Local Reviews
for Colleyville, TX
Our Reviews by City
Excellent Service
Russell - Colleyville, TX 76034
Excellent Service
Michael - Colleyville, TX 76034
Mark showed up quick, told me what needed to be done and did it with minimal interruption and quick. The only negative, and it wasn't Mark's fault, was that I had scheduled the service the day before and it never got scheduled. So I sat at home for a day waiting on someone to come and nobody every did.
Excellent Service
George - Colleyville, TX 76034
Mark is a real professional, courteous and was able to answer all our questions. Comfort should be proud to have someone like Mark representing their company as he truly represented what service is about.
Great service. Nice knowledgeable guy.
Christine - Colleyville, TX 76034
I appreciate the time and consideration Jeff put into our service call. He did a thorough job. He was pleasant to do business with. A+
Job done in excellence
Russell - Colleyville, TX 76034
Tyler was courteous, professional, and answered all my questions.
Great service
Barry - Colleyville, TX 76034
Joel is who we are asking for all the time now
Good job
Russell - Colleyville, TX 76034
Did good work and very polite. Did not take long
Great service
Russell - Colleyville, TX 76034
Blake did a thorough job with our annual service for our system. He explained everything in a friendly, professional manner.
Honest Service
Heather - Colleyville, TX 76034
Had a great experience. Did the tune up on units and felt very at ease. He was efficient and friendly.
Awesome Electrical Work
Russell - Colleyville, TX 76034
Brian was polite, efficient, and very knowledgeable. Very friendly and answered all our questions. Neat work and cleaned up areas. We love this company and have been working with them since they put in our Heat Pump.
Over charging
Paps60 - Colleyville, TX 76034
A Goodman rectifier is less than $5 bucks on Amazon I paid Hobson over $200. Hobson has done this more than once. Shame on you. Technician was fine
Hvac install
Charles - Colleyville, TX 76034
Great Service- Trusted Provider
Micheal - Colleyville, TX 76034
I contracted with Hobson Electric to have a full home generator installed early this summer. We have struggled with multiple supply chain/product availability/ Covid related issues, but I have always been impressed with any of their team members that supported us during this timeframe, and that is doubled for members of the Hobson family such as Brian who personally executed the generator installation , electrical hookup, and our connection to wifi.
Needed air up and running
David - Colleyville, TX 76034
Fast quality service
Response from Comfort Experts Inc.:
Thank you David!
Great service
Thomas Hobbs - Colleyville, TX 76034
Great service
Excellent
David - Colleyville, TX 76034
Service exceeded expectation
Five-Star Service in Every Way
Vicki - Colleyville, TX 76034
👍
Awesome Job
Russell - Colleyville, TX 76034
Desmond was very helpful and explained what was going on to our understanding. He was able to get heat to or home during that winter blast that we just had.
Not the Comfort Experts depicted on the Internet
Satisfied in Colleyville - Colleyville, TX 76034
Despite seeing the various negative comments on various Internet sites, I have now purchased 3 HVAC systems from Comfort Experts and couldn't be more satisfied from sales to service.
Response from Comfort Experts Inc.:
This review means so much to us and probably others. Thank you!
Ralph is a pro.
Bob - Colleyville, TX 76034
ralph was a professional, extremely courteous, and diagnosed the problem quickly.
Kellen M.
Main living room - 5 ton goodman 2016 system down, shorted compressor. Evaporator coil replaced in 2021. Main kitchen - 2010 3.5 ton rheem gas. Evaporator coil replaced in 2019. Main upstairs - 2018 5 ton goodman gas. Evaporator coil replaced in 2019. Both upstairs tstats seemed to have been shortcycled Gas furnace door was off of Rheem unit. Rheem unit has a lot of trees and foliage reducing proper air flow. Decision maker was not home and had to communicate over the phone. Custer knows and personally disconnected the main unit for downstairs. Fluepipe on the indoor unit was off. The main upstairs unit is struggling, considering it is taking a lot of the homes load to cool the house. Same with the kitchen main, struggling to cool the home. All three filters MUST be replaced. Encouraged new filter system. 2 out of 3 indoor Blower capacitors are weak. No surge protection on any of the systems. No manufacturer warranty and all 3. No IAQ on all 3. Attic tent is ideal. After talking w
Zak L.
