Local Reviews
for Euless, TX
Our Reviews by City
AC tuneup/Electrical check
Todd - Euless, TX 76040
We were expecting an AC tuneup / check. Tyler didn’t look at the AC system but validated our electrical plugs, etc. If we were supposed to have an electrical checkup, Tyler did a great job. 10-5 is too big of a window. I received a text that Tyler was on his way, but he didn’t show up for another hour.
Great Services with cares
Anna - Euless, TX 76040
Great job and like agents who take a care of my place
Amazing Service
Marchellea - Euless, TX 76040
Gavin was informative and friendly. My family and I are happy that he was chosen to come out and service our unit. He was efficient and seemed to enjoy the work he was doing. 5 stars!
Great Service
Jill - Euless, TX 76039
Excellent service.
William - Euless, TX 76040
CRAIG was awesome and thorough.
Service
Am - Euless, TX 76040
Excellent service.
David - Euless, TX 76040
Friendly and knowledgeable technician that gave a complete update on my AC systems.
Great Service
Vickie - Euless, TX 76039
I appreciate the professional service and professionalism of the techs!
Excellent Service.
Corinne - Euless, TX 76039
I’ve been with this company for over a decade. I can highly recommend them for good and fair service from knowledgeable, hard working servicemen.
Technician was professional & courteous
Mary - Euless, TX 76039
would be nice if invoice showed total price and discount received due to being plan member
Great service
Antoinette - Euless, TX 76040
Technician was polite and professional.
Excellent service
M.J. - Euless, TX 76040
P
Mary - Euless, TX 76039
Great service
Mary - Euless, TX 76039
Great
Katie - Euless, TX 76040
He was very polite and professional
Efficient
CSS - Euless, TX 76039
Did a good job. Worked efficiently and quickly.
TuneUp
Mary - Euless, TX 76039
Very professional; provided explanation and took care to cover shoes.
Great
Peggy - Euless, TX 76040
What a nice young man, very knowledgeable, helpful and kind...so appreciated his help and expertise, an excellent representative of his company...
Very informative
Regina - Euless, TX 76040
Awesome Service
Kenneth - Euless, TX 76040
Hobson's Comfort Experts have always provided AWESOME Service. I will use them for any service that they provide!
Good job 👍😁👏
Matthew - Euless, TX 76039
priced right, the service is to brag about
Janet - Euless, TX 76039
Your technician was very nice, very professional. He explained what he was doing and why. He even took my new filter up and replaced the old. I have trouble getting into the attic, or back out of it, so I truly appreciated that extra bit of service.
Great service.
Michael - Euless, TX 76039
The service was great. It would have been even greater if they had a unit filter in stock.
Response from Comfort Experts Inc.:
Thank you Michael!!
Expensive lesson
Nan - Euless, TX 76040
I was quoted a service fee on the phone, when the technician came he told me a different, (higher) price. Told him I was quoted lower price. Dispatch made a mistake when quoting price. Her mistake, NOT mine. The tech walked in, took the thermostat off the wall & said it's rechargeable with a USB micro cord. Very expensive lesson for me. Probably the easiest call he'll have all day. The technician was great.
Response from Comfort Experts Inc.:
While it's troubling to hear that we dropped the ball in misquoting you, I show here that we corrected everything while we were there. If this is not the case or there are still further issues, please let us know. We are here to help.
good
Robert - Euless, TX 76040
You guys are over. the top on the feedback, tone. it down
Blake B.
Tech arrived at a warranty tuneup. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. There was no observed surge protection. The filter was clean. The UV bulb was expired and was replaced. The drain system was clear and bleach was poured. The customer was informed of recommendations today. The system was functioning upon departure.
tyler.lawyer@acgenius.com
05/25/23 Tyler L completed etu main panel full aluminum 5 double luggs sparked when cleaning and one plug with fauly wiring but work was denied
Adam J.
Completed my thorough inspection, I started working on the indoor unit and found that all connections are on properly, I would advise installing a treatment strip to bleach the incoming water to your drain lines. The outdoor unit was washed, cleaned, and found the capacititor within rating. I would also advise installing a unit surge protector to protect your electronics in the home from unwanted surges.
Ryan S.
Performed Stu, system operation is normal refrigerant levels in range capacitor is dead, replaced dual run capacitor and system is operating normally. Cleaned condenser, customer needs new Aprilaire 1910 filter. Home is a rent house
Steven S.
Upon arrival for service service disconnect tripped. Capacitor overcharged and tripping breaker. Replaced breaker. System on and cooling.
Mike S.
05/03/23 Tyler L completed etu all that was found was the fact that her water heater needs a sediment trap but she denied service at this time
Aaron W.
Outdoor unit is operating within specifications, refrigerant levels are good at this time, indoor unitmwas functioning within specifications, all safety are good at this time, offered customer unit surge protector, and compressor saver, custo,er declined
Gavin V.
Amp draws and capacitor tolerances were within tolerances. Performed blower clean. Added hard start. Cleaned outside coil. System left in working order
Gavin V.
Amp draws and capacitor tolerances were in range. Coil and blower were perfect and clean. Cleaned outside coil. Added hard start kit to system. System left in working order
Craig B.
Went to house for cooling tune up on Goodman heat pump, checked indoor unit in heating first, blower is clean, electrical connections are stable, drain lines are clear, recommended water safeties, ducts are ok. Unit is clean, recommend air quality upgrades to increase cleanliness. Evap coil is good, unit is operational In heating, went to condensor unit and checked it in cooling. Freon good, Fan amps normal, capacitor within tolerance, compressor amps good, recommended compressor savor to increase condensor unit longevity, washed off condensor coil, coil clean, the system is functional in cooling.
