HVAC, Plumbing, & Electrical Services
Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
The best in DFW hands down! I reached out to Comfort Experts at 4AM, my issue was resolved by 9:45 AM. Tylor was professional, explained everything and answered all my questions. I’m a customer for life. Thank you CW team.
My Technician was Coly Finch. He was very respectful and knowledgeable. He helped with everything I needed and more. He took his time and did not rush so he could show me everything that was going on which was amazing. He went above and beyond what he had to do to make sure I was all set. I am definitely staying with their service.
On arrival system running and cooling as intended. I found no refridgerant issues with system, I did find that the sensi thermostat was reading 64 degrees when the actual house temp was 69. Recommended iaq 200 for biological growth and a new primary electrical control to replace the buzzing and failing one currently on the condenser. With customers permission I performed both repairs. When I left system running and cooling. Pausing call as customer paid via financing.
Quoted a level 5 48k heat pump horizontal with level 4 filtration system for $22,000
On arrival system running and cooling producing a 20 degree delta. Indoor unit dusty but otherwise in good shape. Evaporator coil rusted. Outdoor unit overamping on start up. Recommended speaking with a comfort advisor about replacement due to age and history of repairs, along with upcoming refridgerant change. Visit is for 12-3 on December 3rd.
Installed 3 gfcis two protect all kitchen counter top outlets. Tested and working. Great. Gave customer quite for installing 2 new flood lights outside.
Performed inspection made recommendations. Customer said he has a plumber as a client that does his plumbing for free.
Arrived onsite the water heater was lit already but set at pilot. Turned dial to on and burner fired up. Upon inspection noticed the vent 90’s on top of water heater were installed upside down with flow arrow pointing down to water heater. Arrow on vent fittings need to be pointing up in direction of exhaust flow. Home is 1 year old customer will contact home builder to see if they will fix issue first. If not she will call us to correct issue.
Egh