Local Reviews
for Weatherford, TX
Our Reviews by City
Excellent service.
Sheila Stanton - Weatherford, TX 76087
The three men that came out were very polite Did excellent work and clean up.
Service Call
Glendell - Weatherford, TX 76088
Cody was very professional and fully explained everything that needed to be done.
Excellent experiance 5 stars
Robert from Weatherford, TX - Weatherford, TX 76086
The Tech was very polite and was very helpful regarding helping me understand what I need to do to protect my investment in my HVAC unit.
Excellent Service
Sheila - Weatherford, TX 76087
Very polite and thorough
Greagt
Peter - Weatherford, TX 76087
Adam was very nice and did a great job.
Great service
Anthony - Weatherford, TX 76085
The technicians showed up on time and got right to work. They were knowledgeable about what they were doing and installed my new air conditioner in a timely manner. Very pleased
Continual charges over annual maintenance fees
Alan - Weatherford, TX 76088
Comfort Experts can’t perform an annual maintenance inspection without selling me very expensive additional options. They insist my furnace cannot possibly live without this. We have been a customer for over 12 years.
Excellent Service!
Karen - Weatherford, TX 76088
Martin was very professional and thorough in explaining my choices and options in choosing a new A/C system. I appreciated all the extra effort he did in securing information on credit information, monthly payments and next day installation! The men arrived this morning at the time Martin indicated and are beginning the installation process now! I am very pleased!
Great job
Jeric - Weatherford, TX 76086
Excellent service
Cindy - Weatherford, TX 76088
Very excellent experience
Alan - Weatherford, TX 76085
Very satisfied with the friendly and professional service we received. Prompt and on time was appreciated. Highly recommended will refer to others.
Excellent
Greg - Weatherford, TX 76085
As usual Comfort Experts provided a great technician. Very knowledgeable and courteous
Excellent service
Brady - Weatherford, TX 76086
Dennis has been helping us for 5 years. He is always helpful and insightful. We will continue using him and this company.
Great service
Anthony - Weatherford, TX 76085
Great service and timely. Came out yesterday to check my A/C and then again today to go over possible fixes. Decided on a new unit so that the old one would quit draining my wallet. New unit will be installed Friday
Great job!
Gerald - Weatherford, TX 76088
We had a 80 year old renter call and say her AC was out and it was 85 degrees in the home. Hobson AC/Comfort Experts got a technician there asap and got the AC fixed. Great job with short notice. Thank you.
Yearly Inspection
Vicky - Weatherford, TX 76086
Hobson's has always kept my unit tuned up . I trust them, as they have never tried to sell me anything I don't need for my system . When they do make a suggestion they are not pushy and give me time to think about it and look into what they suggested.
Very knowledgeable, Great service!
Makayla - Weatherford, TX 76086
Kellen was the technician sent out to help my husband and I as our HVAC has gone out. He was extremely respectful and knowledgeable and helped us determine ALL of the issues with our system. Very happy to have Hobson as our new HVAC company.
Mind at ease!
Christina - Weatherford, TX 76086
Mark was very professional and knowledgeable. He answered questions before I knew I needed to ask them. He was also able to complete the job in a shorter amount of time. He had a great crew!
Excellent customer service
Brenda - Weatherford, TX 76087
Kellen is great and will have him for future appointments. Sup
Great Job
Michael - Weatherford, TX 76088
Always enjoy Comfort Experts checking out our Hvac!
Excellent customer service.
Brenda - Weatherford, TX 76087
I have a big job coming up and look forward to the completion.
Great experience
William - Weatherford, TX 76087
Joe came out and installed our new unit. He was very professional, and very knowledgeable. They got here right on time and had everything running in a couple hours. Thank you and I will recommend these guys.
Quick and Efficient
Melba - Weatherford, TX 76085
Excellent Service
Robert Punko - Weatherford, TX 76087
Great service
Darrin - Weatherford, TX 76087
Dave was a very nice guy. Answered my questions and got along well with him.
tyler.lawyer@acgenius.com
05/25/23 Tyler L completed etu offered a surge protector but denied the service
Cody J.
Responded to a no cooling call 99 eval Upon arrival, briefly spoke with customer about the condition of the system. Initial inspection concluded with the main power breaker tripped indicating the outdoor unit was not functioning properly. Further investigation proved the compressor could not start due to a failed capacitor and caused the breaker to trip in the main panel. Capacitor was changed under parts and labor warranty. Outdoor unit now functioning. Comp and fan amps ok. Refrigerant levels ok. Spoke briefly to customer about elimination of tall weeds around outdoor unit for air flow and removing debris from indoor coil. 22 degree delta in cooling. Refrigerant levels ok. System is a piston. Replace capacitor under WPL
Steven S.
