Local Reviews
for Midlothian, TX
Our Reviews by City
Good service
Paula - Midlothian, TX 76065
Ty
Excellent service
Phillip - Midlothian, TX 76065
They all need a 5 star plus rating. Jordan, Daniel concha, and Alan were very respectful and knowledgeable. Any questions I had they were able to answer them. Thanks again guys!
Provided us with the information needed about repairing or replacing AC unit
Carolyn - Midlothian, TX 76065
Gavin was very friendly and respected my home
Excellent service!!!!
Julio - Midlothian, TX 76065
Mike did an excellent job on our tune up, explained everything and was very helpful with the maintenance of our unit! Very pleased with him!
Excellent service
Tina - Midlothian, TX 76065
Awesome experience Very thorough
Great service
Carolyn - Midlothian, TX 76065
Great Job
Daryl Beaty - Midlothian, TX 76065
Zak. Did a great job on the A/C. Service. Expanding everything. Showed me a few issues that he recommended.
excellent service
Bobby - Midlothian, TX 76065
thermostat replacement
George - Midlothian, TX 76065
Casey was very profession and complete . explained all that he was going to do and completed it very briefly . He had my thermostat working in no time.
bad thermostat
Richard - Midlothian, TX 76065
Casey Dobbs has to be one of your BEST repairman ! I give him a 10+ for the job he did for us Saturday night !!!!!!! Thank Y'all for your HELP ! Richard and Sandra Jackson
ac
Arthur - Midlothian, TX 76065
great. quick.
Response from Comfort Experts Inc.:
Thank you for taking the time to provide awesome feedback!
Great Service
Richard - Midlothian, TX 76065
Fast reliable service
Great service
Christopher - Midlothian, TX 76065
Excellent
Execellet experence
Travis - Midlothian, TX 76065
Execellent job
Response from Comfort Experts Inc.:
Thanks!
Clear, full service
bruce - Midlothian, TX 76065
great guy
jeff - Midlothian, TX 76065
Response from Comfort Experts Inc.:
Thanks Jeff
Dennis C.
System low on refrigerate, leak in evaporator. Showed customer leak in evaporator coil. Added 16 oz of 410 as tune up says, needs to replace evaporator coil, plus refrigerate and flush system. System has excess amounts of oil in system.
Diego M.
Upon arrival system was in working condition. Client stated that unit has been struggling more than usual , even during night time. Looking at the indoor unit, delta is on 10°. Unable to hook gauges up due to unit having magnetic cap locks. Started leak searching , found leak in evap coil. Recommended coil replacement, client wanted to talk to his wife before making decision. Need follow up on 8/14/23
Mike R.
3.5 ton heat pump system in good health. System could benifit from duct cleaning and uv lights
Dennis C.
Blower housing extremely rusty, duct dirty, biological growth, high humidity, comfort advisor 7-21-23 6-8
Mike R.
4 ton heat pump system has tree damage control board is fried system is over 10 years old. I recommend system replacement.
Diego M.
Upon arrival system was in working condition. Client stated that unit turn unit would turn off after 10 min. The primary drain line had developed a clog , tripping drain switch. Brought to clients attention and preformed a drain clear. However back up in the drains still accured. Primary line leads to Drain for washing machine. Tried to flush it out with nitrogen but still developed backup. Told client he has a clog somewhere in his drain lines. Client agreed to titanium membership. Client wants a plumber out here. Need to schedule plumber to come out here. Left system off. Thank you for choosing comfort experts.
Diego M.
Upon arrival system was turned off. Client claimed it wouldn't cool properly. Turned system on , system came on. Client was low on refrigerant. Did a leak search. Found leaky Schrader valve , brought to customers attention, Went ahead and replaced it but client didn't want to add any refrigerant due to pricing. Left system in working condition. Thank you for choosing comfort experts.
Aaron W.
Arrived to customer stating lights in one room would flicker when ac came on did evaluation of system found nothing wrong ,explained to customer that this new unit was bigger than the old one and is drawing more power on start up that something in that rooms electrical in tye house was weak or loose ,advised him to have electrician come out but customer declined, left system cooling
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Sold LV 3 HP 48k horizontal $15,990 pd sunnova scheduled 6/22
Mark W.
