Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
How well does your Saginaw air conditioning unit perform? Does it keep you cool during the Texas summers or leave your home feeling stuffy and uncomfortable? When your AC units start acting up, Comfort Experts is just a call away. Our full-scale HVAC services take care of all your indoor comfort needs, from heating and cooling to plumbing and electrical – we do it all!
When you choose Comfort Experts, you can expect a free estimate and a report of any issues we find before we even start working. Our air conditioning services go beyond repair, though. If your unit is past fixing, we’ll help you find the right AC replacement and get it installed with care and expertise. Our maintenance club also helps you stay on top of minor repairs and prevent breakdowns for long-term comfort. We guarantee our work 100% so you can rest assured your heating and cooling needs are addressed with the utmost care.
Staying on top of problems with your air conditioner, no matter how small, is critical to preventing major breakdowns. If you notice your AC isn’t running as it should, it’s important to work with a professional to find the root of the issue.
Signs Your AC Needs Repair Include:
Comfort Experts knows the ins and outs of heating and cooling so you can focus on what’s most important. No matter the make, model or brand of your unit, we’re here to help. As a Texas household name, we know how important it is to stay prepared for scorching summers and unpredictable winters. Our technicians will make sure your HVAC system is ready for any weather so you can rest easy. We’re here 24/7 for all your home comfort needs. Give us a call at (817) 341-5149 ! It’s the most comfortable call you’ll ever make.
Comfort Experts Inc. has completed 25 jobs in Saginaw, TX between September 2026 and November 2026.
The 36 customer reviews shown here average 4.9 out of 5.
The most recent job was on November 11, 2026.
Comfort Experts Inc. has completed 113 jobs in Saginaw, TX in the last 12 months. The first job there was in December 2013.
Mark explained everything so I understood what was going on.
alonzo came and fixed my system but it needed a new compressor. He thought it was covered under warranty being only 7 years old but the builder warranty was 5. It was devastating to know I would have to pay for a new system. At least he called and apologized and did his best to give me bad news. While I hated I have to buy a new system it was better to know that to temporarily fix a system and then have it to break down.
Gabriel was prompt and very professional
James R did a great job on my ac maintenance and UV light installation. He was courteous, professional and efficient.
Danny was very courteous and efficient, showed up and went straight to the attic and replaced the filter before doing all of the tests on the AC system.
Our a/c went out at 1130 pm on a Tuesday night. Mike R arrived on Wednesday afternoon and replaced a capacitor. We are finally cooling back down. Thanks, Mike.
Alonso P. Showed up within a few hours of my call. He was friendly, helpful and charged a competitive rate. Fantastic experience!
Danny B was professional, knowledgeable, and efficient in getting my repairs completed on my A/C on a late Sunday evening. Comfort Experts is the best.
This was a follow up visit to install an attic tent. The initial visit was to remove and reinstall the AC ductwork. These guys are great. My house remains consistently cool now, and the attic tent will help it remain that way
Very thorough ! Probably the most thorough tech I have seen
I have several hot spots in my house and he took it very seriously and attacked the problem with all his experience
I had Daniel come service my AC and check some hot spots I had inside my home and he did an excellent explaining what he found
Danny did a very good job and I hope that what he repaired was causing the condisation drainage problem
Great guy and very knowledgeable!
Alfonso was professional and polite. Excellent service!
Very professional and courteous service
Daniel did a thorough job. Explained a few needs to system. We’ve used Hobson for at least 25 years good service
Danny arrived early and completed the work in timely manner. He is a very courteous and friendly man. Even our dogs liked him! LOL
Toby was great I wish everyone I’ve talked to was like Toby
Jerred was very knowledgeable about the work that he was doing at my home and I hope that he’s the one that they send to complete my service. Thanks Jerred
While having issues with HVAC is never a good thing it is always nice to have a technician who explains the issues clearly and takes the time to be sure you fully understand.
Hunter was great,knowledgeable and friendly!
Mark Dennison completed the annual service on my heat pump earlier this week. He was professional and personable, completing the work quickly and left everything clean and tidy.
There rate was amazing compared to the 3 other companies I recieved estimates from. Nathaniel was great! He found the issue quickly and fixed same day. I highly recommend.
Daniel S was super professional and took care of our AC like it was his own. Could not have asked for better service.
Today, I thoroughly inspected the entire system, ensuring both sides were tested for tolerance. The filter was found to be clean, and the temperature differential (Td) was measured at 20 degrees. The line temperature was recorded at 140 degrees. To enhance the system's efficiency and reduce inrush current, I recommended implementing a soft start feature. After these adjustments, the system is now fully prepared for heating operations. All components were checked for optimal performance, and the system is ready for use.
During the super tuneup, I thoroughly examined the customer's vehicle and tire system. Upon inspection, I discovered that the heater coils were not functioning. After discussing the issue with the customer, it was confirmed that they do not intend to use the heater and lack the immediate funds for repairs. I ensured the customer was informed about the issue and provided professional recommendations. Thank you for choosing our services.
