Recent Jobs and Reviews in Grand Prairie, TX
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Job Locations and Reviews
Tyler L.
I have replaced a light in the utility room and 2 in the kitchen as well as given an estimate for 3 other lights
Grand Prairie, TX 75052
garrett.young@acgenius.com
For the evaluation I showed up to the customer's home and they stated their unit shut off last night but would periodically come back on and then shut off again. When I got in the Attic check the flow switch and there was water inside causing the float switch to trip. I flushed the dry line with compressed air and attempted to suck out the clog with my vacuum however there was a rubber piece that would not come out. I cut that section of the p-trap out and replace it and if I'm doing so the drain line was clear. I left with the system cooling and temperature set to 80°
Grand Prairie, TX 75052
garrett.young@acgenius.com
For this evaluation I showed up to the customer's home and he stated last night the unit stopped blowing cold air and gradually got warmer. At the condenser I was getting a 04 fault indicating locked rotor this system has a hard start on it, and needed a new one as the capacitor was dead. I talked to the customer and explained why the hard start is good to have and the benefits and he decided to let me put a new one on. Once I did that the system fired up and was blowing cold air. I left the temperature set to 72° the thermostat and blowing out at 65°.
Grand Prairie, TX 75052
Tyler L.
Will be returning on Tuesday the 23rd to install 3 new lights
Grand Prairie, TX 75052
Tyler S.
07/15/24 TS - could not check the master bathroom at this time. The kitchen sink head leaks out of the button sprayer. Quoted too replace kitchen faucet
Grand Prairie, TX 75052
Mike R.
Today I installed a 45 5 capacitor on a 2019 goodman system. After that we got him set up for a double home and budget plan for his 2 systems. I recommend a soft start for both out side units. And in the future some uv lights for both airhandlers.
Grand Prairie, TX 75052
Daniel S.
Arrived for rec work Installed new thermostats and zoning board System running before I left
Grand Prairie, TX 75054
Zak L.
Arrived fit service Eval System drain line backed up Cut and cleared drain System coming fine at exit Recommend UV upgrade to eliminate all contaminants from the air and help coil and drain line stay clean
Grand Prairie, TX 75051
Daniel S.
Arrived at eval System wasn’t Turing on Ran test and found out the zoning board is bad and the upstairs thermostat is bad, and downstairs thermostat is bad too Urgent order
Grand Prairie, TX 75054
Zak L.
Arrived for service Eval Loose connection at the contactor Tightened and system working fine now Refrigerant Motors and capacitors are good
Grand Prairie, TX 75052
garrett.young@acgenius.com
For this evaluation I'll show up to the customer's home and she stated her unit was making a loud humming sound and the fan motor would try to turn on and then turn off. When I went out there the capacitor was good however the fan motor was pulling 2.5 amps with a 1.4 FLA and the compressor was pulling 25 amps with a 20 RLA. I talk to the customer about the cost of repairs versus replacement however due to their financial situation they do not believe they are able to afford a new system.
Grand Prairie, TX 75052
adam.brockelman@acgenius.com
Cut hole in closet behind the ac unit and water heater to get to drain pipe. Ran sewer machine through the drain pipe and poured galllon of water through. Tested after repair everything working properly,
Grand Prairie, TX 75051
Daniel B.
Fgbn
Grand Prairie, TX 75054
Zak L.
Arrived for service Eval House plumbing backed up and tripping drain switch Sending plumber out
Grand Prairie, TX 75051
Zak L.
Arrived for service Eval Both systems out of refrigerant Comfort Advisor scheduled for tomorrow at 12 to start replacement
Grand Prairie, TX 75054
colby.finch@acgenius.com
On arrival primary drain line was clogged. Once I disassembled the p trap under the sink the system ran and cooled with no issues.
Grand Prairie, TX 75054
Zak L.
Arrived for service Eval System failing in multiple ways Comfort Acidity coming out today to stay replacement process
Grand Prairie, TX 75052
Daniel B.
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Grand Prairie, TX 75052
Zak L.
Arrived for service Eval Hard start kit blown causing locked rotor error code Replaced hard start kit System cooking at exit
Grand Prairie, TX 75051
Lisa M.
Daniel S. completed two annual heat and air conditioning tuneups.
Grand Prairie, TX 75054
Daniel S.
Arrived for a IAQ estimate Customer stated she gets really bad allergies I recommend our IAQ 200 to help with allergies and to change her filters out more often Customer okayed IAQ 200 Installed and system running before we left
Grand Prairie, TX 75052
Daniel S.
