Local Reviews
for Mineral Wells, TX
Our Reviews by City
Great service!!
Steven - Mineral Wells, TX 76067
Jeff was very professional and courteous.
Very fast response time
Andrea - Mineral Wells, TX 76067
Wyatt was very nice and professional. Got my ac back on very fast.
Amazing service
Donna - Mineral Wells, TX 76067
Mark did a fantastic job! He is a genius! Totally satisfied with everything that they did. Javier was great too… super nice guy. Thanks so much for taking care of me!
Great Service
Gwen - Mineral Wells, TX 76067
This Company is the best of all! 2 Mark's, Riley, Jose and Daniel..best crew ever! Knowledge, efficiency, friendly, awesome customer service. They each took the time to explain what I needed and I'm a senior who doesn't understand very well. I highly recommend Company for any HVAC service you might need. Tell them Gwen told you to call...you'll be happy you did..thanks, guys..
Great service an very kind
JW - Mineral Wells, TX 76067
Both Marks did a great job they discussed a service plan to clean our unit a make it last longer a yearly service plan my wife enjoyed their work made unit work again. Thanks JW
Great Service
Raymond - Mineral Wells, TX 76067
Great service
Charlotte - Mineral Wells, TX 76067
Zach did a great job in our shower. It was a problem job and he stuck with it till it was right. Very professional and great service.
Great service, awesome catch of multiple gas leaks!
Jeffrey - Mineral Wells, TX 76067
So thankful for Mark and Zach, who checked our gas line and discovered multiple leaks.
Absolutely great service!
Denise - Mineral Wells, TX 76067
The techs were so very professional, friendly, and explained what they needed to do. Kellen was thorough with the information about my air conditioner/heating unit. He seems very knowledgeable about his job.
Great service
Todd - Mineral Wells, TX 76067
Very professional and great service
Steven - Mineral Wells, TX 76067
Great
Lorraine - Mineral Wells, TX 76067
Joel did a great job. I appreciate your service as well as Joel's.thank you
Good service
Royce - Mineral Wells, TX 76067
Super nice guys that helped me with what I needed and more
Shawn - Mineral Wells, TX 76067
Found out that what was wrong wasn’t what I thought at all. There for hvac, looked at fridge and electrical. Very helpful.
Great service & super friendly.
Analisia - Mineral Wells, TX 76067
Ryan took very good care of us. He was friendly, knowledgeable, and efficient.
Great Service
Raymond - Mineral Wells, TX 76067
Simon was very professional and done a great service
AC maintenance
Keith - Mineral Wells, TX 76067
Great Service!
Yuridia - Mineral Wells, TX 76067
Great, professional people and fast service, Jordan was out to fix my AC unit and did an excellent job, unit was up and running the same night and everyone I spoke when with was very polite and profesional. Very knowledgeable of every aspect. I would definitely recommend Comfort Experts to anyone. They are top notch.”
Very knowledgeable, great price!
Melinda - Mineral Wells, TX 76067
Casey answered all our questions, was very detailed in explaining his findings, and made us feel like we are ready to take on winter!
Great
Jesse - Mineral Wells, TX 76067
Response from Comfort Experts Inc.:
Thank you Jesse!
Great service and very friendly and kind.
Denise - Mineral Wells, TX 76067
The heater fan has been going on randomly for months. My system is 14 years old. I knew in my heart that to repair it and do clean out would be a problem since it will cost $2000; or more; plus something else could go wrong/ break. Phillip told me that he would do some estimates/ideas of my options. He went to his work vehicle and looked at the “picture”. He came back and discussed with me the options available. I pretty much knew when he said the control board for the heating system was the diagnostic result, that replacement be expensive. I then knew in my mind that I will need a new system installed.. So a representative is coming in a couple of hours.. I feel the team and the effort and the service will be of great benefit to me and my house and all that visit me in my home.
Response from Comfort Experts Inc.:
Thank you Denise! We are happy that we could provide you with a set of options for you to make the best decision in repairing or replacing your ac system.
Great Service
Raymond - Mineral Wells, TX 76067
Jordon was very courteous and knowledgeable. Done a great service
Response from Comfort Experts Inc.:
We are pleased to hear that Jordan was able to repair your ac system. Thank you Raymond.
Great job. Well done
Charlene - Mineral Wells, TX 76067
I will continue to use Hobson
Response from Comfort Experts Inc.:
We are so very grateful for that, thank you!
Wonderful customer service
Charlene - Mineral Wells, TX 76067
Mark & his partner were awesome
Response from Comfort Experts Inc.:
Thank you!
Awesome service
Charlene - Mineral Wells, TX 76067
I love this company
Response from Comfort Experts Inc.:
Thank you Charlene!! We appreciate this!
Wyatt C.
On arrival system was functional, tightened electrical connections, checked blower , checked outdoor and indoor unit everything was operating properly. Customer said that the outdoor was on but indoor was not could not get the system to replicate and everything was functioning on departure.
Mark D.
Upon arrival to the customers house indoor unit was on but not outdoor unit EVAP coil was clean Blower was good Electrical connections good Filter was just changed Drain line cleared Delta T 17 Both units replaced back in 03 Lenniex gas furnace Fan motor good Coils clean Cap within tolerance Electrical connections good Contactor was stuck in Swapped out with a new one and unit started right up Talked to customer letting her know what the situation was and that we fixed it Customer also requested for a hard copy of her receipt to be mailed to her address.
Jeffrey B.
