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Plano AC & Heating Services

The purpose of your heating, air conditioning and ventilation system is to provide a comfortable and safe environment inside your home. This could be anything from keeping your home heated or cooled at your preferred temperature to improving the indoor air quality and circulation of your home to help fight against respiratory and other illnesses. Can you guarantee that your unit is running at its full potential and successfully providing the ideal comfort and safety for your Plano home? If you answer “no” to this question it is time to have your unit inspected. Call us today at 817-341-5149 to schedule your inspection!

Plano AC Repair & Replacement

If your unit is unable to be repaired and has to be replaced, we’re here to quickly get a new unit put in so you can get back to the comfort you deserve. All you have to do is choose a new system! We provide a wide range of HVAC units to choose from so we know that you will be able to find a new system that caters to your needs.

Our 5-star online reviews show that we are dedicated to customer satisfaction. We have made it our goal to leave you saying that you had a good experience with our company. We take pride in the work we do and always back our work with a 100% customer satisfaction guarantee. You will always be left satisfied and we will always leave knowing we have successfully assisted your family with your Plano AC repair needs.

Here For All Your HVAC Needs

Comfort Experts, Inc. has made it our mission to keep Plano families comfortable all year long and assure that your home is a safe environment. No matter the issue with your heating and cooling systems, we’re here to help. By offering AC inspection and repair, we can diagnose a malfunction quickly and fix the problem, returning your system to peak performance.

In addition to heating and cooling, we specialize in plumbing and electrical services so you don’t have to worry about hunting down multiple contractors. We take care of all your HVAC systems from start to finish. For the most comfortable call you’ll ever make, we’ll be here 24/7 at 817-341-5149 !