Upon arrival for service found system off. Inspected indoor unit. Found drain lines clogged in ceiling. Recommended clearing drain lines and adding sanitizing strip. Customer states they sanitize drain lines at the sink. Informed customer to fulling sanitize lines it needs to be sanitized at system and the clog is between the sink and system. Informed customer that issues will continue till repairs are completed. Left system as is.
Mike S.
Upon arrival to customers house units were running Carrier gas furnace 2022 Carrier straight electric condenser 2022 Blower clean EVAP coil clean Electrical connections good Drain line did not have it's blow out capped off, not letting the drain build up enough pressure to push water through the line causing some water to drip into the emergency pan We capped off the blow out which then caused the dripping to stop Delta T 13 Condenser Fan motor good Coil good/clean Cap within tolerance Contactor good Electrical connections good Compressor good Getting inconsistent readings on txv Txv could most likely be surging and refrigerant could possibly be low Customer stated the front side of his house was getting low air flow saying it doesn't cool or heat very well but the vents do blow air Ducting has a few kinks in the line that could be restricting air flow Before leaving customers house system was running in cool.
Wyatt C.
Condenser fan motor was not working , dual capacitor was out of range. Replaced fan motor and 40/7.5 capacitor. Need to order heat sequencer
tyler.lawyer@acgenius.com
05/25/23 Tyler L need to return Tuesday 30th to do rec work
Mike S.
Indoor system checked all systems operating efficiently Primary drain was draining slow cleared and treated Indoor coil clean Indoor blower operating efficiently and clean All electrical connections acceptable All electrical components acceptable Outdoor fan motor and blades operating efficiently Compressor operating efficiently Outdoor coil cleaned S t u completed
Mike R.
System is expirancing high head pressure due to drity condensor. System is also leaking air under the home so it works hard all day with high head pressure I've washed out condensor to help the head pressure come down. Customer want repair air leak on there own.
Mike S.
On arrival customer said system was not cooling the home properly, system is low on freon , every 30 min or so the pressures drop to 16psi and the compressor starts to work overtime and makes a whirring sound , indoor coil starts to freeze when this happens. There is a contaminate in the system that needs to be removed in order for the system to run properly. Comfort advisor come out Thursday June 1st 1-3
Mike R.
Customer concern with the high humidity levels are due to poor design and placement of the thermostat and possibly and over sized unit for the house. My recommendation would be to conduct a heat load. Please call us back out when your ready to do this.
javier.falcon@acgenius.com
Customer sent a representative from the realtor what I found in the sink was a lot of build-up from water just sitting there after a long time cleared. Out ptrap performed small plumbing inspection found that TP valve has no line running to outside if it were to fail water will flood into garage and walls. Please contact customer to let him know about TP VALVE if he needs it done we have to get into the wall mc
Cody J.
CTU Blower wheel was clean and stable Electrical connections were tightened Uv light turned on quick EVAP coil was acceptable Main drain line was blocked, we did clean it out Delta T was acceptable ECM motor had good connections Outdoor unit washed and waxed Fan amps were acceptable Compressor was acceptable Capacitor was within manufacturer spec
Jeffrey B.
Arrived at location and spoke with home owner. Inspected indoor unit. Electrical connections tight. Coil clean and in good condition. Temperature delta within acceptable range. Blower wheel contains some dust buildup. Blower capacitor out of spec. Recommended replacement. Home owner agreed. Replaced capacitor. Drain clogged. Recommended drain clear. Home owner wishes to clear drain himself. Saftey switch in place. Filter recently changed. Inspected outdoor unit. Electrical connections tight. Compressor saver in working condition. Fan Amp draw slightly high. Compressor Amp draw good. Refrigerant charge good. Coil in good condition. Capacitor out of spec. Recommended replacement. Home owner agreed. Replaced capacitor. Primary electrical control showing signs of age and possible failure in near future. Recommended replacement. Discussed benefits of surge protection and recommended either unit or home panel surge protection. Discussed age and efficiency of unit.
Cody J.
# 1 Responded to a no cooling call for 1st year evaluation. Upon arrival, unit is cooling and functional. Elderly gentleman with medical conditions including dementia demanded family calls HVAC service because he believes unit is not working properly. I spoke with customer's daughter is n law about the situation. We verified the thermostat could be relocated to better serve the customer but mounting location and accessibility is a concern. Limited crawl space and attic access is limited. Thermostat is functioning. We spoke with daughter in law about the issue and the decision was to leave it alone as this time. Several family issues involving kids of customer, will, and caretaker make this a very sensitive situation. The daughter in law is currently the caretaker and decision maker. We honored her word. No payment was collected and will need to be billed.
Cody J.
