Willow Park, TX - Comfort Experts Inc.

Local Reviews
for Willow Park, TX

Comfort Experts Inc. Rated 4.7 out of 5 stars based on 19 customer reviews

Great diagnosis of problem.

Gregg - Willow Park, TX
7 days ago

Review of Comfort Experts Inc.

Overall Experience 5 / 5

Quality

Price

Convenience

Teacher

Patricia - Willow Park, TX
40 days ago

Review of Comfort Experts Inc.

Casey did a great job checking out unit and was so personable and friendly! He checked our units out promptly and gave me a good status with pics! Thank you Casey for arriving quickly when our unit went out and your considerate and kind evaluation of our 15 yo old R22 unit:). What a great rep for this company!

Overall Experience 5 / 5

Quality

Price

Convenience

Very thorough

BVT - Willow Park, TX
119 days ago

Review of Comfort Experts Inc.

Inspection was great and we were informed of the outcome, fortunately nothing required any changes

Overall Experience 4 / 5

Quality

Price

Convenience

Fast service - Got my up & running

Eric - Willow Park, TX
129 days ago

Review of Comfort Experts Inc.

Comfort experts stands behind their work - been a customer for at least 20 years

Overall Experience 4 / 5

Quality

Price

Convenience

Great service

Roger - Willow Park, TX
215 days ago

Review of Comfort Experts Inc.

Poor fella working late in the evening to get the job done.

Response from Comfort Experts Inc.:

Thank you Roger! We pride ourselves on 24/7 service so that we can take care of our customers.

Overall Experience 5 / 5

Quality

Price

Convenience

Good service. Poor waiting time. Window for service is too big

Kathy - Willow Park, TX
230 days ago

Review of Comfort Experts Inc.

I was given 10-5 as my window for service. I called to be sure i was still to have service at abt 3:30 and was told he was on his way. He arrived at 4:59!!! I spent all day waiting. You have done this for years. My time is valuable also and could have done many things besides sit her and wait. Please try and arrange shorter windows for service. 7 hrs is too much.

Response from Comfort Experts Inc.:

We sincerely apologize about the extended wait period & lack of communication Kathy. That is not the norm and we will research to see what happened. We appreciate your feedback as it helps us do better.

Overall Experience 4 / 5

Quality

Price

Convenience

Simon M. did an outstanding job fixing our air conditioner. He is very intelligent, as he found the problem right away and knew the part to replace an

Steve - Willow Park, TX
303 days ago

Review of Comfort Experts Inc.

Response from Comfort Experts Inc.:

Thank you Steve! We're lucky to have techs like Simon!

Overall Experience 5 / 5

Quality

Price

Convenience

Great service. Jose, joe, and Sergio.

Gregg - Willow Park, TX
331 days ago

Review of Comfort Experts Inc.

Jose, Joe, and Sergio were excellent workers today with installing our new Amana a/c unit. Professional and explained the information needed for the unit. 5 stars!!

Overall Experience 5 / 5

Quality

Price

Convenience

Great honest service

Gregg - Willow Park, TX
334 days ago

Review of Comfort Experts Inc.

Excellent

Overall Experience 5 / 5

Quality

Price

Convenience

Fixed leaking drain pipe

Roger - Willow Park, TX
350 days ago

Review of Comfort Experts Inc.

Would of been nice to know I was going to get charged for fixing the drain pipe. I would of fixed myself. Thought it was part of the warranty. Tech fixed the issue then suprise!

Overall Experience 5 / 5

Quality

Price

Convenience

7 days ago

ryan.schmuhl@acgenius.com

Upon arrival found suction line freezing quickly due to lack of airflow. Found fan relay intermittently working. Replaced relay. System operating as should.

Near Fairway Dr, Willow Park, TX 76087

11 days ago

Casey D.

Inspection found system low on charge. Leak search resulted in a leak being located on evap coil. Leaked identified with leak detector and soap bubbles. Upstairs system found leaking at schrader. Added 78 ozs of 410a and changed 40/4 dual cap

Near Spyglass Dr, Willow Park, TX 76008

12 days ago

Casey D.

Need to clean indoor coil and blower after cleaning check everything to make sure all is good

Near Peach Dr, Willow Park, TX 76087

14 days ago

Casey D.