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During the visit, I thoroughly examined the heating system, focusing on the heat pump's performance in cooling mode. I measured the supply air conditions, finding a supply coil temperature of 5.5 degrees and a supply humidity of 23%. The system's efficiency has significantly declined due to its age. I tested the heat strips, which were within tolerance. To improve the system's performance, I recommended installing a soft start to reduce the strain on the system during startup.
I visited to assess the need for a new water heater installation. The existing unit was leaking from the top, indicating a potential failure. I advised the homeowner on the necessity of replacing the heater to prevent further damage. After discussing the situation, the homeowner agreed and planned to rearrange some items in the area. They will contact me once they are ready for the installation to proceed.
I conducted a comprehensive super tuneup on the customer's entire system. Upon inspection, I discovered significant biological growth within the air handler and supply plenum. After discussing the findings with the homeowner, we decided to upgrade to an Iaq 300 germicidal oxidation system. I installed the new system and performed thorough testing to ensure the system was healing and cooling effectively. Additionally, I cleared the customer's drains, completing the job with precision and care.
I arrived to find a 24kw air-cooled generator with a red light, indicating a start failure. Upon inspection, a dead battery was the issue. The battery terminals were heavily corroded. I replaced the battery and terminals, changed the oil and oil filter, replaced the air filter, and changed the spark plugs. I also checked the valve spacing to ensure proper function. The system is now operating normally.
Upon arrival, the customer reported a persistent bad drain smell within the last 24 hours. To address this, I thoroughly inspected all fixtures and ran water through them, finding no visible leaks. I also checked the attic for any potential issues. To further investigate, I utilized a camera to inspect the plumbing system, confirming there were no leaks. The customer has scheduled a roofing company to inspect the vents. Additionally, the customer requested that the flue pipe on their tankless water heater be checked and replaced. The current metal flue needs to be replaced with a PVC pipe. The customer is available any day of the week, preferably after 12 PM or any time on Friday. I will pause the job until a senior plumber is available to return with Zach for estimates and to complete the necessary work. The plumber will also need to bring a camera for further inspection.
During the service, I performed a comprehensive tune-up on the HVAC system. I identified that the homeowner did not have a replacement filter and showed them how to order a new April Air 210. I also noticed the homeowner was using two filters simultaneously, advising them to use only one filter moving forward. The system's software was updated, and I confirmed that the delta pressure, drain, and furnace components were all in good condition. The refrigerant levels were adequate, and electrical checks were within tolerance. The unit was thoroughly washed. I recommended installing a soft starter and a surge protector for enhanced performance and protection. I also discussed the benefits of joining the Comfort Club, though they declined additional services for the day. Thank you for choosing Comfort Experts!
Upon arrival, the homeowner expressed concern about a significant jolting sound each time the system turned on. After a thorough assessment and discussion about a soft start kit, I installed it to address the issue. The installation successfully resolved the problem, resulting in a much quieter operation. The homeowner was delighted with the improvement and plans to have the insulation checked in the spring. Thank you for choosing our services.
During the service, I conducted a comprehensive tune-up of the system. I began by ensuring the Delta was functioning properly, followed by changing the filter to enhance air quality. Next, I meticulously tightened all electrical components to ensure safety and efficiency. The drain was checked and cleared to prevent any potential blockages. I verified that the refrigerant levels were optimal and confirmed that the cap was within tolerance. Additionally, I cleaned the outdoor unit to remove any accumulated debris. Although a surge protector would provide added protection, I did not recommend this additional service. The system was cooling effectively when I departed. Thank you for choosing our services.
Upon receiving the homeowner's concern about a sweet odor in the home, I conducted a thorough evaluation of the unit. I confirmed that the unit is fully functional and operating within its specified parameters. To address the odor, I meticulously inspected the unit and its components, ensuring that it was not the source of the smell. The odor was identified as having notes of maple, vanilla, and spices. Further investigation revealed that the odor was not originating from the unit. I also verified the functionality of other systems within the home to ensure there were no additional issues. Thank you for choosing Comfort Experts for your comfort needs.
I performed a comprehensive tune-up on the system, ensuring optimal performance. The Delta was functioning well, and I replaced the filter to enhance air quality. The drain was clear, preventing any potential clogs. I identified minor rust on the flame sensor, which I advised to be cleaned to avoid future issues. The refrigerant levels were adequate, and the cap was within the acceptable tolerance range. Additionally, I thoroughly cleaned the unit to maintain its efficiency. I declined any additional work, as the system was cooling effectively when I finished. Thank you for choosing our services.
I performed a drain clearing service for the customers. They initially wanted to install a thermostat light but decided against it. The drain pan and lines had significant growth, leading to frequent clogs. Despite the homeowners' frustration, they opted not to install the thermostat light at this time. They understand that the issue will likely recur unless addressed at its source. Previously, they spent a considerable amount on a light from another company, which stopped working after a year.