Recent Jobs and Reviews in Plano, TX

Rated 4.9 out of 5 stars based on 36 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Blake  B.
Blake B. Checked in
Tech arrived at a membership tune-up. Tech was here a week ago for the capacitor. Upon inspection, the capacitor was within specs. The contactor was in working condition. The Delta was within range. The condenser coils were hosed off to assist with air flow across the coils. The filter was clean. The blower area was dirty. The UVC system was functioning. The customer was informed of recommendations today. He will revisit filter upgrades on the next visit. The system was functioning upon departure.
Plano, TX 75075
Robert G.
Robert G. Checked in
Gather measurements to work up estimate for generator and solar with battery
Plano, TX 75023
colby.finch@acgenius.com
colby.finch@acgenius.com Checked in
On arrival system was running and cooling producing a 17 degree delta. Indoor unit was clean and the drain lines flowed when flushed. Uv system non functional. Outdoor unit passed all electrical testing. Customer does not wish to pursue uv options at this time. System on and cooling as I left.
Plano, TX 75075
Lisa M.
Lisa M. Checked in
Blake B. completed hvac service call.
Plano, TX 75075
Blake  B.
Blake B. Checked in
Tech arrived at a membership service call. Upon inspection the capacitor was out of tolerance. The customer decided to have a Lifetime Capacitor installed. This item was replaced and the system regained functionality. The system was functioning upon departure.
Plano, TX 75074
adam.brockelman@acgenius.com
adam.brockelman@acgenius.com Checked in
Landlord tenant situation customer has a water heater leaking needing to be replaced wrote some estimates for customer. He just wanted the estimate sent to him has other companies coming to give estimates as well. Customer will call us if he wants us to get it done for him. Was not able to speak to homeowner in person.
Plano, TX 75093
adam.brockelman@acgenius.com
adam.brockelman@acgenius.com Checked in
Performed plumbing inspection made some recommendations max customer thought it was her ac tuneup wants that done need to schedule for her.
Plano, TX 75023
Review
Blake was very professional and always explains the things to help extend life of our unit.
Karen - Plano, TX 75075
Blake  B.
Blake B. Checked in
Tech arrived at a membership tune-up. Upon inspection, the capacitor was within specs. The contactor was in working condition. The condenser coils were hosed off to assist with air flow across the coils. The filter was dirty and replaced. The drain line was clear and bleach was poured. The blower area, ductwork and indoor coil was dirty. The customer was informed of recommendations today. She is would like for us to mention the drain treatment strip, electronic filter and Level 2 Duct Cleaning on our next visit. The system was functioning upon departure.
Plano, TX 75075
Blake  B.
Blake B. Checked in
Tech arrived at a membership service call. Upon inspection, the condenser fan motor was not running. The high pressure switch was tripping. The capacitor was tested and out of tolerance. The capacitor was replaced. The refrigerant and Delta was within range. The customer was informed of recommendations today. He decided to move forward with a Lifetime Capacitor. The system was functioning upon departure.
Plano, TX 75075
Blake  B.
Blake B. Checked in
Tech arrived at a warranty tuneup. Upon inspection the capacitors were within specs. The contactors were in working condition. The condenser coils were hosed off to assist with air flow across the coils. The master unit was pulling high amperage upon startup. The filters were dirty and replaced. The master system ductwork was dirty. The drains were clear and bleach was poured. The customer was informed of recommendations today. He was informed that a lapse in membership may result in the loss of labor warranties. He will speak with his wife and call back in very soon. The tech will follow up at a later time. The systems were functioning upon departure.
Plano, TX 75093
Review
Mike came to perform semi-annual service on our units. He noticed that dust was getting past the filter and recommended an improved filter compartment and filter. Now our air and ducts are cleaner.
Gregg - Plano, TX 75025
Lisa M.
Lisa M. Checked in
Plano, TX 75024
Blake  B.
Blake B. Checked in
Tech arrived at a 2 system home warranty tune-up. Upon inspection, the capacitors were within specs. The contactors were in working condition. The condenser coils were hosed off to assist with air flow across the coils. The Upstairs system was low on refrigerant and had a low Delta. The filters were replaced. There was no observed drain safeties. The ductwork and blower areas were dirty. The customer was informed of recommendations today. He would like a follow up on the filter upgrades next week. He will send the information to the warranty company. The system was functioning upon departure.
Plano, TX 75024
Mike  S.
Mike S. Checked in
Received Aprilaire upgrade kit and filter and installed system on and cooling upon my departure.
Plano, TX 75025
Daniel S.
Daniel S. Checked in
Arrived for 2 STU All components were working and in tolerance Relayed Information to customer Recommended IAQ 200, 1000, Blower clean and coil clean, Compressor saver, whole home surge protector, and membership Customer denied rec right now.
Plano, TX 75025
Brock S.
Brock S. Checked in
Estimate to replace frost proof in backyard frost proof is leaking. Replaced frost proof in backyard area. Tested after replacement was made everything working properly.
Plano, TX 75024
Mike  S.
Mike S. Checked in
Tested all components all measured within ratings and specs. Refrigerant level is normal. Washed and cleaned condensers. Changed on upstairs unit downstairs filter did not need to be changed at this time. Recommend replacing uv bulb on upstairs system and upgrading to aprilaire filter customer agreed. Replaced uv bulb on upstairs unit and ordering aprilaire upgrade kit 20x25x4 will return to install once acquisition of part has been confirmed. Holding for parts.
Plano, TX 75025
Review
Jose and team were excellent installing our new AC system. They were prompt, detailed in explaining the process and extremely nice through the day.
Jeff - Plano, TX 75093
Jose M.
Jose M. Checked in
Install 60k horizontal use current filtration includes slab, disconnect, whip, drain pan
Plano, TX 75093
Blake  B.
Blake B. Checked in
Tech arrived at a membership service call. Upon inspection, the outside system was tripping on low pressure. The system was leak searched and there was an audible leak found at the bottom of the evaporator coil. The customer was given option on how to move forward. He would like to get more information on pricing of repairs or replacement. A Comfort Advisor is scheduled for tomorrow morning 9-12. The outside system was left in the Off position to avoid further damages.
Plano, TX 75093
Review
Phillip Eagan - Plano, TX 75093
Response from Comfort Experts Inc.:

Thanks Phillip!

