HVAC, Plumbing, & Electrical Services
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
For over 60 years, Comfort Experts Inc. has been providing air conditioning, heating, plumbing and electrical services to homeowners in Grand Prairie, TX. Our team of professionals is available any time night or day for your convenience and every job we do includes a satisfaction guarantee. Read our reviews below to learn more about what makes us the perfect experts for all your home improvement needs. From air conditioning repair, AC replacement or installation, and maintenance to having an electrician or plumber come out to diagnose a problem, Comfort Experts has got you covered. When it comes to keeping your home comfortable, you can trust our experts!
At Comfort Experts, we pride ourselves on our exceptional, reliable, and prompt AC and heating repair services. With over 60 plus years in the business, we bring experience and professionalism to every job site. Our team of qualified technicians strives to offer the very best in service as soon as possible to keep your house at a comfortable temperature all year round. You can’t go wrong when you call Comfort Experts for all your HVAC needs in Grand Prairie.
Whether you need work done on your central air conditioning or your heating unit, you can rely on the expert services of Comfort Experts. Our service technicians have extensive on-the-job knowledge and training to perform any repair, including replacing heat pumps, thermostat problems, frozen equipment, broken belts, compressor problems and anything in between. Our team of highly qualified technicians works hard to find the source of the issue and repair the problem at an affordable cost. There is no repair too big or too small for our experienced service technicians.
Dealing with an AC or heating repair can be a frustrating experience. Unfriendly or inexperienced repair companies can only make matters worse. But at Comfort Experts, we go above and beyond with superior customer service to make your experience as painless and as enjoyable as possible. Friendly staff members are available to answer any and all of your questions. Knowledgeable technicians provide prompt service and a thorough and honest assessment of your AC or heater repairs. At Comfort Experts, we aren’t just in it for the money. We genuinely care about our customers, and always work to provide you with a trustworthy and affordable repair so your HVAC system can last for years to come.
One of the most important things to consider when hiring an AC or heating repair company is reputation. At Comfort Experts, we have an excellent reputation that precedes us. Customers often express their appreciation as well as tell others about our reliable services. In fact, many customers are repeat customers as we have built trustworthy relationships with our clients.
AC repairs can be financially stressful. But when you choose to work with Comfort Experts, we work with you for affordable costs. Financing is also available to make your HVAC repairs as affordable as possible. Through prompt services and honest, hard work, we’ve established a reputation as being one of the best in integrity, customer service, expertise, and fairness. As others can attest to, you are in good hands with Comfort Experts.
When you choose Comfort Experts, you never have to worry about receiving poor services ever again. For more information about our services or to find out answers to all your HVAC questions, contact us online today!
Very personable and very knowledgeable
Surprised how little time it took
Was a little bit of miscommunication but customer support resolved issue. Technician was able to do the cleaning as requested.
Alonoso was quick, polite & walked me through what he did when he performed the check-up. Very pleasant experience.
Thank you Jake for all your help and hard work!!!
Great guy! Awesome service.
Awesome guy. Excellent service.
Mike gave a detailed explanation on the problem with the ac system
professional tech–was in and out fast. explained all I needed to make unit last longer.
Daniel was a total professional. He was thorough in his worked, he answered every question I had, and even threw out suggestions about maintaining my home better. Was very nice, and everything went smoothly.
As always. Great service
excellent servicel
Great job !
He will be back Saturday to install a new breaker for my washer & dryer . He explained what needed to be done and answered all of my questions . I am very satisfied with the job so far. Tyler is a very nice guy . Very professional.
Daniel was awesome. Very professional, knowledgeable and caring about finding the best solution.
Daniel was great, found the problem ! Would have loved for him to fix it, but the price for just the labor was outrageous. Twice as much as we had from another big company quoted
Cordial personality, helpful with his explanations, and quick to show the trouble spots.
The technician was very knowledgeable and did a great job explaining things to me.
Zak provides extremely superior customer service while making sure the cooling system is operating properly. He did a written estimate of necessary maintenance and is sending possible financing documentation for our needs.
