HVAC, Plumbing, & Electrical Services in Aledo, TX

Very informative and efficient!

Hunter and Zachary were both very professional and personable. I appreciated how they honestly explained an issue I had but were not pushy about telling me I needed a part replaced (which I gladly did after getting a detailed explanation). If all of your technicians are like them, you clearly have a great company. This is the first time I used your company and will continue to do so in large part to these two outstanding gentlemen.

Did a great job and was very informative!

Great Technician with excellent feedback and explanation.on the system

Very informative technician

Took his time. Identified a few problems, answered some questions, helped me prioritized what needed to be fixed. Very helpful. Did a good job.

Very professional and caring

Jake is kind and courteous as well as knowledgeable and efficient. Very pleased!

Very pleased with service and Jake, who was exceptional.

Justin has been the latest in the long line of high quality representatives from Comfort Experts who’ve come to service or repair our AC unit. The scheduling has been consistent and reliable, as have the friendly technicians who’ve come for routine or emergency service calls.

Alex was professional and knowledgeable.

Kellen was very knowledgeable and honest!

So well-mannered and professional. Tyler understood what we requested and offered logical solutions.

Excellent communication, professional and friendly.

Kellen is extremely professional and gave me a good explanation of the services.

They have been good and responsive

Jake Scifres with Comfort Experts was outstanding. Took care of electrical issues promptly and efficiently!

Jose was on-time and professional.

This review is submitted by Madeleine's husband. Sometime after 4PM I reported that my air conditioner was not operating. I did not really think anyone would show up until the next morning but to my surprise Jani G did arrive around 10PM and quickly identified the problem of excess condensation collecting near the ground level trip sensor. Even though Jani was able to get the unit operating again for only a short time after he left until additional condensation tripped the sensor I was impressed with his dedication working until almost midnight. Apparently Jani communicated the issues to Jose who arrived the next morning to implement a permanent fix to the condensation overflow. My hat is off to both of these gentlemen. Thank you!

Cody showed up on time, diagnosed the issue and gave me my options for repair. I couldnt ask for a better service experience with our AC.

Cody was knowledgeable, efficient and extremely professional. He was able to resolve my issue with no hassle!

We had a broken a/c pipe which rendered one of our bathrooms unusable. Alec was sent to fix the problem within hours. He located the problem, fixed it and showed us before and after photos of the repairs done. He was very professional and courteous throughout his visit. Thanks Alec for a job well done.

Our propane furnace would not start up on one of the colder days this winter. Justin P. found that condensation had built up and prevented the lighting of the unit. Not only did he fix the immediate issue, he climbed deep into my attic to find the p-trap that was preventing condensate from draining. From now on, I want Justin to perform preventive maintenance and repairs on my two heat and a/c units — because I know he will take the time to ensure that this equipment remains failure free. Outstanding and thorough –Justin P, Comfort Experts, has my trust. Nov 2024. Kellen performed preventative maintenance on my two dual fuel systems. My comments: Unbelievably thorough, well documented review of both my 8 year old system and my 17 year old system picking up a freon leak and heat exchanger degradation in my 17 year old system. Also informing me of the Jan 2025 EPA requirement of new type of Freon 454 which is flammable resulting in more expensive future systems and elimination of current 410a (non-flammable) system availability. Given parts availability on my 17 year old system is poor, it would be the best time to install the last of the 410a systems before they are gone. –Kellen M, Comfort Experts, is the "MAN."

Tyler seemed extremely knowledgable about his craft.

I was beyond impressed with this company, from the initial phone call for service, to the dispatcher who advised me that the technician, Mark D. was on his way, to Mark D.'s amazing customer service. Mark's knowledge and willingness to explain everything, with patience and a smile on his face, in spite of the after hours service was impressive. He was very thorough, and accommodating. I haven't seen this type of customer service in years, and I'l recommend this company to everyone. It's no wonder I was referred to them by another happy customer. Mark was very honest in his assessment of my HVAC unit, and this is the only company I'll ever trust. Thank you for servicing my home on the same day as my call.

Brock was extremely professional. He provided me with a rundown of my hvac issues. He gave me a list of options with an explanation of work for each one. I will absolutely be a return customer.

Outstanding. Very thorough and trustworthy.

Our AC went out the night the Texas Rangers swept the Baltimore Orioles to go back to the ALCS. Go Rangers! Anyway, Mark Dennison got to us by 1 pm the next day, could not have been more polite or thorough in his detailed explanation of the steps of the diagnostics, the services he recommended, and the follow-up we should budget for having an 8-year-old system. We like Hobson / Comfort Experts because of their attentiveness and their support of our military, but well request Mark for our next round. But all of their techs have been great, so you cannot go wrong with any weve had come to our home over the last several years.

They are professional affordable and helpful

We had issues with our units and all the technicians worked hard to figure it out. If you they didn't know, they would phone an upper to ensure the job was done properly. Much appreciated!