Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Willow Park home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Willow Park AC repair needs.
Comfort Experts, Inc. has made it our mission to keep Willow Park families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Comfort Experts Inc. has completed 25 jobs in Willow Park, TX between March 2026 and October 2026.
The 34 customer reviews shown here average 4.9 out of 5.
The most recent job was on October 22, 2026.
Comfort Experts Inc. has completed 41 jobs in Willow Park, TX in the last 12 months. The first job there was in December 2013.
Excellent
He took the time to throughly go through our system. He communicated very well concerning his findings and implication's.
Justin was very polite and quite knowledgeable. Showed me the issue and then resolved the issue quickly.
Jake was professional, identified problems right away, and fixed them. Very satisfied!
He did a great job and I really appreciate him. He was quick inside and out, and he fixed the problem.
Very nice and polite did a great job!
Great service from Justin always!
Mark Denison and Tyler were here today. Mark is a great Hobson employee, excellent skills. Dedicated to his profession. Always glad to see Mark come here
These guys were the best of the best thank you from the bottom of our heart
cost was only bad part
Great service! 2nd Capicitator and they aren’t cheap. But repaired fast and great job!
Justin always does a great job very friendly and respectful.
Hunter is by far the best technician we have had to date. Amazing work
Technician arrived promptly and looked at the water heater. He made a few estimates for various services and emailed them to me for review. Although I ended up using a different company, I will keep them in mind for any future plumbing projects.
Hunter is the best, very communicative with the customer and thorough with his job.
Very courteous, explained things very well both visually and verbally. Made sure all that was explained was understood. Extremely patient.
Mark has been here several times. He is pleasant and skillful in diagnosing and doing the service.
Mark Dennison took his time to check all of the A/C unit. Very friendly and knowledgeable technician. Really appreciate his work and attitude.
Skillful and pleasant
Mark is very thorough and pleasant. Explains everything well.
Ian was upfront on the cost and did a great job replacing toilet.
Justin was polite and fast!! Great guy!
Ive been with Comfort Experts for quite a while. I find their services are informative and reasonable .
Colby was excellent. Please send him every time. 10 stars if I could
I waited for two days for someone to come out after explaining in detail the problem that I needed resolved, which was a clogged shower drain and when the person arrived, they asked for almost $400 to clean a line. The most expensive company Ive ever dealt with. I would not recommend them to others.
Comfort Experts and Mr Sorensen are best in my book Recommendation anytime
Mark D once again provided excellent service on his visit to our home. He installed a blower motor for one of our HVAC units. He is the consummate professional. Was up in our attic when it was close to 100 degrees without complaining. His invoices and explanation of services provided are extremely detailed. There are no surprises. This is an example of excellent customer service.
Service repairman was friendly, professional and did a great job…
I successfully installed an Amana inverter 42k heat pump in an upflow configuration, ensuring optimal performance and energy efficiency. The system features high-efficiency filtration to maintain clean air quality and a UV light with oxidation technology to eliminate bacteria and mold. Additionally, I integrated a code kit to enhance system diagnostics and troubleshooting. Throughout the installation, I adhered to all safety protocols and manufacturer guidelines, ensuring a seamless and reliable setup. The system was tested for proper operation, and I provided detailed instructions for maintenance and usage to the client.
I was called to address an issue with no water supply. Upon inspection, I examined the well and found no immediate mechanical issues. However, I recommended scheduling a professional well service visit to ensure the system is functioning optimally. No repairs were necessary at this time, but proactive maintenance is advised to prevent future problems. I provided detailed guidance on the next steps and contacted a reputable service provider for their assistance.
Upon arrival, I assessed the situation and found that the compressor was not operational. Upon further inspection, the compressor was seized and emitting excessive heat. I attempted to cool it down using water and gently tapping it with a hammer, but these efforts were unsuccessful. Consequently, the system is currently inoperative. I have scheduled a meeting with the Comfort Advisor for tomorrow to discuss the replacement of the system with the customer. This will ensure that we provide the best possible solution for their needs.
