Allen AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Allen home? If you answer “no” to this question it is time to have your unit inspected. Call us today at 817-341-5149 to schedule your inspection!
Allen AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Allen AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Allen families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at 817-341-5149 !
Local Reviews
for Allen, TX
Our Reviews by City
Best Inspection
Damon - Allen, TX 75002
Blake did the best inspection of my AC units. No other person ever did a better job. He explained ever issue and non- issue.
Helpful technicians
Michael - Allen, TX 75002
My daughter Regina was trying to get her hot water heater fixed and mark and Javier left
Great Service
Keith - Allen, TX 75002
Casey is very professional. He explained what he would be doing at the beginning of the service and then explained what he did when the service was completed. He answered all my questions. We have always had great service with Comfort Experts.
Great service
Joyce - Allen, TX 75013
Abysmal Scheduling & Order System
Michael - Allen, TX 75002
HVAC Technician rates Five (5) Stars; Call Center Systemics are abysmal
Response from Comfort Experts Inc.:
Hi Michael, thank you for bringing this to our attention. Our Customer Care team will be in contact with you.
Freon Anyone
Don - Allen, TX 75002
This was a system check on two units - one for the upstairs rooms and one for the downstairs rooms. The checks of the indoor half of each system were rapid and professionally performed. One difference from prior checks was reading the temperature of the conditioned air as it exited the evaporator and fan unit by inserting a temperature probe into the main duct. One system had air 20 degrees cooler than the ambient air in the house, the other system had was 14 degrees cooler. The outside systems (compressors) were then checked. The main checks seemed to be the status of the start capacitor and hosing down the coils. What seemed to be missing was a check of the freon pressures. The explanation was that the temperature drops on the inside units indicated adequate performance. I would have thought that the unit with only the 14 degree drop probably would indicate some issue with freon pressure or levels in the unit. I believe this is the first system check-up that has been performed on any of my heat pump units that did not include freon tests. I reserve judgement on how I well the checks indicate system health until next year. Don Shurtz
Great Service
Keith - Allen, TX 75002
The field tech was cordial and professional. Ryan explained what he would be doing and answered any questions asked. The. seven hour window for service time is excessive. We have been platinum members for roughly ten years. A four hour window is what we previously had.
HVAC service
George - Allen, TX 75013
We've been using Comfort Experts for years. Good service and responsive.
Thank you for fixing the problem
James - Allen, TX 75002
Jordan did a great job determining what the issue was with our ac unit, and replacing what needed to be placed quickly. We appreciated that we were not charged an additional service fee, since someone had just come out to service our unit 2 1/2 weeks ago.
Dennis C.
10 year old Goodman gas system: filter extremely dirty, build up on blower wheel, condenser coil extremely dirty. System is operating normally at this time. Replaced filter provided and cleaned condenser coil.
Blake B.
Tech arrived at a Free rent house Lennox system inspection. The capacitor was out of tolerance. The refrigerant was within range. The system did not appear to have Surge Protection. The filter was dirty. The secondary drain pan was full. The primary drain was clogged. The Delta was low. There was no drain safety present. The customer was emailed recommendations. The customer is having another company come out tomorrow and will compare estimates. He is aware that there may be a service fee if we make another trip. The system was functioning upon departure.
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Drain lines are clear. Blower is clean. Coil is clean. Changed filters. Looking at the outdoor unit all electrical connections and components are good. Capacitor is out of tolerance on fan side. Client decided to wait on. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned unit inside out. Left system in working condition.
Jeffrey B.
Arrived at location and spoke with home owner. Inspected indoor unit. Electrical connections tight. Blower wheel clean. Capacitor in spec. Coil clean and in good condition. Filter changed. Inspected outdoor unit. Electrical connections tight. Fan and compressor amp draw good. Refrigerant charge good. Coil clean and in good condition. Capacitor out of spec. Replaced under warranty. Recommended more frequent filter changes, as well as addition of surge protection with either unit or home panel surge protector.
Zak L.
Arrived for STU #solar 2 year old goodman straight cool Replace filter Drains clear Coil and blower clean Installed water safety Washed condenser coil Capacitors are fine Amp draws to both motors are fine Left in cooling at exit
Blake B.
