HVAC, Plumbing, & Electrical Services in Keller, TX

Upon arrival, I identified a broken sewer line connection on the customer's side of the property. The 45-degree fitting was compromised, with roots infiltrating the pipe. I carefully removed the damaged section and installed a new segment of piping along with a new 45-degree street fitting. Post-installation, I conducted thorough testing to ensure everything was functioning correctly. The repair was successful, and the system is now operating as intended.

Upon arrival, I assessed the issue with the sewer line where it exits the home, which is situated near the sidewalk. A break in the main sewer line was identified, necessitating a repair. The estimated repair work involves digging up the sewer line in the front yard, which is approximately 8 feet deep. Safety measures, such as shoring, may be required during excavation. The scope of work could change upon exposing the sewer line, and any additional work would be reflected in the final price. It is important to note that the company is not responsible for landscaping repairs if a sprinkler line is damaged during excavation. Before backfilling, the sprinkler line will be prepared. Scheduling the diggers for the following morning is necessary to proceed with the repair.

I successfully installed a high-efficiency gas furnace with a 48,000 BTU capacity upstairs and a 60,000 BTU capacity downstairs. I retained the existing filtration system to ensure optimal performance. Additionally, I reinstalled the soft start feature on the 48,000 BTU system, enhancing its efficiency and longevity. The installation included comprehensive code kits to meet all safety and regulatory standards. The systems were thoroughly tested to ensure they operate seamlessly and efficiently.

I recently completed a comprehensive service on two gas units. The upstairs unit, a level 3 gas unit with a capacity of 48k, was thoroughly inspected and cleaned. I checked all components, including the burners, heat exchanger, and flue system, ensuring optimal performance and safety. The downstairs unit, also a level 3 gas unit but with a 60k capacity, underwent a similar meticulous inspection. I calibrated the thermostat, tested the pressure relief valve, and verified the proper functioning of the venting system. Both units now operate efficiently and safely.

I conducted a thorough evaluation and identified that the ceiling damage resulted from condensation on the copper line and poor insulation from prior contractors. The tape securing the armor flex was deteriorating, leading to a slow leak beneath the ceiling, which became saturated and damaged the paint. This issue is not covered by our warranty. The customer opted not to proceed with the repair and chose to engage another service provider.

Upon evaluation, the indoor unit was not operational while the outdoor unit was running. I turned the system to fan mode at the thermostat and observed a 24v call at G. After testing the board, I confirmed that all components were functioning as intended. The issue was diagnosed as a failed x13 motor. Additionally, I noted that the system lacked a water safety feature and a sediment trap on the gas line. To address these concerns, I scheduled a Comfort Advisor appointment for today at 12-3 PM. Currently, the system remains down pending the replacement of the x13 motor.

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Today, I diagnosed an issue with the HVAC system's compressor, finding a short in the windings, with a reading of 1 across C, R, and S. The compressor had already blown apart the jumbo compressor saver and damaged the contactor, which had been replaced just a year ago. Given the severity of the damage, the client opted to discuss a complete system replacement rather than attempting repairs.

Upon reviewing the system, I identified several critical issues that require attention. Firstly, the system appears to be overcharging, which could be due to inadequate superheat production. The initial diagnostic fee is $299, with potential additional repair costs. Secondly, implementing soft starts for both systems will ensure smoother operation, priced at $310. The fan motor in the upstairs system is noticeably worn, with a replacement cost of $804. Additionally, both systems' em pans are rusted and need replacement, totaling $1608. Lastly, the outdoor valve requires replacement and gas refilling, costing $503. The customer prefers to discuss these findings with her husband and schedule a phone call for further understanding. I will pause the call to facilitate this arrangement.

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Upon arrival, I was scheduled to perform tune-ups on two heat pump systems. However, the first unit presented an issue as it was not turning on. The customer had previously mentioned that the room had stopped cooling. Upon inspection, I found that the compressor was not engaging. Testing for continuity revealed no response from the compressor, indicating a thermal overload. After washing down the compressor for about 30 minutes, it still did not activate. I explained to the customer that the thermal switch was likely stuck, suggesting a faulty compressor. The customer requested an estimate and scheduled a consultation with a comfort advisor for Wednesday at 10 am. For the second unit, I informed the customer that the capacitor was low on tolerance and recommended its replacement. Thank you for choosing our services.

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One legger – quote

I was tasked with installing three chandeliers provided by the customer. The project began with a thorough assessment of the ceiling structure to ensure it could support the weight of the chandeliers. Each chandelier was carefully mounted, with precise measurements taken to ensure even spacing and alignment. The wiring was checked and connected safely, and the final step involved securing the fixtures and testing the lighting to confirm proper functionality. The job was completed efficiently, leaving the space beautifully enhanced.

