Local Reviews
for Grand Prairie, TX
Our Reviews by City
Great service
Ethel - Grand Prairie, TX 75050
Excellent Service
Mary - Grand Prairie, TX 75052
Great service !
John - Grand Prairie, TX 75050
Fast and efficient !
Good Tech
Byron - Grand Prairie, TX 75052
Excellent service.
Kristi - Grand Prairie, TX 75052
Professional, thorough, and explained everything.
Good Service
Maulesh - Grand Prairie, TX 75052
Blake did a great job walking us thru the whole process. Service Titan is not as useful. It gives out wrong info on a Tech arrival. Tuesday I wasted 2 hours waiting for Blake. Even this morning the info came in an hour and half early. Blake had told me he would come around 1030 AM which he promptly showed up 2 minutes before.
Excellent service
Cindy - Grand Prairie, TX 75054
Mike explained everything very well to me.
Excelente service!
Christina - Grand Prairie, TX 75051
Good service
Cabalo - Grand Prairie, TX 75054
System Tuneup
Priscilla - Grand Prairie, TX 75052
Craig is courteous & professional. He walked me through the work he was going to do & showed me before & after photos. Very pleasant experience.
Perfect Timing
Casey - Grand Prairie, TX 75054
This is the second unit I have had replaced. They did a great job and got finished in a day. I have been using them for years and have had good luck with them and their service.
Professional employees
Gary - Grand Prairie, TX 75052
Zap arrive in a timely manner.Zak explain everything he was going check.And as did have any issues or concerns with the Havc.Zak was training a new employee that was with,they did a great job.
On Time and Helpful
Casey - Grand Prairie, TX 75054
Exceptional Service
Gregory - Grand Prairie, TX 75054
Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.
Great professional service. Very sociable manner.
Harris - Grand Prairie, TX 75052
Great service
Robert - Grand Prairie, TX 75054
Technician was very knowledgeable and answered all of my questions and concerns.
outstanding
Narcizo - Grand Prairie, TX 75052
Ryan was very knowledge of the job. explain what he was doing. all in all outstanding job.
Great Service
Maulesh - Grand Prairie, TX 75052
Nice well mannered
Great
Connie - Grand Prairie, TX 75052
Good
Great Service
Rudy - Grand Prairie, TX 75052
Every techs have been very nice
Professional service
Rob - Grand Prairie, TX 75052
Technician was courteous, professional, and thorough. Overall great service!
Great service
Priscilla - Grand Prairie, TX 75052
Great service...👍👍👍
Melvyn - Grand Prairie, TX 75050
Knew what he was doing....and was done in a short period of time...
outstanding
Narcizo - Grand Prairie, TX 75052
was very polite explain what he was here for. does very good work
Thorough, personable.
Pamela - Grand Prairie, TX 75052
Dennis got here when he said he would. Answered all of my questions.
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Biological growth in blower and electrical area. Blower is clean. Coil is clean. Drain lines are clear and flowing. Recommended pan strip , customer agreed. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Amp draws acceptable. Cleaned unit inside out. Left system in working condition. Thank you for choosing comfort experts.
Tyler L.
Tyler L completed an electrical estimate found him a price for moving a ranged plug over about a foot I also got him a price of adding two to three new plugs in his garage as new circuits sent both estimates as emails and said that he needed to wait as he just paid for his new unit via US
Mike R.
R22 system is over 10 years old I recommend system replacement. System is total empty on r22. Apart from that when thermostat calls for cooling it activates heating. The blower wheel is also vary drity. Along with the coil. Customer has other major issues he needs to repair before his ac and wants to contact us when he's ready. He says he is interested in financing
Mark W.
09/26/23 changed out masterbath tub faucet. Also added new shut off valves underneath. Cleared the drain on the master bathrooms husband side sink.
Brock S.
Install 36k upflow heat pump with standard filtration, reseal duct work, new platform for closet, straight electric to heat pump conversion
Ryan S.
Arrived for water leak service eval Plywood base is sagging on the backside and water is draining away from the drain lines System is from ‘04 Compressor over amping at start up Contactor burned and pitted Condenser fan motor is close to over heating Recommended unit/system replacement due to cost of relevel and age of equipment quiplem/likely serious failure in the next year or two CA today 3-5 Electrician for plug quotes on adding plugs in the garage
Mark W.
One phase of power is not coming to the Burger box from the meter base called the electric company. And they just did an automated deal. It's supposed to be coming out tonight before 10. If there is problems after power is back will have to return. Can't check anything without power fixed
tyler.scholes@acgenius.com
Customers master bathroom tube faucet is leaking under the hot handle. A repair would not fix the leak on the faucet so we are going with replacing the faucet set with customer supplied. Will do work on Tues.
