HVAC, Plumbing, & Electrical Services in Keller, TX

During the service visit, I thoroughly inspected the entire system and found it to be within acceptable tolerances. However, there was some water in the evaporator pan, which was traced to the suction line insulation deteriorating. I addressed this issue by ensuring the insulation was properly repaired or replaced. The superheat was measured at 7.5, and the subcooling was 3, both within optimal ranges. The air filter was clean, and the condenser coils were washed to enhance efficiency. Additionally, I recommended the installation of a soft start to improve the system's performance and longevity. Overall, the system is now operating efficiently and effectively.

Upon arrival, I thoroughly inspected the continuously running system. After a detailed examination, I found no immediate issues with the unit. I took the time to explain the system's condition and functionality to the customer, ensuring they understood everything. To enhance the unit's performance, I recommended an easy start feature. The customer appreciated our thorough check and left satisfied. Thank you for choosing Comfort Experts. Have a great day!

Upon receiving a call about a malfunctioning cooling system, I promptly attended to the issue. Upon inspection, I identified a faulty capacitor as the root cause. I carefully removed the broken capacitor and replaced it with a new one, ensuring all connections were secure. After testing the system, I confirmed that the replacement resolved the issue, and the cooling system is now operating efficiently, providing the desired comfort.

I performed a level three drain clearance to ensure the systems were functioning properly. After clearing the drain lines, I tested the system to confirm everything was in good working order. While exiting the attic, I accidentally dropped some blue PVC glue on the carpet. I informed the homeowner and offered a refund for today’s services or to cover the damages. The homeowner chose a full refund and will handle the issues themselves. The agreement was documented, and a video of the homeowner signing the form is available on Service Titan.

Today, I assessed a zoned system and identified several critical issues. The system had a low freon charge, which resulted in high head pressure. Additionally, the contactor and defrost control were both out of tolerance, indicating potential malfunctions. There was also noticeable water accumulation in the evaporator pan and a crack in the primary drain pan, which could lead to further complications. Despite the possibility of making repairs, the client expressed a strong interest in discussing system replacement. We are scheduled to meet on the 5th at 9 a.m. sharp to explore this option further.

I conducted a thorough diagnostic and identified a failed capacitor and a hard start issue with the outdoor fan motor. After discussing the findings with the homeowner, we decided to replace these components. I installed the new parts and cleaned the outdoor unit. The homeowner also signed up for a membership to avail of the day’s discount and obtain warranties for the installed parts. The previous issue was due to heavily soiled condenser fins, causing the compressor to overheat.

During the service, I thoroughly inspected the customer's drain lines to ensure there were no leaks. I also installed a pan strip on her air conditioners to enhance their efficiency. The homeowner was informed that her drains are currently slow, and we may need to return for a level three drain clearance. She understands the associated costs and will contact us if necessary. Thank you for choosing our services.

Upon evaluation, I discovered that the customer's drain line was severely obstructed with a significant amount of dirt and debris. I meticulously cleared the blockage, ensuring the line was free of any obstructions. To prevent future buildup, I applied a pan treatment and a bleach block. Following these steps, I confirmed that the system was functioning properly. The customer appreciated the service and decided to enroll in our membership program. I will schedule a tuneup visit soon to thoroughly inspect and clean the system, ensuring it remains in optimal condition. Thank you for choosing our services.

Upon inspection of the issue, I thoroughly examined the tee under the sink where the condensate line connects. No blockages were found, and testing confirmed that the sink is draining correctly. To ensure the root cause of the problem is addressed, I recommended that an AC technician visit to inspect the air conditioning system. The customer expressed dissatisfaction with their current AC service, and I am now scheduling a complimentary visit to verify the AC system's proper functioning. This will help ensure the customer's satisfaction and address any potential issues.

During the service, I performed a comprehensive tune-up on the entire system. I confirmed the presence of whole home surge protection and verified that the system's deltas were within acceptable parameters. I changed the filters to ensure optimal air quality and efficiency. I identified and cleared a blockage in the drain on the main unit, enhancing its performance. Additionally, I installed water safety switches on both units to prevent potential issues. The furnace components were inspected and found to be in good condition. I checked the refrigerant levels, ensuring they were optimal, and confirmed that the caps were within tolerance. Both units were thoroughly washed to remove any accumulated dirt and debris. To reduce inrush current, I recommended and installed a start kit. I also discussed the benefits of the Comfort Club and successfully signed up the customer. The system was cooling effectively when I left, ensuring the customer's comfort and satisfaction. Thank you for choosin

I conducted a thorough evaluation and found the indoor unit functioning properly, while the outdoor unit was tripping the breaker. After confirming the breaker was operational, I attempted to add a start kit to the compressor, but the issue persisted. Unplugging the compressor resolved the breaker trip, indicating a locked compressor. I discussed repair versus replacement options with the homeowner, who opted for another company to install a new unit. I also explained the benefits of the Comfort Club. The system was down when I left.

I began by conducting a thorough evaluation of the system. The filter was changed to ensure optimal performance. An L6 code indicated a capacitor issue, which I promptly addressed by replacing the capacitor under the power panel. The outdoor unit was then cleaned to remove any accumulated debris. After these adjustments, the system was tested and found to be cooling effectively. Thank you for choosing our services.