During our consultation, the customer expressed concerns about potential difficulties in passing a credit check due to his current unemployment status. We thoroughly discussed the implications and possible solutions. He will review the details with his wife and get back to us with a decision. Our focus was on addressing his financial concerns and exploring options to ensure a smooth process. We aim to provide comprehensive support to facilitate a satisfactory outcome.
removing the water filter. I explained the potential benefits and guided the tenant through the process. Following my advice, the tenant successfully removed the filter, which restored the hot water pressure. No further repairs were necessary, and the tenant was satisfied with the resolution. This proactive approach ensured a quick and effective solution without the need for additional intervention.
I conducted a comprehensive tune-up on a 23-year-old Amana heat pump. The indoor unit was inspected, ensuring all electrical connections were secure and the blower wheel was in good condition. The coil had some debris, which was cleaned. The heat strips were drawing the proper amperage. The outdoor unit's electrical connections were checked, and the capacitor was within the acceptable range. Refrigerant levels were verified. The unit was cleaned, waxed, and the fan motor was running, though it was suggested to replace it soon. The system is recommended for replacement due to its age.
During the service, we replaced the return plenum and duct to enhance the system's efficiency. This replacement allowed us to achieve optimal refrigerant levels, ensuring the system operates smoothly. Upon further inspection, we identified significant airflow restrictions on the supply side of the unit. To address this, we recommended that the customer schedule a visit from the comfort advisor. This professional will provide a tailored setup to improve airflow and overall system performance. The customer agreed to this plan and has scheduled the comfort advisor for Monday, September 14th, from 10 am to 12 pm.
During the service, the control valve was successfully replaced and is now functioning correctly. It was discovered that the return plenum had negatively impacted the metering device over time. I recommended that the customer repair the return plenum and have a Comfort Advisor inspect their supply. We will return on 9/10/26 at 8am to address the return plenum repair. Assistance from Justin will be required, and we will gather all necessary supplies from the supply house, including 2 18-inch taps, 1 roll of 18-inch duct, and 1 duct board.
Upon arrival, I conducted a thorough evaluation of the customer's savings system. During the inspection, I discovered that the capacitor was malfunctioning. I explained the issue to the customer and discussed the repair options available. The customer agreed to proceed with the repair. I also informed the customer about the age of the system and recommended scheduling a visit from a Comfort Advisor for further assessment. However, the customer declined this additional service. After completing the necessary repairs, I ensured the system was functioning properly and left it in a cool state.
I arrived to address an issue with high ceiling light bulbs. Upon inspection, the problem was not related to the bulbs but involved outside control of certain plugs. I successfully swapped out the necessary plugs, resolving the issue. The customer expressed great satisfaction with the outcome, highlighting the effectiveness of the solution provided.
During the follow-up visit, I replaced the water heater elements, which showed less buildup compared to previous inspections, likely due to the Flow Tech descaler installation. The descaler has effectively improved water quality, as noted by the client. The water now appears clearer, enhancing the overall experience. The client expressed satisfaction with the improved water clarity and quality.
A customer reported issues with their Wi-Fi connection to the thermostat, despite following all troubleshooting steps on the Nest website and within the app. After the internet company changed some wires, the problem persisted, affecting other devices as well. The thermostat functioned physically but not through the app. I advised the customer to contact the internet company for further assistance to restore Wi-Fi connectivity and ensure the system operates correctly through the app.
Today, I performed system tune-ups on two Lennox heat pumps with air handlers installed in 2022. I thoroughly inspected all electrical connections, ensuring they were tight and free from corrosion. The evaporator coils and blower wheels were cleaned to maintain optimal performance. I checked the temperature split on both systems, confirming it was within the acceptable range. Although refrigerant levels were slightly low, they remained within the operational range. I also ensured the drains were clear and functioning properly. Both compressors and condenser fan motors were evaluated and found to be in acceptable condition. Finally, I washed and waxed the outdoor units to protect them from the elements.