Ordering outdoor unit DOA verified with Amana

Near Ridge Haven Ct, Willow Park, TX 76087

27 days ago

Casey D.

Inspected system and cleaned outdoor coil. Leak located in evap coil.

Near Royal View Dr, Willow Park, TX 76087

30 days ago

Casey D.

Surge protector $ 890 bubble cover are $85 And The new drain pan is 398.50

Near Sam Bass Rd, Willow Park, TX 76087

32 days ago

Casey D.

Change blower cap and condenser cap. Charge system to spec. Install drain switches

Near Buffalo Ct, Willow Park, TX 76087

40 days ago

Casey D.

Thoroughly performed a cooling tune up, tightened electrical connections and checked all cooling components. Refrigerant levels are low, subcool 0Â°, dual run bad, replaced under membership warranty, indoor coil extremely rusted up, no drain safety, blower motor leaking oil, blower cap 5 mfd out of 10 and system r22. Due to the age and condition of the system, highly recommended speaking with a comfort advisor about upgrading to something reliable with warranties behind it before trying to repair something of this age. Customer is speaking with her son tomorrow and then will let me know if she wants to get pre approved for a new system. Setting reminder.

Near Singletree Ln, Willow Park, TX 76087

40 days ago

sergio.varelaj@acgenius.com

Lv 5 48k hp horizontal, add new return and duct cleaning with fogger

Near Carriage Dr, Willow Park, TX 76087

42 days ago

Casey D.

Thoroughly inspected the 2007 split system, dual run capacitor bad, contactor burned, condenser fan has hot spots all over, evaporator coil rusted up and leaking r22, blower capacitor below specs and system has no drain safety. Due to the age and condition of the system, highly recommended speaking with a comfort advisor about upgrading to something reliable with warranties behind it. Customer is meeting possibly tonight or for sure in the morning at 10am with an advisor.

Near Carriage Dr, Willow Park, TX 76087

 5/5

Extremely Happy

“They did an outstanding and thorough job looking at my units.”

- Bob C.

 5/5

Great Work

“Really appreciate his honesty and knowledge. Made it much more likely we’ll use Comfort Experts in the future.”

- Jason M.

 5/5

Very professional and explained the issue

“Comfort Experts were at my house within a couple of hours of reporting the issue.”

- Eric J.

 5/5

Amazing Customer Service

“The tech was great. When he explained what was wrong and what we needed to do”

- Brad A.

 5/5

Very Professional and Helpful

“They answered ALL of my questions. ”

- Kathy L.

Air Conditioning Willow Park TX Heating Service

Local Reviews for Willow Park, TX

Great diagnosis of problem.

Gregg - Willow Park, TX 7 days ago

Teacher

Patricia - Willow Park, TX 40 days ago

Very thorough

BVT - Willow Park, TX 119 days ago

Fast service - Got my up & running

Eric - Willow Park, TX 129 days ago

Great service

Roger - Willow Park, TX 215 days ago

Good service. Poor waiting time. Window for service is too big

Kathy - Willow Park, TX 230 days ago

Simon M. did an outstanding job fixing our air conditioner. He is very intelligent, as he found the problem right away and knew the part to replace an

Steve - Willow Park, TX 303 days ago

Great service. Jose, joe, and Sergio.

Gregg - Willow Park, TX 331 days ago

Great honest service

Gregg - Willow Park, TX 334 days ago

Fixed leaking drain pipe

Roger - Willow Park, TX 350 days ago

ryan.schmuhl@acgenius.com

Casey D.

Casey D.

Casey D.

Casey D.

Casey D.

Casey D.

Casey D.

sergio.varelaj@acgenius.com

Casey D.

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Local Reviews
for Willow Park, TX

Gregg - Willow Park, TX
7 days ago

Patricia - Willow Park, TX
40 days ago

BVT - Willow Park, TX
119 days ago

Eric - Willow Park, TX
129 days ago

Roger - Willow Park, TX
215 days ago

Kathy - Willow Park, TX
230 days ago

Steve - Willow Park, TX
303 days ago

Gregg - Willow Park, TX
331 days ago

Gregg - Willow Park, TX
334 days ago

Roger - Willow Park, TX
350 days ago

How Can We Help You Today?

How Can We Help You Today?