Today, I performed maintenance on two HVAC systems. The first system, a Goodman unit, required attention as I discovered a component cap that was out of the specified tolerance range. This issue could potentially affect the system's efficiency and performance, so I made a note of it for the homeowner to consider addressing. The second system, a Trane unit, showed a low refrigerant charge. Although the subcooling measurement was at 3 degrees, indicating a generally acceptable state, the homeowner requested to postpone any immediate action until they are ready. I explained the importance of maintaining proper refrigerant levels and left detailed notes for future reference.

Arrived to provide a quote for installing three chandeliers provided by the customer and removing existing ceiling fans. After assessing the task, it was clear that the job would take several hours and extend until late evening. I discussed the timeline with the customer, who expected an earlier start. We agreed to reassess the situation the next day, aiming to complete the work if possible. If not, we will schedule it for the following week. A phone call will be made to update the customer on the status.

Upon arrival, I conducted a thorough evaluation of the system. The indoor unit was operational, while the outdoor unit was not. Upon inspection, I identified that the start kit and capacitor had failed. Additionally, the unit was found to be matted, which could affect its performance. I proceeded to wash the units to remove any dirt or debris. The failed capacitor was replaced, and the start kit was replaced under the manufacturer's warranty. Similarly, the capacitor for the upstairs unit was replaced under the same warranty. After these replacements, I performed a final inspection and found no further concerns. The system is now functioning correctly, ensuring optimal performance and efficiency. Thank you for choosing our services.

Upon arrival, I assessed the system and identified low subcooling and high superheat, indicating low refrigerant levels. After adding the appropriate amount of refrigerant, I adjusted the pressures to the required levels. A thorough leak search was conducted, revealing a leak in the evaporator coil. The customer was informed about the issue and advised to monitor the pressure and cooling performance. Replacement options were discussed, and the customer will decide on the next steps. Thank you for choosing our services.

Upon arrival, I inspected the newly installed Roman tub faucet in the master bathroom. After thorough testing, I confirmed that all functions were operating correctly. The water flow, temperature control, and overall performance met the customer's expectations. Additionally, I addressed the customer's query about their AC thermostat issue. They informed me that they have a home warranty and are replacing the thermostat themselves, so no further service was required from us.

I conducted a thorough evaluation of the system, confirming that both indoor and outdoor units were operational. The filter and drain were in good condition. However, I identified an out-of-tolerance capacitor and a heavily soiled outdoor unit. The system was also nearing its head pressure limit. I cleaned the outdoor unit and replaced the capacitor. After these adjustments, no further issues were detected. I also discussed the benefits of the Comfort Club membership. The system was cooling effectively when I departed.

I began by installing the new parts covered under warranty. Next, I flushed the compressor lines to ensure optimal performance. I then pulled a vacuum on the system to remove any moisture and contaminants. Following this, I installed new flush lines and a filter dryer to enhance efficiency. The system was thoroughly checked for leaks and proper operation. Payment was collected via credit card, and the job was completed to the client's satisfaction.

I reconnected the secondary drain line, which had become disconnected. After further diagnosis, I identified an internal mechanical failure in the compressor. The customer decided to proceed with a replacement. I ensured the system was prepared for the new compressor and will collect the $550 fee for the refrigerant at the job's completion. This process ensures the system operates efficiently and safely.

Upon inspection, the air filter was completely clogged, and the outdoor condenser was also obstructed. I replaced the filter and cleaned the condenser. However, the compressor was not functioning correctly despite turning on. The internal valves had failed, preventing proper pumping for cooling. Although the parts are under warranty, labor costs are not. I provided estimates to the customer.

Upon arrival, I assessed the need to replace the emergency shut-off valve behind the fridge. This required partial removal of the drywall to access the valve. After carefully cutting away the necessary sections, I replaced the faulty valve with a new one. Ensuring precision, I double-checked the installation to confirm it was secure and functional. Once the valve was successfully replaced, I left the area to allow for a 20-minute settling period to ensure there were no leaks. The customer was informed that we do not handle drywall replacement or repairs, but they acknowledged this and were satisfied with the completed work.

Upon arrival, the system was non-operational. A thorough inspection revealed a blocked drain line, which had activated the safety switch. After bypassing the safety switch, I found no underlying issues with the system. I then cleared the drain line and conducted a comprehensive check to ensure the system was functioning correctly. Post-clearance, I verified that the system was operational and capable of providing cooling. The system was running smoothly when I departed, ensuring the comfort and satisfaction of the client. Thank you for choosing our services.

I visited the customer's property to provide a complimentary second opinion on installing three fans on their back patio. I presented multiple quotes, including one without a membership and one with a membership, detailing the costs and benefits of each option. I thoroughly explained the pricing structure and the reasons behind the costs. Although our quote without a membership was slightly higher, we offered a more affordable option with the membership. Despite the competitive pricing, the customer was already committed to another service provider's offer and was not interested in our membership at the moment. We discussed the possibility of focusing solely on electrical and plumbing services, but the customer remained unconvinced.

I conducted two comprehensive super tune-ups, focusing primarily on the downstairs unit with an aging furnace and a newer coil from 2017. I thoroughly inspected the system, discussing the current condition and wear with the homeowner. I provided options for refurbishing the unit to extend its life or considering replacement due to its age and condition. The homeowner acknowledged the unit's poor state but cited other expenses as a barrier to replacement. They plan to wait until a major issue arises. I also highlighted a capacitor out of tolerance for the blower, but no immediate actions were committed to. They intend to use their home insurance for minor repairs. Thank you for choosing our services.