Plano AC & Heating Services
The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Plano home? If you answer “no” to this question it is time to have your unit inspected. Call us today at 817-341-5149 to schedule your inspection!
Plano AC Repair & Replacement
If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.
Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Plano AC repair needs.
Here For All Your HVAC Needs
Comfort Experts, Inc. has made it our mission to keep Plano families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.
In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at 817-341-5149 !
Local Reviews
for Plano, TX
Our Reviews by City
Excellent Service
Joseph - Plano, TX 75093
Excellent service!
Adam - Plano, TX 75074
Steven was very nice and knowledgeable. He went out of his to explain everything he was doing in detail and provided me several options for moving forward. I would go out of my way to ask for him again.
Blake was excellent
Jeff - Plano, TX 75093
Great Customer Service
Robert - Plano, TX 75093
Jhordon is one of your best tech’s I’ve seen in the many years I’ve dealt with your company. He and Phillip were very professional and very customer oriented. Not only did they begin their work promptly, arriving on time and making sure of the job requirements and time required were clear to us. Early on they pointed out the anticipated damages to the ceilings and dirt from very dirty ducts given the age of the house and the sealed registers. Extensive repairs and painting would be required to restore our house to an acceptable condition. Given the upcoming holiday season we decided to delay this job. Only dedicated, professional and responsible techs would have insured that continuing the job would result in a lot of additional time, cost and grief to us. They truly put the customer first and protected your company’s good name. Thanks you for sending them to us.
Duct and filter inspection
Robert - Plano, TX 75093
Devyn was very professional and efficient. He inspect both of our systems and found both very dirty which explained why we are having dust blow throughout the house. He replaced both filters and showed me pictures of the dust and dirt. A very personable and knowledgeable young man. A good representative of your company.
Great service
Gregg - Plano, TX 75025
Blake came near dark and worked for over an hour to be sure our units were in perfect working order. He noted the presence of dust buildup in the vents and told us duct cleaning was currently 50% off so we started the process to get our ducts cleaned. I do not let anyone but Hobson touch my heating and AC system because they have proven themselves to provide the very best service.
Blake was excellent
Jeff - Plano, TX 75093
Excellent Service / Expert Tech
Joseph - Plano, TX 75093
Nice man
Jimmy - Plano, TX 75025
CE Inc
MBol - Plano, TX 75093
Amazing service! Kind and professional! Wonderful warranties.
Shannon - Plano, TX 75074
Response from Comfort Experts Inc.:
Hi Shannon! Thank you for sharing your feedback. We appreciate your business! We pride ourselves on providing excellent service experiences to our customers and are happy to hear that we were able to do so. Thank you for choosing Comfort Experts!
Great service. Reasonable price.
Robert - Plano, TX 75074
Response from Comfort Experts Inc.:
Thank you Robert! We appreciate this!
Great and fast service!
Yuri Kan - Plano, TX 75093
Extremely fast appearance of any Representatives that I had to deal with in regards to the a standby generator and plumbing modifications.
Great service
Robert - Plano, TX 75093
Simon was efficient, courteous and pro.
Great service!!!
Jesse - Plano, TX 75023
New HVAC install
Jo - Plano, TX 75023
very pleased with overall service, from sales through installation. Polite, knowledgeable representatives
Great over and above service.
Robert - Plano, TX 75074
Found a breech in plenum. Resolved a mold problem.
Professional, personable and reliable
John - Plano, TX 75025
They did our annual HVAC maintenance quickly while clearly explaining everything. Great suggestions and tips with options for future upgrades and maintenance. Definitely top notch.
Fantastic service and price!
Anna - Plano, TX 75024
Keandre and Alex were excellent!! Very polite and did a great job with my installation.. so sorry it was so long but always diligent and pleasant!!
Very professional, competent and friendly. Replaced furnace within 32 hours of request for service.
Robert - Plano, TX 75074
Thank you Casey for diagnosing; Danny for giving us options; Alex and Sergio for the installation. All of you were professional, competent and friendly. We are warm this freezing weekend.