Arrived at location and spoke with home owner. Inspected indoor unit. Electrical connections tight. Blower wheel clean. Coil clean and in good condition. Temperature delta within acceptable range. Filter changed. Flood detector in place and active. Drain clear. Inspected outdoor unit. Electrical connections tight. Capacitor in spec. Coil in good condition. Refigerant charge good. Fan and compressor Amp draw good. Recommended surge protection. Home owner agreed to unit surge protection. Unit surge protection installed and active.
Adam J.
Home owner called us because wet switch was going off. Checked vent and notice water coming from the wood under the unit. Opened the closet door and notice air was flowing from the cracks because it wasn't sealed. Sealed all exposed cracks and now no water is building on the data plate of the closet unit.
Wyatt C.
On arrival Evaporator coil was frozen , checked charge , checked filter , checked blower and the filter was heavily impacted not allowing air to move across the coil. Defrosted the coil checked charge again and it was at 8 subcooling. Defrost coil
Jhorden P.
balance paid
Mark W.
got room size and drawing for room will need to get a total cfm and see what we can do
javier.falcon@acgenius.com
Stoppage Cleared using small snake
Mike S.
Indoor unit clean and operating well Blower wheel and motor clean and operating efficiently Capacitor within range Compressor operating efficiently Fan blades and motor clean and operating efficiently Primary electrical controls acceptable Uv bulb replaced
Mike S.
System not operating upon arrival Low voltage system needs to be rewired Blower wheel and motor needs cleaning Dual run capacitor out of manufacturer range Condensation drain pan holding water Condensation drain not operating properly needs repairs Indoor coil needs cleaning Vapor line not insulated
Mike S.
Indoor unit operating efficiently, Blower motor clean and operating Indoor coil clean and operating efficiently All electrical exceptional Compressor operating efficiently, Compressor saver installed Fan motor operating efficiently Coil cleaned, condenser Waxed Drain is clear, poured a gallon down
Mike S.
Performed ahc, system operation is normal, refrigerant levels in range, capacitor in tolerance, amps normal, cleaned condenser, changed filter. 12 year old trane heatpump. Airhandler is covered in biological growth, blower motor dirty, evaporator coil is rusted and corroded, condenser fan motor has play in the bearings, primary drainline is not equipped with overflow protection, needs overflow switch to protect home from water damage. Due to systems age, condition recommend refurbishment or replacement. Customer signed up on titanium membership.
Cody J.
Completed a CTU on package unit R22 Changed customer provided air filter Reattached the insulation on the blower wheel door panel with super 90 spray adhesive. Upon arrival, the insulation was incased around the blower causing air restriction. Blower, blower wheel and squirrel cage ok. Indoor coil showed previous growth on fins and slightly dirty. Electrical connections on indoor side breakers showed signs of being exposed to the outdoor elements but functional. Refer to pictures. Indoor side delta T numbers were 17 degrees in cooling. Refrigerant levels appeared to be on the higher end but saturation temps ok. Fan amps ok. Comp amps ok. Capacitor with in specs. Outdoor fan motor working. Outdoor fan blade ok. Outdoor unit was washed and cleaned.
javier.falcon@acgenius.com
4/11/23 Will return with Mark W 4/26/23 Made estimate and will have to call customer he isn't home
Cody J.
Arrive on site to complete an evaluation call. Upon arrival, found the nest thermostat sending error code E79 on screen representing a non common wire detected. After briefly chatting with customer on how the system was running before the error code, I removed power to the thermostat to clear codes and then reapplied power to the thermostat. Codes were cleared, unit came on it functioning as it should. Customer was happy. Payment was collected.
Mark W.
Gas line PSI test will leave gage on line till Monday afternoon need to return Monday to get my gage. It is pressure up 15PSI.
Adam J.
Completed my thorough inspection, the components in the indoor unit are all functional and all safetys checked. The outdoor unit would benefit with a compressor saver, it'll lower the starting amps and help your compressor start. I would also advice a membership to provide a discounted price for all future products.
tyler.lawyer@acgenius.com
04/20/23 Tyler L completed etu fixed a gfci with open ground
Mark W.
Repair main water to upstairs
Wyatt C.
Indoor coil and blower motor clean and operating efficiently Drain was clear and draining properly Heat strips are within manufacturer range Filter changed Outdoor coil cleaned Outdoor unit waxed
javier.falcon@acgenius.com
Evaluated will return to repair main water to upstairs
Wyatt C.
2021 Amana Gas Furnace Checked the heating elements they were acceptable Electrical connections were acceptable Blower motor and wheel were acceptable Evaporator coil was acceptable UV bulb needs to be replaced Drain was clear and draining poured a gallon of water down Changed the filter for customer Door safety and ignition safties were functional 2021 Amana Straight Cool Dual Capacitor was within manufacturer range Electrical connections were acceptable Refrigerant levels were low Fan blades and motor were acceptable Washed the unit from inside out Waxed the top of the unit Condenser coil was acceptable Tightened shrader valves If the system has more problems mark W and Wyatt to come back only
Wyatt C.
9 vents level 1 duct cleaning Wednesday May 3rd 2023
Cody J.
Very old system showing signs of age Checked air flow Refrigerant levels of Indoor coil is leaking as according to sniffer Drain lines are not plumb to specs needed 4_2 Customer has appointment set with comfort advising for 4/12/23 Indoor and outdoor fan motors are newer System is running
Cody J.
Customer wants to meet with a confront advisor tomorrow 4/11/23 I talked Rob G and have the appointment setup. Waiting for dispatch to send the info so I can sent to Rob I leaked sniffed the unit and it was leaking on the indoor coil Super heat high, subcool very low, low compressor amp draw, low fan amp dry, obvious signs of rust and in primary drain