Craig B.
Went to house for cooling tune up on one Goodman heat pump system. Checked indoor unit in heating first, drain lines clear, filter changed, ducts clean, evaporator coil is good, recommended surge protection for whole house or for unit.Blower is dirty, recommended blower clean Recommend wet switch to go with drain switch as unit is 9 years old. Uv system is operational, unit is operating well in heating, checked outdoor condensor unit in cooling. Capacitor within tolerance, compressor saver Is not working, replaced under warranty, compressor amps fine, cleaned condensor coil, defrost board burned in spots, replaced under p and l warranty. Recommended iaq upgrades for increased filtration. Unit is operational in cooling.
Tyler B.
STU performed today, outdoor unit refrigerant levels are good at this time and the dual run capacitor is testing within manufacturer specifications, I cleaned the condenser coil. indoor unit filter is clean and the heat strips are pulling proper amperage at this time. System pulling high amps on start up,, customer purchased compressor saver
Ryan S.
Performed ahc x3, 3 year old gas Lennox systems. Operation is normal, refrigerant levels in range, capacitors in tolerance, amps normal, all three compressors pulling over lra, need hard start kits to lower inrush amps and extend lifespan of the system. Cleaned all 3 condenser coils. Changed all filters, flushed drainlines with bleach, all systems have emergency pan float switches, recommend primary drainline float switch to prevent water from going into emergency pan and possible ceiling damage, no form of surge orotion, recommend whole home surge protection. Talked to customer about past interest in generators, and if he had any interest in solar.
Gavin V.
#solar Checked both systems. Both inside system coils are looking good and are clean. Both blowers have some dirt impacted, but downstairs blower is in more need of a cleaning. Ducts are clean and in good condition. Electrical connections are sound. Outside units are in good condition. Cleaned both outside coils. Both compressor and fan amp draws for both units were in the same range and under maximum range. Both capacitors were in tolerances. Systems left in working order in cool
Mark W.
Cleaned dishwasher drain needs to run dishwasher several times to get it completely cleaned. If it happens again will need to get someone to pull dishwasher
Matt B.
3/17/23 upon arrival found system heating and cooling with a 20DT. Amana heat pump system had a clean coil and the capacitor on the system was in tolerance. System had a compressor saver and pressures were good. Filter was a little dirty and the customer did not have a replacement. This filter is clean enough to make it through the season but I told her we will need one next visit. System was left cooling with no further issues
javier.falcon@acgenius.com
Guest restroom All good supply and drain good to the sinks Toilet flushes and fills quickly Shower supply great drain good as well Master restroom
Ryan S.
Performed ahc, 3 year old mobile home system. Refrigerant levels in range, capacitor in tolerance, cleaned condenser, changed filters. Installed wet switch to protect home from water damage
Mark W.
Customer has to get charger before we can do the work she will call us when she gets it
riley.hobson@acgenius.com
System is low on freon recommend replacing evap coil because its rusted out customers needs to run info by the land lord.
Ryan S.
Performed htu, system operation is normal, filter clean. Ignition components healthy, blower clean. Uv bulb is past it's 1 year effectiveness, needs to be replaced to keep system free of biological growth, water heater is in poor condition, lots of calcium buildup, loud popping when on, flue not connected properly, rust on fittings and tank. Customer wants to make both repairs but needs to take out money from retirement. Will follow up in a week.
riley.hobson@acgenius.com
Went to house for p and l warranty on 1 system and stu on another system. Did p & l warranty system first. Checked filter, filter clean, blower good, electrical connections good, uv bulb dim, recommended replacement, customer wants to wait. Went to outdoor and checked it. Capacitor within tolerance, fan amps good, compressor amps fine. Coil clean unit is working. Went to 2nd unit for stu and checked blower, electrical connections, filter, ducts, and limits. All looking good, changed filter, Flame sensor going bad, recommended replacement, customer said no. Recommended uv system to sterilize air, customer declined. Plenum leaking air, recommended duct repair, customer wants to wait. Went to outdoor unit and checked fan amps, compressor amps, and capacitor. Capacitor good, fan amps good. Recommended compressor savor to reduce wear on compressor, customer said no. Coil is clean, electrical connections are working, unit is fully operational.
Steven S.
Upon arrival for tune up system on and heating. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Refrigerant pressure good. Cleaned unit. Inspected indoor unit. UV system and oxidizer functioning. Changed filter. Drain line clear. Blower and coil clean. Furnace ignited and heated properly. Recommended energy audit to help lower power bill and increase efficiency of home. Customer agreed. Scheduled energy audit for Feb 12 10-12.
riley.hobson@acgenius.com
Went to house for ahc on downstairs system. Checked indoor system, filter clean, blower relatively clean, electrical connections good, evap coil good. Drain lines clear, ducts are good, heat straps working. Biological growth on indoor unit near primary drain pan, recommended UV system to sterilize germs, customer wants to wait. Went to outdoor unit and checked capacitor, compressor and Gan motor. Capacitor is within tolerance, fan amps good, compressor amps good. Coil is clean, electrical connections good. Contactor burned and pitted, making buzzing noise, recommended replacement, customer said yes, replaced Contactor.
Matt B.
2/9/23 upon arrival found system heating with a 20DT. Uv system wasn't on and the bulb was burned out. Both the ballast and Uv bulb are bad and I replaced the bulb with customers approval but did not have a ballast. Informed customer I would be coming back with a new ballast under her parts and labor warranty. Changed a dirty filter and checked delta. Delta was at 20. Customer renewed membership and we'll be returning to replace the UV ballast. Washed condenser coil and capacitor was within tolerance