Tech arrived at a membership service call. Upon arrival the customer mentioned that he had tried to unclog the drain but water was still coming out of the second line termination. The drain was tested at the P-trap and was clear from this point on. The clog appeared to be from the unit to the trap. This area was cut and cleared. A treatment strip was installed to help keep the drain line clean. The drain system was tested and the water was moving through the primary line and not the secondary.
Mike S.
Arrived on site greeted cx thanked them for continued membership and business. Moved to outdoor units downstairs unit first tested all components all measured within ratings and specs. Refrigerant and pressure were reading 32psi sat temp -11 degrees R410a. Moved to upstairs outdoor unit tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned both outdoor units. Moved to indoor downstairs unit tested all components all measured within ratings and specs. Blower wheel has buildup recommend cleaning. Evaporator and drain are clean and clear at this time. Moved to indoor upstairs unit tested all components all measured within ratings and specs. Blower wheel has buildup recommend cleaning. Coil and drain are clean and clear at this time. Advised the cx to test for leak on downstairs unit he would need to pressurize the system to gain an accurate reading cx agreed. Charged with 2 lbs of R-410a allowed brief period of time for circulation p
Craig B.
And to house for cooling tune up on one gas furnace, checked indoor unit in heating, filter is clean, evaporator coil looks good, blower is dusty, recommended blower clean, flame sensor and ignitor operational. Drain lines ok, slight buildup in one drain line, recommended pan treatment, electrical connections stable, no biological growth in unit, recommend uv system to keep it sterilized. Unit is functioning properly in heating went to outdoor condensor and checked it in cooling. Fan amps normal, compressor savor is out, recommend replacement, compressor amps good, cleaned condensor coil, capacitor within tolerance, unit is functioning properly in cooling.
Steven S.
Upon arrival for service 75 gal natural gas water heater leaking out of bottom. Gas shut off but water still running. Shut off water for customers. Drain pan not damaged. Water lines heavily corroded. Pressure relief vale good. Gas line needs a drip leg. Left water off at departure. Informed customer of options on tanked and tankless water heaters.
Blake B.
Tech arrived for a AHC*2. Upstairs system- the capacitors were within specs. The contactor was audibly buzzing. The defrost board was not properly secured. There was no observed surge protection. The disconnect is a pull type disconnect. The filter was relatively clean. The blower area was very dirty. The furnace/aux heat appeared to be improperly wired and was not functioning. The flame sensor was scorched. The coil was dirty and rusted. The Delta was within range. There was no drain safety. Downstairs system- 2 of the 3 capacitors were out of tolerance. The contactor was scorched. There was no observed surge protection. There was a pull type disconnect. The filter was relatively clean. The blower area was dirty. The blower capacitor was out of tolerance. The furnace/auxiliary heat reached complete ignition. The flame sensor was scorched. The coil was dirty and rusted. There was growth in the coil area. The Delta was within range. There was no drain safety. The customer was info
Jhorden P.
4/10/23 Jhorden P- Replaced transformer under warranty and A/C works fine.
Gavin V.
Checked both inside and outside Goodman's. Amp draws and capacitor tolerances are in range. Electrical connections are sound. Coils are doing well. Cleaned outside coil. Blower is good. Replaced customer supplied filter. System left in working order
Jhorden P.
Seer 2 36 hz heat pump with high efficiency filtration keeping current UV System
Matt B.
3/17/23 upon arrival found blower running in high speed. The reason being is the thermostat was shorted out and telling the blower to always run. The g wire which controls the blower was always being called for. Replaced defective thermostat under P&L warranty. Blower runs at low speeds when calling for g and runs at higher speeds in heating and cooling mode. System left cooling and heating with no further issues
Blake B.
Tech arrived for a CTU warranty. It was cold outside. There was a ride along employee present. Upon inspection, the duel run capacitor was within specs. The contactor was in working condition. The system did not appear to have Surge Protection. The condenser coils were hosed off to assist with air flow across the coils. The filter was dirty and replaced. The blower capacitor was extremely close to being out of tolerance and was replaced. There was a wet switch but no inline drain safety. The UV system was not functioning. The customer was informed of recommendations today. The customer decided to move forward with repairs today. The blower motor capacitor and UV system, and UV bulb was replaced today. A unit surge protector and an inline drain float switch was installed today. All installed items were tested and functional. The system was functioning upon departure.
Dennis C.