Have to Build an estimate and get it back to the customer can't do it right here on site. I have a drawing and a picture of the drawing so that I can get this done hopefully before Friday if not Monday.
Blake B.
Tech arrived at a 2 system 2 year old tune-up. The downstairs system was not functioning. The blower motor and compressor was not functioning. The capacitor was blown out and reading 0s. The capacitor was replaced and the system was evaluated. The condenser fan motor was not functioning. The plug was scorched and burnt. The customer gave the tech verbal permission to bypass the burnt terminals and wire nut the connections. This action allowed the motor to regain functionality. Upstairs system- the capacitor was within specs. The contactor was in working condition. The filter was relatively clean. There was water in the secondary drain pan. The drains were clear at this time. Recommendations were made for indoor air quality products as well as drain treatment strip, surge protection, and a premium attic tent. The customer decided to forward with repairs today. They also decided to add memberships for both systems. The systems were functioning upon departure.
Mike S.
Arrived to no cool Blower motor and control board failed Added temporary psc motor Blower motor and control board need to be ordered
Gavin V.
Came to system not cooling. System has drain clog and is almost flat on refrigerant. Sent comfort advisor to talk about new system options
Mike S.
System has previous repairs, blower was not rewired correctly Stem is not operating efficiently Blower wheel dirty coils dirty Refrigerant levels acceptable Indoor system needs system rejuvenation Cust wants Ian to return and assess water heater replacement or flush CA scheduled
Jhorden P.
6/12/23 Jhorden P - Connected pvc cap on primary drain line.
Jhorden P.
48k horizontal Hp Approved by GoodLeap Scheduled for Monday the 12th
colby.finch@acgenius.com
Upon arrival both of the houses 2 systems were running. Both inside units had no water safetys and looked as though the primary drain line regularly clogged. I recommended water safetys and drain line treatment for both systems. Both blower capacitors were significantly out of tolerance and the blowers themselves were dirty. The outside units were rusty and both were running fairly poorly. I recommended full replacement of the outdoor and indoor units as a best case, with a full rejuvenation package as a next best option. Customer did not decide to go with any of my recommendations. As I left both of the houses systems were running. Thanks for choosing comfort experts and have a great day!
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Install 60k hz heat pump, keep current filtration, code kit
Mike S.
Upon arrival found system cooling with a 20 delta. Customer states that the "R" wire is being turned off on the nest thermostat. Upon inspection this is due to the fact that the drains were slowly draining. There was a lot of sludge in the primary and the p trap. Blew out trap and drain. Poured 1 gallon of water down the drain and it cleared without issue. Installed pan strip drain treatment. Recommended UV and compressor saver
Gavin V.
System low on freon. Diagnosed faulty evaporator coil. Coil is freezing as well as line sets freezing. System is r410a. Comfort Advisor àa
Mike R.
I cleaned system drain lines and added hard start to help with high amp draw. After tune up condensor is ready for cooling amp draw reduced from 110 to 77. System could benifit from uv light to keep system healthy. Customer has maintained a 10 year relationship with us through membership and wants to install light but not at that price please reach out to him if we can help him out further. Thanks for choosing comfort experts. God bless.
Craig B.
Went to house for two annual heating and cooling tune ups. Checked outdoor condensor units first. Main area condenser unit compressor amps are good, fan amps fine, capacitor within tolerance. Master bedroom system fan amps normal, compressor amps good, capacitor within tolerance. Washed condensor coils, went to indoor units to checked them out. No water safeties on either unit, recommended drain switches and pan strips for both units, customer agreed to drain switch on main area system, installed drain switch, recommended uv system for master bedroom system as biological growth starting to form in unit. Both systems are functional.
Gavin V.
#iaq Amp draws and capacitor tolerances within range. Replaced bad compressor saver under warranty. Cleaned outside coil. Refrigerant levels within range. Inside evaporator is rusted and corroded. Cleaned inside blower motor and added pan strip. System is in working order. System left in cool and in working order. Replaced filter with customer supplied filter
Ryan S.
All ducts are mylar and falling apart, need to be replaced not cleaned.
Matt B.
Upon arrival found system heating and cooling with a 20 delta. System didn't have a drain switch and capacitor was low. Freon pressures were good but compressor had scorch marks. Recommended a compressor saver for the system. Customer is going to have these issues addressed by the home warranty company
