Simple Answer: We always answer the phone, and come when you call to fix what needs fixed — and we stand behind our word and our work.
Plus you can count on getting a Certified AC Genius, Plumbing Genius, or Electrical Genius. Which means we don’t use “salesmen in disguise” or “selling techs,” like other home service companies. Instead we have our own training center to ensure you always get the honest expertise required to repair your problem right, right then and there.
Is it hotter than it should be inside your house? Are you hearing weird sounds whenever you turn on your air conditioning unit? If you are experiencing any of the above, now might be a good time to consider looking for an AC repair specialist. Residents of Keller have depended on Comfort Experts for their AC repair service since 1962. We are one of the oldest and most reliable AC service providers in Keller, Fort Worth, and the surrounding areas. We’re here 24/7 for all your air conditioning and heating needs, from repair and maintenance to installation and replacement. Call us today at (817) 341-5149 to schedule your service!
Heater and AC repair is just one of the main AC services that we provide at Comfort Experts. When Texas experiences extremes in temperature, it’s important that your HVAC system is working properly to keep you as comfortable as possible in your home. We’ll send our technicians out to your residence in Keller to take on any job you may have. We are able to service your unit whenever you need us to, but we suggest that you sign up for our scheduled maintenance plan so you know that your unit will always be working when you need it. Here are some of the signs that you need HVAC repair in your Keller home. We suggest that residents who are experiencing these conditions call us right away so can address the problem before it becomes worse.
You might not need AC repair or AC service in Keller right now, but you might be in the market for a new unit instead. In that case, we have various units that you can pick from and we will make sure that you get the system equipped to meet the cooling needs of your home. We’ll also install the unit for you and devise a maintenance schedule so that your unit will continue to function like new for years to come.
If you need AC, heating, plumbing or electrical services in Keller, you can rely on Comfort Experts to get the job done. Call us today at (817) 341-5149 to tell us how we can help you! It’s the most comfortable call you’ll ever make.
Comfort Experts Inc. has completed 25 jobs in Keller, TX between August 2026 and September 2026.
The 33 customer reviews shown here average 4.9 out of 5.
The most recent job was on September 12, 2026.
Adam was a prince! True Blessing. Came in diagnosed problem. Gave us options as to how we could / should move forward. I really love the HOBSON team. Would / will recommend them to all I know.
Mike was knowledgeable and made practical recommendations.
Jake is an excellent electrician. He is thorough and does what it takes to make sure the job is done right.
Alonso Puente was very knowledgeable and thorough on checking out my unit. Explained everything he was doing and tge findings. Great personality.
I had an unexpected water leak from the shower. Adam arrived quickly and was great. Thank you so much for the great service!
Very helpful and courteous. Important when you are in someone’s home.
He stayed until we found the issue. Very appreciative.
Alonso did a great job, very polite individual. Thank you Jcl
Daniel was excellent! He was very knowledgeable about what I needed to have done! Daniel was so kind and his work was exceptional!! You have an amazing young man doing service calls!!!!
Where do I begin on Leo’s professionalism, kindness and expertise. Leo took the time to assess my A/C Unit that was blowing warm air. He tested for leaks on the outside and inside unit. He tested all the lines. He basically tested everything in order to get a precise diagnosis. Leo kept me in the loop with every test. Upon completion he gave recommendations and now my unit is blowing cold air again. Thank you so much Leo for your dedication to helping me have cold air again.
Did a great job
Very professional, knowledgeable, and customer friendly.
Alex was very informative about explaining all the elements of the installation. Explanation was given in a way it could be easily understood by a customer like me. Also, Alex responded to one of my questions in a manner that gave me some very informative ideas of how to possibly resolve another concern I have. Congrats on a job well done!
Mike was very professional handling the entire process to deal with our heating concern. Also, Mike gave us really good options and suggested what might be the best way to address our concern longterm. Also, Mike was able to identify a separate issue that he's not directly responsible for. Mike notice a plumbing issue that has haunted us for 2 years. He recognized the problem and shared it with me. He suggested bringing in a plumbing expert which I quickly agreed to this advice. Great job Mike!
Alonso was very personable and professional. Took care of all the duties of the scheduled inspection. Pointed out all the good things on the inspection and only one issue and explained clearly what needed to be done to take care of the issue.
He was very professional and eager to solve issue. He showed patience, perseverance, politeness. Jake took the extra effort to clean the area. I will definitely use this service again for future needs, they were fair in the estimate and overall pricing.
Cooper did an excellent job of fixing everything that I needed completed below the sink with the condensate line and the plumbing trap. Everything was cleaned up, done in a timely fashion, and was very professional throughout the whole process!
no problems both units now working
Wade said my water heater seemed to be in good condition. He took a picture and showed me how to read the info that showed it was made in 3/2015 (I moved in 4/2015). He said that insurance companies will not cover and house damage done by a water heater if it leaks and does damage. I called State Farm and they said that has never been true.