Blake  B.
Blake B. Checked in
Tech arrived at a 3 system tuneup. The upstairs and downstairs duel run capacitors were out of tolerance. The upstairs system contactor was audibly buzzing. The condenser coils were hosed off to assist with air flow across the coils. There was not a proper replacement for the downstairs system filter. The blower areas were dirty. The drains were clear and bleach was poured. There was no drain safety on the media room system. The heating systems reached complete ignition. The customer was informed of recommendations today. He will let his home warranty company take care of repairs. The systems were functioning upon departure.
Plano, TX 75025
Brock S.
Brock S. Checked in
Arrived onsite customer had his kitchen sink stopping up. Went ahead and ran the sewer machine through cleanout on outside wall and cleared atoppage. Looked at shower valve in master bathroom need to locate new cartridge for it.
Plano, TX 75025
Blake  B.
Blake B. Checked in
Tech arrived at a 3 system tuneup. The Downstairs and master systems are warranty. All system blower areas and ducts were dirty. The drain lines were clear and bleach was poured. There was growth present in the supply plenum. The filters were relatively clean. The attic insulation was low. There are direct replacements for the currently installed comb-type AprilAire filter. The upstairs system - the condenser fan capacitor was out of tolerance. The Delta was high. The pressures indicated a malfunctioning TXV and low refrigerant. The rusty evaporator coil was leak searched and found to be leaking (refer to video). The customer was informed of recommendations today. He would like a phonecall from a Comfort Advisor about upgrading the Upstairs system to something more reliable with warranties behind it. Rob will give him a call tonight. The Upstairs system was left in the Off position to avoid further damages.
Plano, TX 75024
Review
Michael was professional, thorough and very nice to work worth. He went through both of our systems well and got everything ship shape.
John - Plano, TX 75025
Mike R.
Mike R. Checked in
410a system was low on refridgerant. Last tech did identify the leak at core vavle out side. I've leak searched it further and found no leaks. Sub cooling measurement is 9° tD is 20. Both systems are back online and cooling.
Plano, TX 75025
colby.finch@acgenius.com
colby.finch@acgenius.com Checked in
Arrive at 2 system tune up Down stairs system had leak at the Schrader that we knew of. Up stairs system all components were working and in tolerance but the delta t was 12.9 Relay all information to customer and gave him options Customer will have advisor come out and quote him on his down stairs unit and then customer will decide what he wants us to do. Customer advisor appointment will be 3/12 AT 12-3
Plano, TX 75025
Review
We had reached out to Comfort Experts to evaluate the challenges with our air conditioning units. Blake did a thorough inspection and shared with us to problems with the units. Blake shared good information to help us decide with the next steps
Laxmi - Plano, TX 75074
Blake  B.
Blake B. Checked in
Tech arrived at a 2 system tuneup. Both system had rusted coils, broken disconnects, and dirty blower wheels. The Downstairs system contactor was buzzing loudly. The upstairs system flame sensor was scorched. The capacitor was out of tolerance. The TXV was not working and it was very low on refrigerant. The customer was informed of recommendations today. Due to age, condition and price of repairs; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable with warranties behind it. The customer agreed and the meeting is set for Tuesday 3-5 12th. The upstairs system was left off at the panel breaker.
Plano, TX 75074
Brock S.
Brock S. Checked in
Inspected issue ran tub which was previous issue did not see anything leaking. Also flushed toilet multiple times and filled tub till it went into overflow no leaks detected. There is a small hole in tile grout next to tub also too the shower trim kit needs to be replaced. Customer wants to order her own shower trim kit and install. Will call us if she can’t get it installed correctly.
Plano, TX 75025
Review
Blake was very professional and provided a very valuable point of view of my HVAC system needs
Israel Nava - Plano, TX 75025
Response from Comfort Experts Inc.:

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business.

Review
Austin was on time, well mannered and knew exactly what he was doing. I have called many plumbers and never really liked any of them bc they would walk with no shoe cover or leave mess. Austin was respectful, he wore his shoe cover without being asked, and left no mess. He was quick and just nice. I will definitely recommend Austin!!
Taeko - Plano, TX 75025
Review
I really like how they continue to give updates on arrival and make it easy to contact them about it by putting the phone link in the text. Blake arrived and diligently worked to diagnose the system and confirm. He communicated the issues to me very well. Sometimes service people can be abrupt or condescending or unwilling to fully explain. This wasn’t the case with Blame.
Karen - Plano, TX 75025
Review
Colbi was courteous and professional. He suggested good suggestions to resolve issues.
Gautam - Plano, TX 75024
Review
Colbi from Comfort express was very professional and courteous. He helped us diagnose the issue and suggested remedies to resolve. I would surely call them again if required.
gautam shah - Plano, TX 75024
Response from Comfort Experts Inc.:

We're delighted to hear that you had a positive experience with us. Thanks for taking the time to leave a review.

