Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Santo AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Santo home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Santo AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Santo AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Santo families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Santo, TX
Rated 4.8 out of 5 stars based on 6 customer reviews
When technician arrived he asked the homeowner if there are any troubles and was told everything is working good. The outdoor unit was pretty dirty and full of leaves so I removed the top and removed the leaves and washed outdoor unit. Then checked volts, amps, temperature splits, refrigerant pressures including superheat and subcool, capacitor, and contactor, also checked the blower wheel, filter, and duct pressures. Everything is working ok at this time, I told the homeowner filter is not horrible but should be replaced before next maintenance.
Upon arrival technician checked air handler where technician found that the filter they are using is too restrictive on the system technician is highly recommending them to use a fiberglass one and changing it out monthly technician is recommending IAQ in an antimicrobial pant treatment to help with any biological growth from happening as well as any buildup on the drains
Customer wanted estimate for replacing old rinnai tankless water with new navien unit.
Santo, TX 76472
Tyler L.
I have looked at the gfcis causing some issues the one in the kitchen had just tripped the breaker so I turned that one back on and the one outside wasn't showing any signs of degration and was only a few month old
Santo, TX 76472
Justin P.
Upon arrival system was off, turned system on and outdoor came on but indoor would not. During evaluation reset breakers and started system, blower came on and off as should multiple times. Checked components on Heatpump and found auxiliary motor starter had failed also found disconnect was broken. Recommended replacement of safety disconnect and auxiliary motor starter. Customer declined safety disconnect but wanted to replace auxiliary motor starter. Left system in heat mode
11/27/24 Installed new gas service and repiped 4 drops. All new plumbing held test. Turned gas on and lit all pilots and tested furnace. Customer has heat and hot water for the holiday. Will need to go back on Friday to button up a few minor details. Will also need to schedule an electrician to bond the system
Santo, TX 76472
Justin P.
We will cut out bad pipe and fittings and replace. After repair, pressure test is still showing a leak. I am not able to turn gas back on at this time. Estimates given for new service line and 4 drop repipe. This job is financed We will Trench from meter to corner of home. After excavation we will install new 1"poly gas service with stop and union at house and run new csst gas lines to all gas appliances with new stops and supplies. New gas system will be bonded electrically as per code. All new work will be tested and installed as per code
Santo, TX 76472
Mark D.
Customer requests a plumber to come out to perform a pressure test on the gas line. Heating tune up performed today on an Amana gas furnace with straight cool condenser. PSC blower motor and capacitor are acceptable. Blower wheel and evaporator coil are slightly dirty. Attic is very low on insulation. Furnace safeties and functions are working properly. Technician smelled the odor of gas outside by the condenser. Technician turned off the furnace and the gas water heater pilot and watched the meter to determine there is a slow leak somewhere in the system. Requesting a plumber to come out and perform a pressure test on the gas line. Gas was turned off at the meter before departure.
Santo, TX 76472
Mark D.
When the indoor control board was replaced it was connected incorrectly on the low voltage causing the air conditioner to come one every time the blower would come on. Corrected the issue and performed function check. System is operating properly in air conditioning, heating, and fan. Recall on me.
Santo, TX 76472
Mark D.
Changed out furnace control board. While performing a function check found the PSC blower motor to be overheating and over amping. Replaced 1/2hp, 115v, 1075rpm blower motor and 10mfd capacitor under warranty. System running in cool upon departure.
Santo, TX 76472
Mark D.
While system is running the blower will turn off and on intermittently. Losing high voltage power coming out of the control board. Ordering a new control board under P&L warranty.
Toilet and kitchen faucet was low pressure due to break on main line flooding system with debris Install new angle stop under kitchen sink and cleared kitchen faucet cartridge of debris No warranty on cartridge clearing. Recommend new cartridge for full pressure Installed new fill valve and supply line in hall bath
PLEASE SCHEDULE WORK FOR THURSDAY 10/3 FIRST APPOINTMENT. BE ALL DAY. 7 bubble covers. 1 2 gangcbubble cover. 8 WP gfcis. 1 wp receptacle. 50' 3/4" pvc. 2 3/4 LBs. 3 90s. Straps. 2 gang bell box with 3/4 kos. Homeline 120. Roll of 12-2. 2- 1/2 inch minis. Customer 2404.70.
Quoted a level 1 through 5 60k gas horizontal for $10,370 – $27,288 Gave 5% discount on levels 1 and 2. Gave 10% discount on levels 3, 4 and 5 Also Quoted a ultra high efficiency filtration system with UV light for $2,365
Santo, TX 76472
Ian C.
Hammer arrestors installed and checked to insure lines quit bouncing Changed shut off valve, insured no leaks. Water is on and no leaks