Brock S.
Ren system tune up on upstairs unit. Poured 1 gallon of water through drains and water drained normally. Temperature Delta on system was good, igniter and flame sensor tested out good during heat. Amp draws on compressor and fan were normal as well as capacitor being within tolerance. Recommended a customer thatwe install insulation in upstairs since insulation was rated at R7. Also recommended installing a UV System and unit Surge Protector. Found no other issues at this time.
colby.finch@acgenius.com
On arrival the system was turned off. When I turned the system on it ran and began cooling. I checked refridgerant on the outdoor unit and the low side sat temp initially was 30 and began bouncing up and down between 30 to 40 sat temp. This indicated we had non condensables in the system. I recommended speaking with a comfort advisor before adding new refridgerant and a filter drier to clear up the non condensables in the system due to the age and condition of the system. The comforr advisor appointment is scheduled for 6-8 today. Thanks for choosing comfort experts and have a great day!
tyler.scholes@acgenius.com
09/18/23 investigated leak in front yard. The meter showed no sign of movement over the course of 20 min. Customer speculated a leak due to high bill but might be due to drought and city raising prices
Brock S.
Ran annual cooling service on both upstairs and downstairs units. Tested both drain lines with a gallon of water each and units drained normally. Compressor and fan amp draws were normal and capacitor tested within tolerance. Found smaller upstairs unit to have a high load run amps and recommended installing a compressor Saver. Also recommended installing UV systems in both units. Found no other issues at this time.
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Drain lines are clear and flowing. Filter is clean. Looking at the outdoor unit all electrical connections and components are good. Capacitor within tolerance. Refrigerant levels acceptable. Cleaned unit inside out. Left system in working condition.
Diego M.
Upon arrival system was in working condition. Looking at the outdoor unit all electrical connections and components are good. Capacitor was low but client had a capacitor for me to replace. Amp draws are good. Refrigerant levels are good. Cleaned unit inside out. Looking at the indoor unit all electrical connections and components are good. Blower is dirty. Coil is clean. Filter is clean. Drain lines are clear and flowing. Left system in working condition. Thank you for choosing comfort experts.
Diego M.
Upon arrival system was in working condition. Looking at the indoor unit all electrical connections and components are good. Blower and coil are clean. Drain lines had build up , recommended we clear it instead of just flushing it down , client said to just flush it down. Looking at the outdoor unit all electrical connections and components are good. Capacitor was out of tolerance and very low. Changed capacitor under p&l. System in over amping at start , recommended compressor saver but client denied work. Refrigerant levels are acceptable. Amp draws are acceptable. Cleaned unit inside out. Thank you for choosing comfort experts.
Ian C.
Blower wheels on both systems are dirty Recommended Blower wheel cleanings on both systems, Little build up of dust amd biological growth in duct work Recommended iaq300 for healthy clean air Amp draws acceptable Capacitors in range Coils clean Deltas acceptable Systems operating efficiently
Aaron W.
Outdoor unit is operating within specifications, refrigerant levels are good at this time, indoor unit operating, drain is not flowing properly, made repairs and left system cooling
Brock S.
Found leak in the evaporator coil. Since unit is over 10, we will schedule a comfort advisor for quote on a replacement unit.
Kellen M.
HTU complete. System is well maintained and in proper function. Replaced a 40/5 capacitor. Filter replaced. UV bulb replaced (customer supplied) Discussed other home investment opportunities. Customer satisfied.
Aaron W.
Outdoor unit is operating within specifications and, refrigerant levels are good at this time, indoor unit operating within specifications, drain line is clear, left system cooling
Aaron W.
Recall on Diego Arrived to customers unit drain line clogged cleared train and flushed with 3 gallons of water,left system cooling
colby.finch@acgenius.com
Removed dirty filter, system was cooling when I left.
Alec G.
During inspection discovered that house had more then a 4 degree temperature drag and during inspection discovered that the cap was below tolerance so went ahead and got it swapped out and had the system cooling properly Left customers house with system cooling
Diego M.
Upon arrival system was in working condition. Client stated that indoor unit was leaking. Wet switch was tripped but customers dried it off. Poured down about 2 gallons of water down primary drain line. No back up occured. Client wants a plumber out here to properly inspect pipes. Left system in working condition.
Aaron W.
Outdoor unit is operating, refrigerant levels are low, was unable to check indoor unit due to Mastic seal,drain line is clear
