Local Reviews
for Burleson, TX
Our Reviews by City
Great Service
Danny - Burleson, TX 76028
Excellent service, from Alex
Courteous
Michelle - Burleson, TX 76028
The Most Thoughtful Service Tech
Ryan - Burleson, TX 76028
Comfort Experts has never sent us a bad technician, they are always professional and polite. This time, Mike R. was exceptional! He was so thoughtful and considerate of pets and kids, and even took immediate note when there was a sleeping baby to be as quiet as possible. Service technicians for any field are rarely this courteous, so kudos to Mike for going above and beyond. He was also very thorough with the actual service itself, and took the extra time to explain upgrade options upon request, and was never pushy trying to make a commission.
Good service
Mike - Burleson, TX 76028
Very nice and clean Sold us on a maintenance contract
Great and courteous
Scott - Burleson, TX 76028
Excellent Service, awesome price
Michael - Burleson, TX 76028
Ryan thoroughly checked our unit inside and outside and let me see where the problem was with unit opened up.
Ian’s service was excellent. Very happy
James - Burleson, TX 76028
Very detailed testing of system. Fixed the problem. Very happy with his service. And happy with the company’s prompt response.
Everything was great! Parts more expensive than elsewhere. Service is first class though.
Cade - Burleson, TX 76028
Ryan was great! Had it diagnosed and fixed within an hour. Continued afterwards double checking everything and making suggestions. Didn’t try and up sell me on anything, just suggestions. Great Job!!
Excellent service
Thomas - Burleson, TX 76028
Great service great tech. Answered and repaired what was needed
Excellent Service
Dianne - Burleson, TX 76028
Highly recommend this company and Dennis.
Excellent Service
Michele - Burleson, TX 76028
I called at 6pm, Mike arrived by 7pm and resolved my AC issue by 8pm. My house is cooling down in time for a good night’s sleep.
Excellent service!!!
Eugene - Burleson, TX 76028
Excellent service
Rita - Burleson, TX 76028
Ian was here earlier than I thought he would be here. Very professional took care of all that needed to be done. Done in a timely manner. Very much appreciated. Thank you!@
Excellent Professional Service!
Anthony - Burleson, TX 76028
Alec Gibbs was professional and courteous. Explained everything he did when he was done with the work.
Fast
Mecaela - Burleson, TX 76028
Got here in a timely manner. He was nice and finished the job fast
Awesome
Mecaela - Burleson, TX 76028
He was kind, friendly and efficient. Answered all of my questions and got the problem fixed.
Excellent service!
Diane - Burleson, TX 76028
Kellen was so nice and let me know step by step what was going on with my unit. He was on time and they sent me out a notice of who would be arriving with all their information which made me feel very safe. He went above and beyond and I really appreciate you! We will definitely call you again.
Excellent service!
Eugene - Burleson, TX 76028
Found trouble very quick
Arnold - Burleson, TX 76028
Mike came out to our house to find out why our A/C was running all the time. He quickly found a leak and the faulty part. They ordered a new part and temporarily got our a/c running until new part arrives.
Excellent Service!!! Greatly Appreciated!!!
Gina - Burleson, TX 76028
Jhorden, Alex, Alan and Johnny were all Great!!! They all have Great Customer Service and I didn’t feel uncomfortable at all with them being in my home. They were on time, worked extremely hard all day in the heat!!! It was probably well over 150 degrees in our attic and they stayed until the job was completed at around 11:30 pm last night. It was so hot in my house before they came out and now it feels so much better and cooler!!! They were all very thorough and answered all questions that I had, without making me feel like it was a burden to answer my questions. I’m always concerned when people are in my home doing work, that they will have an attitude and make me feel uncomfortable in my own home. That didn’t happen with this group!!! These 4 didn’t have any attitude at all, even after working all day long and well into the night in 100 plus temps. They were all very Polite and Respectful!!! They also worked very well together, no issues. I would highly recommend Comfort Experts and Jhordan, Alex, Alan and Johnny!!! Awesome Team!!! Thank You All for working so hard yesterday!!! 😊
Great Customer Service!!!
Gina - Burleson, TX 76028
Kellen, Robb and Danny were all Great!!! They all have Great Customer Service and I didn’t feel uncomfortable at all. They took great care of me!!! They were all very honest and thorough, answered any and all questions I had, without making me feel like it was a burden to answer my questions. No pressure either. I would highly recommend Comfort Experts and Kellen, Robb and Danny!!! Awesome group of people!!! 😊
Excellent service
Troy - Burleson, TX 76028
Excellent Service! Very informative!
Erin - Burleson, TX 76028
Alec was very helpful in explaining the breakdown of his inspection and things that he felt were concerning to be worked on and gave breakdown of pricing! Also gave clear breakdown of membership that could help me save money!
Great Service Call!
Michelle - Burleson, TX 76028
Great service. I spoke to a friendly and knowledgeable person on the phone and was able to get an appointment right away. The service person arrived right when he said he would. He got right to work and got the check up on the air conditioner done. He was friendly and courteous and explained what he was doing. I'm very happy with this company.