Simon was excellent .. very helpful and did a very good job Deserves a very high rating!!
Anna - Plano, TX 75024
Excellent. Soon did a wonderful job. Very friendly knowledgeable and did a super job!!!
Blake B.
Tech arrived at a membership tune-up. #IAQ Upon inspection the capacitor was within specs. The contactor was in working condition. The fan motor had rusting present. The condenser coils were very dirty and were hosed off to assist with air flow across the coils. The Delta was within range. The system did not appear to have Surge Protection. The blower area was very dirty. The drain system did not have an inline float switch. The drain was clear and bleach was poured. The customer was informed of recommendations today. The customer will have to speak with her husband about recommendations and will call us back. The system was functioning upon departure.
Blake B.
Tech arrived at a membership tune-up. Upon inspection, the capacitor was out of tolerance. The contactor was scorched and there was a animal skeleton played across the terminals. The condenser fan motor was pulling high amperage. The filter was relatively clean. There was growth forming in the supply plenum. The drain system was improperly routed. The drain was clear and bleach was poured. The Delta was within range. The customer was informed of recommendations today. Customer would like to do outside repairs himself. He will speak with his spouce about other estimates and will let us know what they decide. The customer would like to speak with a Comfort Advisor about converting his straight cool system to a Duel Fuel system in order to take advantage of his solar energy year round. He would also like to see if there are any rebates or discounts available through the Inflation Reduction Act or Plano Great Update Rebate. The meeting is set for Saturday morning. The system was func
Blake B.
Tech arrived at a Lifetime Warranty tune-up. Upon inspection, the capacitor was within specs. The contactorless board was functioning. The condenser coils were very dirty and were hosed off to assist with air flow across the coils. The Delta was within range. There was no observed surge protection. There was rust in the furnace cabinet. The blower area was dirty. The drain system was clear and bleach was poured. The water heater was evaluated. There was excessive corrosion on the fittings. The flue piping was rusting and close to combustible materials. There was no pan beneath the unit. The tech attempted to contact the owner but was unsuccessful. The office left a voicemail for tech to be contacted. Estimates were sent to the email on file. The system was functioning upon departure.
Blake B.
Tech arrived for a warranty tune-up*2. Upon inspection, the capacitors were within specs. The contactors were in working condition. The condenser coils were dirty and were hosed off to assist with air flow across the coils. There was no observed surge protection. The filters were dirty and were replaced. The drain system were clear and bleach was poured. The Deltas were within range. The heating systems reached complete ignition. The customers were informed of recommendations today and the systems were functioning upon departure.
Aaron W.
Upstairs outdoor unit is operating within specifications, refrigerant levels are good at this time, cap is out of tolerance, downstairs outdoor unit is operating within specifications, refrigerant levels are good at this time upstairs indoor unit is operating within specifications, drain line is clear at this time, downstairs indoor unit is operating within specifications, drain line is clear at this time ,customer declined all recommendations has ho,e warranty
Blake B.
Tech arrived for a warranty STU. There was a ride along employee present. Upon inspection the capacitor was within specs. The contactorless board was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The surge protection was functioning. The filter was clean. The blower capacitor was within specs. There was minor growth forming. The drain was clear and bleach was poured. The Delta was within range. The customer was informed of recommendations today. He had concerns about #IAQ and was present with the solutions we can provide. The customer would like a reminder about adding a value UV system to air handler. The tech generated a reminder. The system was functioning upon departure.
Mike S.
Arrived on site greeted and thanked cx for continued membership and business. Asked cx to show me where the thermostats were and how they would like to benefit from today's visit. Moved to outdoor 2 yo goodman condenser. Tested all components all measured within ratings and specs. Washed and cleaned condenser. Moved to indoor 2 yo goodman gas furnace performed checks on safeties and switches are functional. Tested components all measured within specs and ratings. Coil is clean. Blower wheel has slight build up recommend pull and clean. Drain is clear at this time. Changed filter. Recommended UVC light, compressor saver kit and pull and clean of the wheel. Cx politely declined at this time.
Dennis C.