We liked Justin and he did good work. We did fell that $400.00 for each item that he fixed was a bit strange. After doing some research we do believe that you are high on your pricing.
Technician was knowledgeable and did a good thorough job.
Very professional, knowledgeable, and respectful. Great hire and loves his job!!
no problems excellent service
Excellent Service, no BS just truth
Colby was very thorough, professional and took the extra step to make sure our problem is addressed.
Blake with Comfort Experts was very courteous, professional and thorough in his second opinion he gave. He gave me both a technical and clear explanation of the issue I was having and presented me with several options to consider. Even though I decided to go forward with the other service company he gave me several good reasons why I should consider their membership program. I would recommend Comfort Experts to anyone certainly for looking for a second opinion.
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I conducted a thorough plumbing inspection, identifying potential issues and assessing the system's condition. I provided detailed estimates for necessary repairs and replacements, ensuring transparency. I communicated the findings and estimates via email, allowing the customer to review them at their convenience. I await their response to proceed with the agreed-upon work.
Upon arrival, I conducted a thorough plumbing inspection and identified areas that required attention. I provided detailed recommendations to the customer, explaining the necessary steps for improvement. The customer decided to replace the existing toilet and will arrange for its purchase. Once the new toilet is on-site, they will contact us to schedule the installation. I ensured the customer understood the process and was comfortable with the timeline. My role included diagnosing the plumbing issues, offering expert advice, and setting up the framework for the upcoming installation.
I performed a comprehensive tune-up on the system, ensuring optimal performance. The air filter was in good condition, and the drain was clear, preventing any water buildup. The system's pressure differential (delta) was within acceptable limits, and the UV bulb was replaced due to its failure. The refrigerant levels were adequate, and the unit was thoroughly cleaned. All electrical components were tested and found to be within tolerance. I also reviewed the benefits of the Comfort Club membership. The system was cooling effectively when I completed the service.
I presented the customer with a range of mini split options tailored for their garage. Each option was carefully explained, highlighting features such as energy efficiency, installation requirements, and cost. The customer expressed interest in several models and agreed to discuss these options further with his wife to make an informed decision. I ensured the customer understood the benefits and potential savings of each system, providing detailed information to aid in their choice.
I carefully assessed the wood surrounding the flue pipe on one system to ensure it met safety standards for clearance from combustibles. Using precise cutting tools, I removed any excess wood that could potentially interfere with the proper functioning of the system. Additionally, I installed sturdy straps near the ceiling to secure the flue pipe for both systems, ensuring stability and safety. This work was completed with attention to detail to maintain optimal performance and safety of the systems.
Upon receiving the call, I first assessed the toilet's condition and identified a soft stoppage. To address this, I used an auger to carefully navigate through the pipes. The auger's rotating action helped dislodge the obstruction, allowing the blockage to be flushed through. Throughout the process, I ensured minimal disruption and maintained a professional demeanor. After successfully clearing the toilet, I flushed it to confirm that the stoppage was completely resolved. The customer was pleased with the outcome, and the toilet is now functioning properly.
I recently completed an electrical repair for a customer, ensuring their system was functioning optimally. Additionally, I installed a new thermostat and configured it for Wi-Fi connectivity, allowing for remote temperature control and monitoring. The system is now efficiently cooling the space, providing the customer with enhanced comfort. I took the time to explain the thermostat's features and settings, ensuring the customer was fully informed and satisfied with the setup. Thank you for choosing our services for your comfort needs.
We conducted a thorough evaluation of the entire system, meticulously inspecting both indoor and outdoor components. Upon identifying the issue within the outdoor system, we discussed the findings with the homeowner. After gaining approval, we proceeded with the necessary repairs. The installation of new parts was followed by rigorous testing of the system, including checking refrigerant pressures and ensuring the proper functioning of drain lines. The system is now operating as intended, providing the homeowner with the comfort and reliability they deserve. Thank you for choosing our services.
Upon arrival, I assessed a system that was not cooling. The thermostat indicated "cool" but the system was inactive, with no error codes present. The customer reported intermittent power issues throughout the day. I thoroughly inspected the unit and found no immediate issues. After further evaluation, I confirmed that the system was indeed cooling properly. To address the power fluctuations, I recommended installing a surge protector. The customer plans to discuss this and explore the possibility of a mini-split for the garage with the comfort advisor next week. The comfort advisor is scheduled to visit on Friday between 10-12 am. Thank you for choosing our services. Have a great day!
Upon arrival, I conducted a thorough evaluation of the Amana unit we had previously installed. The homeowner reported that the unit had detached during a recent storm and subsequently froze. Despite this, the unit was operational and meeting thermostat requirements when I arrived. I updated the system software, checked the filter, delta, drain, refrigerant, and electric components, all of which were in acceptable condition. I also cleaned the outdoor unit. I recommended a surge protector and a soft starter for enhanced system longevity, but these suggestions were declined. The system was cooling effectively when I departed. Thank you for choosing our services.
