Recent Jobs and Reviews in Richardson, TX
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Job Locations and Reviews
Don S.
Horror oh oh oycotcotc
Richardson, TX 75080
michael.martinez@acgenius.com
Arrived for free second opinion 0 refrigerant in system from previous company filling with nitrogen Leaked detected coil in attic Reccomended coil replacement and refrigerant Recommended comfort advisor system replacement Homeowner will work with insurance to schedule recommended service System left on off at exit
Richardson, TX 75082
Mike R.
This system had tripped float switch. I cleared the drain and installed uv system. The system is now online and ready for cooling. He would like CA to come talk tomorrow about installing 2 mini split systems.
Richardson, TX 75080
Robert G.
Quote
Richardson, TX 75081
Mike R.
This system needs a 30 5 cap it's also over 10 years old. I installed a cap and tested the system . The home owner and I agree we really didn't like what we heard when it turn on. The home owner would like to meet CA this Monday 12 to 2 pm.
Richardson, TX 75081
Tyler S.
06/21/24 TS- found issue on bathroom shower drain was clogged and needed some drain cleaning done. Informed customer about waterheater and to be informed that it could go soon.
Richardson, TX 75080
Daniel S.
Arrived for eval Customer stated the downstairs wasn’t keeping up Ran test and found out the cap had gone bad and there was oil from the cap Related information to customer friend Got okay to replace the cap System running before we left
Richardson, TX 75082
Review
Service from an expert
Tyler S.
05/11/24 Tyler S- ran snake under kitchen sink and cleared clog. Ran water solid for 15 min straight afterwards
Richardson, TX 75081
daniel.conchas@acgenius.com
Duct is at bottom of plenumn feeding 3 other ducts reason for lack of airflow
Richardson, TX 75082
Review
Very good explanation detail. Thank you Tyler explanation detail a lot of things good to know. If anyone don’t know about your own house plumbing. Should used tyler service will detail explained so you can prepare in case situations will happen. At least you know the problem. 👍👍👍. Thanks tyler again
Tyler S.
05/07/24 TS- inspected house plumbing, found a toilet fill valve that's bad and needs replaced. And quoted to snake the laundry drain line if it backs up in the future.
Richardson, TX 75081
Review
Arrived timely. Worked efficiently and provided a clear description of the conditions of my units. Not a hard sell type of guy. He let the facts speak for themselves. Highly recommend.
Daniel S.
Arrived for a 3 system CTU All components were working and in tolerance Recommend IAQ 200, 1000, duct cleaning, compressor saver, and surge protection Customer okayed surge protector and compressor savers
Richardson, TX 75082
Tyler L.
Is panel was very well done all of the connections were tight he did not have a search protector and he did not have a GFCI in the kitchen but all of the other plugs tested great
Richardson, TX 75080
Blake B.
Tech arrived at a warranty service call. Upon inspection, the outside system was not running. The panel was removed and there appeared to be some fire damage. The capacito, compressor saver and multiple wires were damaged. The wires and capacitor were replaced and the system regained functionality. The customer was informed that due to age and condition, it is recommended that the customer pursue replacement options. She will start budgeting for it and will wait until her home warranty company condems the unit. The system was left functioning at this time.
Richardson, TX 75080
Blake B.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The contactor board was functioning. The condenser coils were hosed off to assist with air flow across the coils. The filter was dirty and replaced. The drain was clear and bleach was poured. The UV bulb was expensired. The customer was informed of recommendations today. They will hold off today. She was informed of the disadvantage of leaving the bulb in this condition. The system was functioning upon departure.
Richardson, TX 75080
colby.finch@acgenius.com
On arrival both systems ran and cooled producing adequate deltas. Both indoor units were clean and the drain lines flowed when flushed. Both outdoor units passed all electrical testing. Systems running and cooling as I left.
Richardson, TX 75081
Blake B.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The Delta and refrigerant was within range. The drain was clear and bleach was poured. The customer was informed of recommendations today. They will review the recommendations and plan for upgrades next year. The system was functioning upon departure.
Richardson, TX 75081
Autumn L.
Richardson, TX 75081
Tyler L.
Opening up the main panel I found that they did have a surge protector all of the connections are tight and all of the voltages tested perfectly I then tested plugs inside of the home all of which were wired correctly gfci's were in the kitchen and bathrooms and they currently aren't having any electrical issues
Richardson, TX 75081
Tyler S.
03/29/24 Tyler S- code issues with new installed waterheater. Needs to be on risers and I didn't see enough combustion air flow for closet. Gas line out side is rusting and needs to be painted for protection. No other issues
Richardson, TX 75081
katie c.
Richardson, TX 75081
Blake B.
Tech arrived at a 2 system tuneup. Customer asked about airflow. Upon inspection the downstairs system duel run capacitor was out of tolerance and replaced. The condenser coils were hosed off to assist with air flow across the coils. The blower areas and ductwork was very dirty. The blower capacitors were out of tolerance. The drains were clear and bleach was poured. The heating systems reached complete ignition. The downstairs flame sensors were scorched. The refrigerant and Deltas were within range. The customer was informed of recommendations today. He will review the information and let us know what they decide. HW The systems were functioning upon departure.