Master: 15 year old Amana dual fuel systems: duct cleaning, system is operating at this time. Replaced filter provided. Downstairs: duct cleaning, system is operating at this time, replaced filter provided. Upstairs: duct cleaning, system is operating at this time, replaced filter provided.
Dennis C.
10 year old Goodman gas system: Build up on blower wheel, duct cleaning. System is operating normally at this time. Replaced filter provided.
Blake B.
Tech arrived for a STU*3. It was cold outside. Upon inspection, the duel run capacitors for the downstairs and office systems were replaced as they did not pass testing. The trane systems were pulling high condenser fan motor amperages. The contactors were in working condition. The Deltas were within range. The filters were recently replaced and were relatively clean. The duct systems and blower areas were dirty. The heating systems reached complete ignition. The drain systems were clear and bleach was poured. The older train systems were not equipped with float switches. The customer was informed of recommendations today. They decided replace the duel run capacitors today. The will reschedule rec work for another day. The rec work will be for a Float Switch and Universal Condenser Motor on the Upstairs system. Float Switch, Pull and Clean Blower motor, and Universal Condenser Fan Motor on the Downstairs system. The rec work repairs will be placed in the Maintenance Package Estimate
Blake B.
Tech arrived at a membership STU. It was cold outside. Upon inspection the capacitor was within specs. The contactor was in working condition. The condenser coils were dirty and were hosed off to assist with air flow across the coils. There was no observed surge protection. The filter was dirty and replaced. The ductwork, blower area, and mechanical components were very dirty. This condition can cause efficiency issues. The drain system was clear and bleach was poured. There appeared to be previous drain problems in the past. The heating system reached complete ignition. The flame sensor was severely scorched. Replaced is recommended to improve reliability of the heating system. The attic insulation was low. The Delta and refrigerant was within range. The customer was informed of recommendations today. They are not in a position to do repairs today. The information was documented and will be sent for them to review at a later time. The customer was not interested in recieving an Ene
Gavin V.
Checked both inside and outside units. Electrical connections are sound. Amp draws and capacitor tolerances are in range. Cleaned outside coil. Blower has some fine dust. Coil is good. Ducts need cleaning. Talked to customer about hard start kit and duct cleaning
Gavin V.
Downstairs unit is doing well. Electricals are sound. Amp draws and capacitor tolerances are within range. Cleaned outside coil. Inside coil and blower are well. Ducts need cleaning. Talked to customer about replacement for upstairs unit. Aswell as surge protection, hard start, and ducts cleaning for downstairs system. Both systems left in working order
Gavin V.
Checked both inide and outside units. Both inside units were in good condition. Coils were doing good. Electricals and ignition components were doing good on both units. Both outside units were doing good. Both outside capacitors were in tolerances. Both units amp draws and fan draws were in range. Cleaned both outside coils. Both outside systems left in working order. Recommended hard start to customer for both outside units
Steven S.
#Iaq Upon arrival for tune up on 5 year old Lenox system it was on and heating. Customer states light meldew smell in air coming from unit. Inspected indoor unit. Heavy meldew smell coming from drain lines and feeding back into unit. Drain line clear. Blower and coil clean. Furnace ignited and heated properly. Inspected outdoor unit. Fan and compressor amp draw high but within the unit specifications. Capacitor within tolerance. Refrigerant pressure good. Recommended cleaning of indoor coil. Left system on and heating.
Steven S.
Upon arrival for tune up system not functioning. Inspected systems. No high voltage getting to unit. Customer just had breaker redone. No breaker for indoor unit. Customer states they want new insulation. Customer states rats have damaged the duct work. Due to number and type of issues recommended speaking with engineer. Customer agreed and scheduled engineer for tonight.
Blake B.