Review
Tech was friendly and completed job quickly after explaining what the problem was. Glad i had the service contract since it was a saturday call
Karen - Plano, TX 75075
Review
Great service!
Jeff - Plano, TX 75093
Review
We have been with Hobson's/AC Genius since 2008 and have been very happy with their techs and experiences!
Kim Wandrey - Plano, TX 75093
Response from Comfort Experts Inc.:

Thank you so much for your long-standing support and loyalty to Hobson's/AC Genius since 2008! We're thrilled to hear that you've been consistently satisfied with our technicians and the service they provide. Your positive feedback means a great deal to us, and we're committed to continuing to meet and exceed your expectations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We appreciate your trust in us and look forward to serving you for many more years to come!

Review
Diego was very thorough and explained us the problem. He suggested options and quickly resolved the issue.
G. Shah - Plano, TX 75024
Review
This week our son's house had a backup of the cindenser that leaked into his bedroom closet. Blake as part of our maintenance checked our condenser drain and found it mostly clogged. Blake saved us from a damaging backup by finding and clearing the blockage. Well done Blake!
Gregg - Plano, TX 75025
Review
Great Service from Blake
Jeff - Plano, TX 75093
Review
Colby did an amazing job today
Jeff - Plano, TX 75093
Review
Total home HVAC replacement including inside and outside AC units, furnace, fancy electrical air filter, ductwork with old system removed and new one installed. EVERYTHING. I MEAN EVERYTHING POSSIBLE!!!!!! I spent a ton of money on all this with them - at least $15,000 which was way too much. But I knew that going into my interaction with them ONLY because it included a lifetime warranty which they have been trying to disavow now for the last 2-3 years now at least. Here we go again. Take my advice and don’t do business with them. You’ll be sorry if you do. Be forewarned. I’d give them a -10 review If I could. I have a feeling it’s going to end up in court but I’m gonna try the news media first. I’ve worked with them as much as humanly possible. I realize that they sold a product that’s turned out to be a lemon and defective but to try to pass that cost along to me after what I’ve done and paid and continue to do is wrong. I’d give them a negative 10 review on all I’ve described if I could. DO NOT USE THIS COMPANY!!!! THESE OTHER REVIEWS ABOUT HOW NICE THE EMPLOYEES ARE AND THIER TIMELINESS ARE FINE BUT IF THEIR PRODUCTS ARE MISREPRESENTED AND THEIR VERBAL WORD AND/OR EVEN THEIR OWN AGREEMENT DON’T MEAN ANYTHING THEN YOU’RE JUST A SUCKER LIKE ME STAY AWAY. I’M AN ACTUAL CASH ON THE BARRELHEAD REAL LIVE CUSTOMER
Morton - Plano, TX 75023
Review
Excellent Service
Joseph - Plano, TX 75093
Review
Steven was very nice and knowledgeable. He went out of his to explain everything he was doing in detail and provided me several options for moving forward. I would go out of my way to ask for him again.
Adam - Plano, TX 75074
Review
Blake was excellent
Jeff - Plano, TX 75093
Review
Jhordon is one of your best tech’s I’ve seen in the many years I’ve dealt with your company. He and Phillip were very professional and very customer oriented. Not only did they begin their work promptly, arriving on time and making sure of the job requirements and time required were clear to us. Early on they pointed out the anticipated damages to the ceilings and dirt from very dirty ducts given the age of the house and the sealed registers. Extensive repairs and painting would be required to restore our house to an acceptable condition. Given the upcoming holiday season we decided to delay this job. Only dedicated, professional and responsible techs would have insured that continuing the job would result in a lot of additional time, cost and grief to us. They truly put the customer first and protected your company’s good name. Thanks you for sending them to us.
Robert - Plano, TX 75093
Review
Devyn was very professional and efficient. He inspect both of our systems and found both very dirty which explained why we are having dust blow throughout the house. He replaced both filters and showed me pictures of the dust and dirt. A very personable and knowledgeable young man. A good representative of your company.
Robert - Plano, TX 75093
Review
Blake came near dark and worked for over an hour to be sure our units were in perfect working order. He noted the presence of dust buildup in the vents and told us duct cleaning was currently 50% off so we started the process to get our ducts cleaned. I do not let anyone but Hobson touch my heating and AC system because they have proven themselves to provide the very best service.
Gregg - Plano, TX 75025
Review
Blake was excellent
Jeff - Plano, TX 75093
Review
Excellent Service / Expert Tech
Joseph - Plano, TX 75093
Review
Nice man
Jimmy - Plano, TX 75025
Review
CE Inc
MBol - Plano, TX 75093
Expert Quality & Service
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