49 AHC tuneup on two system gas furnace. Upstairs unit not cooling on arrival. Downstairs unit working. Home owner son was present upon arrival. He contacted the homeowner about just completing a CTU on both systems. Heating furnaces were ok per homeowner verbally over phone. Initial inspection show drain lines need attention. Outside units, Downstairs unit was functioning properly. Upstairs unit was exhausting cold air through outdoor fan indicating the compressor was not working. We verified this with amp draw. Further inspection show the capacitor was out of tolerance and the compressor was in thermal overload. The refrigerant levels were very low indicating a much larger problem. Customer arrived home from work. We discussed the current issues we have found. We mention to customer about warranties since this is not our install. Customer did check with install company. Units are warrantied through cozy air. Customer will call for future needs. We expresses in a professional opinion,
Mark D.
2010 Goodman heatpump with air handler installed in 2017, all electrical connections were tight, biological growth was present in blower cabinet. X13 blower motor, blower wheel was clean. Evaporator coil was clean, drain was clear. Delta T was acceptable, changed customer provided filter. Checked all electrical connections on heatpump, connections were tight. Dual run Capacitor was acceptable. Compressor saver failed, replaced compressor saver. Fan blades and motor were acceptable, compressor windings are showing as weak. Cleaned coils from inside out
.
Install 36k LP package unit with high efficiency filtration, Redo transition for aprilaire filter housing, replace all flex underneath house, 16” supply and return to 14” y’s Tap two 14s on trunk line. Run 14 to existing 12x24 floor grille. Y another 14 to new 12x24 floor grille that needs to be cut in in front of window where window unit is currently in and duct cleaning
Adam J.
Completed my thorough inspection, the indoor unit was inspected and found the unit properly wired and lines clear. The outdoor unit was washed and cleaned and when I attached my guages found the high and low side equal, checked capacitor and found the compressor wasn't coming on because it was out of rating. Adding the new capacitor and now unit is cooling properly and low pressure came down indicating the compressor was functioning. Capacitor
Cody J.
Upon arrival to the customers house units were running and thermostat was wired correctly We sat with the customer to explain how the thermostat worked because a manual to the thermostat was not left behind for the customer We made sure the thermostat was programmed to the most basic settings for the customer Before leaving we verified the units turned on and were blowing cold. A service fee will not be required for this visit. Customer was originally not present on the installation of the thermostat.
Cody J.
Respond to a no cool drain pan issue on upstairs unit. Upon arrival, unit is cooling but water in emergency pan under air handler. Inspection shows the primary and secondary drains flow water with no issues. Coil was not freezing and air handler was level. Previous history shows indoor coil replaced in Aug 22 and TXV installed. The drip pan was not installed with new coil. This allows condensation to bypass the drain and trickle into cabinet. Job will be paused to order a drip pan and installed as soon as possible. Customer is aware of issue. Data tags of air handler and condenser are in recent pictures.
Cody J.
Call was for no cooling but upon arrival, system is cooling. Customer wanted to verify that previous issue was taken care of. Refrigerant levels were checked and verified good @ 11 degrees subcool TXV metering device on zone system. Temperature probe was signaling to the zone board that system was to cold causing the compressor to short cycle. Temperature issue was fixed. System ran for 20 minutes no issues. Thermostats were cycled on and off to verify functionally. Everything is working as it should.
javier.falcon@acgenius.com
WATER HEATER manufactured in 2014 recommended flush possibly replacement as well due to age. WASHER AND DRYER CONNECTIONS all connections to these fixtures are good KITCHEN water pressure is normal including reverse osmosis set up, drainage for this fixture is okay slight sewer smell recommended cleaning out drain and disposal. SECONDARY KITCHEN SINK, normal water pressure and has great drainage with no sewer smell, fixture is properly installed. GUEST BATHROOM SINK Needs quarter turns replaced mostly on hot water side but both seem to be about the same age, drain is good. TOILET Flushes and fills properly no issues SHOWER Is good drains proper with good water pressure. MASTER BEDROOM RESTROOM SINK Has good water pressure and drainage as well TOILET Works great as well SHOWER Good as well OUTDOOR PLUMBING FIXTURES REAR All good in the back Front yard as well..
Gavin V.
Came to system not cooling. 0 delta. Compressor wouldn't turn on. Capacitor compressor side reading 0. Condemned faulty capacitor. Customer states they will replace capacitor themselves
Gavin V.
#iaq Gave estimates on duct cleaning.
Kellen M.
Upon arrival the system was running. I put my refrigerant gauges on and checked subcool. Subcool was 0. Checked filter, checked evaporator coil, checked blower fan, checked condenser capacitor... When checking the evaporator coil, I saw plenty of rust on this 5 year old Trane unit. I told the customer about it and she decided to reach out to the original installers, spoke on the phone with them and they are going to send a technician out to verify the leaky coil. Customer will compare estimates on replacement of coil and will reach back out to us asap. Customer sees the benefits of a membership as I displayed the estimate with a titanium membership. I forgot to get a card on file so can customer service please call and obtain. It will be from the sons account. I have cash on hand and will deliver it to the office asap