Build up on blower wheel, duct cleaning, evaporator coil known leak, low refrigerate, system upgrade do to age condition and efficiency. Comfort advisor 2-4-2-23 10-12.
Steven S.
Upon arrival for tune up system on and cooling. Customer states they were interested in replacement of condenser fan motor. Inspected indoor unit. Inducer motor amp draw within unit specifications. Flame sensor and ignitor clean. Blower capacitor out of tolerance. Dust buildup in blower. Coil clean. Drain line clear. Recommended replacement of blower capacitor. Customer agreed. Replaced condenser fan motor and blower capacitor. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Refrigerant pressure good.
Blake B.
Tech arrived for a service call/STU*2. It was 20 degrees outside. Front system- upon arrival the thermostat showed 55 degrees and the supply temperature was 55 degrees. The system was evaluated and there was a contactor for the heat strips that was disconnected. The wire was replaced and the heating system regained functionality with supply air over 100 degrees. There were 2 filters on the system and both were dirty. The one at the unit was replaced and the hallway filter was removed. The capacitor was within specs. The contactor was in working condition. The UV system was not functioning. The bulb was replaced and working. Back system- the filter was dirty and was being damaged by the UV system. The UV system was moved and the filter was replaced. The heating system was functioning. The capacitor was within specs. The contactor was scorched. There was rusting present on the fan motor. There did not appear to be surge protection present. The systems were functioning upon departur
Mark W.
When we arrived to job the gas was off to the water heater and the supply line was not hooked up to water heater. Customer told us she had had another plumber out who couldn’t fix. Customer only has a part do you left on her water heater. This water heater has no warranty
Blake B.
Tech arrived at a STU. Upon inspection, the capacitor was within specs. The contactorless board indicated normal function. The system did not appear to have Surge Protection. The filter was a little dirty and was not changed the system was relatively clean. The drain was clear and bleach was poured. The heating system reached complete ignition. The Delta was within range. The UV system was not functioning. Quotes were given for a UV bulb replacement and a Surge Protector. Pricing was based on the presence of a Copper Membership. The tech was given information that the customer was due for membership renewal. The customer decided to go with the Copper Membership so that he could maintain the parts and labor warranty on the system. The customer will call the office tomorrow to see if he can maintain the warranties while holding a Brass membership. The customer is aware that the information is on the contract. The system was functioning upon departure.
riley.hobson@acgenius.com
Upon arrival checked indoor unit for heating and cooling functionality and it ran without issue. Filter was still spotless so we didn't change it this time. Humidifier pad and UV bulb were provided by customer and both were replaced. Outdoor unit ran well but was a bit dirty so I cleaned it. Refrigerant was fine as well as the capacitor readings, fan amps, and compressor amps were all within specs. Left customer in heating with a 20⁰ delta.
Blake B.
Tech arrived at a STU* 2. Downstairs system-the capacitor was within specs. The contactor was in working condition. The Delta was within range. The filter was clean. The drain system was clear and bleach was poured. The heating system was functioning and reached complete ignition. Upstairs system-the capacitor was within specs. The contactor was in working condition. The Delta was within range. The disconnect is a pull type disconnect. These disconnects can be problematic. The filter was dirty and replaced. The drain system was clear and bleach was poured. The heating system was functioning and reached complete ignition. Both systems were functioning upon departure.
Tyler B.
STU performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitor to testing within manufacturer specifications, indoor unit filter is clean, the primary drain line is draining very slowly recommended clearing, customer is going to attempt to clear it himself. Ignition components are functioning properly, outdoor unit pulling over LRA and the return is very dusty, recommended compressor saver and duct cleaning. Customer going to think about it
Tyler B.
STU performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitor to testing within manufacturer specifications, indoor unit filter is clean, the primary drain line is draining very slowly recommended clearing, customer is going to attempt to clear it himself. Ignition components are functioning properly, outdoor unit pulling over LRA and the return is very dusty, recommended compressor saver and duct cleaning. Customer going to think about it
Tyler B.
STU performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitor to testing within manufacturer specifications, indoor unit filter is clean, the primary drain line is draining very slowly recommended clearing, customer is going to attempt to clear it himself. Ignition components are functioning properly, outdoor unit pulling over LRA and the return is very dusty, recommended compressor saver and duct cleaning. Customer going to think about it
