Glen Rose, TX - Comfort Experts Inc.

Local Reviews
for Glen Rose, TX

Comfort Experts Inc. Rated 4.6 out of 5 stars based on 10 customer reviews

Excellent service

Bruce - Glen Rose, TX 76043
55 days ago

Review of Comfort Experts Inc.

Been a customer for years

Overall Experience 5 / 5

Quality

Price

Convenience

Great Service

Ember - Glen Rose, TX 76043
170 days ago

Review of Comfort Experts Inc.

Overall Experience 5 / 5

Quality

Price

Convenience

Excellent Service

Don - Glen Rose, TX 76043
260 days ago

Review of Comfort Experts Inc.

Excellent young men. Beyond professional. Provided helpful information.

Overall Experience 5 / 5

Quality

Price

Convenience

DO NOT RECOMMEND

Rhiannon - Glen Rose, TX 76043
460 days ago

Review of Comfort Experts Inc.

The technician was very nice but was only interested in selling me a new unit. I’ve worked for hvac companies for 13 years. I’ve worked for a company that had similar training in scare tactics and manipulation to sell units. They offer a low “service call” rate to get in so they can make money off unneeded repairs or installing a new unit. He told me I’d be needing upwards of $3000 in repairs (my units is 11yrs old). Had a smaller company come out and all I needed was to have my condenser washed out. The cottonwood was caked on so thick you couldn’t see through but the technician for this company didn’t even mention washing it out. Unit is working great since I called someone else out and it only cost me $200 (and that was for a maintenance plan so I still have services coming at no extra cost). Was told I needed a new condenser fan motor (among other repairs), but when smaller company came out he informed me my motor was only about 1 year old! They will offer you great warranty if you are wanting to replace your unit, but if you’re looking to simply repair, I do not recommend calling,

Response from Comfort Experts Inc.:

Hi Rhiannon, it is troubling to learn of this situation. This is definitely not the experience we strive to provide and we would like the chance to have your issues reviewed. We never intend to inconvenience our customers or provide them less than superlative customer service. We have forwarded this to our management team.

Overall Experience 1 / 5

Quality

Price

Convenience

Good guy

Darren - Glen Rose, TX 76043
466 days ago

Review of Comfort Experts Inc.

Response from Comfort Experts Inc.:

Thank you for trusting us to get the job done. Your 5-star review and gratitude mean a lot to us!

Overall Experience 5 / 5

Quality

Price

Convenience

Great service

Bruce - Glen Rose, TX 76043
596 days ago

Review of Comfort Experts Inc.

Very friendly

Overall Experience 5 / 5

Quality

Price

Convenience

Great service very professional and knowledgeable

Gracie - Glen Rose, TX 76043
624 days ago

Review of Comfort Experts Inc.

Very friendly and comfortable for me to ask ques.

Overall Experience 5 / 5

Quality

Price

Convenience

Great service with good customer setvice

Billie - Glen Rose, TX 76043
1780 days ago

Review of Comfort Experts Inc.

Brian was awesome at getting our heat fixed and was very polite and great customer service.

Overall Experience 5 / 5

Quality

Price

Convenience

Quick, friendly, and efficient

Trish - Glen Rose, TX 76043
1805 days ago

Review of Comfort Experts Inc.

My technician arrived timely and worked quickly to tune up my ac/heating unit.

Overall Experience 5 / 5

Quality

Price

Convenience

Excellent Service

Robbin - Glen Rose, TX 76043
3256 days ago

Review of Comfort Experts Inc.

Overall Experience 5 / 5

Quality

Price

Convenience

5 days ago

Brian H.

Women's dressing room unit rewired heating to the heat strip kit. Office unit removed heating kit so we can rebuild

Near Texas Dr, Glen Rose, TX 76043

21 days ago

Dennis C.

Reset breaker, system heated from 57 to 61.

Near Texas Dr, Glen Rose, TX 76043

23 days ago

J H.

Customer has a broke down Trane 4 Ton HP. The house requires a five ton. Customer was a credit reject with and without her roommate. Sent quote anyway.

Near Ross Ave, Glen Rose, TX 76043

48 days ago

Zach J.

Customer stated her toilet was leaking. upon assessment I found it was coming from the shut off valve. I gave her options for replacement and an option to rebuild the toilet. She also wanted to change the emergency shut offs under the faucet as well as put in a customer supplied faucet. She agreed to estimate and will call back when she has more time to complete the scope of work.

Near County Rd 2730, Glen Rose, TX 76043

54 days ago

Devyn B.

Upon arrival found system running and cooling. Customer stated that the air filter was clogged and that there was water damage on the ceiling next to the return filter. I examined the system and found no issues with the unit and explain to the customer that a cloud filter will turn the evaporator into a big block of ice and if the primary drain can't keep up with the flow as it's melting then it will backflow. Also examined that the drain pan underneath the unit is flat and leveled which is not allowing the water to flow properly into the secondary going outside of the home. Homeowner wanted to install a safety switch to help maintain the primary line from clogging in the future. I installed a safety switch and examine the rest of the unit and found no other issues left system running and Cooling

Near Hereford St, Glen Rose, TX 76043

55 days ago

Dennis C.

Main: 10 year old Goodman heat pump: system is operating normally at this time, duct cleaning, replaced filter provided. Bedroom: 10 year old Goodman heat pump: system is operating normally at this time, duct cleaning, replaced filter provided.

Near Hilltop Dr, Glen Rose, TX 76043

56 days ago

riley.hobson@acgenius.com

2017 Goodman Air Handler Blower motor and wheel was acceptable Some biological growth in the cabinet Electrical Connections were acceptable Delta T was acceptable Blower capacitor was within range Drain was draining Evaporator coil was acceptable 2017 Goodman Heat Pump Dual capacitor was out of range 45/5 reading at 25/5 needs to replaced Primary Electrical control needs to be replaced has burns and pitting Fan blades and motor were acceptable Washed the unit from the inside out Waxed the top of the unit Customer declined the dual cap and primary electric contactor

Near Sunset Trail, Glen Rose, TX 76043

56 days ago

Kellen M.

Duct work quote, solar and generator, follow-up call for November 15th per customers schedule Longfellow has 60+ acres with multiple properties that she's wanting solar and generators at. I was called out for a service evaluation for her upstairs unit "short cycling". After checking all electrical components and refrigerant, I re-sat the thermostat wires and that seems to have fixed that issue. The upstairs unit is a 2019 Goodman heat pump. The customer asked if while I was here if I could "make sure she would get through the winter" so I checked both systems for their heating capabilities. Heat strips and reversing valves. The secondary unit was where most of the problems are. The system is 2012 Comfortmaker, all electric. The indoor system is full of biological growth, a leak in the evaporator coil. The outdoor unit refrigerant levels confirm the leak, fan motor capacitor if faulty. But the biggest issue for the customer if poor duct work design. It's an interesting house, but a

Near County Rd 2730, Glen Rose, TX 76043

57 days ago

Mark D.

Carrier heat pump and air handler installed in 2021. All electrical connections are tight. Evap coil and blower are clean. Dual run capacitor is good. Air flow and refrigerant levels are satisfactory.

Near Valley View St, Glen Rose, TX 76043

58 days ago

riley.hobson@acgenius.com

The customer had concerns about the outdoor units start up. The unit would make a "backfire noise" on start up. After starting up the unit and looking over the electrical components and testing their amp draw, i found that the unit was running with in the manufacturers rated specs. The noise she is hearing does not pose concern for the units overall health.

Near NE 1st St, Glen Rose, TX 76043