Arrived for eval The thermostat was reading no 24v Ran test and the board is out Related information to customer Customer would like to have comfort advisor for a new indoor unit only Comfort advisor appointment for 07/19/24 10-12

Est fot water heater in attic 50 gallon nat Gas

Air conditioning repair for a residential homeowner. Inspected the A/C unit and found the condenser fan was failing. The condenser fan was replaced to resolve the issue for the customer. The customer was thankful for the service.

They are very interested in a generac and solar so we need a sales rep on Monday the 15th afternoon to talk to them about details. they have natural gas and would also be interested in a battery system for the solar There panel looked great they have gfci's where needed I did answer a couple basic generator question but will leave the rest to the sales rep

Descaled both tankless water heaters located in attic. Flushed lines after descale and made sure hot water was getting to all fixtures.

Arrived for evaluation Replaced filter, cleared drain, and installed compressor saver kit Warranty leak search and repair System left on cool at exit

On arrival system was off. I turned the system on and it had a 2 subcool and a 40 superheat. I found the leak in the condenser coil. I recommended speaking to a comfort advisor about replacement due to the age of the equipment and the cost of repairs. I left the condenser disconnected to prevent further damage to the compressor.

Arrived for eval Cut screws down so the cap can go on System running before I left

Qiote

Arrived at eval Customer stated that the system has been coming on and off I ran test and found out that the motor is pulling over the max amps Related information to customer that because it over the max the fan can do that. It will probably go out soon and I recommended changing it out. Customer wants to wait and see how much they can get out of it

Arrived at eval Customer stated that one of the upstairs thermostat was not working with the WiFi. Checked and confirmed and warranty out the nest thermostat and put in a order for a new one Will come back and do job once thermostat is in.

Arrived for eval Drain line was clogged and relayed information to customer Drain and clear the lines Tested the lines and it was good System running before we left

On arrival main system was off, once I replaced capicator under warranty system resumed running and cooling. Added a compressor saver kit to the smaller system with customers permission. When I left system running and cooling.

For this evaluation I show up to the customer's home and you stated the upstairs unit was only blowing hot air. When I got to the condenser this unit had two capacitors one for the high side and one for the low side. The high side compressor capacitor was out of tolerance, and the low side was more than 50% out of tolerance. I replaced the high side and the system started up and was cooling. I did tell the customer that there is a likelihood the capacitor for the low side will fail due to how out of tolerance it was.

Quote

Performed plumbing inspection and made some recommendations for home. Customer will talk to husband about getting some of the items recommended taken care of.

On arrival upstairs system was not cooling. I found the drain lines clogged. Once I cleared the drain lines I tested them thoroughly and they were flowing as intended. Both systems cooling as I left. Customer has a 25 by 16 by 4 filter.

On arrival upstairs system was running but not cooling. Found the dual run capicator reading 3.5 out of 40. After replacing it I found that the upstairs compressor was on the line of overamping on start up and the downstairs unit was overamping on start up. After adding compressor saver kits to both systems they were no longer overamping on start up. When I left both systems were running and cooling. Thanks for choosing comfort experts and have a great day!

On arrival system was off. I turned the system on and began my evaluation at the outdoor unit. I found a subcool of 8 and a superheat of 15 well within the design pressures. Compressor, fan, hard start kit and capicator passed all electrical testing. Moved to indoor unit and found the primary drain line clogged. I cleared it and tested functionality and it drained with no issues. When I left system was running and cooling

This is a 2 ton r22 system with very low system pressure. The home onwer has had many companies come out to give him a price on Evap and condensor replacement. He's already replaced a 5ton complete system. Prices on replacement are not cheap he currently has home warrenty which is capable of making a repair and should honor there agreements. The system could be repaired by identifying the leak and brazing it closed or replacing what is leaking under home onwer warrenty. The home owner has gathered as much information about fixing these issue between us and other companies. He's also made it clear he's not making any repairs thruogh us or anyone due to prices. The system is freezing up and will only cause more issues and this is something he understands as well.

Arrived onsite customer had a main line stoppage of sewer system. Went ahead and blew line out with blow bag to clear the line. Tested after repair was made everything working properly.

Arrived for service Eval Fuse blown on zone board Replaced with the spare System working fine now Added panel surge protector and 2 unit surge protectors. Will return on Tuesday for the last unit surge protector