Tyler was very respectful. Did a detail inspection of all faucets. Explained what needed attention. We are very happy with the job that he did. Alec Gibbs did a great job inspecting our A/C unit. He did a performance and safety testing on the unit. He cleaned the condenser and restored the system to a clean condition. Alec is very friendly and courteous and very knowledgeable. We are very happy with the job that he did.
Colby and Mike were wry nice and thorough. Colby explained all his findings in detail and presented us with options to remedy.
Very professional. I would recommend for all your HVAC services
We just had a new HVAC installed by Comfort Experts. One crew cleaned our duct work then Alex and Daniel in stalled the HVAC system. They were very professional and efficient. Near the end of the install a tiny bird flew in the open door. It flew up to my skylight. They went above and beyond to capture the tiny bird and release it safely. Kudos to Alex and Daniel!!!!
What an amazing young gentleman. He went above and beyond informing us of what he was doing. He offered some suggestions that were helpful for us. He needs more STARS!!!!!
Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.
Tyler provided great knowledge and customer service. He diagnosed the problem on the first visit and was able to work within my schedule to come back to resolve. He was on time and took less time to resolve. Tyler has a pleasant personality.
Today, I meticulously cleaned the air conditioning system to restore its optimal performance. I began by removing the caked filter, which had accumulated a significant amount of dust and debris. After carefully extracting the filter, I washed it thoroughly to ensure it would function efficiently. Next, I addressed the condenser coil, which was heavily caked with dirt and grime. I used specialized tools to clean the coil, removing all the buildup to enhance heat transfer. With the filter and coil cleaned, I reassembled the system and conducted a series of tests to confirm everything was functioning correctly. The system is now back online and ready for cooling, ensuring the unit operates at peak efficiency. This Amana system, only two years old, is now clean and ready to provide reliable cooling.
Upon arrival, I found the system completely shut off. After opening the system's door, I confirmed the presence of 240v. At the thermostat, I discovered it was off and had batteries. I requested new batteries from the customer, replaced them, and the unit powered on immediately. The customer expressed interest in a level 2 duct cleaning, but due to ongoing house painting, we scheduled a follow-up call for September 2. Thank you for choosing our services.
Upon inspection, I identified a leak at the compressor, which had previously been addressed by another technician. To ensure a permanent fix, I rewelded the affected line. Following this, I conducted a thorough pressure test on the entire system, revealing no leaks as the pressure held steady. I then pulled a vacuum and set the charge, ensuring the unit was functioning correctly. Additionally, I discovered that the primary drain was clogged. After clearing the obstruction and treating the drain unit, it is now operating efficiently without any additional charges.
Upon arrival, I diagnosed a failed soft start issue with the customer's system. After a thorough inspection, I determined that the fan control board needed to be bypassed to restore proper functionality. I carefully executed the bypass procedure, ensuring all safety protocols were followed. Once the bypass was complete, I tested the system to confirm that it was operating correctly. The system responded well, and the cooling function resumed as expected. I explained the issue and the solution to the customer, ensuring they understood the steps taken. The customer expressed their gratitude for the prompt and effective service provided.
Upon arrival, I conducted a thorough evaluation of the system. Both condenser units were found to be dirty, which affected their performance. I meticulously cleaned the condensers to ensure accurate refrigerant readings. Post-cleaning, the refrigerant levels were within normal limits. I explained to the homeowner that the slower cooling upstairs was likely due to the dirty condensers and inadequate insulation. Although the homeowner is not planning to invest in insulation at this time, I provided an open estimate for future reference. Thank you for choosing our services. Have a great day!
During the service visit, I identified that the system was experiencing frequent high-pressure trips. To address this, I thoroughly cleaned the system components, which helped alleviate the issue. Given that the customer had an upcoming maintenance visit, I did not charge for this cleaning service. However, upon further inspection, I discovered that the contactor and defrost control board were severely damaged. Although I could have replaced these parts, the customer was not ready to proceed with the repairs at that time. I explained the situation and the necessary steps for future repairs.
