Local Reviews
for Krum, TX
Our Reviews by City
Great service!
Zach - Krum, TX 76249
Steven was very knowledgeable! Was a great experience! Highly recommend!
5 Stars
Robert - Krum, TX 76249
Kind knowledgeable efficient!
Blake B.
Tech arrived for a warranty tuneup*2. It was cold outside. Upon inspection, the capacitors were within specs. The contactor was in working condition. The Deltas were within range. The main system filter was replaced. The drains were clear and bleach was poured. The bedroom system evaporator coil was very dirty. The drain treatment strips were expired. The system did not appear to have Surge Protection. The customer was informed of recommendations today. He decided to move forward with replacing the drain treatment strips and coil cleaning on the master bedroom system. These actions were performed and photos were taken of the work. #IAQ The systems were functioning upon departure.
Blake B.
Tech arrived at a CTU. It was cold outside Upon inspection, the capacitor was almost out of tolerance and was replaced today. The contactor and fan motor had rust present. The dela was within range. The filter was dirty. There was not replacement available today. The coil and blower area was dirty. There was growth in the system including on the blower motor wiring. The drain system was clear and bleach was poured. There was no inline float switch but there was a wet switch. There was no observed surge protection. The customer was given pricing and information on recommendations. A level 2 duct cleaning is recommended to get the system and ductwork clean. An upgraded Polarized Media Filtration and UV system can help keep the system clean and is highly recommended. The inline drain safety and surge protector can prevent future damages. The customer took notes on the information given on the walkthrough at the end of the call and will speak with her husband about how they would like
Blake B.
Tech arrived to a warranty No Heat. Upon arrival the thermostat showed 50 degrees and was in the off position. The thermostat was switched to heat and the system was evaluated. The control board was flashing with 3 red flashes possibly indicating a pressure switch problem. The pressure switch was bypassed and the system regained functionality. The pressure switch was replaced and the system was tested multiple times. The heating system reached complete ignition each time it was tested. The customer was given information about Duct Cleaning, Media Filtration, Surge Protection, and Electrical Audit benefits. The system was functioning upon departure
Tyler B.
2 heat sequencers and the outdoor breaker were bad, replaced under warranty, system working as it should
Blake B.
Tech arrived at a HTU. Upon inspection the capacitors were within specs. The contactor was in working condition. The surge protector was functioning. The filter was very dirty and replaced. The ductwork and interior of the system was also dirty. The drain line was clear at this time. The drain switch was being bypassed. The heating system was functioning. A level 2 duct cleaning, treatment strip, and UV system is recommended. The customer is aware of the condition and will pass on repairs today. The system was functioning upon departure.
Blake B.
Tech arrived for a HTU*2. Main system- the capacitor was within specs. The contactor was in working condition. The Delta and refrigerant was at acceptable levels. The filters were clean. The blower area and ductwork was dirty. The drain system was clear and bleach was poured. Master bedroom system- the capacitor was within specs. The contactor was in working condition. The Delta and refrigerant was at acceptable levels. The filter was clean. The blower area and ductwork was dirty. The drain system was clear and bleach was poured. There was a hose attached to the drain termination. The dryer vent was a little dirty. The systems did not appear to have Surge Protection. Quotes were given for repairs. The customer was informed that the special pricing is limited for the duct cleaning. Customer may call back at a later time to schedule an appointment. Both systems were functioning upon departure.
Steven S.
Upon arrival for tune up system on and cooling. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Refrigerant pressure good. Inspected indoor unit. Filter needs to be changed. Drain lines clear. Coil clean. Blower shows growth. EM coils working properly. Recommended UV light and cleaning. Customer declined at this time.
Ryan S.
Bedroom system drain line runs outside into garden hose, garden hose was clogged causing safety switch to trip. Cleared hose and system is operating as should, main system operation is normal, cleaned both condensers and changed filters.
riley.hobson@acgenius.com
Upon arrival unit on and cooling. Filter clean. Drain line clear. Growth inside of unit. Inspected outside unit. Refrigerant pressure good. Fan and compressor amp draw within unit specifications. Capacitor out of tolerance. Customer said they would replace it themselves.
Devyn B.
Upon arrival found system running and cooling. Delta drop was within range. Blower motor was operating appropriately. Blower housing shown signs of dirt and debris. Coil looked good and there was no signs of growth or rust. Drain line was clear. Changed air filter. Outdoor unit compressor was operating appropriately. Outdoor motor was operating within FLA. Dual cap was close to being outside of Manufacturers specs. I advised customer of the issue. Contactor look good and refigerant levels were within range and. All other components were within specs and working properly.
Casey D.
Tech arrived for a CTU and no cool. Drain checked and refrigerant was at acceptable levels. Upon inspection, the contactor was severely scorched and the compressor was pulling high amperage. The high amperage appeared to be what had been causing the condenser to shut off. Customer was informed of the benefits behind adding a compressor saver. The contactor was replaced and the system was functioning at the time of departure.
Ryan S.
Found dual run capacitor failed. Replaced capacitor and system is operating as should
Casey D.
Today I performed a thorough evaluation of Mr. Villarreal‘s system Blower capacitor was 1.01 out of range blower wheel had some visual dirt on it and his outside heat pump head correct charge
mark.bennet@acgenius.com
Replaced coil temperature sensor. Everything is operational at this time. Verified proper operation in heat. Checked drainage, filter and cleaned blower wheel. Checked electrical components, connections and amp draws. Checked heat strips. Everything is operational at this time. Thank you for trusting comfort experts for your hvac needs. Your technician today was Greg.
.
Performed htu on gas furnace. System running at arrival. Changed filter, all safeties functional, inducer and blower pulling proper amps, flame sensor and ignitor in good condition, cleaned flame sensor, inducer port, and blower wheel. System running at departure.
Tyler B.
Customers are having high dust levels in the master bedroom, I looked over the duct work and found there to be no damage so I sealed around the 2 supply vents that feed the master bedroom with mastic, let the customer know that if it keeps happening the best thing would probably be an electrostatic filter
Tyler B.
HTU performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitor is testing within manufacturer specifications, I cleaned the condenser coil with a water hose. Indoor unit filter is clean and the primary drain line is clear. Heat strips are pulling proper amperage and all electrical connections are tight. Defrost cycle is functioning properly
Tyler B.
HTUx2 performed today, indoor unit ignition components are functioning properly and the inducer motor is pulling proper amperage.I changed the filter for the customer, drain lines are clear at this time
mark.bennet@acgenius.com
Preformed a CTU for Mr. Cohen today. The indoor unit has had some damage in the past, cst said the last tech that was out here apparently stepped on it and cracked it causing his ceiling to fall in. He stated that he never did call anyone and he has attempted to fix it himself. Photo in tune up form. The p trap is gon and the safety t switch is just stuck in a long pipe that he added. I gave him a quote to fix it but he said he would take care of it. I told him if he changed his mind to call and we could take care of it for him. The blower had biological material built up on it and the fan was dirty too. Cst stated that it has been a rough year and he could not afford to do too much right now. The outdoor unit had two run caps on it. Bother tested within specs. The contactor looked brand new. The condensor was plugged so I rinsed it with a hose.
Dennis C.
Primary electric control, biological growth on evaporator coil, blower wheel , system rejuvenation, system is operating normally at this time, client has sold house. Signed up copper monthly ($20).