Tech arrived at a CTU*2. Downstairs system- upon arrival the thermostat was not set up for cooling mode. The thermostat was reprogramed and was functioning as intended. The filter was replaced. The drain was clear and bleach was poured. The Delta was 0 degrees and the outside unit was not running. The outside system was not recieving any low voltage energy. The low voltage wiring was evaluated and the source of the issue was located. The low voltage wire at the exterior wall was disconnected and the fell out of the wall when the safety straps were released. The Cooling system will not functioning in this condition. Unable to fully evaluate system at this time. The customer would like to set up rec work to run new thermostat wiring. Downstairs system- the capacitor was within specs. The contactorless board was functioning. The Surge Protectors were functioning. The filter was relatively clean and was left in place. The drain was clear and bleach was poured. The Delta was at acceptabl
Steven S.
Upon arrival for tune up on 6 year old carrier system it was on and cooling. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Refrigerant pressure good. Capacitor within tolerance. Inspected indoor unit. Blower has slight growth. Drain line clear. Coil clean. Electrical heating functioning. Recommended UV system to combat biological growth within system. Left system on and cooling.
Blake B.
Tech arrived at a STU*3 Game room- the capacitor was within specs. The contactor was audibly buzzing. The Delta and refrigerant was within range. The blower area was dirty. The drain system did not appear to have a water safety. The primary drain was not flowing properly and there was water coming out of the secondary drain line. The heating system reached complete ignition. Upstairs system- the duel run capacitor was out of tolerance. The contactor was audibly buzzing and had rusted terminals. The fan motor was rusted. The condenser coils were dirty. The delta and refrigerant was within range. The filter was dirty and replaced. The blower area was dirty. The drain was clear. The heating system reached complete ignition. Downstairs system- the capacitor was within specs. The contactor was in working condition. The fan motor was rusted. The condenser coils were dirty. The delta was a little high. The Subcool was 8 degrees the Subcool was 6 degrees. The low side Sat temp was around 3
Gavin V.
Checked both inside and outside units. Inside unit looks and performs good. Blower is good. Sold and replaced uv bulb due to old one burning out. Replaced customer supplied filter. Outside unit looks and performs good. Amp draws are within ranges. Capacitor is also within tolerances and good. Sold and installed hard start kit. Cleaned outside unit. System left in auto heat and left in working condition
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Level 1 duct cleaning special upstairs and downstairs
Blake B.
Tech arrived for a HTU. It was very cold outside. Upon inspection, the capacitor was within specs. The outdoor coils were clean. The fan motor was rusted. The system did not appear to have Surge Protection. The filter was a little dirty and replaced. The drain system was clear and bleach was poured. The blower area was dirty. The heating system reached complete ignition. Customer was given information about the benefits behind recieving a duct cleaning and adding Surge Protection. She will keep it in mind for our next visit. The system was functioning upon departure.
Blake B.
Tech arrived for a STU*3. Master bedroom system- the Capacitor was within specs. The contactor was in working condition. The Surge Protection was not functioning. This item was replaced and confirmed to be functioning. The filter was dirty and there was no replacement today. A picture was added to the notes showing order information on Amazon. It is a 210 AprilAire filter. The heating system reached complete ignition. The drain system was clear at this time. There was visible buildup present. The UV system was functioning. Downstairs system- the capacitor was within specs. The contactor was in working condition. The surge protector was functioning. The filter was dirty and replaced. The drain system was clear at this time. The heating system reached complete ignition. The UV system was functioning. upstairs system- the capacitor was within specs. The contactor was in working condition. The surge protector was functioning. The filter was dirty and replaced. The drain system was cle
Steven S.
Upon arrival for tune up system off. Customer states tree limb fell and bent vent piped and damaged cap. Turn unit on. Furnace came on. No debris inside of inducer. Inducer has good amp draw. Flame being properly pulled through. Blower and coil clean. Drain line clear. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Refrigerant pressure good. Recommended repair of pipe, collar and cap for vent pipe. Customer agreed. Will order vent pipe, collar and cap and return for proper repairs.
Steven S.
Upon arrival for stu system on and heating. Inspected indoor unit. Changed filter. Drain line clear. Blower has dust buildup. Coil has slight corrosion buildup. Inducer motor amp draw good. Flame sensor and ignitor clean. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Refrigerant pressure good. Capacitor within tolerance. Board functioning correctly.