On August 24, I made two attempts to contact the customer, but there was no answer. Today, I successfully reached the customer to discuss the issues they have been experiencing. We reviewed the problems in detail and I provided them with a comprehensive explanation of the potential causes and solutions. I also ensured that the customer understood the steps taken during the last visit on August 11. The office has been informed to send a summary of the previous visit to the customer via email. This will help them have a clear understanding of the work that has been done and any recommendations for future maintenance.
Upon arrival, I identified a broken sewer line connection on the customer's side of the property. The 45-degree fitting was compromised, with roots infiltrating the pipe. I carefully removed the damaged section and installed a new segment of piping along with a new 45-degree street fitting. Post-installation, I conducted thorough testing to ensure everything was functioning correctly. The repair was successful, and the system is now operating as intended.
Upon arrival, I assessed the issue with the sewer line where it exits the home, which is situated near the sidewalk. A break in the main sewer line was identified, necessitating a repair. The estimated repair work involves digging up the sewer line in the front yard, which is approximately 8 feet deep. Safety measures, such as shoring, may be required during excavation. The scope of work could change upon exposing the sewer line, and any additional work would be reflected in the final price. It is important to note that the company is not responsible for landscaping repairs if a sprinkler line is damaged during excavation. Before backfilling, the sprinkler line will be prepared. Scheduling the diggers for the following morning is necessary to proceed with the repair.
I successfully installed a high-efficiency gas furnace with a 48,000 BTU capacity upstairs and a 60,000 BTU capacity downstairs. I retained the existing filtration system to ensure optimal performance. Additionally, I reinstalled the soft start feature on the 48,000 BTU system, enhancing its efficiency and longevity. The installation included comprehensive code kits to meet all safety and regulatory standards. The systems were thoroughly tested to ensure they operate seamlessly and efficiently.
I recently completed a comprehensive service on two gas units. The upstairs unit, a level 3 gas unit with a capacity of 48k, was thoroughly inspected and cleaned. I checked all components, including the burners, heat exchanger, and flue system, ensuring optimal performance and safety. The downstairs unit, also a level 3 gas unit but with a 60k capacity, underwent a similar meticulous inspection. I calibrated the thermostat, tested the pressure relief valve, and verified the proper functioning of the venting system. Both units now operate efficiently and safely.
I conducted a thorough evaluation and identified that the ceiling damage resulted from condensation on the copper line and poor insulation from prior contractors. The tape securing the armor flex was deteriorating, leading to a slow leak beneath the ceiling, which became saturated and damaged the paint. This issue is not covered by our warranty. The customer opted not to proceed with the repair and chose to engage another service provider.
Upon evaluation, the indoor unit was not operational while the outdoor unit was running. I turned the system to fan mode at the thermostat and observed a 24v call at G. After testing the board, I confirmed that all components were functioning as intended. The issue was diagnosed as a failed x13 motor. Additionally, I noted that the system lacked a water safety feature and a sediment trap on the gas line. To address these concerns, I scheduled a Comfort Advisor appointment for today at 12-3 PM. Currently, the system remains down pending the replacement of the x13 motor.
Ivivivib
Today, I diagnosed an issue with the HVAC system's compressor, finding a short in the windings, with a reading of 1 across C, R, and S. The compressor had already blown apart the jumbo compressor saver and damaged the contactor, which had been replaced just a year ago. Given the severity of the damage, the client opted to discuss a complete system replacement rather than attempting repairs.
Upon reviewing the system, I identified several critical issues that require attention. Firstly, the system appears to be overcharging, which could be due to inadequate superheat production. The initial diagnostic fee is $299, with potential additional repair costs. Secondly, implementing soft starts for both systems will ensure smoother operation, priced at $310. The fan motor in the upstairs system is noticeably worn, with a replacement cost of $804. Additionally, both systems' em pans are rusted and need replacement, totaling $1608. Lastly, the outdoor valve requires replacement and gas refilling, costing $503. The customer prefers to discuss these findings with her husband and schedule a phone call for further understanding. I will pause the call to facilitate this arrangement.
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Upon arrival, I was scheduled to perform tune-ups on two heat pump systems. However, the first unit presented an issue as it was not turning on. The customer had previously mentioned that the room had stopped cooling. Upon inspection, I found that the compressor was not engaging. Testing for continuity revealed no response from the compressor, indicating a thermal overload. After washing down the compressor for about 30 minutes, it still did not activate. I explained to the customer that the thermal switch was likely stuck, suggesting a faulty compressor. The customer requested an estimate and scheduled a consultation with a comfort advisor for Wednesday at 10 am. For the second unit, I informed the customer that the capacitor was low on tolerance and recommended its replacement. Thank you for choosing our services.
Jvuvuvib
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