Arrived for tow system STU All components were working and in tolerance besides the outside downstairs and upstairs cap Relayed information to customer about the caps Got the okay for the caps Recommend IAQ 200, blower and coil clean for both units, microbial mist, insulation, compressor savers and membership Customer is going to think about other recommendations
Grand Prairie, TX 75054
Robert G.
Wuote
Grand Prairie, TX 75052
Tyler S.
06/18/24 TS- cleared sink drain in masterbath room basic drain clean
Grand Prairie, TX 75052
Mike R.
I came back today to pick up a tool I left behind.
Grand Prairie, TX 75052
Review
Excelente service
Review
Mike was prompt, quick to answer all questions, and did all work without unnecessary messiness or noise. He made me aware of changes or upgrades he would recommend at a level that was easy to comprehend.
Review
Very professional men
Review
Great service
Tyler was very respectful. Did a detail inspection of all faucets. Explained what needed attention. We are very happy with the job that he did. Alec Gibbs did a great job inspecting our A/C unit. He did a performance and safety testing on the unit. He cleaned the condenser and restored the system to a clean condition. Alec is very friendly and courteous and very knowledgeable. We are very happy with the job that he did.
Response from Comfort Experts Inc.:
Hi Maria! Thank you for sharing your experience! We're delighted to hear that Tyler provided respectful and detailed service during his inspection of your faucets. Providing clear explanations and exceptional service is important to us, and we're thrilled that Tyler met your expectations. We'll be sure to pass along your kind words to Tyler. If you have any further plumbing needs or questions, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again in the future!
Review
Just had my yearly check up on both my units Zak did a great job and informed me about everything going on during the process.
Colby and Mike were wry nice and thorough. Colby explained all his findings in detail and presented us with options to remedy.
Response from Comfort Experts Inc.:
Thank you for your feedback! We're pleased to hear that Colby and Mike provided excellent service and were thorough in their work. It's great to know that Colby took the time to explain his findings in detail and offered options for solutions. We appreciate your business and your kind words about our team!
Review
Very good company They are always on time and resolve my issues.
Review
DID A GOOD JOB
Review
Good job
Review
good worker
Zak was very professional and knowledgeable. He was instructing his trainee very carefully. He explained what needed to be done to update our system.
Response from Comfort Experts Inc.:
Thank you for your feedback! We're thrilled to hear that Zak provided you with professional and knowledgeable service. It's great to know that he took the time to instruct his trainee carefully and explained the necessary updates to your system. Customer satisfaction is our top priority, and we're glad that Zak met your expectations. If you have any further questions or need assistance, please feel free to reach out. We're here to help!
Review
Brock was friendly & knowledgeable and quick with the service.
Review
Brock was great and very knowledgeable
Review
Amazing service!!
Review
Service provided on timely manner and efficiently
Review
The repair men were very professional and knowledgeable of what needed to be done. They explained everything thoroughly
Review
He did an excellent job… very knowledgeable and very nice. He took the time to showed us the pictures that he took in the attic and explained to us what needed to be done…thank you so much.
What an amazing young gentleman. He went above and beyond informing us of what he was doing. He offered some suggestions that were helpful for us. He needs more STARS!!!!!
Response from Comfort Experts Inc.:
Hi Linda! We're thrilled to hear about your positive experience with our technician! Thank you for taking the time to share your feedback. It's wonderful to know that he provided exceptional service by keeping you informed throughout the process and offering helpful suggestions. Your kind words are greatly appreciated, and we agree that he deserves more stars! We look forward to serving you again in the future. Thank you for choosing us!
Review
He worked his butt off
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Great Service
Review
the service tech new his job very well. got my AC up and running. good job
Review
Zak was a very nice person, knowledgeable straight shooter
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Excellent service
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Excellent service
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Great service
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Excellent Service
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Fast and efficient !
Review
Good Tech
Gavin came and did a thorough job. He arrived a little ahead of schedule. He trouble shot the system to identify the source of the problem. I appreciate his clear communications and one can tell he has the knowledge to do this work. I strongly recommend this company and specifically Mr. Gavin should you need some assistance in the HVAC area. Thank you again.
Response from Comfort Experts Inc.:
Thank you for sharing this review of Gavin's work! It's great to hear that he did a thorough job and arrived a little ahead of schedule. It's also wonderful to hear that he was able to troubleshoot the AC system to identify the source of the problem, and that he communicated clearly throughout the process. Having a technician who is knowledgeable and communicates clearly can make all the difference in an HVAC service experience, and it sounds like Gavin was able to provide that level of service to you. I'm glad to hear that you would strongly recommend this company and specifically Gavin if someone needs HVAC assistance. Thank you again for sharing this review, and I hope that you continue to have positive experiences with this company in the future.