I visited the site to address an issue where the thermostat was not dropping below 76 degrees despite a 17-degree temperature difference. After waiting an hour, the thermostat reading remained unchanged. Using a psychrometer, I confirmed the room temperature to be 74.6 degrees, suggesting the thermostat's thermal sensor had lost efficiency. I replaced the thermostat under warranty. Additionally, I suspected the evaporator coil might be faulty, despite the good delta readings. I prioritized replacing the thermostat and will revisit the coil replacement if needed. The customer has a scheduled tune-up for September, so I will reassess the system then. The system was left on cooling, and I ensured the customer was informed about the potential need for further work. Thank you for choosing our services.
Upon arrival, I conducted a thorough evaluation of the system to identify any issues. During the inspection, I discovered a burnt wire connecting the capacitor to the contactor, which was causing the unit to malfunction. To resolve this, I replaced the damaged wire at no additional cost to the homeowner. Following the replacement, I meticulously tested the system to ensure it was operating correctly. The unit began to run within the normal specifications, achieving a 19° temperature split, indicating optimal performance. My goal is to provide reliable and efficient service, ensuring the homeowner's comfort and satisfaction. Thank you for choosing our services. Have a great day!
Upon arrival, I conducted a comprehensive inspection of the system as requested for the yearly tune-up. I started by turning the system on and thoroughly tested all unit operations, ensuring everything functioned correctly. I checked the air filters, drains, and all electrical components, confirming they were in good working order. I also measured the refrigerant levels and delta T. The outdoor capacitor was found to be out of tolerance and was replaced under warranty. Additionally, I recommended upgrading or replacing the UV system's bulb, which was outdated. Despite these suggestions, the homeowner opted not to proceed with any additional work as the system was running and cooling effectively.
Upon receiving the call, I promptly arrived at the site to address the issue. The task at hand was to clear a blockage in the trap. Using specialized tools, I carefully accessed the trap and identified the source of the obstruction. With precision, I employed a cable to dislodge and remove the blockage. After ensuring the trap was clear, I flushed it with water to confirm the successful removal of the debris. I then inspected the area to ensure everything was functioning correctly and provided the customer with a detailed explanation of the process and the importance of regular maintenance to prevent future issues.
During the evaluation, I identified a clog in the main home plumbing line within the closet. To address this, I arranged a referral to a plumber for the following morning. In the interim, I installed a temporary drain line into a 5-gallon bucket to ensure the AC could continue operating. The unit was approaching its LRA rating, so I recommended a compressor saver kit to reduce inrush amperage. The homeowner is considering this recommendation for a future visit. Thank you for choosing Comfort Experts.
We successfully completed the replacement of the TMP valve for the water heater, ensuring it is now fully functional and leak-free. The old valve was carefully removed, and a new one was installed, along with the necessary piping. Additionally, we repiped the TMP drain, ensuring it is correctly tied into the existing drainage system that exits the home. This meticulous work guarantees efficient water flow and prevents any future leaks. All materials and labor for the installation were included in the estimate. The main shut-off valve at the street was checked and found to be operational, though it was noted to be difficult to turn. The customer opted not to replace the water heater's main shut-off valve at this time.
Upon arrival, I assessed the issue with the hose bibb, which was not functioning correctly. After a thorough inspection, it was determined that the hose bibb needed to be replaced. I proceeded to carefully remove the faulty hose bibb, ensuring minimal disruption to the surrounding area. Following this, I installed a new hose bibb, making sure all connections were secure and properly sealed to prevent any future leaks. Once the installation was complete, I conducted a series of tests to ensure that the new hose bibb was functioning as intended. The water flow was checked for consistency, and there were no signs of leaks or malfunctions. The customer was informed of the successful repair, and they confirmed that everything was working properly.
