Serving Highland Village, TX & Surrounding Areas Since 1962
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Let me start off by expressing my complete gratitude to Comfort Experts and specifically Adam B. He went above and beyond in helping us with our plumbing and installation needs. He walked us through everything and made sure to look out for us as customers. He was a joy to talk to and he made the process as seamless as possible. I would highly recommend utilizing this company again.
Garrett and Gomez's professionalism were the best representatives of your company that I have seen in several years. On time ID problem offered solutions and recommendations and completed work quickly. Finally cleaned up work area.
This company goes above and beyond with customer service. They truly care about their customers, and it shows with everyone you come in contact with over the phone and in person. My technician Colby was unbelievable. He wasn't rushing and was extremely kind to my VERY inquisitive daughter. I would highly recommend them to anyone!
Garrett Y. was our service technician and came with all the equipment needed to perform our annual Spring tune-up. He was extremely knowledgeable and very professional during his time at our home. He has been trained well, with a thorough understanding of all the workings of our HVAC unit, both inside and outside. He also made some recommendations about other services offered to protect our HVAC investment. He was an absolute joy to have in our home and we would love to have him back again.
Mark W and Wade were fantastic. They were quick and efficient. Mark explained the care of the tank well and they explained everything as the they worked. Definitely will be referring them and Hobson/ Comfort Experts to family and friends.
So happy we went with Comfort Experts! We were able to get someone out right away after we called them to check our current A/C. Justin P came out and handled all of our concerns AND the repairs we chose in the same day. It didn't feel like someone was just trying to find line items to make money off of. He was informative and not pushy at all, while also being very patient with my kiddos (they always want to know what tools are being used lol). Not sure if everybody at this place is like Justin but we had a great experience! My husband is most impressed by how clean the A/C unit was after he cleaned it for us. 10/10
Because our water in this area is not the best we have had to use salt to soften it, and then we had to add a reverse osmosis faucet in the kitchen so that we could actually cook without all the salt and so forth. When Daniel came out from Comfort Experts to do a routine inspection for us, he told us about Halo ultimate that would not have to use salt and would do such a good job that we wouldn’t have to use the reverse osmosis and that we wouldn’t have to do anything to it for 10 full years. We told him that we would be gone that morning for several hours, but would leave the garage door up so that he could work. By the time we got back, he was already through. He had cleaned up. He had flushed out the hot water heater and was telling us exactly what we needed to do for the next couple of days until he could come back out and turn the system on. We not only love the Halo system, but can’t say enough for Daniel. He has a really fun personality and made us feel both comfortable and confident. Thank you Comfort Systems and Daniel!!
Mark Watkins did a great job with plumbing and electrical work and installation of my new washer/dryer unit. I highly recommend Mark and Comfort Experts!
Excellent service. Daniel H. Came out to do our annual inspection. He pointed out things to watch. He addressed our concerns with our water. He explained various options and helped us pick the right one for our house. He is very knowledgeable and courteous. Thank you Daniel H & Comfort Experts!
Highland Village AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Highland Village home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Highland Village AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Highland Village AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Highland Village families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Highland Village, TX
Rated 4.7 out of 5 stars based on 21 customer reviews
Jake was very professional and thorough in his inspection of all my home electrical. Answered all my questions and gave advise when needed. Great job!
Tom – Highland Village, TX 75077
Excellent Service!
Courteous and professional service. Answered all of my questions.
Larry – Highland Village, TX 75077
Maintenance visit
Great information provided. Very clear and useful. Feel confident we are safe and systems working properly
Tom – Highland Village, TX 75077
Excellent Service!
Professional and friendly service.
Larry – Highland Village, TX 75077
Friendly service tech, job completed quickly
Mike was very nice and seemed to know what he was doing. The final report was thorough. I would request him again for our next service call.
Paul – Highland Village, TX 75077
Excellent Service!
Thank you Colby for first class service and excellent analysis and review.
Michael – Highland Village, TX 75077
Disappointed
We were scheduled on 4/24 from 2-7. They called at 7:20 and said they could not make it. Rescheduled 1 week later. "First in the morning" meant they arrived about 10:30. Tried to "upsale" us on 2 things (costing about $2,000 total). Said system was fine but "recommended a couple of things." We left the home for 5-6 hours. When we returned the AC was running but a message on the thermostat said there was a problem. Bottom line – the technicians did not turn on the outside unit when they completed their work. Thus, all we were getting was the fan blowing for 5-6 hours. This is a pretty bad review but it clearly defines our experience. We have been a customer for 5 years! We expect better.
Jim – Highland Village, TX 75077
Excellent serviceJim – Highland Village, TX 75077
Friendly, professional service!
Friendly, professional service.
Larry – Highland Village, TX 75077
Electrical checkup
Came by for "electrical inspection." Went quickly. No issues. Suggested we insert a "surge protector" that is now required on new construction. We declined.
Jim – Highland Village, TX 75077
Excellent in every way
Blake was super. Very courteous and knowledgeable . Comfort should be proud to have an employee such as Blake
James – Highland Village, TX 75077
Fast and professional service, as always!Larry – Highland Village, TX 75077
Excellent service
Thank you Kellen for taking good care of us!
Michael – Highland Village, TX 75077
Thank you
While service is very good, reserving a 7-hour window for when the technician will arrive is a bit much.
Jim – Highland Village, TX 75077
Matt B is excellentMichael – Highland Village, TX 75077
Membership purchase was a great investment.
I called after midnight last night when my a/c didn’t turn on. Ryan came in to help out the team on his day off. (I asked him) I greatly appreciated the quick turn around on our service. We probably prevented a future call by having our other unit checked at the same time. Thank you for making this happen and thank you for the sweet lady answering the phone last night she was so helpful in telling me I could buy a membership even though you guys didn’t install these units. I never knew that before. I am sorry I don’t remember her name. I am having trouble receiving the emails so I need to check on why.