Richardson, TX 75082
Review
Mike Robles and his helper were awesome. they took the time to show me what they found and recommendations on how to make my unit work more efficiently. I really appreciate the expertise and knowledge they had. I also appreciate they knew how to explain it in terms that someone without the AC knowledge can understand. Thank you!!
Mike R.
This system is in tolerance and tD is 20 in cooling. The system could benifit from a UV system to handle air quality. It could also use a hard start. Over system is in good shape
Richardson, TX 75082
Blake Bates did a great job. Friendly, prompt, honest, and a great problem solver.
Response from Comfort Experts Inc.:
Hi Haley! Thank you for your feedback! We're delighted to hear that Blake provided excellent service during your experience. Being friendly, prompt, honest, and a great problem solver are qualities we value in our team members, and we're glad Blake exemplified them. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help!
Blake B.
Tech arrived at a service call. Upon inspection, the downstairs system had low voltage short on the Y wire. The short was isolated to the contactor. The contactor failed the resistance test. This item was replaced and the system regained functionality. The system was cooling upon departure
Richardson, TX 75080
Brock S.
Install 60k hz heat pump use current filtration, slab, disconnect, whip, drain pan, wifi thermostat, new return plenum, whole home duct reseal
Richardson, TX 75082
Review
Prompt and knowledgeable
Aaron W.
Arrived to customer for a recall ,after performing evaluation of system I found that the thermostat was wrong,was unable to find customer to discuss repairs and collect service fee pausing call,bad control board
Richardson, TX 75080
Review
Friendly and great job
Review
Aaron did great job
Review
Diego did a great job
Review
Blake did an awesome job. Thank you!!!! Technicians are alway friendly and knowledgeable!!
Review
Looking forward to getting our duct issue solved. Joe was professional and knowledgeable.
Colby is great at making sure we fully understand everything he does when performing maintenance on our system. Thank you!
Response from Comfort Experts Inc.:
Thank you for your feedback! We're thrilled to hear that Colby ensures you fully understand everything he does during maintenance on your system. At [Your Company Name], clear communication and transparency are important to us, and we're glad Colby's approach resonates with you. If you have any questions or need further assistance, feel free to reach out. We appreciate your trust in our services!
Review
Diego and Mark were our service technicians, and they did an excellent job of cleaning and inspecting our furnace and condenser. They were thorough and professional.
Review
Blake is our go to tech for any of our heating and a/c issues. Blake is always on time, super reliable, very friendly and explains everything in simple easy terms.
Review
Mark is a great service technician. He was on time, friendly, and very knowledgeable. Mark evaluated the problems and concerns of both our plumbing and water heater systems. Mark found that there was a great need for a replacement to our hot water heater system. Showed me the things that were faulty and offered fix options. Decided to upgrade our system. Mark gave us three options to review. Considered two of the three. Chose the one that best suited our needs. After working up a breakdown of the costs, Mark explained the needed repairs and the cost of each stage including installation, parts and labor. I agreed with the work and the cost involved and Mark scheduled a quick turnaround time to get it done. We have used Comfort Experts for our heating/AC needs for 14 years now and have never had an issue and all of the technicians have been top notch. I’m sure you can get a cheaper price from one of their competitors, but service, reliability and quality will not come from saving a few bucks.
Review
Diego was very professional. Diagnosed the issue quickly.
Review
Blake has serviced our units before. As always, he is prompt, polite, and provides an excellent evaluation. He doesn't push repairs that are unneeded. He does keep us informed as to the status and condition of our units and gives us an expectation of what repairs will become so and a ballpark of how far out the needed repairs will occur.
Review
Excellent installation
Review
Blake was very thorough and took the time to explain to a non AC expert what was needed. Thank you Blake!
Review
Blake completed the annual check and inspection for our heater and a/c unit. He was very thorough and informative. Comfort Experts is fortunate to have him in their employment.
Review
Jordan Beall provides great service and communication!
Review
Thanks for checking our system.
Review
Dennis was polite, prompt, and professional. I’d recommend him to anyone needing service.
Review
After CE cleaned our vents in Nov. everything was great. Due to the heat and very dry conditions this summer, our house and vents have shifted a bit. Noticed we had some mold growing on the two vents closest to the indoor unit. After the tech, Tyler, removed the vents and inspected the area, he established that the vent and duct had slightly separated causing the cold air inside and the hot air seeping in from the attic caused the mold to grow in that area. Tyler cleaned the vents and affected ceiling area, sealed up the gap letting in the hot air creating the moisture, and reattached the vents. All in about 20 mins. He explained the problem, his solution, did the work and was extremely helpful and friendly the entire time. We are very pleased with CE and Tyler for helping us out and knowing the solution to our problem.
Review
This is the way all service companies should act…perfect!
Review
Another great service job by our tech, Blake. Superior quality and workmanship.
Review
The installation was quick and efficient just like Sergio said it would be. He stayed within the time frame that he initially gave me.
