After opening up his main panel I found that the two breakers at the bottom right one of which controls the water heater are not the right kind of panel to fit into the breaker box I showed him exactly what needed to go into the breaker box and he said that he would be okay with doing the repair himself I also talked about a couple of other things that he might want around his house but at this point in time he's not interested in the extra projects

Cut out cast-iron drain lines for bath room replace with pvc drain lines New toilet flange and new 2" ptrap for shower *** attaching on to existing drain lines for kitchen sink and shower pipe coming through floor, if existing drain lines cannot be connected together then additional price can be added to replace more pipe*** Return Friday the 26th Mark W, Zach, possible Derek B to complete work

On arrival system was running and cooling producing a 17 degree delta. The indoor unit had a clean blower and coil. The uv bulbs were non functional. The outdoor unit passed all electrical testing. I installed the compressor saver kit but will need to return next Monday or Tuesday with the bulbs.

During inspection verified that system was working properly Spoke with customer about cap being below tolerance and that the inrush on the compressor was above manufacturers specs and customer's wanted to go ahead and install a new cap and a compressor saver Left customer's house with system working properly

Returned and installed both bulbs, system functioning when I left and both bulbs operating.

On arrival system ran and cooled producing a 20 degree delta. The outdoor unit passed all electrical testing but the capicator was out of tolerance so I replaced it.

03/04/24 Tyler S- repair gasket on outdoor faucet. No warranty on repair. If issue persist then replace faucet

On arrival the system was running and cooling. I inspected the fan with water damage and it is unrelated to the hvac system. I inspected the indoor attic unit and the outdoor unit to ensure it's readiness for summer. I found the capicator on the outdoor unit out of tolerance. I recommended replacing it as once they are out of tolerance they improperly start the outdoormunit and are far more prone to complete failure. The compressor on the outdoor unit was overamping on start up so I recomended a compressor saver kit to decrease its work load and increase its lifespan. I recommended an iaq 200 air scrubber for the supply plenum to prevent buildup of biological growth. I also recommended a drain switch to better protect the house from any drain line clogs in the future. As I left the system was running and cooling. Thanks for choosing comfort experts and have a great day!

02/18/24 Tyler s- after investigating the waterheater it was still producing hot water but the bottom has given out and it's leaking. The T&P line was warm to the touch and the tank appears to be under pressure, that caused the tank to fail. I quoted installing a new waterheater and then turned off the breaker and water supply to the unit before leaving.

After arrival I met with the homeowner and he explained to me the issue he's been having with the water heater and his garage. The heater on the left has an internal leak and is pouring into the drainpan. But luckily the heater on the right does not have any issues, but because the builders did not install multiple shut off valves, the homeowner has to shut off water to both water heaters in order for the leak to stop. The homeowner said that he spoke with the manufacturers and he is a year outside of his warranty and would like for us to cap the hot and cold water heater supply lines. So after calling my manager and getting the price, the homeowner did not want to move forward with it so I collected the $49 service fee.

02/09/24 Tyler s- customer declined putting on a new toilet valve so I just reset his current sharkbit valve so it was not leaking. Customer Was not willing to pay cost for fixes, but toilet supply is not leaking as I left. Trip charge. Not liable for any water damage

After arrival I began my plumbing up and I explained to the homeowner the process of what today's job entailed. I started off looking at all the restrooms as well as the kitchen downstairs and noticed that everything has been replaced in the past couple years and the master bathroom was recently remodeled. The only thing I noticed was in all of the restrooms and the kitchen was that one of the P-traps in the downstairs bathroom had a surplus amount of pipe dough on it. I then went into the garage where the water heater is located and noticed that the vent was starting to rust and the emergency shut off valve was completely covered in hard water residue and is almost to the leaking stage.

The duct work is filthy and home has a smell that could use uv system with ozone. I recommend a duct cleaning and iaq. Please call us Monday to have these issues addressed

Returned and installed blower motor and wheel, system heating when I left.

On arrival the system was turned on and not running. I replaced the fuse and removed the heat strip kit. I found silver tape hanging on the heat strips causing a direct short. Once I removed the tape and re wired the system it ran without issue in cooling, heating, and auxiliary heat. When I left system was on and heating.

On arrival the fans motor was running terribly and grinding with the blower wheel spinning free. I recomemded replacing the motor and the rusty blower wheel. Parts are being ordered and we will schedule a return visit as soon as the parts arrive.

Customer did not want to preform work at this moment, if calls back to do work we will need to call dig test

Tech arrived at a service call. It was very cold outside. Upon inspection the thermostat was satisfied. The heat pump had a 20 degree delta. When emergency heat was initiated, the heat strips were functioning. The system was functioning upon departure

On arrival thermostat was not connecting to phone. After doing a manual reset the problem was resolved. I gave an estimate for a new water heater and whole home surge protection to protect both the home and the hvac system from any surges caused by blackouts or other electrical issues. Thanks for choosing comfort experts and have a great day!

Blake B. completed annual heat tune up.

Blake B. completed annual heat tune ups.

Blake B. completed annual heat tune ups.

Tech arrived at a 2 system membership tune-up. The customer is in the process of selling their home. Upon inspection, the downstairs capacitor was v close to being out of tolerance. The system did not appear to have Surge Protection. The dirty 1 inch filters were replaced with 4 inch filters. The blower areas were dirty. Bleach was poured down the drain lines. The heating systems reached complete ignition. The customer was informed of recommendations today. The customer will review the information and let us know what they decide. The systems were functioning upon departure.