Arrived for service eval Subcool is too low Speed taps on furnace blower are incorrect - unit was set to run in high stage cooling with a low stage blower speed - corrected Subcool is now correct Recalling service fee UV system upgrade recommended with a full blower and coil cleaning
.
Install 42k heat pump horizontal use current filtration
Mike R.
Customer wants to replace system rob G will be there today between 2 and 4 to assist them further.
Blake B.
Tech arrived at a service call. The customer said that the system was not keeping up in the heat of the day. New unit. Has had another company out previously. Upon inspection, the refrigerant test indicated a malfunctioning TXV. The system was possibly overcharged. The attic unit was evaluated. The temperature differential was a little high at 23 degrees. This is not the problem of keeping the house conditioned. The main struggle identified is the insulation levels. The insulation was very low. In some area conditioned air could be seen coming into the attic from the conditioned spaces. Increasing insulation levels will help keep the attic air in the attic and keep the home air in the home. The customer will contact her contractor and compare pricing. She will let us know when she hears from him. The system was functioning upon departure.
Tyler L.
Tyler L completed etu her panel was older but wired perfectly she did not have room for a surge protector but I did tighten connections and check voltage to everything I also checked the plugs inside of the home gfci's were present and function and plugs were wired correctly
Mike S.
Customer said system started cooling this morning around 3am and has been running and cooling since then. After a brief conversation with customer we both wanted to rule any issues that could hinder future use of the system. Started investigation on outdoor unit hooked up gauges pressure was low washed and cleaned outdoor coil. Moved to indoor checked drain line switch and filter. Open up panel to coil oil all in the pan leak in coil. Presented information to customer to replace coil and top off refrigerant. Holding for parts. System is operational R-410a. Ordering material evaporator coil Goodman Model ASPT49D14AA serial 1605306716.
Diego M.
Upon arrival system was in working condition. Client stated that yesterday he had his thermostat set at 77 and it wouldn't go below 80 , till the next morning. Looking at the indoor system , blower is blowing , coil is clean , 25 degree delta , no restrictions. Looking at the outdoor unit , refrigerant levels are acceptable. Capacitor is within tolerance. Fan and compressor are both on. Found nothing wrong , with high temps coming , unit is struggling to keep up. Left system in working condition. Thank you for choosing comfort experts.
Kellen M.
Primary drain was backed up, had to use nitrogen to clear blockage and the P trap was cracked leaking water, had to rebuild. I offered to get a CA out to redesign duct work as it's installation is below satisfactory. Customer isn't moved in yet and will reach out when he can. Also, detected 2 leaks on coil, no warranty. Emailed estimate,customer will reach out to home warranty first before my estimate.
Diego M.
Upon arrival both systems was in working condition. Looking at the upstairs units All electrical connections and components are good. Blower and coils are clean. Drain lines are clear and flowing. Filters were changed. Looking at the outdoor units all electrical connections and components are good. Capacitors are within tolerance. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned both units inside out. Lefts both systems in working condition. Thank you for choosing comfort experts.
colby.finch@acgenius.com
Upon arrival both systems were running and cooling effectively. For the system on the right side of the house I recommended a blower clean to improve efficiency, I recommended a new capicator to replace the current one that is out of tolerance and a compressor saver kit to help reduce the outdoor units amp draw on start up. On the system for the left side of the house the indoor unit was in good shape, the drain lines were clear and the blower and coil were clean. The outdoor unit needed a compressor saver kit to reduce amp draws on start up but was otherwise in good shape..
Mark D.
Trane gas furnace with straight cool condenser not cooling. Discovered failed 45/5 capacitor and burned wires. Changed capacitor and wires. System running in cool upon departure
Mark D.