James – Highland Village, TX 75077
Good service, excellent price
Absolutely recommend
Jimmie – Highland Village, TX 75077
Comfort Air
Casey did a great job or checking both of our systems. We’ve used Comfort Air for 2-3 years and are very pleased.
Jim – Highland Village, TX 75077
Good service
The technician, I think his name was Paul, knew what he was doing. Very satisfied with his work. However, I realize Paul is young and still has to learn a few things, just like all of us. The initial visit Paul entered our home dressed appropriately. On this final visit, he comes in with his pants and belt at the bottom of his butt cheeks and about 8” of plaid underwear hanging out. This may seem appropriate to him on Saturday night, but it was very offensive to my wife and I, especially when in a business trip to our home. Paul is good at what he does, but his clothing display needs to be addressed. Tom Sibigtroth
Tom – Highland Village, TX 75077
Condensation line repair
Thank you for being super responsive to my call and sending Desmond out right away. Desmond is terrific! He got us all fixed up in no time! Thank you Comfort Experts.
Michael – Highland Village, TX 75077
Great Service from Marshall G!
Marshall was very thorough, friendly, and explained what he was doing very well! Comfort Experts overall did a Wonderful Job!
Kent – Highland Village, TX 75077
Job Locations
Jake S.
Came to Job
Highland Village, TX 75077
Zak L.
Arrived for STU Replaced filter Drains clear uv System fine Blower and coil slightly dusty Furnace components fine Washed condenser coil Motors, capacitors, and refrigerant are fine Moved low voltage pressure switch wires off copper to prevent rub out Recommended soft start kit and electrostatic filter Declined both but will probably have the panel done later this year
Highland Village, TX 75077
Zak L.
Arrived for rec work Installed both soft start kits Replaced low voltage wire from both furnaces to thermostats Recommended filtration upgrades Both furnaces are sitting on wood supports and should not be touching combustible material Declined hangrite kits today and signed code violation form
Performed plumbing tune up. Home is 5yrs old and all plumbing is working as it should t this time. Customer stated that he did not need the plumbing or electrical part of his membership as house is fairly new. I explained that the tuneup is part of the membership
I performed a super tune up I noticed the drain switch wasn't working.So I swapped it out and poured bleach down the drain lines A little bit of dust was bypassing the filter. I clean the condenser refrigerant in range
Arrived for super tune up Cleaned condensor and tightened connections All cooling and heating components are in tolerance Filter is clean Reccomended IAQ 200 or Germacide light for biological growth Reccomended primary drain saftey switch System left on cool at exit
Highland Village, TX 75077
Daniel S.
Arrived for STU All components were working and in tolerance Recommend Insulation, IAQ 200 and membership upgrade Customer okayed IAQ 200 and membership Installed everything and system running befor I left
Highland Village, TX 75077
Tyler S.
08/16/24 TS- repaired irrigation line in front yard that we repaired when we ran a new 1" pex water main. Repair on 90 degree 1" pvc irrigation line.
Highland Village, TX 75077
Mark W.
Replaced water softener. Customer needs to make sure in the winter it doesn't freeze. Recommended putting a box of some sort of box around the filter to keep it from freezing
Highland Village, TX 75077
Don S.
Y
Highland Village, TX 75077
Tyler S.
07/01/24 TS- repair water main line next too double check valve so they could turn the water back on. Half payment taken too install a new 1" water line pex in front yard 38ish ft. Not liable for irrigation water lines being broken. Will be back tomorrow with Mark W too finish job. First job in the morning after meeting 811 dig test number =
Repiped the valve for hose bibb in backyard installed new shut off and boiler drain hose bibb
Highland Village, TX 75077
katie c.
Highland Village, TX 75077
Mike R.
Cooling side of the system we have 20° tD. Cap and contactor in good shape. Condensor is washed. The Evap coil is clean so far but blower motor is starting to brown up. System could use uv in the supply. The system in heating is fully functional and all conpenets are in tolerance.
Highland Village, TX 75077
Daniel S.
Arrived for STU Due to lightning and thunder I talked to customer about it being unsafe to perform STU Customer understood but wants to be first call Saturday They need the technician to be at the house by 9 and need to be done by 10:30. They have something at 11. Called office and let them know too.
On arrival system was running and cooling producing a 17 degree delta. Indoor unit was clean and the drain lines flowed when flushed. Outdoor unit passed all electrical testing. I recommended an improved uv system to improve air quality and decrease maintance, a whole home surge protector to protect both the hvac system and the home, and a duct cleaning. Customer would like to receive a call and schedule me back out in September to do the whole home surge protector and duct cleaning.
Highland Village, TX 75077
Mike R.
This system is over amping out side. The cap tested in tolerance and the fan motor is running at 1 amp. The system could use a hard start kit and uv system to keep system Evap coil clean and air fresh. Sustem is cleaned and ready for cooling.
Plumbing inspection Home is 4 years old Plumbing is in great condition. Some corrosion on hot side supply line on water heater No leaks or broken fixtures at this time
Plumbing inspection Home is 4 years of age Plumbing system is in great shape No leaks or broken fixtures at this time
Highland Village, TX 75077
Zak L.
Arrived for AHC Replaced filter Recommend filtering at unit due to fresh air duct bypassing the current filter box Drains clear Furnace fine Blower and coil dusty Installed IAQ200 to eliminate biological growth contamination from system and air Washed condenser coil Capacitors, motors, and refrigerant fine System left in cooling at exit
Highland Village, TX 75077
Tyler L.
After looking at his panel a replacement is recommended and he does seem very interested but at the time he needs to think about it allocate funds I will be making an estimate and sending that to him