Great service
Cindy - Burleson, TX 76028
Alec G.
During inspection system was working optimal and saw that the filter and condenser coil were dirty so we swapped out the filter and got the coil all cleaned out and system was cooling properly Left customers house with system cooling
Mike S.
Customer said system was not keeping up with thermostat tested components all tested well hooked up gauges sat temp 10 degrees codensation temp 89 leak on indoor coil recommend replacement and charge. Customer said they wanted to charge unit and roll the dice. Advised that there is no guarantee on how long charge would hold it could tomorrow or 6 months down the road. Charged 2 lbs of R-410a system's cooling well blowing 55 from supply vent upon departure. Emailed estimates for repair.
Alec G.
During arrival to customers house customer said he just wanted the condenser cleaned and didn't want me to check out his system and said he keeps up with it and knows the inside unit is all good and just wanted the condenser cleaned Cleaned condenser and let customer knows if he needs any cleanings troubleshooting or anything of the sort to give us a call
Diego M.
Upon arrival system was turned on but outdoor nor indoor were on. Drain safe t switch was triggered. Went ahead and preformed a drain clear under sink. Per customer, Jr said we aren't charging today. Left system in working Condition.
Ryan S.
Failed dual run cap, code l6. Replaced capacitor and system cooling as should.
Ryan S.
Alec G.
During inspection system was working properly and customer did state that her electrical bill was higher then normal and I did find that the condenser coil was pretty compacted so I went ahead and deep cleaned the coil and spoke with the customer about a compressor saver,uv light and air scrubber let her know that these would help cleanliness of the system and also help with easier start ups Customer said she would talk to customer when he gets home and would like the estimate so she could talk with her husband and due research before commiting to anything Left customers house with system cooling
Mike S.
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned outdoor unit. Changed filter.
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Install heat pump 42k horizontal with high efficiency filtration with uv system, duct cleaning and replace return duct
Ian C.
Wired capacitor incorrectly 45 on me
colby.finch@acgenius.com
Recomended system replacement due to age and condition.
Brock S.
1600 square foot of R-11 insulation
Ian C.
System operating efficiently Little build up on blower Coils clean Amp draws acceptable Operating efficiently in both heating and cooling
jose.govea-soto@acgenius.com
Insulated p-trap on the primary drain line and installed UV wrap at the outdoor unit.
Brock S.
Performed tune-up on customer's unit. Poured 1 gallon of water through primary drain line and drain cleared normally. Temperature Delta was normal, blower was dirty, heating worked normally at this time. Amp draws on fan and compressor tested good as well as capacitor within tolerance. Did find that load run amps were somewhat high and recommended a compressor saver. Cleaned off outdoor coil and unit ran normally. Also recommended cleaning the indoor units blower wheel, duct cleaning and pan Treatment. Found no other issues at this time.
Ryan S.
Performed htu, system operating normally, refrigerant levels in range, capacitor in tolerance, amps normal, cleaned condenser, drains clear, customer has low levels of attic insulation around r20, customer wants to upgrade to epa minimum of r30. Scheduled for 9/20/23 after 1. Collect payment upon completion!
Aaron W.
Arrived to customers units low pressure switch tripped causing outdoor unit to lockout ,informed customer of these findings and they elected for me to perform a leak search after throughly performing a leak search I found leak on indoor coil show customer where leak was on the coil and customer wants to do more research and will call back in tomorrow with what they want to don
Kellen M.
2006 Nordyne electric 3.5 tone r22 attic horizontal. Eval determined a direct short to ground on compressor. Discussed with the customer the options available. Advised to have th3 ducting cut down and shortened upon installation of new system. CA appointment set for 9/17/23 @1-3p Disconnect off, breaker off.
Ryan S.
Dead battery in thermostat, replaced and system cooling as should.
Alec G.
Checked systems and everything was working properly and on the two Southside condenser the caps were almost below tolerance so went ahead and got them swapped out before they stopped working Left customers house with system cooling
Mike R.
Today I installed 2 air scrubbers and 2 hard start kits.
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Replace existing zoning system
Zak L.
Arrived for service eval System low on refrigerant due to leaking coil Comfort advisor scheduled for 9/11 6pm with credit check
Zak L.
Arrived for service eval One zone not cooling correctly Support strap for supply plenum has snapped and supply plenum is sagging - tape mastic seal on the underside is come loose and leaking large amount of air into the attic Customer did not approve opening unit due to warranties with the company that did the install Zone system does not appear to have a zone bypass duct - advised customer that this is very likely to cause compressor failure
Diego M.
Upon arrival system was in turned off. Turning system on only indoor came on. Looking at outdoor , coil is really dirty , went ahead and cleaned it. System would not go into high cool. Updated indoor unit communication board. System went into high cool. Left system in working condition. Thank you for choosing comfort experts.
