Local Reviews
for Grandview, TX
Our Reviews by City
Excellent service!!!!
Daniel - Grandview, TX 76050
Very efficient and tidy. They explained things thoroughly and answered all our questions!!!!
HAD A MINOR ISSUE WITH T-STAT. CAME OUT QUICKLY AND REPAIRED, NO PROBLEM. GREAT SERVICE AS ALWAYS
Larry - Grandview, TX 76050
THANK YOU FOR YOUR ATTENTION AND PERSONAL ATTITUDE TOWARD ALL ISSUES THAT ARISE.
COMPLETE SYSTEM REPLACEMENT, WORKS QUIET, GREAT !
Larry - Grandview, TX 76050
AS ALWAYS, COMPLETE, CLEAN, SAFE. COMFORTABLE EXPERIENCE
Larry - Grandview, TX 76050
great service very well mannered and helpful
Joy - Grandview, TX 76050
Marshal was polite etc and answered a few questions fo me.
A GENTLEMAN AND DID THE OB LIKE THE OTHERS - THEY ARE ALL GREAT! YOU ARE LUCKY TO HAVE THEM
Joy - Grandview, TX 76050
great work as i expect that from your company!
Joy - Grandview, TX 76050
This is the first time I was able to get any website of yours on my system. 100% of time, I have been very very pleased with the service and the respect that your employees give me.
great service
Joy - Grandview, TX 76050
i have been very pleased with the service and the respect all the repair man have showed me.
Fast service
Sharon - Grandview, TX 76050
Arrived in Scheduled window and out in good time.
prompt and efficient
Dan - Grandview, TX 76050
Got straight to the task at hand.
Response from Comfort Experts Inc.:
Thank you for your review
Mike S.
Insulated 4 wye's, sealed returns, sealed the supply boots in the living room, set the satisfactory rate to 25 min, adjusted the blower settings to profile C and set the furnace to run on 1st stage when on a defrost cycle. Rob will get with
Zak L.
Arrived for service eval Condenser fan motor not coming on Fan motor showing temp of 220 Dual run cap testing out of tolerance on both sides Replaced both with PL warranty Added hard start kit due to high starting amperage Installed pan strip with membership to prevent drain lines from backing up UV system recommended due to biological growth jn the supply plenum
javier.falcon@acgenius.com
Customer wants rec work for next friday
Gavin V.
Replaced faulty capacitor. Replaced dying contactor. System amp draws and capacitor tolerances in range after repairs done. Cleaned outside condenser coil. Inside coil is well. Ducts and blower well. System left in working order
Steven S.
#iaq upon arrival for tune up system on and heating. Inspected outdoor unit. Fan and compressor amp draw within unit specifications. Capacitor within tolerance. Cleaned unit. Refrigerant pressure good. Inspected indoor unit. Growth on blowers and coil. Drain line clear. Em heat functioning. Recommended adding UV system to sterilize bio growth. Left system on and heating.
Gavin V.
Amp draws and capacitor tolerances in range. Cleaned outside coil. Blower and coil are well. electrical connections are sound. System left in working order
Mark W.
Will need bx cable for 2 light and for 2 plug. 6 boxes and seal tight
Mark D.
3/15/23 - Defrost control board is faulty. Can not finish tune up until board is replaced. Low voltage keeps popping fuse in air handler due to faulty board. Need to order board before continuing.
Jhorden P.
Duct cleaning and installation of UV light completed
Dennis C.
Downstairs: run capacitor, primary electrical control, build up on blower wheel, biological growth, evaporator coil rusty and corroded, secondary drain pan rusty, duct cleaning, system upgrade do to age condition and efficiency. Upstairs: secondary drain pan rusty and rusting through, biological growth, system is operating normally at this time. Comfort advisor 3-17-23 10-12.
Dennis C.
Primary electrical control, build up on blower wheel, biological growth, duct cleaning, system upgrade do to age condition and efficiency. Sold lvl2 duct cleaning and uv system to be done 3-15-23.
Wyatt C.