Upon arrival, I reset the low-pressure lockout system and tested refrigerant levels, which were slightly low. After inspecting for leaks or oil stains, I found none. The low refrigerant might be due to the recent air handler replacement. I added the necessary refrigerant to restore cooling. Since Dana Bowman is friends with Hobsons, I did not charge for this service. The job is paused for now.
On June 24, I attended to a service call from Alex D. Upon arrival, I identified a malfunctioning thermostat that was causing issues. I began by removing the thermostat from the wall and thoroughly inspected the connections at both the wall and the indoor and outdoor units. Despite reconnecting the thermostat, the problem persisted. Given the ongoing malfunction, I determined that a replacement was necessary. Since the thermostat is under warranty, I have placed an order for a new one. Consequently, I have paused the job to await the arrival of the replacement thermostat.
On 6/11/26, I arrived to address an issue where the home's cooling system was not functioning. The thermostat was stuck on Auto mode and failed to switch to Cool, preventing communication with both the attic system and the outdoor unit. After assessing the situation, I confirmed that the OEM WiFi programmable thermostat needed to be sent to the shop for repair. The customer agreed to the plan, and I informed them that the work would be completed upon the thermostat's return. I left the site with the understanding that the job was not yet finished.
Today, I successfully completed a comprehensive service involving multiple tasks. I began by removing the existing heater hose and replacing it with a PVC pipe and appropriate fittings, ensuring a secure and efficient connection. Next, I addressed three delta faucets, rebuilding them to restore optimal functionality. I returned the next day with the necessary parts for the faucets. Specifically, I replaced the cartridges, springs, and cups in two lavatory faucets and one tub faucet. After thorough testing, there were no visible leaks, indicating a successful repair. Please note that there is no warranty on the stops provided.
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00 to 6:00 PM, confirmed by Brian H.
I performed a comprehensive tune-up on a 2019 Amana air handler, ensuring all electrical components were within specifications. The drain line was checked and found to be functioning correctly, while the filter, though slightly dirty, was cleaned. The evaporator coil was inspected, revealing minor rust and dust accumulation, typical for its age. The UV system was operational. For the 2019 Amana condenser, I verified all electrical components, cleaned the exterior unit, and confirmed the refrigerant level was optimal. A surge protector was present, with one light indicating a surge. I recommended replacing the surge protector on the heat pump and adding two more to the air handler, along with a pan treatment, which the customer agreed to.
Upon receiving the customer's concern about the primary drain line condensation, I inspected the system thoroughly. I flushed a gallon of water through the drain to ensure it was clear and checked all couplings and connections, applying appropriate glue to secure them. I discussed the issue of condensation with the customer, identifying the specific sections of the pipes affected by hot attic air. The customer opted to handle the insulation of these sections themselves, and I provided guidance on the best practices for this task.
We began by draining and removing the existing water heater equipment. Following this, we installed a new 50-gallon electric water heater, ensuring all work was completed with the necessary permits and inspections. The new water heater comes with a 5-year parts warranty and a 1-year labor warranty. As per Brian H's instructions, we applied a 20% discount on the water heater, which was originally priced at $600.80. This discount brought the total cost to $2,753.20. The call was paused to allow Jana to handle the discount application. The job was completed efficiently, ensuring all safety and regulatory standards were met.
Performed tune up on heat pump. All electrical connections were tight. All amperage readings were in range and acceptable. Blower motor and evaporator coil is acceptable and clean. Outdoor unit washed and waxed. Dryer vent was cleaned. Plumber is scheduled to inspect water heater. Customer mentioned needing a water heater flush. Upon departure unit is running and in cool.
3/19/26 Wrong bolts. Need to order correct parts and return at a later time.
Perform tune up on main and master bedroom systems all electrical components were acceptable customer recently changed filters drains were clear and draining found slight biological growth in both air handlers checked all electrical components of heat pumps electrical boards were acceptable refrigerant levels were acceptable washed condensers from the inside out recommended UV system for biological growth in both air handlers surge protection for both systems and home and budget protection club