Glen Rose, TX - Comfort Experts Inc.

Local Reviews
for Glen Rose, TX

Comfort Experts Inc. Rated 4.6 out of 5 stars based on 10 customer reviews

Excellent service

Bruce - Glen Rose, TX 76043
163 days ago

Review of Comfort Experts Inc.

Been a customer for years

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Ember - Glen Rose, TX 76043
279 days ago

Review of Comfort Experts Inc.

Overall Experience 5 / 5

Quality

Price

Convenience

Excellent Service

Don - Glen Rose, TX 76043
369 days ago

Review of Comfort Experts Inc.

Excellent young men. Beyond professional. Provided helpful information.

Overall Experience 5 / 5

Quality

Price

Convenience

DO NOT RECOMMEND

Rhiannon - Glen Rose, TX 76043
568 days ago

Review of Comfort Experts Inc.

The technician was very nice but was only interested in selling me a new unit. I’ve worked for hvac companies for 13 years. I’ve worked for a company that had similar training in scare tactics and manipulation to sell units. They offer a low “service call” rate to get in so they can make money off unneeded repairs or installing a new unit. He told me I’d be needing upwards of $3000 in repairs (my units is 11yrs old). Had a smaller company come out and all I needed was to have my condenser washed out. The cottonwood was caked on so thick you couldn’t see through but the technician for this company didn’t even mention washing it out. Unit is working great since I called someone else out and it only cost me $200 (and that was for a maintenance plan so I still have services coming at no extra cost). Was told I needed a new condenser fan motor (among other repairs), but when smaller company came out he informed me my motor was only about 1 year old! They will offer you great warranty if you are wanting to replace your unit, but if you’re looking to simply repair, I do not recommend calling,

Response from Comfort Experts Inc.:

Hi Rhiannon, it is troubling to learn of this situation. This is definitely not the experience we strive to provide and we would like the chance to have your issues reviewed. We never intend to inconvenience our customers or provide them less than superlative customer service. We have forwarded this to our management team.

Overall Experience 1 / 5

Quality

Price

Convenience

Good guy

Darren - Glen Rose, TX 76043
574 days ago

Review of Comfort Experts Inc.

Response from Comfort Experts Inc.:

Thank you for trusting us to get the job done. Your 5-star review and gratitude mean a lot to us!

Overall Experience 5 / 5

Quality

Price

Convenience

Great service

Bruce - Glen Rose, TX 76043
705 days ago

Review of Comfort Experts Inc.

Very friendly

Overall Experience 5 / 5

Quality

Price

Convenience

Great service very professional and knowledgeable

Gracie - Glen Rose, TX 76043
732 days ago

Review of Comfort Experts Inc.

Very friendly and comfortable for me to ask ques.

Overall Experience 5 / 5

Quality

Price

Convenience

Great service with good customer setvice

Billie - Glen Rose, TX 76043
1889 days ago

Review of Comfort Experts Inc.

Brian was awesome at getting our heat fixed and was very polite and great customer service.

Overall Experience 5 / 5

Quality

Price

Convenience

Quick, friendly, and efficient

Trish - Glen Rose, TX 76043
1914 days ago

Review of Comfort Experts Inc.

My technician arrived timely and worked quickly to tune up my ac/heating unit.

Overall Experience 5 / 5

Quality

Price

Convenience

Excellent Service

Robbin - Glen Rose, TX 76043
3365 days ago

Review of Comfort Experts Inc.

Overall Experience 5 / 5

Quality

Price

Convenience

19 days ago

Mark W.

Try to find such a tank on to mobile homes located one and partly located the other we'll have to come back with the camera and there will be charges for the camera not a service fee. Customer will call if she can't be here

Near County Rd 2007, Glen Rose, TX 76043

69 days ago

Wyatt C.

Customer wanted to make sure the heater was functional after installing a new gas stove. Cycled the system on and off 3 times and it functioned properly

Near State Hwy 144, Glen Rose, TX 76043

99 days ago

Joel B.

Did a HTU on 8 year old Goodman system,checked capacitor found dual run capacitor was weak replaced under P&L WARRANTY, checked filter, drain is good, recommended a uv light, drain pan strip,checked flame sensor and ignitor, checked inducer motor, checked pressure switch, checked safety switches D

Near State Hwy 144, Glen Rose, TX 76043

103 days ago

Mark D.

Called to no heat. Customer was aware that there was no refrigerant in unit last summer. Opened up unit to check heat strips and discovered unit had no heat strips. Owner said there used to be a gas furnace but it was taken out.

Near Co Rd 320, Glen Rose, TX 76043

114 days ago

Brian H.

Women's dressing room unit rewired heating to the heat strip kit. Office unit removed heating kit so we can rebuild

Near Texas Dr, Glen Rose, TX 76043

130 days ago

Dennis C.

Reset breaker, system heated from 57 to 61.

Near Texas Dr, Glen Rose, TX 76043

132 days ago

J H.

Customer has a broke down Trane 4 Ton HP. The house requires a five ton. Customer was a credit reject with and without her roommate. Sent quote anyway.

Near Ross Ave, Glen Rose, TX 76043

157 days ago

Zach J.

Customer stated her toilet was leaking. upon assessment I found it was coming from the shut off valve. I gave her options for replacement and an option to rebuild the toilet. She also wanted to change the emergency shut offs under the faucet as well as put in a customer supplied faucet. She agreed to estimate and will call back when she has more time to complete the scope of work.

Near County Rd 2730, Glen Rose, TX 76043

163 days ago

Devyn B.

Upon arrival found system running and cooling. Customer stated that the air filter was clogged and that there was water damage on the ceiling next to the return filter. I examined the system and found no issues with the unit and explain to the customer that a cloud filter will turn the evaporator into a big block of ice and if the primary drain can't keep up with the flow as it's melting then it will backflow. Also examined that the drain pan underneath the unit is flat and leveled which is not allowing the water to flow properly into the secondary going outside of the home. Homeowner wanted to install a safety switch to help maintain the primary line from clogging in the future. I installed a safety switch and examine the rest of the unit and found no other issues left system running and Cooling

Near Hereford St, Glen Rose, TX 76043

164 days ago

Dennis C.

Main: 10 year old Goodman heat pump: system is operating normally at this time, duct cleaning, replaced filter provided. Bedroom: 10 year old Goodman heat pump: system is operating normally at this time, duct cleaning, replaced filter provided.

Near Hilltop Dr, Glen Rose, TX 76043