pan strip, system operation is normal.
Mike S.
Arrived on site greeted customer thanked them for continued membership and business. Moved to outdoor unit tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned unit. Moved to indoor unit tested all components all measured within ratings and specs. Blower, coil and drain are clean and clear at this time. Reported findings to customer. Offered uv bulb replacement. Customer politely declined today.
Adam J.
Completed my thorough inspection, I inspected first the attic unit and made sure the drain lines were clear, I checked all connections and found all of them on properly with no burnt or loose connections. I would advise installing a UV system to clean out any biological growth and a treatment strip to bleach the incoming water. I then washed and cleam d the outdoor unit, I checked the capacititor and found it within rating. I would advise installing a compressor saver to lower the starting amps.
Blake B.
Tech arrived at a warranty service call. It was raining. Upon arrival the system was in cooling mode. The system was not running. The wet switch was inspected and found to be tripped. It was not making an audible noise. The switch was reset and placed on a better piece of cardboard. The system regained functionality with a 20 degree Delta. The drain was tested and clear. The water heater was evaluated and appeared to be leaning. The TPR valve was crimped, this can be a safety concern. The heater beyond the average lifespan of water heaters based on location. There was corrosion at the fittings. It is recommended that the customer speak with a plumber about upgrading to a more reliable water heater or make repairs as needed. The customer is available Monday afternoon for the plumbing evaluation. The HVAC system was functioning upon departure.
Aaron W.
Arrived to unit operating, drain line was Clogged and water was running out bottom ,replaced uv bulb and cleared drain line and poured 2 galloms of water down it ,left unit running and cooling
tyler.lawyer@acgenius.com
Tyler L completed work and collected payment
tyler.lawyer@acgenius.com
Panel was checked connections were tightened thoroughly cleaned check the Attic connections to the AC unit were perfect all of the electricals within the attic were perfect check most plugs within the home every single one was wired up correctly gfci's were located where they needed to be, although there is one plug directly behind the faucet that keeps tripping A GFCI it can be fixed by putting a safety plug into the outlet but relocation is an option. water heater connections were correct but there was some corrosion also check the meter can outside the connection to the meter can was off put so that there was a hole, it was corrected but homeowner may want to invest in a proper solution
Zak L.
Arrived for free second opinion Secondary drain pan is rusted but not through to the bottom Plenum has gaps and should be resealed Biological growth present in the plenum - UV system recommended to remove bio growth Evap coil is leaking refrigerant - parts warranties ended in April CA scheduled today 5-7 for air handler replacement
Gavin V.
Came to system low on refrigerant. Evap coil is freezing and leaking. Condemned. Evap coil is being ordered, we will be back to put coils in
Kellen M.
System down upon arrival. Weatherking 2002, r22 pancake unit in bathroom. Megohm compressor and it's shorted to ground. Heavy rust in coil. Wife isn't available until Thursday 6-8p for CA appointment confirmed with Rob G. Cust was pleased that I showed him much more than last hvac company tech.