Upon inspection, I identified loose connections at the disconnect box associated with the P&L unit. After carefully examining the connections, I proceeded to fix each loose connection, ensuring they were secure and properly aligned. Recognizing the potential for further issues, I replaced the disconnect box to prevent any future complications. Following these steps, I conducted a thorough test of the unit to confirm that all issues had been resolved. The P&L unit is now operating efficiently and reliably, with all connections securely in place and the new disconnect box functioning as intended.
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Upon evaluation, I identified a dual run capacitor that was out of tolerance. I replaced the faulty component, which restored proper function. Following the replacement, I checked the refrigerant levels and found them to be within normal parameters. The unit now operates efficiently, achieving a 22° temperature split. This meticulous attention to detail ensures optimal performance and reliability. Thank you for choosing our expert services.
Upon arrival, I identified out-of-tolerance capacitors and replaced them. I informed the customer about the factory-installed hard start kits on new Amana systems, but they opted for additional installation. I adjusted the refrigerant charge on the main unit, ensuring subcooling met manufacturer specs. Both systems operated correctly, with an 18°F temperature split. I confirmed proper drainage by pouring water down the primary drain line. Both systems are now fully functional.
We conducted a thorough cable line inspection and successfully cleared the line through a clean-out process. During the camera inspection, we identified root intrusion at two distinct fittings. The presence of these roots in the line prevents us from providing a warranty against future stoppages. Consequently, we recommended either repairing or replacing the affected fittings. Additionally, we discussed the benefits of a CCC membership with the customer, who expressed interest and requested time to consider the membership option.
Upon arrival, the system was operational but exhibited an inconsistent performance. I verified refrigerant levels, finding them adequate. The subcooling was 13 degrees, and superheat was 6 degrees. The electrical capacitor was significantly out of tolerance, causing intermittent operation. I replaced it with a new capacitor under lifetime warranty. The system is now stable and functioning correctly, with no anticipated issues in the near future. Thank you for choosing our services.
Upon inspection, I identified that the dual run capacitor and start kit were faulty. I replaced these components with new parts. Following the replacement, the unit is now functioning correctly. I ensured the levels were balanced and verified the unit's performance. The system is now operating smoothly and efficiently, meeting all expected standards.
During the plumbing tune-up, I identified that the kitchen faucet lacked pressure on the cold side. After a thorough inspection, I recommended removing and checking the faucet for debris and potentially replacing the cartridge. The homeowners, who work night shifts, opted not to proceed with repairs at this time. I provided detailed estimates for the necessary repairs.
Upon arrival, I assessed the air conditioning system that was not functioning properly. After a thorough inspection, I identified that the system was low on refrigerant. I initiated a detailed leak search, meticulously examining both the indoor and outdoor components of the unit. The leak was traced to the top line connected to the compressor on the outside condenser. I informed the customer about the identified issue and assured them that we would return the next day to repair the leak and restore full functionality to the system. Thank you for choosing our services; we appreciate your trust in us.
During the plumbing inspection, I identified several issues that require attention. I provided detailed estimates for the necessary repairs. The customer reported low pressure at the back frost-free hydrant. Upon inspection, I found that the hydrant had good pressure when the hose was unattached. I also checked other plumbing components and identified areas that need repair. Although no repairs were made during this visit, I ensured the customer understood the issues and the estimated costs for the required work. No warranty applies as no repairs were performed at this time.
I arrived to address issues with non-functioning plugs and lights. Upon inspection, I identified a tripped GFCI and resolved it. The customer also requested a complete replacement of the garage light bulbs. I provided a detailed quote, which was accepted, and completed the task. Additionally, I ensured all electrical systems were functioning correctly. The customer expressed satisfaction and mentioned plans to schedule a plumber for a water filter swap and other minor tasks.
Upon arrival, I assessed a non-operational system and discovered it was critically low on refrigerant. I recommended installing a soft start kit to mitigate compressor inrush amperage. After obtaining the necessary refrigerant and adapter, I adjusted the system to the correct charge. The system resumed normal operation, cooling effectively. Throughout the process, I ensured the customer was informed and approved of each step. The system was fully functional and operating as designed by the time I left.