CTU 2008 Goodman Air Handler Treated drain for customer , trap is leaking on drain very small drip notified customer Evaporator coil was acceptable Blower motor and wheel were acceptable UV system was functional Delta T was acceptable 20.1° Electrical connections were acceptable Filter was acceptable 2010 Amana Heat Pump Dual Capacitor was out of manufacturer range on fan side Refrigerant levels were acceptable at this time Fan blades and motor were acceptable Electrical connections were acceptable Washed the unit from inside out Waxed the top of the unit Cleaned debris out of unit Fixed the leaky drain trap , installed new 40/5 capacitor and installed drain pan treatment
riley.hobson@acgenius.com
Went to house for htu on one system. Checked indoor first. Blower is clean, filter is clean, electrical connections are secure, evap coil is fine, Heating strip operational. Recommended drain switch, customer declined. Went to outdoor and checked unit. Capacitor in tolerance, fan Amp normal, compressor amps normal, compressor savor operational. Recommended whole home surge protection to protect appliances, customer said no. Defrost board looks good, coil is clean. Recommended generator, customer has one. Unit is operational.
Robert G.
Replaced inducer motor under warranty
Blake B.
Tech arrived for a HTU*2. It was cold outside. Upstairs system- The filter was clean. The ductwork, coil, and blower wheel was dirty. There is rust/corrosion on the evaporator coil. There was excessive growth throughout the system including on the blower motor electrical. The filter box was not sealed this was sealed with tape. The capacitor was out of tolerance. The contactor was scorched. The Delta was high. Downstairs system- the filter was clean. The coil, blower wheel, and electrical area was dirty and had excessive growth present. The Delta was low. This can indicate refrigerant problems. The coil was rusted. The drain system has no secondary drain and no safeties. The capacitor tested within specs however there was evidence of possible leakage around it. There was minor scorching on the contactor. The fan motor had rusting. Due to age, condition, and price of repairs; it is recommended that the customer speak with a Comfort Advisor about upgrading to something more reliable
Joel B.
Did a HTU/evaluation on 7 year old Goodman system, checked capacitor, checked filter recommended to replace filter, drain is good, found the 3 amp fuse was blown search line for bare wires found no issues on wiring,let system run for 45 minutes and no problems, recommended replacing uv bulb, compressor saver, refrigerant levels are good, customer verified unit was working properly when leaving
Steven S.
Arrived for duct cleaning estimate. Inspected duct work and unit. Heavy dirt and debris sitting in metal ducting. Growth inside unit. Due to growth recommended duct cleaning level 2 and UV system. Customer declined at this time. Needs to speak with other decision makers to come to a decision. Asked to call back in 3 weeks to give them time. Set reminder for February 4th.
Steven S.
Arrived for duct cleaning estimate. Inspected duct work and unit. Heavy dirt and debris sitting in metal ducting. Growth inside unit. Due to growth recommended duct cleaning level 2 and UV system. Customer declined at this time. Needs to speak with other decision makers to come to a decision. Asked to call back in 3 weeks to give them time. Set reminder for February 4th.
Steven S.
Upon arrival for service system off. High pressure lockout tripped. Reset unit and let it run. Unit running well pressure seems to slightly high spikes. Adjusted refrigerant and thermal saftey. Left unit on and heating.
Mark W.
Customer is going to fix the problem his self.
riley.hobson@acgenius.com
Wired the unit to be in legacy mode (non-Communicating) so that the thermostat would determine when the furnace would fire up.
riley.hobson@acgenius.com
HTU HUNTER K 11/07/22 heatpump Upon arrival found system running and heating. I evaluated the indoor unit. Changed filter customer provided. Drain lines were clear. Float switch good. Blower motor was running within spec. UV system was running properly. Electrical safeties good. Coil was slightly rusted but running properly. Heat strips good. I evaluated the outdoor unit. Coils slightly dirty. Capacitor was within spec. Compressor was running and within range. Fan motor running within range. Electrical safeties we're good. Connections good. Compressor saver was still working. Washed outdoor unit and checked refrigerant within range. Left system on and running
Jordan B.
Thoroughly performed a super tune up, washed condenser coil and checked components. Customer just sold house and needs system functioning properly. Customer purchased a new contactor, fan capacitor, thermostat, transformer and a blower motor with a capacitor. Installed everything and the system is functioning at the moment. Left system on in cooling.
Tyler B.
HTU, system is dual fuel, heat pump is working properly, capacitors within manufacturer specifications. Furnace ignition components look good, the drain has no protection and the gas pipe is not up to code. The blower motor is dirty, drain is clear at the moment, gave customer some prices for duct cleaning
Dennis C.
Blower motor leaking oil, build up on blower wheel, evaporator coil rusty corroded and damaged, condenser coil damaged, primary electrical control, system upgrade do to age condition refrigerate phase out and efficiency.
