Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Good morning sunshine ! Mr Cooper is a great addition to this organization! He showed up on the expected time. Very friendly and knowledgeable. I would always recommend Hobson Air / Comfort Expert to take care of any of your needs to keep your home up and going! Thank you for your support and efforts!
Cody was amazing. Showed up on time and found problem right away. Had me cooling and comfortable again in short period of time for a very reasonable price! Comfort Experts will be who I call from now on!
Wednesday, 5/21/25 My experience with Comfort Experts was very good. We were able to schedule a tech to come out the same day. The technician was friendly (and talkative) and gave a knowledgeable report of the issue, then showed me the readings spent time explaining why they were bad and why he came to his conclusions. I needed a new system. The salesman did a great job of explaining our options with the pros and cons of each. Their professionalism sealed the deal. They were able to schedule the install for two days after the purchase. The techs that installed the system were just as friendly and professional as the others. They finished the installation in one day, so we hada cool air and a new system for that night.
Thank you for your help and quickly responses to fix our system.
Saturday, 5/24/25 The system stopped working, so we called them back out. Justin Pennington came out to assess the issues and was able to fix the problem to get the system working again. It was very knowledgeable he kind of snow what was going on and explained what he was doing.
I'm still very pleased with Custom Experts. They sold us a good system and they backed it up!
Saved Us a Ton by providing a 2nd opinion, spent extra time troubleshooting our system that was working. Could not find any issues. Garrett and Danny explained everything they were doing and did a great job.
Jerred Gomez and Cooper did an excellent job servicing my AC unit this week. They thoroughly asked questions to diagnose the issue I was having and did not rush the process. Their service was top notch, even went above and beyond to clean my units coils with my hose free of charge. Thank you for the professional and top notch service!
Five. Stars don’t begin to give the awards with this company and its employee deserve. I just met Mark D. today for the first time as he came out to inspect my failing outdoor air conditioner unit, he was remarkable in his assessment he was thorough to the point that he got more fixed than I even knew was wrong. And by the grace of God, he had all the necessary parts already on his truck. Just a delightful man that knew what he was doing, and was so confident in the company he works for. If I had a ribeye steak, got a throwing one on the grill for him just to be able to accommodate him in something better than a soft drink or a glass of water. I would invite him back anytime as a guest and I joined as a member for upcoming service calls and repairs if needed, and would do so in a heartbeat at any time the prices are very fair for all that you get, and I would recommend them to absolutely Anybody. And it’s wonderful to know that I did business with a company that supports the people who have served in the military . Mark D. Is Outstanding at his job, I recommend anybody reading this to go with this company when you need your heater air fixed outstanding at his job, I recommend anybody reading this to go with this company when you need your heat or air serviced.
Justin has now become our AC guy for life. I trust him and believe what he's telling. He's not just convincing me on an upsell. He looks at options for our situation and is honest with his points. Justin is now our AC for life. I'm a believer. Great guy, great company. I hope the company knows the caliber of tech they have with Justin.
Daniel was our installer. Very knowledgeable and very kind. He is a hard-working guy. He did a 50-gallon water heater by himself. He was on time as well. He answered all of our questions during the initial quote and during the installation. He took the old water heater and cleaned as he went along. Took that other trash with him. I would recommend their service to anyone based off of our experience.
Jarred & Cooper were beyond helpful. After they assessed what needed to be done, Jarred explained the solution so that I felt confident going forward with the project. After completion, they both explained what was done to complete the job. I can easily recommend them both; and, without a doubt recommend the company. Thank you again guys. You were exceptional
Wylie AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Wylie home? If you answer “no” to this question it is time to have your unit inspected. Call us today at (817) 341-5149 to schedule your inspection!
Wylie AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs. Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Wylie AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Wylie families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance. In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at (817) 341-5149!
Recent Jobs and Reviews in Wylie, TX
Rated 5.0 out of 5 stars based on 2 customer reviews
Jonathan Brockway did a great job in our house AC tune UP. He took the time to review each component and provided a detailed report.
Mohammad Omar Idrees – Wylie, TX 75098
Excellent service
Very positive experience for the most part. Previous technician didn’t inform me of the refrigerant cost from previous visit, so I was hit with an unexpected charge.
Donna – Wylie, TX 75098
Awesome service
Ryan is quite knowledgeable and has great customer service. Very patient and professional to deal with.
On arrival both furnaces running and heating. Both systems very dusty, would recommend upgrading filters, cleaning duct work and blowers. Outdoor units had one of two capicators out of tolerance and both compressors overamping on start up. Recommended replacing capicator and adding two compressor saver kits. Customer has home warranty.
For the evaluation I showed up to the customer's home she stated her air conditioning was only blowing out hot air. When I went upstairs I immediately noticed there was water in the overflow pan when I opened up the air handler the coil was frozen. I turn on the heat try and let it start to thaw out, and gauged up outside showing a saturation temp of below 10⁰F. I like searched the air handler and believe the leak is coming on the underside of the Evap coil. I charged the unit to the appropriate superheat to hopefully get the customer by until the new coil is ordered and we can install it.
Wylie, TX 75098
Lisa M.
Wylie, TX 75098
Brock S.
Ran super tune up on customer's house. All heating and cooling components worked as normal. Found biological growth inside of both supply plenums, No drain protection on either unit and no compressor savers. Install drain switches on both units to prevent any issues with water. I found no other issues at this time
Wylie, TX 75098
Blake B.
Tech arrived at a 2 system tune-up. Upon arrival the customer thought this was a duct cleaning estimate. He recently had a tune-up from another company and just wanted an IAQ estimate. The system were checked for IAQ symptoms and qualifications. The ductwork does qualify for a duct cleaning. There was growth and particle buildup in the systems. The customer was given information on recommendations today. He will speak with his wife about how they would like to proceed and would like a call back in a couple weeks if we haven't heard from them by then. The tech will follow up at that time.