2 unit home Master bedroom: Coleman gas furnace with straight cool condenser installed in 2015. Customer complained of system not maintaining temperature. Set to 72 and system would reach 78 by mid afternoon. Partial blockage in drain causing it to drain slowly. Cleared drain and poured customer supplied bleach into primary drain. Adjusted blower speed to bring up delta T. Refrigerant and airflow levels are in range. Delta T at 22 degrees upon departure. Main home: Goodman gas furnace with straight cool condenser installed in 2021. All electrical connections are tight with no corrosion. Ecm blower motor is acceptable. Blower wheel and evap coil are clean. Dual run capacitor and contactor are acceptable. Compressor and condenser fan motor are acceptable. Refrigerant and airflow levels are in range. Compressor saver kits were installed on both units.
Tyler L.
Tyler L completed etu panel looks great tightened up all the connections cleaned up the dust from the bottom checked all the plugs inside the house gfcis are fully functional and he was interested in a power monitoring system that I have made an estimate for and sent to him as an email
Zak L.
Arrived for CTUx3 Replaced blower cap due to out of tolerance Replaced all filters Ordering aerus air scrubber light cell replacement Recommend upgrading both other systems to the air scrubber due to increased lifespan Cleared all drain lines - need to work on the master bedroom one a little more on return trip All other capacitors are fine Hard start kits recommended for all condensers Washed all condenser coils Refrigerant fine Amp draws To all motors fine
Gavin V.
Both systems amp draws within range. Kitchen system capacitor is good. Bedroom system capacitor is failing. Both indoor blower motors are dirty and need cleaning. Coils are in good condition. Both systems cooking adequately. Both systems left in working order
javier.falcon@acgenius.com
Water coming from drain kitchen I disassembly it when I repaired valve
javier.falcon@acgenius.com
Original and additional repairs successful
javier.falcon@acgenius.com
Found that sink fixture was installed backwards and needs two qtr turns changed out scheduled rec work for next week signed up titanium
Steven S.
upon arrival for tune up on 15 and 18 year old gas furnace systems they were on and cooling. Inspected outdoor units. Capacitors out of tolerance. Fan and compressor amp draws high but within specifications. Refrigerant pressures good. Inspected indoor units. 15 year old system has 2 year old gas furnace unit and case coil. Upstairs blower and coil clean. Drain lines clear. Downstairs unit blower has dust buildup and coil and drain pan have corrosion buildup. Drain line clear. Do to age of system recommended speaking with engineer instead of repairing capacitors. Customer agreed and scheduled engineer for Thursday April 27th, 10-12.
Jeffrey B.
Arrived at location and spoke with home owner. Inspected indoor unit. Electrical connections tight. Interior and exterior of unit clean. Blower wheel clean and dust free. Drain clean and clear with safety switch installed. Recommended drain pan treatment strip. Coil clean and rust free. Temperature delta in acceptable range. Filter changed. Inspected outdoor unit. Coil in good condition. Washed coil and exterior of unit. Fan and compressor Amp draw good. Capacitor in spec. Electrical connections tight. Recommended compressor saver to increase lifespan of compressor. Spoke with home owner about membership types, drain pan strips, and compressor saver. She wishes to verify aspects of the manufacturer warranty before making any decisions. Also spoke about the homes insulation. Home owner may contact for appointment after reviewing her schedule.
Tyler B.
Arrived to system not running whatsoever, evaluated the system and found the thermostat to be bad, replaced thermostat under parts and labor warranty but I do not have 2 stage thermostats as truck stop so the thermostat that I installed will not run the system in its second stage which should be fine for this current weather. Ordering proper thermostat
Tyler B.
Arrived to system not running whatsoever, evaluated the system and found the thermostat to be bad, replaced thermostat under parts and labor warranty but I do not have 2 stage thermostats as truck stop so the thermostat that I installed will not run the system in its second stage which should be fine for this current weather. Ordering proper thermostat
Tyler B.
Arrived to system not running whatsoever, evaluated the system and found the thermostat to be bad, replaced thermostat under parts and labor warranty but I do not have 2 stage thermostats as truck stop so the thermostat that I installed will not run the system in its second stage which should be fine for this current weather. Ordering proper thermostat
Tyler B.
Arrived to system not running whatsoever, evaluated the system and found the thermostat to be bad, replaced thermostat under parts and labor warranty but I do not have 2 stage thermostats as truck stop so the thermostat that I installed will not run the system in its second stage which should be fine for this current weather. Ordering proper thermostat