During the service visit, I thoroughly inspected the entire system and found it to be within acceptable tolerances. However, there was some water in the evaporator pan, which was traced to the suction line insulation deteriorating. I addressed this issue by ensuring the insulation was properly repaired or replaced. The superheat was measured at 7.5, and the subcooling was 3, both within optimal ranges. The air filter was clean, and the condenser coils were washed to enhance efficiency. Additionally, I recommended the installation of a soft start to improve the system's performance and longevity. Overall, the system is now operating efficiently and effectively.

Upon arrival, I thoroughly inspected the continuously running system. After a detailed examination, I found no immediate issues with the unit. I took the time to explain the system's condition and functionality to the customer, ensuring they understood everything. To enhance the unit's performance, I recommended an easy start feature. The customer appreciated our thorough check and left satisfied. Thank you for choosing Comfort Experts. Have a great day!

Upon receiving a call about a malfunctioning cooling system, I promptly attended to the issue. Upon inspection, I identified a faulty capacitor as the root cause. I carefully removed the broken capacitor and replaced it with a new one, ensuring all connections were secure. After testing the system, I confirmed that the replacement resolved the issue, and the cooling system is now operating efficiently, providing the desired comfort.

I performed a level three drain clearance to ensure the systems were functioning properly. After clearing the drain lines, I tested the system to confirm everything was in good working order. While exiting the attic, I accidentally dropped some blue PVC glue on the carpet. I informed the homeowner and offered a refund for today’s services or to cover the damages. The homeowner chose a full refund and will handle the issues themselves. The agreement was documented, and a video of the homeowner signing the form is available on Service Titan.

Today, I assessed a zoned system and identified several critical issues. The system had a low freon charge, which resulted in high head pressure. Additionally, the contactor and defrost control were both out of tolerance, indicating potential malfunctions. There was also noticeable water accumulation in the evaporator pan and a crack in the primary drain pan, which could lead to further complications. Despite the possibility of making repairs, the client expressed a strong interest in discussing system replacement. We are scheduled to meet on the 5th at 9 a.m. sharp to explore this option further.

I conducted a thorough diagnostic and identified a failed capacitor and a hard start issue with the outdoor fan motor. After discussing the findings with the homeowner, we decided to replace these components. I installed the new parts and cleaned the outdoor unit. The homeowner also signed up for a membership to avail of the day’s discount and obtain warranties for the installed parts. The previous issue was due to heavily soiled condenser fins, causing the compressor to overheat.

During the service, I thoroughly inspected the customer's drain lines to ensure there were no leaks. I also installed a pan strip on her air conditioners to enhance their efficiency. The homeowner was informed that her drains are currently slow, and we may need to return for a level three drain clearance. She understands the associated costs and will contact us if necessary. Thank you for choosing our services.

Upon evaluation, I discovered that the customer's drain line was severely obstructed with a significant amount of dirt and debris. I meticulously cleared the blockage, ensuring the line was free of any obstructions. To prevent future buildup, I applied a pan treatment and a bleach block. Following these steps, I confirmed that the system was functioning properly. The customer appreciated the service and decided to enroll in our membership program. I will schedule a tuneup visit soon to thoroughly inspect and clean the system, ensuring it remains in optimal condition. Thank you for choosing our services.

Upon inspection of the issue, I thoroughly examined the tee under the sink where the condensate line connects. No blockages were found, and testing confirmed that the sink is draining correctly. To ensure the root cause of the problem is addressed, I recommended that an AC technician visit to inspect the air conditioning system. The customer expressed dissatisfaction with their current AC service, and I am now scheduling a complimentary visit to verify the AC system's proper functioning. This will help ensure the customer's satisfaction and address any potential issues.

During the service, I performed a comprehensive tune-up on the entire system. I confirmed the presence of whole home surge protection and verified that the system's deltas were within acceptable parameters. I changed the filters to ensure optimal air quality and efficiency. I identified and cleared a blockage in the drain on the main unit, enhancing its performance. Additionally, I installed water safety switches on both units to prevent potential issues. The furnace components were inspected and found to be in good condition. I checked the refrigerant levels, ensuring they were optimal, and confirmed that the caps were within tolerance. Both units were thoroughly washed to remove any accumulated dirt and debris. To reduce inrush current, I recommended and installed a start kit. I also discussed the benefits of the Comfort Club and successfully signed up the customer. The system was cooling effectively when I left, ensuring the customer's comfort and satisfaction. Thank you for choosin

I conducted a thorough evaluation and found the indoor unit functioning properly, while the outdoor unit was tripping the breaker. After confirming the breaker was operational, I attempted to add a start kit to the compressor, but the issue persisted. Unplugging the compressor resolved the breaker trip, indicating a locked compressor. I discussed repair versus replacement options with the homeowner, who opted for another company to install a new unit. I also explained the benefits of the Comfort Club. The system was down when I left.