On 9/21, I arrived to address a system that was not cooling. Upon inspection, the capacitor had failed, a result of the system being low on refrigerant and the compressor overworking. I explained the situation to the customer and obtained approval to conduct a leak search. A leak was identified on the evaporator coil. Checking the customer's warranties, I confirmed coverage for the repair. The customer agreed to order the new coil and replace the capacitor. Additionally, they signed up for our membership program. I informed them that they would be contacted when the part arrives for the replacement. Thank you for choosing our services.
I recently completed a comprehensive installation of a Level 4, 36,000 BTU gas heating system. This involved assessing the existing infrastructure, selecting appropriate components, and ensuring compliance with safety standards. The installation included the precise fitting of a high-efficiency gas furnace, a new thermostat, and necessary ductwork. I also conducted thorough testing to confirm optimal performance and energy efficiency. The system was designed to provide reliable heating, ensuring comfort throughout the colder months. Each step was executed with precision to guarantee a seamless and effective heating solution.
I engaged with customer Scott to thoroughly explain the current situation regarding their home service needs. After our discussion, Scott opted to consult with a comfort advisor. I facilitated the scheduling of the advisor's visit for a 4-6pm window today. Throughout the interaction, I ensured Scott felt informed and comfortable with the next steps. Our team is dedicated to providing exceptional service, and I am pleased to have assisted in arranging the expert consultation. Thank you for choosing Comfort Experts; we look forward to resolving your needs efficiently. Have a great day!
Upon arrival, I identified that the outdoor unit was not turning on and lacked voltage. The breaker for the air conditioning system emitted a frying/buzzing sound when activated or deactivated. Further inspection revealed the need for a new 50-amp breaker. The existing wiring, dating back to the 1970s, may also be contributing to the issue and requires evaluation by a qualified electrician. The system remained non-functional, and an electrician has been scheduled to diagnose and address the electrical problem.
Upon arrival, the adult son was present as the homeowner was unavailable. With permission to proceed, I inspected the water heater, installed in 2008, and found separating shower tiles. The shut-offs under the sinks appeared aged, and the main line had significant sludge buildup, posing a risk of future blockages. The homeowner arrived 30 minutes into the inspection but left with the son. I emailed detailed estimates to inform them of the identified issues.
I conducted a comprehensive turn-up of the HVAC system, replacing air filters and ensuring optimal performance. I cleared 2 gallons of water from the drain lines and meticulously tested all electrical components. Refrigerant levels were checked, with a Delta T of 21° recorded. I also measured amp draws on the heat strips and confirmed that both the AC and heater functioned correctly. A germicidal unit was installed in the air handler to combat biological growth. Both dampers operated correctly, and the system was tested for smooth operation and cooling efficiency.
During the service, I performed a comprehensive tune-up on the unit. I started by changing the air filter to ensure optimal airflow and efficiency. The pressure differential (Delta) was checked and found to be within acceptable limits, and the drain was clear, preventing any potential water buildup. The flame sensor showed signs of corrosion, and I recommended either replacing it or performing a thorough cleaning. The blower was inspected and deemed acceptable, and the refrigerant levels were confirmed to be good. The capillary tube was within tolerance, and the outdoor unit was washed to remove any accumulated dirt and debris. Additionally, I discussed the benefits of a Hard or Soft Starter to extend the unit's life and reduce the load on the home. I also went over the advantages of our Comfort Club program, although the customer declined additional services. The system was cooling effectively when I left, and I appreciate the opportunity to serve you.
A customer requested a second opinion on their project, comparing it with an estimate from another company. I thoroughly reviewed their needs and provided a detailed assessment. I explained the scope of work, including the materials and labor involved, and highlighted the benefits of my approach. I emphasized the quality and reliability of my services, ensuring they understood the value I bring. I will follow up next week to confirm the details and address any further questions they may have.
Today, I thoroughly inspected the heating and cooling system. Notably, the subcooling was at a low 1.8 degrees, and the superheat was high at 24 degrees, indicating a potential leak. To address this, a comprehensive leak search was conducted. If a leak is found, it will be repaired; if necessary, the coil will be replaced. Following repairs, the system will be recharged, and a soft start will be added to ensure optimal performance. The client prefers to discuss a system replacement during our meeting tomorrow from 1 to 3 pm.
I meticulously prepared detailed estimates for all potential scenarios that could arise during the project. This ensured that we were fully prepared for any situation, providing transparency and peace of mind. I reached out to h8m on two separate occasions to discuss these estimates and gather any necessary feedback. Unfortunately, despite my attempts, I was unable to connect with him. A direct conversation is essential to clarify the details and address any concerns he might have. I will continue to make further attempts to reach h8m, ensuring that all aspects of the project are thoroughly understood and agreed upon.
Upon inspection, the system exhibited robust pressure levels, indicating no underlying issues with its performance. However, the presence of an older thermostat model raised concerns, as it occasionally malfunctioned, potentially causing disruptions. This thermostat's intermittent failures could be the root cause of the system's struggles. Notably, the system lacks safety switches that could deactivate it, aside from low and high-pressure conditions. To rectify this, I recommend replacing the existing thermostat with a new model, which should enhance reliability and prevent future issues.